5/5
GoogleAnna handles my tenancy renewals with efficiency, professionalism and a genuinely personable approach. She makes the whole process easy and stress-free every. I can't Thank or recommend her highly enough!
Trusted Agent profile Β· Kent, Surrey, East Sussex and more
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Your Move estate agents in Canterbury, Tunbridge Wells, Dartford and 27 more
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8,120 reviews across 37 offices and 5 platforms
Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Whitton, Plaistow, Eltham, Surbiton, Bromley, Bexleyheath, Catford, Abbey Wood, Hastings, Rochester (three offices), Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 8,120 reviews on five platforms, rated 4.5 out of 5 overall.
6,242
Reviews on Google
All 37 offices
13
Reviews on Facebook
All 37 offices
7
Reviews on Yell
All 37 offices
1,855
Reviews on Trustpilot
All 37 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Your Move's 37 offices, most reviewed first. Each has its own page.
- Your Move Canterbury (3 St. Margarets Street)3 St. Margarets Street, CT1 2TP2,148 reviews Β· 293 on Google (4.2)88 in the last 90 days
- Your Move Tunbridge wells18 High Street, TN1 1UX417 reviews Β· 416 on Google (4.5)22 in the last 90 days
- Your Move Dartford16 Spital Street, Dartford, DA1 2DL386 reviews Β· 383 on Google (4.7)5 in the last 90 days
- Your Move Egham (49 High Street)49 High Street, TW20 9EW357 reviews Β· 356 on Google (4.1)14 in the last 90 days
- Your Move Gravesend (178-182 Parrock Street)178-182 Parrock Street, DA12 1ES320 reviews Β· 319 on Google (4.7)19 in the last 90 days
- Your Move EghamMilton House, 27 Station Rd, TW20 9LB304 reviews Β· 304 on Google (4.2)11 in the last 90 days
- Your Move New Cross163 New Cross Road, SE14 5DG297 reviews Β· 297 on Google (4.6)14 in the last 90 days
- Your Move GravesendZero Windmill Street, DA12 1AD285 reviews Β· 285 on Google (4.7)13 in the last 90 days
- Your Move Tunbridge Wells (18 High Street)18 High Street, TN1 1UX267 reviews Β· 267 on Google (4.8)20 in the last 90 days
- Your Move Whitton115 High Street, TW2 7LG260 reviews Β· 259 on Google (4.8)8 in the last 90 days
- Reeds Rains Plaistow286-288 Barking Road, E13 8HR249 reviews Β· 249 on Google (4.6)16 in the last 90 days
- Your Move Eltham8 Well Hall Road, SE9 6SF228 reviews Β· 228 on Google (4.8)8 in the last 90 days
- Your Move Surbiton22 Claremont Road, KT6 4QU228 reviews Β· 228 on Google (4.6)8 in the last 90 days
- Your Move, Bromley1 West Street, BR1 1RE189 reviews Β· 188 on Google (4.2)9 in the last 90 days
- Your Move Bexleyheath102a Broadway, DA6 7DE168 reviews Β· 168 on Google (4.6)2 in the last 90 days
- Reeds Rains Catford113 Rushey Green, SE6 4AA168 reviews Β· 167 on Google (4.6)16 in the last 90 days
- Your Move Abbey Wood1 Wilton Road, SE2 9RH164 reviews Β· 164 on Google (4.5)14 in the last 90 days
- Your Move Hastings43 Havelock Road, TN34 1BE159 reviews Β· 159 on Google (4.9)7 in the last 90 days
- Your Move Rochester (171 High Street)171 High Street, ME1 1EH146 reviews Β· 146 on Google (4.5)4 in the last 90 days
- Your Move, Swanley43 High Street, BR8 8AE139 reviews Β· 139 on Google (4.7)7 in the last 90 days
- Your Move Blackheath186 Westcombe Hill, SE3 7DH132 reviews Β· 132 on Google (4.5)5 in the last 90 days
- Your Move Rainham84 High Street, ME8 7JJ131 reviews Β· 127 on Google (4.7)1 in the last 90 days
- Your Move Rochester (152 High Street)152 High Street, ME1 1EH122 reviews Β· 122 on Google (4.7)3 in the last 90 days
- Your Move Rochester152 High St, ME1 1ER116 reviews Β· 116 on Google (4.7)0 in the last 90 days
- Reeds Rains, Rye39 Cinque Ports Street, TN31 7AD110 reviews Β· 109 on Google (4.7)0 in the last 90 days
- Your Move Canterbury3 St Margaret's Street, CT1 2AX102 reviews Β· 102 on Google (3.5)0 in the last 90 days
- Your Move Wallington51a Woodcote Road, SM6 0LT98 reviews Β· 98 on Google (4.6)2 in the last 90 days
- Your Move Sutton Lettings3 Station Parade, SM2 5AD81 reviews Β· 79 on Google (4.0)0 in the last 90 days
- Your Move Sutton2/3 Regent Parade, SM2 5BQ80 reviews Β· 78 on Google (4.0)0 in the last 90 days
- Your Move Walderslade385 Walderslade Road, ME5 9LL78 reviews Β· 76 on Google (4.7)0 in the last 90 days
- Your Move HooMain Road, ME3 9AA61 reviews Β· 61 on Google (4.8)1 in the last 90 days
- Your Move Maidstone11 King Street, ME14 1DW54 reviews Β· 54 on Google (4.2)0 in the last 90 days
- Your Move Gillingham79 Balmoral Road, ME7 4PD52 reviews Β· 52 on Google (4.3)0 in the last 90 days
- Your Move Chatham8-12 Military Road, ME4 4JA41 reviews Β· 37 on Google (4.7)0 in the last 90 days
- Your Move Deal30 High Street, CT14 6HE16 reviews Β· 15 on Google (4.2)0 in the last 90 days
- Your Move Longfield53 - 55 Station Road, DA3 7QA10 reviews Β· 10 on Google (4.1)0 in the last 90 days
- Your Move Faversham11a Market Place, ME13 7AG4 reviews Β· 4 on Google (4.8)0 in the last 90 days
Latest reviews from every Your Move office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleCan't thank Kirsty and her team enough!! They made selling my mum's house so easy with their honest, caring and friendly manner.
1/5
TrustpilotNever Ever use these Estate Agents
One Star too many! Bedworth Branch avoid!
5/5
TrustpilotMargate Branch
Margate Branch. Samantha and the team did a great job. Professional, great communication and kept me updated with viewing feedback during the sale. No hesitation recommending Your Move Margate. Julia Williams
1/5
TrustpilotSPAM SPAM SPAM SPAM
SPAM SPAM SPAM SPAM. I enquiring about a property for sale DOES NOT give you the right to add me to your spam emails. I DID NOT SIGN UP FOR THESE. I DO NOT WANT THIS ABUSE! I seriously wish the seller used a different estate agent.!.
5/5
GoogleI cant recommend You Move Tunbridge Wells highly enough . We sold in a very difficult market and the whole team were excellent from start to finish. A special mention to Emily, Kathy and Lauren , they were professional, proactive supportive and kept us informed . Nothing was too much trouble . Thanks to their hard work and expertise, we achieved a successful sale despite an challenging market .
Agent replied Β· 3 March 2026
Thank you so much for your lovely review Gertie! We hope you are incredibly happy in your new home, it was a pleasure helping you! Katy Jewell
5/5
GoogleWe had an exceptional experience working with Adam Pearce. We viewed several properties with different agencies during our search, and Adam immediately stood out. He was proactive, consistently communicative, and incredibly pleasant to deal with. What really set him apart was his transparency. We were clear that we wouldnβt be making a decision before Tuesday as we had other viewings lined up, and Adam completely respected that. Instead of applying pressure, he kept us updated and even called to update us on availability while waiting for our decision. That level of honesty and professionalism genuinely influenced our choice. Throughout the process, Adam didnβt just provide updates, he clearly explained next steps, timelines, and expectations, which made everything feel structured and secure. He made the referencing process feel straightforward and stress-free, and we felt confident in both him and the landlord. In a competitive rental market, itβs rare to find someone who is calm, genuine, and truly professional rather than sales-driven. We would recommend Adam and your move without hesitation.
Agent replied Β· 3 March 2026
Hello Mor, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team
5/5
TrustpilotFaversham branchβ¦
Simon and Demmi at the Faversham branch we amazing. π€© keep us in the loop. Working with in our time scales to make selling our property as easy possible.
5/5
TrustpilotDumfries team were so helpfulβ¦
Recently been looking for a rental property and after speaking with Laura she made the steps for looking and securing a property very easy. This is my first move and the team couldnβt have been more helpful
Agent replied Β· 23 February 2026
Hi Callum Thank you very much for the lovely review regarding Laura. We will be sure to pass on your thanks to her. YMDumfries ο»Ώπ
5/5
GoogleAs a Landlord, the team at Your Move Lettings are great. All very helpful and keen to answer any questions or queries no matter how minor. We have used them for years and return again and again.
Agent replied Β· 16 April 2026
Thank you so much for your wonderful review Linda! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.
5/5
GoogleI cant recommend You Move Tunbridge Wells highly enough . We sold in a very difficult market and the whole team were excellent from start to finish. A special mention to Emily, Kathy and Lauren , they were professional, proactive supportive and kept us informed . Nothing was too much trouble . Thanks to their hard work and expertise, we achieved a successful sale despite an challenging market .
Agent replied Β· 16 April 2026
Thank you so much for your lovely review Gertie! We hope you are incredibly happy in your new home, it was a pleasure helping you! Katy Jewell
5/5
GoogleWe had an exceptional experience working with Adam Pearce. We viewed several properties with different agencies during our search, and Adam immediately stood out. He was proactive, consistently communicative, and incredibly pleasant to deal with. What really set him apart was his transparency. We were clear that we wouldnβt be making a decision before Tuesday as we had other viewings lined up, and Adam completely respected that. Instead of applying pressure, he kept us updated and even called to update us on availability while waiting for our decision. That level of honesty and professionalism genuinely influenced our choice. Throughout the process, Adam didnβt just provide updates, he clearly explained next steps, timelines, and expectations, which made everything feel structured and secure. He made the referencing process feel straightforward and stress-free, and we felt confident in both him and the landlord. In a competitive rental market, itβs rare to find someone who is calm, genuine, and truly professional rather than sales-driven. We would recommend Adam and your move without hesitation.
Agent replied Β· 16 April 2026
Hello Mor, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team
5/5
TrustpilotExcellent service from Chris
Excellent service from Chris, Stacia and the team at Dumfries. I was kept well informed every step of the way and received an acceptable offer within a matter of days. Would definitely recommended this branch to anyone wishing to sell their property.
Agent replied Β· 23 February 2026
Hi, Thank you very much for the great review regarding Chris, Stacia and the team. We are glad you had such a positive experience with ourselves. YMDumfries ο»Ώπ
5/5
TrustpilotI had a fantastic experience with Yourβ¦
I had a fantastic experience with Your Move. The team was professional, proactive, and incredibly supportive.
5/5
GoogleKyle, Wendy and Suzanne were amazing. They kept me positive and kept me informed the whole time. I would really recommend them, offering me advice and guidance along the way. Thank you
5/5
GoogleKyle is a real asset to the branch. A genuine friendly guy who made me feel very comfortable and went above and beyond. I hope Kyle has much success
5/5
GoogleReally wonderful customer service from everyone at yourmove. Amber and the rest of the team really made a difficult process a lot easier !
1/5
GoogleAwful company, I wouldn't recommend using them at all, every time I go in they have different staff, having a chat and I've even walked past on occasions multiple staff sat on their phones. I have encountered staff that have been friendly but unfortunately never there when I return. It's really put me off using the company as there is clearly an underlying issue with how staff are treated. If the staff constantly change why would I put my trust in them looking after me as a client.
Agent replied Β· 16 April 2026
Dear Guy The guy, I am so sorry to read your review, it is never our intention to give our customers anything other than an excellent customer experience and I am sorry you felt this was not the case for you this time. I would very much like the oppotunity to discuss this with you, if we have your contact details on our system, I will immediately call ypu to resolve things for you. Alternativly you can contact me by email - canterbury@your-move.co.uk or phone. Kind regards, Natalie Wood, Manager.
5/5
GoogleAmazing service! Jennie went out of her way to help my family find our perfect home in the most perfect location... Highly recommend...
5/5
GoogleA big thank you to Ruby for making our move easy in a very short time frame! We appreciate all the support and friendly service!
Agent replied Β· 15 April 2026
Thank you for your kind words about Ruby and review Dalila, it was a pleasure to help you with your new home. We wish you all the best and if you need anything further from us in branch, please don't hesitate to reach out! Blackheath Lettings Team
1/5
GoogleVery bad customer service
5/5
GoogleVery helpful service from Layla, both in person and over the phone!
Agent replied Β· 14 April 2026
Thank you for such a kind review! I am so glad I could help. Layla
1/5
GoogleAwful customer service π‘π‘π‘.. and arrogant (male) agent answering the phone π‘π‘π‘. NEVER AGAIN YOUR MOVE EGHAM β¦
Agent replied Β· 14 April 2026
Hi Chefi, Please can you contact the office asap so we can discuss further - 01784431226 Georgia Collins Lettings Manager
5/5
GoogleLayla was extremely helpful throughout the letting process and she is an asset to her team. She was very friendly, reassuring and knowledgeable on all steps of the process and put us at ease in what was a stressful time. Your move are a good and ethical estate company and we have seen how other estate agents give conflicting information and withhold information but this company has not displayed any of this, rather the opposite, honesty and trust. Happy to be with them.
Agent replied Β· 14 April 2026
Hi Ali, Thank you for this wonderful review! Weβre delighted to hear that Layla was able to support you throughout the letting process. Your comments about her friendliness, reassurance, and knowledge will mean a great deal to her and the wider team. Georgia - Lettings Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Your Move and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 2025
2025 24 Gold across 24 branches EA Masters 2025 winners
- Branch Gold Award (24)EA Masters 2025
- Tunbridge Wells Tunbridge wells
- Dartford Dartford
- Egham Egham
- New Cross New Cross
- Gravesend Gravesend
- Whitton Whitton
- Eltham Eltham
- Surbiton Surbiton
- Bromley Bromley
- Abbey Wood Abbey Wood
- Hastings Hastings
- Swanley Swanley
- Blackheath Blackheath
- Rainham Rainham
- Rochester Rochester
- Wallington Wallington
- Sutton Sutton Lettings
- Walderslade Walderslade
- Hoo Hoo
- Gillingham Gillingham
- Chatham Chatham
- Deal Deal
- Longfield Longfield
- Faversham Faversham
2022 3 Gold across three branches EA Masters 2022 winners
- Branch Gold Award (3)EA Masters 2022
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
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Questions about Your Move
Which Your Move office has the most reviews?
Canterbury (3 St. Margarets Street) has the most, with 2,148 reviews rated 4.3 out of 5, followed by Tunbridge wells with 417.
Where are the Your Move offices?
The 37 Your Move offices, by town:
- Abbey Wood: 1 Wilton Road, Abbey Wood, SE2 9RH
- Bexleyheath: 102a Broadway, Bexleyheath, Kent, DA6 7DE
- Blackheath: 186 Westcombe Hill, Blackheath, Greater London, SE3 7DH
- Bromley: 1 West Street, Bromley, Kent, BR1 1RE
- Canterbury: 3 St Margaret's Street, Canterbury, Kent, CT1 2AX
- Canterbury (3 St. Margarets Street): 3 St. Margarets Street, Canterbury, CT1 2TP
- Catford: 113 Rushey Green, Catford, SE6 4AA
- Chatham: 8-12 Military Road, Chatham, Kent, ME4 4JA
- Dartford: 16 Spital Street, Dartford, DA1 2DL
- Deal: 30 High Street, Deal, Kent, CT14 6HE
- Egham: Milton House, 27 Station Rd, Egham, TW20 9LB
- Egham (49 High Street): 49 High Street, Egham, Surrey, TW20 9EW
- Eltham: 8 Well Hall Road, Eltham, SE9 6SF
- Faversham: 11a Market Place, Faversham, Kent, ME13 7AG
- Gillingham: 79 Balmoral Road, Gillingham, Kent, ME7 4PD
- Gravesend: Zero Windmill Street, Gravesend, DA12 1AD
- Gravesend (178-182 Parrock Street): 178-182 Parrock Street, Gravesend, Kent, DA12 1ES
- Hastings: 43 Havelock Road, Hastings, East Sussex, TN34 1BE
- Hoo: Main Road, Hoo, Kent, ME3 9AA
- Longfield: 53 - 55 Station Road, Longfield, Kent, DA3 7QA
- Maidstone: 11 King Street, Maidstone, Kent, ME14 1DW
- New Cross: 163 New Cross Road, SE14 5DG
- Plaistow: 286-288 Barking Road, Plaistow, E13 8HR
- Rainham: 84 High Street, Rainham, Kent, ME8 7JJ
- Rochester: 152 High St, Rochester, ME1 1ER
- Rochester (152 High Street): 152 High Street, Rochester, ME1 1EH
- Rochester (171 High Street): 171 High Street, Rochester, Kent, ME1 1EH
- Rye: 39 Cinque Ports Street, Rye, TN31 7AD
- Surbiton: 22 Claremont Road, Surbiton, Surrey, KT6 4QU
- Sutton: 2/3 Regent Parade, Sutton, Surrey, SM2 5BQ
- Sutton Lettings: 3 Station Parade, Sutton, Surrey, SM2 5AD
- Swanley: 43 High Street, Swanley, Kent, BR8 8AE
- Tunbridge wells: 18 High Street, Tunbridge Wells, Kent, TN1 1UX
- Tunbridge Wells (18 High Street): 18 High Street, Tunbridge Wells, TN1 1UX
- Walderslade: 385 Walderslade Road, Kent, ME5 9LL
- Wallington: 51a Woodcote Road, Wallington, Surrey, SM6 0LT
- Whitton: 115 High Street, Whitton, Surrey, TW2 7LG
What do tenants say about Your Move?
3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."
Has Your Move won any awards?
Yes. In The Trusted Agent 2026 awards, Whitton won Trusted Agent. At EA Masters 2025 its branches won 24 Gold awards. The group and its branches have also won 4 other industry awards since 2021.
