Trusted Agent profile Β· Kent, Surrey, East Sussex and more

Verified

Your Move reviews in Canterbury, Tunbridge Wells, Dartford and 27 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

7,990 reviews across 37 offices and 5 platforms

www.your-move.co.uk

Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Whitton, Plaistow, Eltham, Surbiton, Bromley, Bexleyheath, Abbey Wood, Hastings, Rochester (three offices), Catford, Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 7,990 reviews on five platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

6,124

Reviews on Google

All 37 offices

Facebook logo

4.1 / 5

14

Reviews on Facebook

All 37 offices

Yell logo

1.0 / 5

7

Reviews on Yell

All 37 offices

View Agents logo

3.7 / 5

3

Reviews on View Agents

All 37 offices

Trustpilot logo

1,842

Reviews on Trustpilot

All 37 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Your Move's 37 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Very professional to work with and very…

Very professional to work with and very polite with client's.

Douglas Β· 30 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Kept me informed and up to date and…

Kept me informed and up to date and very helpful when I needed information

Ian Β· 30 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Alan and Anish from YourMove Whitton…

Alan and Anish from YourMove Whitton were a pleasure to deal with and always responsive. I never had a problem getting hold of them or getting a straight answer. I recently purchased a house with them and I’m glad I used them.

CΓ©line Β· 30 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Google

I was very glad to have the help of Lucy and Rhianna in letting my flat. I've been out of the market for some time and they were able to guide me through the new regulations very kindly and efficiently - and they got me a tenant within a couple of weeks.

Alistair Β· 30 May 2023 Β· Your Move Surbiton

Agent replied Β· 29 July 2023

Dear Alistair, Thank you very much for sharing your experience and I am so pleased to hear that you felt supported throughout the process of letting your property. It has been a pleasure helping you and we look forward to working with your in the future! Best Wishes, Lucy Harwood

5/5

Google

The team at Yourmove in Surbiton exhibited exceptional professionalism and were consistently available to help and support. Their remarkable responsiveness is notably commendable, with Derek, Keith, Lucy, and the entire team ensuring that my property purchase were aided with helpful support. I am positively impressed with their service delivery and will, undoubtedly, opt for their services in the future, should I choose to buy, sell or rent any additional properties. Good job πŸ‘ πŸ‘πŸΌ

Jack Β· 30 May 2023 Β· Your Move Surbiton

Agent replied Β· 29 July 2023

Dear Jack, Thank you for your glowing review. I am so pleased you had a brilliant experience and I know Keith, Lucy and the rest of the team will be thrilled to read your kind words. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Wishing you every happiness in your new home. Kind regards, Derek

5/5

Trustpilot

Katy helped us buy our first home!

My partner and I just completed the purchase of our first home in Tunbridge Wells and we have to thank Your Move for it.From the moment we viewed the property to the day we purchased it, Katy has been very professional, helpful and always responsive. We cannot thank her enough.As we did not have a solicitor, she helped with recommending one (Premier Property Lawyers), which we were very happy with.We had a mortgage advisor already, as we had tried to purchase a property last year, but we were not very happy with their service, so when Katy asked if we wanted a free consultation with Embrace (EFS), we took her offer, and we are very glad we did. David from Embrace is a star! We even met with him in person and he was extremely helpful.We also interacted briefly with Megan and Tracey from Your Move, and they were both nice and polite.We would definitely recommend Your Move to anyone who is interested in buying/selling a property in Tunbridge Wells!

Sandro Β· 28 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Google

Rating only, no written review.

Hugh Β· 28 May 2023 Β· Reeds Rains Catford

Agent replied Β· 23 January 2024

Thanks Hugh and good luck in your new home.

5/5

Google

If you want an honest no-nonsense estate agent who you can trust completely then choose Reeds Rains Plaistow. Staffs from the barking road was so supportive from start to finish and always went the extra mile when required , especially when advise needed they always there for you where your feel comfortable to get information. Charges is a fair rate for excellent service. Delivers what it promises and blessed with rains 🌧️

Yuusuf Β· 28 May 2023 Β· Reeds Rains Plaistow

Agent replied Β· 23 January 2024

Thank you for your kind words Yusuf...It really does mean the world to us! All the best

5/5

Google

Thank you so much to Ella and the team for all the help you have given us. Always very friendly and helpful and quick to respond to any messages. Cannot recommend Your Move enough, thank you again.

Clare Β· 28 May 2023 Β· Your Move Gravesend

Agent replied Β· 23 January 2024

You are welcome thank you for choosing us.

5/5

Google

Your Move Estate Agents were very supportive and patient during my house purchase. Especially with my endless phone calls to them. A lovey team. Special thanks to Courtney and Darren.

Massa Β· 28 May 2023 Β· Your Move Gravesend

Agent replied Β· 23 January 2024

Thank you so much all the very best to you

1/5

Trustpilot

Lack of communication.

Last year I spotted a property being sold by Yourmove and agreed to pay the asking price subject to my property being sold. Although comparatively expensive I agreed to Yourmove marketing my property. I was assured by them that as they were handling the sales of both properties things would run smoothly. I thought that they over valued my property by quite a large margin and after several viewings I had only one offer which was well below their valuation figure, however, in the meantime I discovered that they had sold the other property without contacting me. Several months later I checked and found that the vendor had accepted a substantially lower figure than I had agreed on. I was very unimpressed with their service and would not use them again.

David Β· 27 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

Agent replied Β· 19 June 2024

Hi David.Sorry to read your review. I've sent you an email for more information so I can raise this with the relevant branch. It will come from Trustpilot. Thanks

1/5

Trustpilot

I am a landlord. Maintenance team is corrupt!

I am a landlord. I have a fully managed contract with Your Move. The maintentance team are very happy to raise issue for anything they find to send their own contractor. However, when they hear I have my own cover such as British Gas and tell them to let the tenants to arrange a visit, they freak out and say that I should contact BG myself. How on earth I know when the tenants are preset. All other agencies such as Acorn are instructing the tenants as per my advice, but these people in Your Move are totally corrupt. Either their own contractor to charge something or go and f*** yourself attitude. Moreover, very unorganised and messy mainteneance,

Manny Β· 27 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

Agent replied Β· 19 June 2024

Hi Manny. Really sorry to read this has been your experience. I have passed on your feedback to the maintenance team. Kind regards

5/5

Trustpilot

My wife and I dealt with Glenn in the…

My wife and I dealt with Glenn in the Dalkeith branch Midlothian and he was absolutely first class.Always in contact with my wife and I and very professional.

William Β· 26 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

5 ⭐️ experience

5 ⭐️ experience ! Emily and Mandy in the Lettings team have been wonderful. Great communication and very professional. Highly recommend

Erin Β· 26 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Kirkcaldy branch

Excellent professional service from the start. Quick to respond to questions and eager to work with and for you in order to obtain the best outcome.= Quickly under offer and customer very satisfied.

Jill Β· 26 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Great experience here

Great experience here. Christine was lovely, friendly and helpful every time I spoke to her. She managed to find me the home I'm buying as I would have overlooked it so its all thanks to her.

Lauren Β· 25 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Efficient service

Efficient service. All responses to my questions replied to quickly, kept me constantly in the loop as to what was happening. Best estate agent services I have used and I have used many in the past few years.

Sharon Β· 25 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

4/5

Google

Mik and his team were friendly, professional, approachable, and very efficient in the whole process. We could not fault their dedication and commitment to helping us sell our home. We would highly recommend them.

Loic Β· 25 May 2023 Β· Your Move, Swanley

1/5

Trustpilot

If I could give zero I would

If I could give zero I would - misleading rude and downright unhelpful - never accept responsibility for their faults and then lie about things they told you - go elsewhere

Jonathan Β· 24 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

Agent replied Β· 19 June 2024

Hi Jonathan, I've sent you a request for more information so I can look into this further. The request will come from Trustpilot. Kind regards

5/5

Trustpilot

All the staff at Your Move are friendly…

All the staff at Your Move are friendly very efficient & always put their clients priorities at the front of any transaction. I would recommend this company to anyone looking to move house.

Pauline Β· 24 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Your move Durham Nikki and the team have been really

Nikki and the team have been really great would highly recommend Durham branch helped me with the sale with them and then been in contact and also helped me when my second house sale fell through

Jason Β· 24 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Excellent service

Dudley Branch-Very professional, reasonable pricingmarketing excellent, Sales price was higher compared to many other estate agents, however they got 17 viewings in 12 days with multiply offers. The team are supportive all the way and are honest, realistic and have integrity

Ivan Β· 24 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Very helpful staff from start to…

Very helpful staff from start to finish, made selling my house super easy. Would highly recommend Abi, Alex, Claire and Bridie :)

Mel Β· 23 May 2023 Β· Your Move Canterbury (3 St. Margarets Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move

Which Your Move office has the most reviews?

Canterbury (3 St. Margarets Street) has the most, with 2,135 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.

Where are the Your Move offices?

The 37 Your Move offices, by town:

What do tenants say about Your Move?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."

Has Your Move won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.

The Trusted Agent

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