5/5
Rating only, no written review.

Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
6,042 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.
4,824
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
"Recommended by a friend who..."
Recommended by a friend who works for a large house builder and she said that's who they always use. Jordan came to value my house and I can happily say it sold the week before Christmas. Expected typical behaviour from sales people but, Newton Flallowell have been great. Not the cheapest but, definitely worth every penny!
5/5
Rating only, no written review.
5/5
Sold my house the week before Christmas
Recommended by a friend who works for a large house builder to speak to Newton Fallowell as they sell properties through them. I had four valuations done in total before committing to a estate agent. We pondered using another company but, when they quoted nearly five thousand pounds we went elsewhere and great news...they sold our property the week before Christmas! Glad we used them.
5/5
Raising the standard
We raise the standard of estate agency
5/5
"Very impressed from meeting..."
Very impressed from meeting Jordan to subsequent dealings with Karen, very professional and helpful company cannot recommend highly enough, kept me well aware of every development with the sale of my property, will definetly use them again.
5/5
"From the start Neil Sime was..."
From the start Neil Sime was very proactive and as a result the house was sold in six hours for the full asking price. Neil was very professional and efficient in acting on our behalf.
5/5
From the start Neil Sime was
From the start Neil Sime was very proactive and as a result the house was sold in six hours for the full asking price. Neil was very professional and efficient in acting on our behalf.
5/5
Fantastic
Having sold my house with Jordan and his team at Newton Fallowell Mansfield, i can honestly say they were great from start to finish! Very helpful, approachable and nothing was too much trouble. Definitely recommend giving these guys a try
1/5
"Most problematic estate agent ..."
Most problematic estate agent experience ever. We first rented from Newton Fallowell when we were new to Swadlincote in January 2012. We lived in that property until November 2012, and the only problem with the property in that time was some leaky pipes causing a leak through the ceiling, which took them 6 weeks to fix. We then went travelling for 3 months, and needed to arrange to let somewhere new when we got back (it was cheaper to move out and put everything in storage than pay rent, council tax etc) and Newton Fallowell were the only agents that were happy for us to let without viewing the property first, as they knew us and knew we are reliable. The house we have lived in for the last 15 months, has caused us to have a diabolical nightmare with Newton Fallowell. First problem: Leaky pipe under downstairs toilet. Time taken to even consider doing anything after we reported it: 1 month, and several phone calls, and then it was only because we were due our 3 month inspection, and I pointed out that the noise of running water is constant, the floor in the hallway had raised up underneath the side door (our main entrance) so we couldn't open or close it very easily, and walls in the house above the area of the leak started to crack. Second problem: Gas safety inspection. Newton Fallowell suddenly realised in March that there was no gas safety cert for the property, and despite it being a managed property (meaning they should have sent a member of staff to let the gas man in) insisted that they needed myself or my husband to be here to let him in. Gas man didn't come. Day 2: He will come today. No gas man. I refused to stay in a 3rd day, and they gave the key to the gas man. It would seem they then DIDN'T get a gas safety certificate from him, and we were then without one for several months. Third problem: Hedges. The house has massive hedges- being a corner plot, these go around every side of the gardens, the only part that isn't surrounded by a hedge is where we are attached to next door. We were told that Newton Fallowell would arrange someone to cut them, as part of the tenancy. In the spring when the hedges got so big that the neighbours were complaining they couldn't walk down the pavement (even worse for those with prams and mobility scooters), I had already been asking for a month when someone was going to come. They denied all knowledge. I spent hours cutting the hedges by hand to try to keep the neighbours happy, but wouldn't spend money on electric tools out of principle. It was august before they sent someone to cut the hedges. (Now we're moving out, they have sent someone around at less than 24hrs notice demanding access through the property to make the hedges look nice ready for when we're gone- typical). Fourth Problem: Boiler keeps breaking down. Our boiler was probably the original one that came with the house. I complained about it not working properly in August, and in November they finally did a gas safety check and decided it wasn't safe, and after many call outs because it kept blowing out & wouldn't re-light, they finally replaced it in January. 5 MONTHS to get a problem resolved! At the gas safety check they also discovered that the reason our gas bill had been so high was because the gas heater at the bottom of the stairs had a gas leak. Fifth problem: I came home one friday night to find a pipe in the shower had broken/ corroded (shower was from the 70s) and water was pouring down through the kitchen ceiling, light fittings, and over the fuse box. To be fair, for once, Tim came around within an hour with a big torch to look at the problem, and said straight away that there was no way we could live in those conditions. I was off to visit my parents for the weekend anyway, and then got put up in a hotel. I expressed concern that the kitchen ceiling was artex and may contain asbestos, and they told us we had to move back in the following weekend anyway, and we wouldn't be able to claim for any more nights in the hotel (not that we could afford it as we had to pay upfront and claim it back). 3 weeks later we discover that yes, they had made us move back into a house with DAMAGED ASBESTOS present. A month of a house full of dehumidifiers later, still no work has been done to repair the damage, there's gaffa tape across the kitchen ceiling and that's it. During this time there were lots of visits to the property by various workmen without 24 hours notice, even to the point where the dehumidifiers were collected without us knowing anyone was going to be coming in. We were supposed to have a meeting with the loss adjusters to discuss the plans for when work would be done, but Newton Fallowell changed it to a time when we were both working and the landlords came instead, always nice to have a meeting in your house that you're not invited to. 2 days later we get a letter saying we are in breach of contract because our business is registered at the property- clearly we made a mistake in not getting this agreement in writing as we were verbally told when we rented the property that it was not a problem "as long as we weren't planning on selling cars on the driveway". So they gave us 7 days to cease trading or find an alternative premises for our tiny business (turnover of £3000!) that we can't afford premises for. Then we are served with a notice to vacate the property. Well, after all these problems I can tell you, although we love our house and were happy to stick it out through the building work (still nothing has happened- it's now mid may and the leak was 28 Feb) we are so fed up with Newton Fallowell and all their nonsense that we are more than happy to leave and go and live somewhere else. Downside is, I only just found this website, looking for reviews on the useless company we are now dealing with instead- currently ranked 12537 out of 12542! Thankfully it's not a managed property this time and the new landlady seems really nice, so once we are in we can relax- no more rubbish letting agents who don't care about the property!!
1/5
They kept the rent, not
They kept the rent, not passing it to the landlord and therefore got me into trouble with the owner, by telling him that I wouldn't pay
1/5
"Unfortunately, I have had to..."
Unfortunately, I have had to award this company one star. They are unprofessional Letting Agents but professional liars. We recently applied for a property to rent through this Newton and Fallowell. We travelled many miles to view the property having been assured of first refusal. When we arrived the Agent did not bring the necessary forms with him but assured us that "no-body else was viewing and " not to worry". There was no sense of urgency. This was on the Saturday on the Monday we called and sent email stating we wanted to apply for the property and could the necessary forms be sent. They where we sent by post and we sent them back the same day first class informing the Agent that we had done so. This would have been received by the Newton and Falowell on Friday. We heard nothing from Move with Us who would reference us. 6 weeks down the line we have just been told after numerous emails/calls to Newton and Fallowell with no response, that the property has gone and that they still carried out viewings and another applicants application had been processed on the Wednesday. It has taken all this time and us having to call Move with Us ourselves for answers - who where honest, polite and easy to get hold of despite the Newton and Fallowell telling us to the contrary. Newton and Fallowell have caused us severe problems as my husband has to move with work and I have a job offer. They are the worst company I have ever had the misfortune to deal with in many years of buying/selling and renting. Please avoid at all costs.
1/5
If I did not like the house
If I did not like the house so much I definatley would not be with belvoir, since the day I moved in there has been problems and they still have not been sorted!!! This has been 5 months, all they ask for is an email or a letter time after time, and they are extrememly rude!! They need to learn customer services let alone how to run a business!! I mean there ok taking money from us and then asking for more money to extend the contract! I think this is disgusting!! They ought to do undercover boss!! Now that would be funny! ha
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The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.

Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.