Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe've been landlords for a long time and I can honestly say that Vicky and her team have been the best we have worked with. Nothing is too much trouble. Communication is excellent. As a remote landlord (300miles away) I've really felt like this team have got our back and have no hesitation in recommending them.
Jacqui · 8 November 2023 · Your Move Whitton
Agent replied · 6 February 2024
Hi Jacqui, what a wonderful review of our lettings team, Vicky, Grace & Sophie most definitely appreciate your kind words, as well as myself. We look forward to helping you in the future again when you need us. Regards Alan Woods Branch Manager
★★★★★ 5/5
GoogleA big thank you to Alan and Anish at Your Move, Whitton Branch. I received an email informing me of each viewing and I had a buyer within 3 weeks of my property going on the market. I was very impressed as the market is very slow at the moment. There were a couple of problems but these were quickly sorted out for me. I would highly recommend the Whitton Branch, they are very professional and go the extra mile.
Ruth · 8 November 2023 · Your Move Whitton
Agent replied · 6 February 2024
Hi Ruth, Thank you for lovely review, it has been a pleasure dealing with you all these years from when you were first a landlord with ourselves to going full circle and then selling your investment property for you. If we can help again in the future please do let us know. Regards Alan & Anish
★★★★★ 5/5
GoogleGemma at the Rochester branch of Your Move was incredibly helpful and efficient when helping to sort out my move!
Olivia · 8 November 2023 · Your Move Rochester
Agent replied · 6 February 2024
Thank you Olivia. We hope you will be happy in your new home and we look forward to seeing you out and about in the High Street. Thanks again, Gemma, Gill and Jordan
★★★★★ 5/5
GoogleThank you Stuart, Hannah and Kerry for your honesty, transparency and professionalism. Throughout You have been a delight to do business with. We highly recommend you and your service to anyone who is looking to buy or sell.
Peter · 8 November 2023 · Reeds Rains, Rye
Agent replied · 6 February 2024
Thank you for the lovely feedback Peter, regarding your experience of selling with us!
★★★★★ 5/5
GoogleBeen in processing of renting with reeds rains and had Lydia helping me with my application, couldn't recommend anyone better!
Lydia has been so helpful and lovely all the way through, everything was smooth, quick and easy.
I am so pleased by this.
A big thank you !
Best wishes,
Mariana
Mariana · 8 November 2023 · Reeds Rains, Rye
Agent replied · 6 February 2024
Thank you for your great feedback, Mariana! I am glad that the process was smooth for you and hope you are settled in your home 😊 …
★★★★★ 5/5
GoogleLydia has been very professional and efficient with all the help that she has given us to move into a new place, has made sure that everything has run smoothly and quickly. Very friendly and helpful with all the paperwork and questions we have had.
Definitely recommend using Reeds Rains!
Siobhan · 8 November 2023 · Reeds Rains, Rye
Agent replied · 6 February 2024
Thank you for the lovely feedback Siobhan! We are so pleased you are settled in your new home and Lydia made the process smooth for you! 😊 …
★★★★★ 5/5
GoogleThanks to Amy and Miro for letting our property. They worked hard to ensure our deadline was met and were very attentive. Highly recommended
James · 8 November 2023 · Your Move Dartford
★★★★★ 5/5
GooglePhenomenally amazing service from the team at YM Dartford, especially from Steve Lock who has worked with us tirelessly for months to complete on our new home this week. Steve has communicated effectively with all parties at all stages during a very tough process, getting an almost failed sale over the line. He then went the extra mile and helped us to surprise my mum who couldn't believe we had bought! Steve has set the bar very high for every estate agent - we absolutely recommend. 5 stars. Thanks again, we couldn't be happier.
AMP · 8 November 2023 · Your Move Dartford
★★★★★ 4/5
GoogleChallenging search for our latest tenant so this took longer than previous tenant finds however Miroslav and Amy continued to work hard to identify perspective tenants and we had constant communication which is really important to me and they have now found us a new tenant. Thanks Miro and Amy you have both been really helpful
Laurie · 8 November 2023 · Your Move Dartford
★★★★★ 5/5
GoogleThe team at Your Move done such a great job in helping me find a tenant. I want to especially thank Miroslav for an outstanding service and all the hard work!! He kept me updated regularly and ensured the tenant and I had all the information we need in time and also helped to successfully organise viewings for the property with the public. Thanks to Miroslav the tenant moved into the property before my deadline. Thank you also to Amy and Maya for all the efforts in making the tenant find process smooth and successful. I would highly recommend the Your Move Estate Agents in Dartford and will also use them again in the future. They are all super friendly and efficient.
Rashida · 8 November 2023 · Your Move Dartford
Agent replied · 23 October 2024
It was our pleasure Rashida and I hope you and your Tenants are still very happy. Miro.
★★★★★ 5/5
GoogleI would like to express my gratitude towards, Maya Jacobs and Miroslav Mirchev were an exceptional team in helping me secure a flat in just one week. Their expertise, dedication, and efficiency were truly impressive. They guided me through the entire process, swiftly addressing any concerns and facilitating a seamless transaction. Their professionalism and commitment made the experience stress-free, and I couldn't be more grateful for their assistance. Highly recommend their services for anyone seeking to find a home quickly and effortlessly!
Osoja · 8 November 2023 · Your Move Dartford
★★★★★ 4/5
TrustpilotSold In A Few Short Weeks
On the market just a few weeks and sold- great result all round. Thank you. Having worked with Your Move many times, again we chose them for our property.
Miss · 7 November 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 5/5
TrustpilotYour Move Andrew Nicholson have been…
Your Move Andrew Nicholson have been the managing agent for my rental property for 5 years and also helped me with the initial purchase and final sale of the property. Andrew has always gone above and beyond in delivering excellent service. Andrew and his team have always been friendly and offered great advice. They have also been very attentive to my tenant and resolved any questions or issues with the property swiftly and professionally. I can't rate them highly enough.
Miles · 7 November 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 2/5
GoogleRating only, no written review.
Ella · 7 November 2023 · Your Move Gravesend (178-182 Parrock Street)
Agent replied · 21 November 2023
Hi Ella please contact us so we can help you as we have not spoken to you yet
★★★★★ 5/5
GoogleHannah and Rhianna are both really helpful, professional and patient, our move in to our new place was very stressful and they guided us every step of the way.
They were always prepared to take my calls in some cases daily and provided good support. Thank you to you both!
Ashley · 6 November 2023 · Your Move Surbiton
Agent replied · 20 November 2023
Dear Ashley, Thank you for your glowing review. I am so pleased you had a brilliant experience. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Wishing you every happiness in your new home. Kind regards, Lucy
★★★★★ 1/5
TrustpilotDoncaster branch
Doncaster branchTerrible experience I was robbed blind by a co tenant and they let it all happen without even informing me of what was happening. Lazy staff that don’t care. Will not be returning
Joshua · 2 November 2023 · Your Move Canterbury (3 St. Margarets Street)
Agent replied · 19 June 2024
Hi Joshua,Sorry you have had this experience whilst being a tenant with us. We would like to look into this further so we will be requesting more information from you, this request will come from Trustpilot.Regards,Your Move
★★★★★ 5/5
TrustpilotThese guys have got your back
We've been landlords for a long time and I can honestly say that Vicky and her team have been the best we have worked with. Nothing is too much trouble. Communication is excellent. As a remote landlord (300 miles away) I've really felt like this team has got our back and have no hesitation in recommending them.
Jacqui · 2 November 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service from Your Move was able to list our property in a few days
Joe · 2 November 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 5/5
TrustpilotWhat a fantastic service from start to…
What a fantastic service from start to finish. From the director that was hands on from the start to all the staff. Very sufficient and communication was fantastic. Would highly recommend this service if looking for journey that's made easy and stress free. Very responsive to calls and emails. Thank you
Craig · 1 November 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 5/5
TrustpilotStaff at Consett always helpful and…
Staff at Consett always helpful and productive.
Customer · 31 October 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 1/5
TrustpilotYourMoveDenton not received deposit back
YourMoveDentonIf I could give them a no star I would. Moved out of the property in August and still waiting on my deposit back! Being passed from person to person and still get nowhere. They say it’s MyDeposit who need to give it back, MyDeposit said they’re waiting to get something back from YourMove, YourMove say they’ve done everything then MyDeposit say it’s YourMove who needs to release it back to us.. absolute joke! 2 months and no deposit back!
Jade · 31 October 2023 · Your Move Canterbury (3 St. Margarets Street)
Agent replied · 19 June 2024
Hi Jade,Sorry to read your review about your experience with one of our branches. We take your comments seriously and would like to investigate this matter further. We will be sending a request for more information to you via Trustpilot.Regards,Your Move
★★★★★ 5/5
TrustpilotStaff were friendly and I felt…
Staff were friendly and I felt comfortable asking questions I wasn’t sure about , they kept myself updated at all times
Miss · 31 October 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 4/5
TrustpilotVery helpful and kept in touch with…
Very helpful and kept in touch with monthly phone calls while we were awaiting probate of my mum's house
Mr · 31 October 2023 · Your Move Canterbury (3 St. Margarets Street)
★★★★★ 5/5
GoogleVery prompt responce with viewing scheduled the same day. Profesional and polite service.
Extremely pleasant expierience thanks to Gabriela. 😊 …
Justyna · 30 October 2023 · Your Move Tunbridge Wells (18 High Street)
Agent replied · 25 August 2024
Dear Justyna, Thank you so much for your review and I am glad that Gabriela was of help to you. We look forward to helping you find a new home. Kind regards, Lisa Mires - Branch Lettings Manager
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