Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
1/5
GoogleRecently had a viewing for a property in New Cross - the estate agent was incredibly unhelpful, he questioned our ability to even be able to put the deposit down and made us feel like we wouldnβt be able to get on the property ladder, will be exploring other estate agents
Freddie Β· 15 April 2026 Β· Your Move New Cross
Agent replied Β· 22 April 2026
Dear Mr Freddie Gluhosky-Jones.
Weβre very sorry to hear about your experience and appreciate you bringing this to our attention.
This certainly doesnβt reflect the level of service we aim to provide. We take feedback like this seriously, particularly where a customer feels uncomfortable or unsupported during what should be a positive step in their property journey.
Unfortunately, weβve been unable to locate your details on our database based with the information provided. To allow us to investigate this fully, we would be grateful if you could contact us directly with a few more details, such as the date of the viewing and the address of the property which you viewed.
We would very much welcome the opportunity to look into this matter and address your concerns.
Kind regards
Your Move New Cross
β
β
β
β
β
5/5
GoogleYour move were very helpful throughout the whole flat purchase. Phil especially kept the process moving along, managing both sides to overcome the hurdles that arose. Would strongly recommend them! Thanks guys for all your help.
GeorgeTertia Β· 15 April 2026 Β· Your Move New Cross
Agent replied Β· 22 August 2026
Georgetertia, thank you for your kind words and this wonderful review!
β
β
β
β
β
5/5
GoogleAbsolutely brilliant people, really went out of their way to help make the process a lot easier for the customer. Always ready to help.
From Steve m.ππ β¦
Jamie Β· 15 April 2026 Β· Your Move New Cross
Agent replied Β· 12 October 2026
Weβre really pleased to hear you had a positive experience with Your Move Your Move Estate Agents New Cross. The branch team works hard to provide a friendly and professional service. We appreciate you taking the time to leave a review.
β
β
β
β
β
1/5
GoogleThe worst estate agency to rent from they don't care they don't want to know horrific communication if any at all they all pass the buck for responsibilitys. Absolutely a shambles. Avoid at all costs!
Dhoff Β· 15 April 2026 Β· Your Move Gravesend (178-182 Parrock Street)
Agent replied Β· 22 April 2026
Weβre sorry to hear about your experience and take feedback like this very seriously. Providing clear communication and a high standard of service is extremely important to us, so itβs disappointing to read your comments. β¦ More
β
β
β
β
β
5/5
GoogleSelling my house with your move was not difficult and wonderful experience thanks to George and Ella who was very helpful during this process from showing me other properties as well as listing my own and keeping me apprized from day to day.
Marc Β· 15 April 2026 Β· Your Move, Swanley
Agent replied Β· 22 April 2026
Thank you so much Marc im so glad we got you moved - we look forward to seeing the refurbishments you make to your new home!
β
β
β
β
β
5/5
GoogleRuby was my agent and she helped me find and secure a new home. She did a great job throughout the entire process and was very helpful and professional. She responded quickly to my emails and answered every question swiftly, which made everything much easier. I really appreciate her support and would recommend her to anyone looking for a home.
Stephen Β· 14 April 2026 Β· Your Move Blackheath
Agent replied Β· 15 April 2026
Thank you so much for your kind words about Ruby, it was a pleasure to help you and we wish you all the best in your new home. The Lettings Team, Rebecca, Poppy and Ruby
β
β
β
β
β
5/5
GoogleGreat experience with your move Bexleyheath to find a property to rent, Nathan was very helpful, informative & professional from start to finish, thank you so much, would definitely recommend using this estate agents βββββ
Claire Β· 12 April 2026 Β· Your Move Bexleyheath
β
β
β
β
β
5/5
GoogleI honestly canβt thank the team at Your Move enough.
As a first time buyer on my own, I had no idea where to start. I spoke to multiple estate agents, but none compared to Katy and Emily. From the very first phone call to arrange viewings through to finding my perfect home, they were incredible every step of the way.
They guided me through the entire process; explaining how everything worked, supporting with negotiations, arranging financial advice through their in house experts, helping with insurances, appointing solicitors, and everything in between.
No matter what challenges came up, Katy and Emily were always just a phone call or email away. Nothing was ever too much trouble, whether I needed advice, reassurance, or even just someone to vent to, they were always there.
I can honestly say that without them, this purchase would never have been possible.
If youβre looking to buy or sell, I couldnβt recommend Your Move highly enough! They truly stand out from any other agent Iβve dealt with.
Thank you so much, Katy and Emily :)
Jack Β· 11 April 2026 Β· Your Move Tunbridge Wells (18 High Street)
Agent replied Β· 18 October 2026
Thank you so much for your lovely review Jack! It was an absolute pleasure helping you and we wish you all the best in the future! Katy Jewell
β
β
β
β
β
5/5
GoogleMason was very patient with me and our solicitors who were absolutely hopeless. He did everything in his power to hurry them along when they were dragging their heels and taking far to long to get things done.He kept me informed of developments when they did happen and chased up people when necessary I lost it several times because of the incompetence of my solicitor but mason was always calm and professional. He worked with Dan the manager of the agents at bexleyheath who also worked hard to push things along and whose long experience in the business proved invaluable. Thanks to both of you. We got there in the end.
Vince Β· 11 April 2026 Β· Your Move Bexleyheath
β
β
β
β
β
5/5
GoogleMason has been soo helpful. I would recommend using your move in Bexleyheath
Wendy Β· 11 April 2026 Β· Your Move Bexleyheath
β
β
β
β
β
5/5
GoogleWe bought a property through Your Move and couldn't be happier. Edgar and Mo were very accommodating, responsive, respectful and patient. Great communication throughout the process from them, and with the seller. This made the whole process very easy and stress-free. Thank you!
Desislava Β· 10 April 2026 Β· Your Move Blackheath
Agent replied Β· 15 April 2026
Thank you for your review, we wish you all the best in your new home!
β
β
β
β
β
5/5
GoogleI dealt with Anya from start to finish. Anya helped me to find a suitable tenant.
Anya was thorough, informative and excellent through out the whole process, as she understood the kind of Tenant I was looking for.
Anya is truly an asset to the organisation who went above and beyond the call of duty.
If you have a choice ask for your matter to be dealt by Anya.
I will definitely use Your Move, especially if Anya is still working there.
Once again thanks Anya for all, your hard work and help.
Samir Patel
Samir Β· 10 April 2026 Β· Your Move Bexleyheath
β
β
β
β
β
5/5
GoogleGreat services provided by Reeds Rain.
FRANK Β· 9 April 2026 Β· Reeds Rains Catford
β
β
β
β
β
1/5
GoogleOne of the worst experience in letting properties.They are good on selling/buying properties,tricky and ignoring emails without response,lack of flexibility and not willing to communicate personnel at Abbey Wood branch!The handling of client funds in my situation has been particularly concerning.
Ion Β· 9 April 2026 Β· Your Move Abbey Wood
Agent replied Β· 22 August 2026
Thank you for taking the time to offer your feedback, Ion. Hopefully everything is now resolved with respect to the Lettings property and we're able to move forwards. If you need anything in future please feel free to ask for me directly.
Best,
Rick
β
β
β
β
β
5/5
GoogleAlex and Eren were just amazing in step of our first time tenancy arrangement. They helped in every step of our move in and cooperated all along. Thanks to yourmove, Eren ans Alex. We would absolutely recommend them.
Hasan Β· 7 April 2026 Β· Your Move Wallington
Agent replied Β· 22 August 2026
Thank you for your kind words, we are so glad you are happy!
β
β
β
β
β
5/5
GoogleVery helpful and efficient, thank you.
Rev Β· 7 April 2026 Β· Reeds Rains, Rye
Agent replied Β· 14 April 2026
Thank you for your kind words. We're really glad to hear you found our service helpful and efficient. We appreciate your feedback and look forward to assisting you again in the future.
β
β
β
β
β
5/5
GoogleI had a very positive experience with this estate agency. Dea and Neldie were professional, helpful, and calm throughout the whole process, which made a real difference. They kept everything moving smoothly, communicated clearly, and were always supportive whenever I had questions. Iβm very grateful for their help and would definitely recommend them.
Dunsi Β· 7 April 2026 Β· Reeds Rains Plaistow
Agent replied Β· 14 April 2026
Thank you for these lovely words Dunsi...It's been an absolute pleasure assisting you in this journey and we wish you all the very best!
β
β
β
β
β
5/5
GoogleAbsolutely amazing support and quick delivery on moving me in. A special thanks and shout out to Phoebe. She was lovely and very helpful.
David Β· 6 April 2026 Β· Your Move Gravesend
Agent replied Β· 13 April 2026
Thank you so much for your kind words and 5-star review! Weβre thrilled to hear that you had such a positive experience with both the support and the speed of your move-in.
A special thank you for mentioning Phoebe, weβll be sure to pass along your lovely feedback to her. Sheβll be delighted to know she made such a great impression!
β
β
β
β
β
5/5
GoogleThe team is very engaging and adapting fast to searcherβs priorities, coming up with alternatives, closing the gap between expectations and reality. Particularly impressed by the knowledgeable and intuitive Krupa Katarzyna. Impeccable customer service and coordination, bridging communication between buyer and seller, good follow up. Highly recommend Kasia and Alan.
Doina Β· 6 April 2026 Β· Your Move Whitton
Agent replied Β· 13 April 2026
Hi Doina, Thank you for sharing your experience. Moving home can be stressful, so weβre really glad we could help make the process smoother for you. Your feedback means a lot to the team, and we wish you all the best in your new home. Regards Alan
β
β
β
β
β
5/5
GoogleRating only, no written review.
Jasmin Β· 6 April 2026 Β· Your Move Abbey Wood
Agent replied Β· 22 August 2026
Thank you for your five start review, Jasmin!
Best, Rick
β
β
β
β
β
5/5
GoogleAnya was amazing from start to completion of getting me into my rental property. She was really efficient and followed up when she said she would. Great job Anya!
Deborah Β· 6 April 2026 Β· Your Move Bexleyheath
β
β
β
β
β
5/5
GoogleAfter a very worrying few weeks of trying to find a new rental home as our previous landlord had decide to sell (different agency).
We found our new home with the Your Move team in Bexleyheath and we have had a very good experience so far.
Chloe and Sanam were friendly, helpful and efficient.
We viewed the new house, did all the reference checks, got the keys and moved in within a month.
Any queries or concerns have been dealt with quickly and they respond to emails on the same day.
Would highly recommend!
Many thanks
L Β· 6 April 2026 Β· Your Move Bexleyheath
Agent replied Β· 20 June 2024
Thank you Terry and Leila for your positive review, we hope you enjoy your new home.
β
β
β
β
β
5/5
GoogleTina Leeder has been amazing from start to finish. She found us a home that ticked every one of our boxes, and was always there to answer questions, which was a challenge sometimes as we were 3000 miles away. I feel like we didn't just find an estate agent, but that we also made a friend.
Carol Β· 2 April 2026 Β· Your Move Rochester (152 High Street)
β
β
β
β
β
5/5
GoogleThe service was excellent and the whole process was smooth, quick and completely stressfree.
I really want to thank Adam Pearce and Amy for their support. They understand the needs and situation of each client. And I believe, that made the difference from other agency.
Sourav Β· 2 April 2026 Β· Your Move Tunbridge Wells (18 High Street)
Agent replied Β· 16 April 2026
Hello Sourav, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.