Trusted Agent profile Β· Kent, Surrey, East Sussex and more

Verified

Your Move estate agents in Canterbury, Tunbridge Wells, Dartford and 27 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

8,052 reviews across 37 offices and 5 platforms

www.your-move.co.uk

Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Whitton, Plaistow, Eltham, Surbiton, Bromley, Bexleyheath, Catford, Abbey Wood, Hastings, Rochester (three offices), Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 8,052 reviews on five platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

6,176

Reviews on Google

All 37 offices

Facebook logo

4.1 / 5

14

Reviews on Facebook

All 37 offices

Yell logo

1.0 / 5

7

Reviews on Yell

All 37 offices

The Trusted Agent logo

3.7 / 5

3

Reviews on The Trusted Agent

All 37 offices

Trustpilot logo

1,852

Reviews on Trustpilot

All 37 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Your Move's 37 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing service and incredibly helpful throughout the whole process.

Emma Β· 20 April 2026 Β· Your Move Tunbridge wells

Agent replied Β· 22 April 2026

Thank you so much Emma! We wish you all the best in the future! Katy Jewell

5/5

Google

Pleasant experience with Dutton Gregory from the very beginning to the end of our purchase. Communication was superb and proactive, and the attention to detail shown throughout the whole process was commendable. A special gratitude to Nadia and Kelly for guiding us throughout the process.

Olu Β· 20 April 2026 Β· Your Move Tunbridge wells

Agent replied Β· 20 May 2026

Good morning Olu. We're so pleased that Nadia and Kelly were able to support you so well - we'll be sure to pass your feedback onto them. Thank you for providing this feedback. Mark - Dutton Gregory

5/5

Google

I recently dealt with Dutton Gregory for the sale of my property and the team demonstrated a high level of professionalism, clear communication, and strong attention to detail throughout the proces. A special thank you to Nadia and Kelly for their outstanding support. Their dedication, responsiveness, and willingness to go the extra mile truly made a difference and ensured everything ran smoothly. I would highly recommend Dutton Gregory.

Vicki Β· 20 April 2026 Β· Your Move Tunbridge wells

Agent replied Β· 20 May 2026

Good morning Vicki. Thank you for providing this feedback - it's lovely to read how Nadia and Kelly supported you so well. We'll be sure to pass your feedback onto them and the team. Thank you again. Mark - Dutton Gregory

5/5

Google

We have received a lot of support and guidance from Nadia and Kelly during the process of buying our flat. We would definitely recommend Dutton Gregory solicitors.πŸ™πŸ»Thank you! …

KristΓ½na Β· 20 April 2026 Β· Your Move Tunbridge wells

Agent replied Β· 20 May 2026

Good afternoon Kristyna. Thank for taking the time to provide this feedback - we're glad that Nadia and Kelly were able to support you so well. Mark - Dutton Gregory

5/5

Google

Tayla actually helped me find properties that fit my exact criteria and expectations, rather than send me random things. She was super helpful during the process too and after :)

Tanya Β· 19 April 2026 Β· Your Move Gravesend (178-182 Parrock Street)

Agent replied Β· 22 April 2026

Thank you so much for your kind words! It was an absolute pleasure helping you find properties that truly matched what you were looking for. we're really glad I could make the process smooth and supportive from start to finish, and beyond. If you ever need anything in the future, we are always here to help 😊 …

1/5

Google

Recently had a viewing for a property in New Cross - the estate agent was incredibly unhelpful, he questioned our ability to even be able to put the deposit down and made us feel like we wouldn’t be able to get on the property ladder, will be exploring other estate agents

Freddie Β· 15 April 2026 Β· Your Move New Cross

Agent replied Β· 22 April 2026

Dear Mr Freddie Gluhosky-Jones. We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This certainly doesn’t reflect the level of service we aim to provide. We take feedback like this seriously, particularly where a customer feels uncomfortable or unsupported during what should be a positive step in their property journey. Unfortunately, we’ve been unable to locate your details on our database based with the information provided. To allow us to investigate this fully, we would be grateful if you could contact us directly with a few more details, such as the date of the viewing and the address of the property which you viewed. We would very much welcome the opportunity to look into this matter and address your concerns. Kind regards Your Move New Cross

5/5

Google

Your move were very helpful throughout the whole flat purchase. Phil especially kept the process moving along, managing both sides to overcome the hurdles that arose. Would strongly recommend them! Thanks guys for all your help.

GeorgeTertia Β· 15 April 2026 Β· Your Move New Cross

Agent replied Β· 22 August 2026

Georgetertia, thank you for your kind words and this wonderful review!

5/5

Google

Absolutely brilliant people, really went out of their way to help make the process a lot easier for the customer. Always ready to help. From Steve m.πŸ‘πŸ‘ …

Jamie Β· 15 April 2026 Β· Your Move New Cross

Agent replied Β· 12 October 2026

We’re really pleased to hear you had a positive experience with Your Move Your Move Estate Agents New Cross. The branch team works hard to provide a friendly and professional service. We appreciate you taking the time to leave a review.

1/5

Google

The worst estate agency to rent from they don't care they don't want to know horrific communication if any at all they all pass the buck for responsibilitys. Absolutely a shambles. Avoid at all costs!

Dhoff Β· 15 April 2026 Β· Your Move Gravesend (178-182 Parrock Street)

Agent replied Β· 22 April 2026

We’re sorry to hear about your experience and take feedback like this very seriously. Providing clear communication and a high standard of service is extremely important to us, so it’s disappointing to read your comments. … More

5/5

Google

Selling my house with your move was not difficult and wonderful experience thanks to George and Ella who was very helpful during this process from showing me other properties as well as listing my own and keeping me apprized from day to day.

Marc Β· 15 April 2026 Β· Your Move, Swanley

Agent replied Β· 22 April 2026

Thank you so much Marc im so glad we got you moved - we look forward to seeing the refurbishments you make to your new home!

5/5

Google

Ruby was my agent and she helped me find and secure a new home. She did a great job throughout the entire process and was very helpful and professional. She responded quickly to my emails and answered every question swiftly, which made everything much easier. I really appreciate her support and would recommend her to anyone looking for a home.

Stephen Β· 14 April 2026 Β· Your Move Blackheath

Agent replied Β· 15 April 2026

Thank you so much for your kind words about Ruby, it was a pleasure to help you and we wish you all the best in your new home. The Lettings Team, Rebecca, Poppy and Ruby

5/5

Google

Great experience with your move Bexleyheath to find a property to rent, Nathan was very helpful, informative & professional from start to finish, thank you so much, would definitely recommend using this estate agents ⭐⭐⭐⭐⭐

Claire Β· 12 April 2026 Β· Your Move Bexleyheath

5/5

Google

I honestly can’t thank the team at Your Move enough. As a first time buyer on my own, I had no idea where to start. I spoke to multiple estate agents, but none compared to Katy and Emily. From the very first phone call to arrange viewings through to finding my perfect home, they were incredible every step of the way. They guided me through the entire process; explaining how everything worked, supporting with negotiations, arranging financial advice through their in house experts, helping with insurances, appointing solicitors, and everything in between. No matter what challenges came up, Katy and Emily were always just a phone call or email away. Nothing was ever too much trouble, whether I needed advice, reassurance, or even just someone to vent to, they were always there. I can honestly say that without them, this purchase would never have been possible. If you’re looking to buy or sell, I couldn’t recommend Your Move highly enough! They truly stand out from any other agent I’ve dealt with. Thank you so much, Katy and Emily :)

Jack Β· 11 April 2026 Β· Your Move Tunbridge Wells (18 High Street)

5/5

Google

Mason was very patient with me and our solicitors who were absolutely hopeless. He did everything in his power to hurry them along when they were dragging their heels and taking far to long to get things done.He kept me informed of developments when they did happen and chased up people when necessary I lost it several times because of the incompetence of my solicitor but mason was always calm and professional. He worked with Dan the manager of the agents at bexleyheath who also worked hard to push things along and whose long experience in the business proved invaluable. Thanks to both of you. We got there in the end.

Vince Β· 11 April 2026 Β· Your Move Bexleyheath

5/5

Google

Mason has been soo helpful. I would recommend using your move in Bexleyheath

Wendy Β· 11 April 2026 Β· Your Move Bexleyheath

5/5

Google

We bought a property through Your Move and couldn't be happier. Edgar and Mo were very accommodating, responsive, respectful and patient. Great communication throughout the process from them, and with the seller. This made the whole process very easy and stress-free. Thank you!

Desislava Β· 10 April 2026 Β· Your Move Blackheath

Agent replied Β· 15 April 2026

Thank you for your review, we wish you all the best in your new home!

5/5

Google

I dealt with Anya from start to finish. Anya helped me to find a suitable tenant. Anya was thorough, informative and excellent through out the whole process, as she understood the kind of Tenant I was looking for. Anya is truly an asset to the organisation who went above and beyond the call of duty. If you have a choice ask for your matter to be dealt by Anya. I will definitely use Your Move, especially if Anya is still working there. Once again thanks Anya for all, your hard work and help. Samir Patel

Samir Β· 10 April 2026 Β· Your Move Bexleyheath

5/5

Google

Great services provided by Reeds Rain.

FRANK Β· 9 April 2026 Β· Reeds Rains Catford

1/5

Google

One of the worst experience in letting properties.They are good on selling/buying properties,tricky and ignoring emails without response,lack of flexibility and not willing to communicate personnel at Abbey Wood branch!The handling of client funds in my situation has been particularly concerning.

Ion Β· 9 April 2026 Β· Your Move Abbey Wood

Agent replied Β· 22 August 2026

Thank you for taking the time to offer your feedback, Ion. Hopefully everything is now resolved with respect to the Lettings property and we're able to move forwards. If you need anything in future please feel free to ask for me directly. Best, Rick

5/5

Google

Alex and Eren were just amazing in step of our first time tenancy arrangement. They helped in every step of our move in and cooperated all along. Thanks to yourmove, Eren ans Alex. We would absolutely recommend them.

Hasan Β· 7 April 2026 Β· Your Move Wallington

Agent replied Β· 22 August 2026

Thank you for your kind words, we are so glad you are happy!

5/5

Google

Very helpful and efficient, thank you.

Rev Β· 7 April 2026 Β· Reeds Rains, Rye

Agent replied Β· 14 April 2026

Thank you for your kind words. We're really glad to hear you found our service helpful and efficient. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

I had a very positive experience with this estate agency. Dea and Neldie were professional, helpful, and calm throughout the whole process, which made a real difference. They kept everything moving smoothly, communicated clearly, and were always supportive whenever I had questions. I’m very grateful for their help and would definitely recommend them.

Dunsi Β· 7 April 2026 Β· Reeds Rains Plaistow

Agent replied Β· 14 April 2026

Thank you for these lovely words Dunsi...It's been an absolute pleasure assisting you in this journey and we wish you all the very best!

5/5

Google

Absolutely amazing support and quick delivery on moving me in. A special thanks and shout out to Phoebe. She was lovely and very helpful.

David Β· 6 April 2026 Β· Your Move Gravesend

Agent replied Β· 13 April 2026

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had such a positive experience with both the support and the speed of your move-in. A special thank you for mentioning Phoebe, we’ll be sure to pass along your lovely feedback to her. She’ll be delighted to know she made such a great impression!

5/5

Google

The team is very engaging and adapting fast to searcher’s priorities, coming up with alternatives, closing the gap between expectations and reality. Particularly impressed by the knowledgeable and intuitive Krupa Katarzyna. Impeccable customer service and coordination, bridging communication between buyer and seller, good follow up. Highly recommend Kasia and Alan.

Doina Β· 6 April 2026 Β· Your Move Whitton

Agent replied Β· 13 April 2026

Hi Doina, Thank you for sharing your experience. Moving home can be stressful, so we’re really glad we could help make the process smoother for you. Your feedback means a lot to the team, and we wish you all the best in your new home. Regards Alan

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move

Which Your Move office has the most reviews?

Canterbury (3 St. Margarets Street) has the most, with 2,145 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.

Where are the Your Move offices?

The 37 Your Move offices, by town:

What do tenants say about Your Move?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."

Has Your Move won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.

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