Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
6,042 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.
4,824
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookWe recently purchased a property through N & F and found the staff to be very friendly and helpful, returning all our calls within the time scale as promised. Would certainly use them again should we ever decide on another move.
Hi Mr Richards, thank you for your feedback! We hope you've settled into Newark life, and we wish you all the best in your new home! Kind Regards the NF team :)
5/5
FacebookFinally sale complete, seemed like an age. The team at Newton we’re always on hand with any updates and with weekly progression reports. They took care of the sale of our home very professionally and were always greeted with a friendly but professional manner. If I were ever to move again, would definitely use. Kind regards Fielding’s
Thanking you kindly for your lovely words, I was our pleasure to look after you and we wish you every happiness in your new home
5/5
YellTop agent
Brilliant service a top agent who gives all methods of selling. Auction and private treaty thank you Jordan Mariner and team
5/5
GoogleTony came to value my property and I was very impressed with his professionalism. The valuation seemed just right and he spent lots of time explaining things to me. My property was then put on Facebook within a few hours and the full details were then on the websites the following day. Very fast service! We dealt with Karen, the sales manager who again was very professional. Every time we wanted to know something they would come back with an answer. Georgia was also very helpful. Within the first week I had six viewings. Amazing! Within a few minutes of one viewing, the potential purchaser had obviously contacted the agent to say she wanted to buy the property as I got an email making an offer. The agent was really on the ball. All the staff were great and I would recommend anyone to use Newton Fallowell. Great service from start to finish. No hassle at all, just excellent service. Celia & Rob
1/5
TrustpilotBingham - Nottinghamshire Branch
We rented through Newton Fallowell in Bingham for just over 3 years. During this time we had inspections every 3 months to confirm the property was being kept in good condition.Upon ending the tenancy and moving Newton Fallowell and the landlord decided that the carpet needed replacing and the walls redecorating. This ended up being to the value of £960, £10 more than the deposit! Bearing in mind that both the carpet and paint were not fresh when we took on the tenancy.After lengthy conversations with Newton Fallowell and taking advice from other letting agents we came to the conclusion that this was totally unjustified as the condition was not as bad as was being made out and we had already spent over £100 having the carpets professionally cleaned.Today we had the decision from the deposit protection scheme that also concluded they were trying to take way too much off us and that there was only fair wear and tear to be accounted for. The outcome now is that a contributuon of £190 towards patching up already used paint and carpet is fair as apposed to the £960 we were going to lose.Be very careful renting through Newton Fallowell as they take the side of the landlord and have been VERY one sided with this decision and way too sure of themselves. Letting agents are not experts in the state of property and the landlords do need to expect wear or a property over years of normal everyday use as being a landlord myself know from experience.A very sad end to a tenancy and a waste of time and effort for £190 when the property was obviously fine and re let / removed from the web within weeks of us moving out and the same carpets still being down in the condition we left them in. Sadly seems to be another case of see what we can get out of someone even after having 3 years and 2 months rent totalling £32,300.I won't be recommending anyone who wants to rent to Newton Fallowell with there total lack of support for the tenant and even after a lot of discussions not admitting that they were wrong to try and charge the whole deposit.
5/5
FacebookWe recently bought our house through Newton Followell, I do feel that as we were the house buyers and not sellers we had to do all the chasing phone calls for updates ect. All staff that dealt with us very always cheerful and helpful just feel we would have had more help if we were the ones selling.
5/5
GoogleNewton Fallowell really exceeded our expectations when selling our property. We had experienced several traumatic episodes using other agents with other property sales over recent years and our expectations were low. However Zak and Tom at Newton Fallowell treated us as truly valued customers, worked efficiently and honestly and lived up to everything they claimed on behalf of the company. Our house valued fairly and was sold for the full asking price within 4 days of going on the market. After the offer was received Tom and the rest of the team at NF have continued to liaise effectively with us and we have no hesitation in strongly recommending them as property agents in Leicester Forest East.
5/5
FacebookA very friendly and helpful service to ourselves as purchasers. No question was too small and they were excellent at staying in touch during the buying process. A special shout out to James who was extremely helpful. Many thanks!
Thanks for the lovely review! We all wish you the best in your new adventure! Kind Regards, NF Team! :)
5/5
FacebookGreat help with buying our home would definitely recommend
5/5
Facebook5 Stars My second time purchasing with Newton Fallowell and I wouldn’t want to use anyone else. Our property was sold within 6 days mainly due to Olivers knowledge, an honest professional that always answers his phone no matter what time of the day. Communication is crucial and Sarah was fundamental in this process for us, updating on a daily basis and chasing lawyers when needed. A massive thank you to Richard and the team for a making it a quick and efficient process.
Thanks for the ace review Luke! We hope you're both settling into your new house nicely! All the best for the future. Kind Regards, The NF Team. :)
5/5
FacebookWe sold our property in a week, had excellent service from Oliver, James and team , kept us informed and up to date at all times. Tried for nearly a year with a different Estate Agents with no luck, wish we had gone to Newton Fallowell first. Would highly recommend them.
Thanks for the lovely review! We loved selling your property and wish you all the best in your new adventure! Kind Regards NF Team. :)
5/5
FacebookExcellent customer service, always answered any questions we had, Charlotte was very professional throughout, highly recommend Newton fallowell.
Hi Darren, Thanks for the lovely review, selling your home was a pleasure and pleased to have reached the right ending for you all. All the best!
5/5
FacebookGreat communication with regular updates. Pleasure to do business with
5/5
The Trusted AgentExcellent service - Professional and Personal!
I cannot recommend Newton Fallowell enough, the service we received from the first phone call was impeccable. We dealt with Zoe throughout our search for a house and she was truly incredible. She was willing to go above and beyond to ensure we had everything we needed, as well as representing our specific interests during the negotiation period. She made the entire process as stress free and simple as possible, which was greatly appreciated.
5/5
GoogleExcellent service, friendly staff. We just bought a new house with the Newton Fallowell few months ago. We had a very difficult situation but they had a great idea and they managed everything in record time and completely right. Thank you so much Laszlo and family
Thank you so much for your kind words. It was a pleasure to be able to find you a house and get you moved in in such a short amount of time - we always love a challenge! I hope you and your family are settled in well. All the best, Zoe and the team at Newton Fallowell
5/5
GoogleWe found Leah to be helpful and supportive throughout our recent purchase. We are so happy with our new home and would not hesitate to recommend.
5/5
FacebookAll the team at Newton Fallowell Bourne, but Nikki in particular, were proactive in their marketing of our property and kept us up to date at all times with the sale of it. I’d highly recommend them and wouldn’t hesitate to use them again. Thank you!
5/5
FacebookHave and will recommend them as the best agent to use for a quick sale in Stamford. They give a lot of attention to detail, such as the description and photographs. I was involved in buying and selling through Newton’s and understand why they are very successful.
1/5
GoogleOur experience with Newton Fallowell Stamford branch has been terrible. Appalling communication; firstly, my partner and I booked to view 2 properties with Zoe, but we never received any confirmation emails, were not sent the addresses of each property and were not even told which house to meet them at first! As it turns out, they had my partners email address wrong, so he phoned them to correct it (more than once!) and yet still it was not corrected! When we met Zoe at the property, she was very unenthusiastic, barely spoke to us, and answered most questions with a 'yeah' or 'I dunno'. No contact after this first viewing to see how we got on (although, they still probably had not used our correct email address despite us telling them). A few weeks later, we saw another 2 properties we would like to see, both with Newton Fallowell again (unfortunately). After calling and booking the viewing for one after the other for 12.30pm today, I again received no confirmation and no details of which property to go to first. I called them the day before to enquire about this, and also I had seen that one of the properties had come off the market, which we had also not been told. I was informed by Zoe that they had emailed the details to my partner, AGAIN to the wrong email address, and she said she would meet us at the one remaining property at 1pm. I stressed that we could only do a viewing at 12.30pm (as we had previously arranged), as we had another property to see afterwards. After what seemed like a lot of effort, it was agreed that the viewing would be at 12.30pm. My partner and I sat outside the property until approx. 12.40pm-12.45pm, and NOBODY TURNED UP. No phone call to say they were running late, no apology, no nothing. Eventually we had to leave so that we were not late for our next viewing. I feel that our entire experience with Newton Fallowell Stamford has been completely unacceptable, and we were made to feel completely unimportant as buyers by such unprofessional behaviour. We will not be using Newton Fallowell again in the future, and shall be advising others to do the same. Extremely disappointing.
Dear Claire & James, I regret to hear that on this occasion you've had a negative experience with us. Our aim is to ensure all our clients experience's on their property journey is delivered to the highest standard, and enjoyable for all. Your feedback is very important to us and will help us to improve our service to others. I would appreciate the chance to turn your experience around and like to discuss the issues you've had with us personally. I can be available at anytime to suit you both. With kind regards Jason Treadwell, Managing Director
5/5
allAgentsExcellent
Claire and Charlea have provided us with an excellent service. Our property was rented at the first viewing and they have taken care of every detail, even down to fitting blinds and a safety key box, making the process 100% stress free. They are both extremely professional, courteous, knowledgeable and thorough. I would recommend the team to anyone looking for a reliable letting agent.
5/5
The Trusted AgentVery good
Great people. Good service. Value for money. They can be pushy, patient and also understanding as required. Have recommended them to friends and neighbours. WR .
5/5
FacebookExcellent service from all staff involved in our Sale and purchase. Zoe and Adam worked tirelessly throughout the whole process. Can’t thank them enough. I would definitely recommend them in a heartbeat
Thank you John for your review, it's always lovely to hear great feedback. I hope you've settled in well to your new home and thank you very much for recommending us. Best wishes from Zoe, Adam and all the team at Newton Fallowell.
5/5
FacebookWe would definitely recommend, our first time buying experience has ran so smoothly with all the team being so very helpful. Not a moment they didn’t help us out with. Making a stressful time as easy as it can be! We’re both very thankful of all the help you guys have given us- thank you x
Wow Jess. That is so very kind of you. We hope you will all be very happy in your new home.
1/5
GoogleRating only, no written review.
We are disappointed to hear that you did not have a more positive experience with us at Newton Fallowell Burton on Trent. We would like to hear about this so that we can improve our service moving forward. Can contact us via email burton@newtonfallowell.co.uk or call us on the office number 01283 564657.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
ESTAS awards by year, 2020 to 20232023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.
