Trusted Agent profile · Kent, Surrey, East Sussex and more

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Your Move estate agents in Canterbury, Tunbridge Wells, Dartford and 27 more

4.5

★★★★★ Excellent

8,055 reviews across 37 offices and 5 platforms

www.your-move.co.uk

Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Whitton, Plaistow, Eltham, Surbiton, Bromley, Bexleyheath, Catford, Abbey Wood, Hastings, Rochester (three offices), Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 8,055 reviews on five platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

6,176

Reviews on Google

All 37 offices

Facebook logo

4.1 / 5

14

Reviews on Facebook

All 37 offices

Yell logo

1.0 / 5

7

Reviews on Yell

All 37 offices

The Trusted Agent logo

3.7 / 5

3

Reviews on The Trusted Agent

All 37 offices

Trustpilot logo

1,855

Reviews on Trustpilot

All 37 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Your Move's 37 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We've been landlords for a long time and I can honestly say that Vicky and her team have been the best we have worked with. Nothing is too much trouble. Communication is excellent. As a remote landlord (300miles away) I've really felt like this team have got our back and have no hesitation in recommending them.

Jacqui · 8 November 2023 · Your Move Whitton

Agent replied · 6 February 2024

Hi Jacqui, what a wonderful review of our lettings team, Vicky, Grace & Sophie most definitely appreciate your kind words, as well as myself. We look forward to helping you in the future again when you need us. Regards Alan Woods Branch Manager

5/5

Google

A big thank you to Alan and Anish at Your Move, Whitton Branch. I received an email informing me of each viewing and I had a buyer within 3 weeks of my property going on the market. I was very impressed as the market is very slow at the moment. There were a couple of problems but these were quickly sorted out for me. I would highly recommend the Whitton Branch, they are very professional and go the extra mile.

Ruth · 8 November 2023 · Your Move Whitton

Agent replied · 6 February 2024

Hi Ruth, Thank you for lovely review, it has been a pleasure dealing with you all these years from when you were first a landlord with ourselves to going full circle and then selling your investment property for you. If we can help again in the future please do let us know. Regards Alan & Anish

5/5

Google

Gemma at the Rochester branch of Your Move was incredibly helpful and efficient when helping to sort out my move!

Olivia · 8 November 2023 · Your Move Rochester

Agent replied · 6 February 2024

Thank you Olivia. We hope you will be happy in your new home and we look forward to seeing you out and about in the High Street. Thanks again, Gemma, Gill and Jordan

5/5

Google

Thank you Stuart, Hannah and Kerry for your honesty, transparency and professionalism. Throughout You have been a delight to do business with. We highly recommend you and your service to anyone who is looking to buy or sell.

Peter · 8 November 2023 · Reeds Rains, Rye

Agent replied · 6 February 2024

Thank you for the lovely feedback Peter, regarding your experience of selling with us!

5/5

Google

Been in processing of renting with reeds rains and had Lydia helping me with my application, couldn't recommend anyone better! Lydia has been so helpful and lovely all the way through, everything was smooth, quick and easy. I am so pleased by this. A big thank you ! Best wishes, Mariana

Mariana · 8 November 2023 · Reeds Rains, Rye

Agent replied · 6 February 2024

Thank you for your great feedback, Mariana! I am glad that the process was smooth for you and hope you are settled in your home 😊 …

5/5

Google

Lydia has been very professional and efficient with all the help that she has given us to move into a new place, has made sure that everything has run smoothly and quickly. Very friendly and helpful with all the paperwork and questions we have had. Definitely recommend using Reeds Rains!

Siobhan · 8 November 2023 · Reeds Rains, Rye

Agent replied · 6 February 2024

Thank you for the lovely feedback Siobhan! We are so pleased you are settled in your new home and Lydia made the process smooth for you! 😊 …

5/5

Google

Thanks to Amy and Miro for letting our property. They worked hard to ensure our deadline was met and were very attentive. Highly recommended

James · 8 November 2023 · Your Move Dartford

5/5

Google

Phenomenally amazing service from the team at YM Dartford, especially from Steve Lock who has worked with us tirelessly for months to complete on our new home this week. Steve has communicated effectively with all parties at all stages during a very tough process, getting an almost failed sale over the line. He then went the extra mile and helped us to surprise my mum who couldn't believe we had bought! Steve has set the bar very high for every estate agent - we absolutely recommend. 5 stars. Thanks again, we couldn't be happier.

AMP · 8 November 2023 · Your Move Dartford

4/5

Google

Challenging search for our latest tenant so this took longer than previous tenant finds however Miroslav and Amy continued to work hard to identify perspective tenants and we had constant communication which is really important to me and they have now found us a new tenant. Thanks Miro and Amy you have both been really helpful

Laurie · 8 November 2023 · Your Move Dartford

5/5

Google

The team at Your Move done such a great job in helping me find a tenant. I want to especially thank Miroslav for an outstanding service and all the hard work!! He kept me updated regularly and ensured the tenant and I had all the information we need in time and also helped to successfully organise viewings for the property with the public. Thanks to Miroslav the tenant moved into the property before my deadline. Thank you also to Amy and Maya for all the efforts in making the tenant find process smooth and successful. I would highly recommend the Your Move Estate Agents in Dartford and will also use them again in the future. They are all super friendly and efficient.

Rashida · 8 November 2023 · Your Move Dartford

Agent replied · 23 October 2024

It was our pleasure Rashida and I hope you and your Tenants are still very happy. Miro.

5/5

Google

I would like to express my gratitude towards, Maya Jacobs and Miroslav Mirchev were an exceptional team in helping me secure a flat in just one week. Their expertise, dedication, and efficiency were truly impressive. They guided me through the entire process, swiftly addressing any concerns and facilitating a seamless transaction. Their professionalism and commitment made the experience stress-free, and I couldn't be more grateful for their assistance. Highly recommend their services for anyone seeking to find a home quickly and effortlessly!

Osoja · 8 November 2023 · Your Move Dartford

4/5

Trustpilot

Sold In A Few Short Weeks

On the market just a few weeks and sold- great result all round. Thank you. Having worked with Your Move many times, again we chose them for our property.

Miss · 7 November 2023 · Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Your Move Andrew Nicholson have been…

Your Move Andrew Nicholson have been the managing agent for my rental property for 5 years and also helped me with the initial purchase and final sale of the property. Andrew has always gone above and beyond in delivering excellent service. Andrew and his team have always been friendly and offered great advice. They have also been very attentive to my tenant and resolved any questions or issues with the property swiftly and professionally. I can't rate them highly enough.

Miles · 7 November 2023 · Your Move Canterbury (3 St. Margarets Street)

2/5

Google

Rating only, no written review.

Ella · 7 November 2023 · Your Move Gravesend (178-182 Parrock Street)

Agent replied · 21 November 2023

Hi Ella please contact us so we can help you as we have not spoken to you yet

5/5

Google

Hannah and Rhianna are both really helpful, professional and patient, our move in to our new place was very stressful and they guided us every step of the way. They were always prepared to take my calls in some cases daily and provided good support. Thank you to you both!

Ashley · 6 November 2023 · Your Move Surbiton

Agent replied · 20 November 2023

Dear Ashley, Thank you for your glowing review. I am so pleased you had a brilliant experience. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Wishing you every happiness in your new home. Kind regards, Lucy

1/5

Trustpilot

Doncaster branch

Doncaster branchTerrible experience I was robbed blind by a co tenant and they let it all happen without even informing me of what was happening. Lazy staff that don’t care. Will not be returning

Joshua · 2 November 2023 · Your Move Canterbury (3 St. Margarets Street)

Agent replied · 19 June 2024

Hi Joshua,Sorry you have had this experience whilst being a tenant with us. We would like to look into this further so we will be requesting more information from you, this request will come from Trustpilot.Regards,Your Move

5/5

Trustpilot

These guys have got your back

We've been landlords for a long time and I can honestly say that Vicky and her team have been the best we have worked with. Nothing is too much trouble. Communication is excellent. As a remote landlord (300 miles away) I've really felt like this team has got our back and have no hesitation in recommending them.

Jacqui · 2 November 2023 · Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

What a fantastic service from start to…

What a fantastic service from start to finish. From the director that was hands on from the start to all the staff. Very sufficient and communication was fantastic. Would highly recommend this service if looking for journey that's made easy and stress free. Very responsive to calls and emails. Thank you

Craig · 1 November 2023 · Your Move Canterbury (3 St. Margarets Street)

1/5

Trustpilot

YourMoveDenton not received deposit back

YourMoveDentonIf I could give them a no star I would. Moved out of the property in August and still waiting on my deposit back! Being passed from person to person and still get nowhere. They say it’s MyDeposit who need to give it back, MyDeposit said they’re waiting to get something back from YourMove, YourMove say they’ve done everything then MyDeposit say it’s YourMove who needs to release it back to us.. absolute joke! 2 months and no deposit back!

Jade · 31 October 2023 · Your Move Canterbury (3 St. Margarets Street)

Agent replied · 19 June 2024

Hi Jade,Sorry to read your review about your experience with one of our branches. We take your comments seriously and would like to investigate this matter further. We will be sending a request for more information to you via Trustpilot.Regards,Your Move

5/5

Trustpilot

Staff were friendly and I felt…

Staff were friendly and I felt comfortable asking questions I wasn’t sure about , they kept myself updated at all times

Miss · 31 October 2023 · Your Move Canterbury (3 St. Margarets Street)

4/5

Trustpilot

Very helpful and kept in touch with…

Very helpful and kept in touch with monthly phone calls while we were awaiting probate of my mum's house

Mr · 31 October 2023 · Your Move Canterbury (3 St. Margarets Street)

5/5

Google

Very prompt responce with viewing scheduled the same day. Profesional and polite service. Extremely pleasant expierience thanks to Gabriela. 😊 …

Justyna · 30 October 2023 · Your Move Tunbridge Wells (18 High Street)

Agent replied · 25 August 2024

Dear Justyna, Thank you so much for your review and I am glad that Gabriela was of help to you. We look forward to helping you find a new home. Kind regards, Lisa Mires - Branch Lettings Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move

Which Your Move office has the most reviews?

Canterbury (3 St. Margarets Street) has the most, with 2,148 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.

Where are the Your Move offices?

The 37 Your Move offices, by town:

What do tenants say about Your Move?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."

Has Your Move won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.

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