Your Move reviews in Canterbury, Tunbridge Wells, Dartford and 27 more

★★★★★ 1/5

Trustpilot

Well what can I say, truly awful

Well, what can I say? Disgraceful. I am currently a tenant in an apartment and I have been waiting for two years to get a multitude of problems fixed, to no avail. This company should push the landlord to perform routine maintenance, but they just don't care. I would strongly recommend you steer clear if you are going to rent. If you need further details please feel free to contact me and I will tell you in far more terms you will understand that this company is awful.

Daz · 13 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 1/5

Trustpilot

RENTERS BEWARE - DO NOT RENT

Been renting with Your Move for a few months now, once our contract is up we will leave and will never rent with them again. Staff are rude and ignore emails. Currently going through their escalated complaints process stated on their website (at stage 2) as had massive issues with the house and was getting no answers from the branch. Landlord also refused to fix issues or acknowledge them. Been waiting for over 4 months and no reply or help from Your Move. Been told that the senior manager responsible (who's name is on the website) is aware of the complaint but has yet to acknowledge it or reply. Absolute disgrace. Please avoid.

Jack · 12 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 1/5

Trustpilot

Avoid Avoid Avoid

Shocking service from Yourmove, Kettering/Northants branch.As a landlord I'd highly recommend anyone to consider any other rental management companies they can find. Terrible communication, high costs and more admin fees than I've ever heard of.Feel sorry for my tenants who have also been on the other end of this incompetence.

Robbie · 12 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

We cannot fault your amazing team of…

We cannot fault your amazing team of girls at the Crawcrook branch. Moving is a stressful enough process to start but that little team have gone above and beyond start to finish , friendly , funny and very efficient and have always made us feel more than welcome with our dealings at Your Move . The girls really are a credit to you're brand Please pass on out warmest of thanks and keep up the great work. 😀 Kindest regards Leigh and David

LEIGH · 12 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Google

Very professional letting agency. Highly recommended! Georgia and Charlotte are very helpful and professional agents.

Lukasz · 12 May 2023 · Your Move Egham

★★★★★ 5/5

Google

Rating only, no written review.

Gibin` · 12 May 2023 · Your Move Hastings

★★★★★ 5/5

Google

Rating only, no written review.

Zoe · 12 May 2023 · Your Move Hastings

★★★★★ 5/5

Google

We used them to value our parents home.

Sonya · 12 May 2023 · Your Move Hastings

★★★★★ 5/5

Google

I have been using "Your Move" Hastings for several years now and their service and customer care is second to none. Always polite and will assist when help or support is required. Excellent.

Archie · 12 May 2023 · Your Move Hastings

★★★★★ 4/5

Google

Rating only, no written review.

Cosmas · 12 May 2023 · Your Move Rochester

★★★★★ 5/5

Google

The lettings team (Gemma and Daniel) were great to deal with. Kept me constantly up to date and very helpful throughout the whole process.

Jason · 12 May 2023 · Your Move Rochester

★★★★★ 5/5

Google

Supportive and informative staffs and I had a lovely experience, especially from Lydia.

Christine · 12 May 2023 · Reeds Rains, Rye

★★★★★ 5/5

Google

Lydia made the rental process smooth for us. We found her to be efficient, knowledgeable and very personable.

Gay · 12 May 2023 · Reeds Rains, Rye

★★★★★ 5/5

Google

We dealt with Lydia at the Rye branch. What a breath of fresh air to deal with an agent who is approachable, polite, informative and caring ! Would highly recommend her and the branch.

The · 12 May 2023 · Reeds Rains, Rye

★★★★★ 5/5

Google

Have used this agent for quite a few years and must say their attention to detail and keeping you informed is second to none. We mainly deal with Lydia and she is easy to talk to, always happy and very professional. Would definitely recommend this estate agent to anyone.

Stigg · 12 May 2023 · Reeds Rains, Rye

★★★★★ 5/5

Google

Lydia at reeds rains in rye has really helped us in getting out of a cold damp and mouldy flat and into a beautiful 2 bedroom house! Always kept us up to date with what what happening and with dates. Was even willing to meet us before we moved in to help measure the new property to make sure our furniture fitted which is very appreciated.

Jade · 12 May 2023 · Reeds Rains, Rye

★★★★★ 5/5

Google

Lydia Barnes at Reeds Rain at Rye has been an absolute star helping me move new tenants into my rental property. She has been in constant contact and found good tenants as well as helping me arrange for local tradesmen decorators, electricians and carpet fitters to sort the property out, with all work completed to an excellent standard. I’ve worked with Lydia for 6 years now and it’s been an absolute pleasure dealing with her every time.

Julie · 12 May 2023 · Reeds Rains, Rye

★★★★★ 5/5

Google

When me and my partner decided to move to Rye we found the perfect 2 bed cottage with Reed Rains. Looking for a rental property is always stressful when you’re moving to different town, but Lydia Barnes was super helpful and made everything so easy. She quickly figured out what we were looking for and got in touch when something that fit the bill came onto the market. The tenancy application process was also super straightforward and Lydia supported us throughout. It felt like she was there to find us something good, whereas other estate agents in the area felt a lot less personable and less on our side.

Jon · 12 May 2023 · Reeds Rains, Rye

★★★★★ 4/5

Google

Great service! even with unforeseen event, team was very flexible to meet customer expectations. I’ll definitely recommend Your Move.

T · 12 May 2023 · Your Move Dartford

★★★★★ 5/5

Trustpilot

Happy about everything

Rating only, no written review.

Angela · 11 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Excellent professional and friendly service

James Brenton and the team at The Plymouth branch. Lovely, friendly and professional staff. We were informed every step of the way and everything was explained in detail for our understanding. Queries were dealt with quickly and their professionalism, made what was for us a sad time, much easier and stress free.

Denise · 11 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Brilliant estate agents!

Brilliant estate agents!. Always happy to help on queries, Sold our house very quick. Would definitely recommend!!

Annie · 11 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Just sold my house with your move

Just sold my house with your move, super, friendly, informative and professional team in Dunfermline. No question was considered silly and it really was good to talk face to face. Very pleased indeed.

Michele · 11 May 2023 · Your Move Canterbury (3 St. Margarets Street)

★★★★★ 5/5

Trustpilot

Professional and helpful team.

Professional and helpful team.Anish and Alan will be there to guide you in every step of the process.

Sach · 11 May 2023 · Your Move Canterbury (3 St. Margarets Street)