Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service from Newton Fallowell. We had another well known estate agent engaged for 3 months with no progress at all. It’s amazing the difference it makes when the agent markets your property properly and with a desire to sell. We received 2 reasonable offers within a week of them being instructed. We were informed at all points of developments, via calls and WhatsApp messages on a daily basis. Team are great to deal with (Jordan and Laura) and we couldn’t be more pleased with the service. If anyone is looking to sell a property in the Mansfield area would definitely recommend using this team.
Gary · 6 June 2025
Agent replied · 22 June 2025
Thanks so much for your fantastic review Gary! We’re really pleased to hear the difference our team made for you :-), that’s exactly what we aim for. Jordan and Laura will be thrilled to hear your kind words.
It was a pleasure working with you, and we’re glad you felt fully supported throughout. If you ever need anything else or have any questions down the line, don’t hesitate to get in touch.
Thanks again for recommending us!
Best regards,
Abbie
★★★★★ 5/5
GoogleThe positive friendly approach from the team has been nothing but exceptional, from day one of approaching Jordan about selling our home (Jordan came highly recommended for the job by a friend) I’ve had nothing but positivity, kindness and 100% effort. Our house was sold within one week of going on the market and I couldn’t be happier. Jordan is professional and confident with her work and it shines, I’ve also got to mention her photo skills…. The best! The team in the office are polite and helpful and nothing is too much trouble and I know they are at the end of the phone if I have any queries. I’ve dealt with different estate agents before but would not go anywhere else now, cannot recommend newton fallowell enough.
Laura · 3 April 2025
Agent replied · 22 June 2025
Hi Laura,
Thanks so much for your kind words, it really means a lot. It’s been great working with you, and I’m glad we could get your home sold so quickly.
You’ve been really easy and pleasant to deal with, which makes all the difference. I’m pleased you felt supported throughout the process. And I appreciate the shout-out on the photos, I do enjoy making every property look its best!
If you need anything else or want to chat about the market, just give me a shout. Wishing you all the best moving forward.
Best wishes,
Jordan
Newton Fallowell
★★★★★ 5/5
GoogleI have recently sold a property with Newton Fallowell and found their support and communication excellent. There were several challenges and bumps along the way (not Newtons fault) and they were really good at keeping me updated, pushing solicitors and keeping us as sellers as the priority. I would definitely recommend their company and would happily use them again
Neil · 25 October 2025
Agent replied · 19 November 2025
Thank you Neil, and the second time you have entrusted us to sell a property. Really appreciate your support.
All the best, Jordan & Laura
★★★★★ 5/5
GoogleI would highly recommend Jordan, Laura, Abbie and the team!
They came recommended to us by a neighbour and I don't regret using them.
The service and communication was amazing throughout, our property received multiple offers within a week of our house going on the market.
A very knowledgeable and helpful team which definitely took the stress out of moving! Thank you 😊
Rebecca · 13 September 2025
Agent replied · 19 November 2025
Thank you, Rebecca. You are stuck with us now forever. ❤️
Appreciate your support as always, Jordan.
★★★★★ 5/5
GoogleAbsolutely fantastic estate agent!!
As a first time buyer I was extremely nervous about the process, but the team have been with me every step of the way. I dealt with Abby and Laura, who have both been amazing help! They have chased solicitors and helped to speed up the process, going above and beyond to help me complete before changes to stamp duty.
Definitely recommend!
Rebecca · 29 March 2025
Agent replied · 6 July 2025
Hi Rebecca,
Thank you so much for your kind words! I’m really pleased we could support you throughout your first-time buyer journey, it can definitely feel a bit overwhelming, so I’m glad Abby, Laura, and the team were able to make things easier.
We always try to go the extra mile, especially when timing is important, so it’s great to hear that made a difference.
If you ever need anything else or have questions down the line, don’t hesitate to get in touch.
Wishing you all the best in your new home!
Warm regards,
Jordan
Newton Fallowell.
★★★★★ 5/5
GoogleHaving rented a property in Mansfield for the past 2 years with this company i can truly say its been a positive experience and i would would gladly use their services again in the future. I have had no issues with communications and the team have always responded quickly, whilst being friendly and remaining professional. I had little to no issues at the property i was renting however if anything did arise they were quick to respond to resolve any issues. I would recommend this branch to anyone renting in the Mansfield area.
Emily · 4 July 2024
Agent replied · 31 December 2024
Thank you Emily, that is a lovely review.
You were always great to work with but, I know you bought a beautiful property which you will be very happy in.
Wishing you both the very best,
Jordan.
★★★★★ 5/5
GoogleIn the middle of selling my house with Newton Fallowell who I chose because of their efficiency and work ethic when I bought the house from them 5 years ago. Jordan and the team can’t do enough for you, sold within 2 weeks and a personal touch to add. Jordan has a wealth of knowledge and advice and her team work effectively, scheduling viewings, arranging solicitors and answering my many MANY questions. I would highly recommend.
Alysha · 2 September 2024
Agent replied · 31 December 2024
Thank you Alysha, we all really appreciate having you with us, such a pleasure to work with ❤️
★★★★★ 5/5
GoogleAbsolutely fantastic estate Agents!! Will definitely be doing business with them again, big shout out to Abbie, Laura, Emma & Jordan the whole team they have been spectacular in the journey of the purchase of the buy to let property, handled everything professionally, updated me on every move made, top tier service, made the whole process feel at ease.
Many thanks once again!!
Gurvinder
Gurvinder · 20 February 2025
Agent replied · 4 March 2025
Thank you Mr Singh, a pleasure as always :-)
Feel free to pop in a see us all soon.
★★★★★ 5/5
GoogleVery happy with the professionalism of all concerned. Jordan was very efficient and knowledgable and nothing was to much trouble. We were updated on the sale of our house every week if not more by friendly helpful staff. Jordan always followed through with her promises and we were never left wondering what was happening and all went smoothly with the sale of our property. If only everyone had the work ethics of this team. Many thanks to all concerned. Would not hesitate to recommend.
Dennis · 6 March 2024
Agent replied · 31 December 2024
Thank you Dennis, glad you entrusted us to sell a great property.
★★★★★ 5/5
GoogleI have nothing but good comments on this refreshingly professional, friendly and efficient team. Jordans knowledge and enthusiasm followed up by actual results of selling our property are second to none. Her team that conversed with me namely, Abbie, Emma and last but not least Laura were all kind and helpful throughout the process. We were informed of every step and reassured when needed. Cant thank you all enough for making it as simple a process as possible. Anyone reading this do not hesitate to use this excellent service you wont be disappointed.
Martine · 6 March 2024
Agent replied · 31 December 2024
Thank you for supporting me and the team Martine, we all love having you both onboard,
Jordan.
★★★★★ 1/5
GoogleDo not rent from these,
All the 5* reviews are from people who sold their properties for overpriced figures, course they're going to be happy. - If you're a renter this applies to you.
If I could give a lower rating I would.
I was renting a property since Nov 2019, I had complained about one window in the master bedroom since the viewing that there was a high volume of noise coming through and wind, as the panel was broken and wouldn't shut properly, this came under a concern to environmental health, you could smell the traffic and even hear customers order their pizza from dominoes across the road. I was informed this would be fixed on the day of viewing verbally by a man called Jordan.
3 years on, taking my money, hundreds of e-mails later, nothing was done and that room had to be abandoned, so in other words I rented a 1 bedroom for the price of 2. I was led on by false hopes, saying "windows are ready we are sending someone" and nobody ever turned up. It was all a lie.
The shower didn't work for 3 years either, the water pressure was not right and nobody ever looked into it for me, cold showers for 3 years?
Just before Christmas this year going into 2023 a day after paying that months rent I received an unexpected notice to leave within 2 months, no answer to any reason why.
They didn't pay the remaining deposit and added unauthorised charges onto the account claiming for "damages in the house" which certainly is not comparable to the poor windows.
The most hilarious thing is, I drive past the house and the windows were installed 1 month after I left. Why was this not sorted for 3 years?
The landlord turned up to the property demanding rent for the last month (which I let them take £525 out of the £605 deposit anyway) he snatched my mothers phone out her hand and demanded my telephone number and kept calling me from withheld and harassing me and my family while they were trying to help me move my stuff. - I was harassed by constant quarterly visits that were targeted just to me, this was evident as I knew another tenant renting from these people. - landlord refused to put his issues in writing knowing that I could take that to the tribunal.
Landlord Mike Cokrill, Property 50 Leeming lane south.
Do not rent from these people no matter how desperate you are, you will get ripped off and ignored as long as they take your money.
Now sit back and read the snide and unprofessional response I get followed by many others in the past.
Poorly managed organisation.
Sahin · 1 January 2024
Agent replied · 31 December 2024
Thank you for your feedback.
I am sorry you feel you have received unsatisfactory service.
Please contact myself on 01623 424616
Thank you
★★★★★ 5/5
GoogleOur second time selling through Newton Fallowell Mansfield - the first time was great 3 years ago so we came back.
The valuation proposed was sensible and not unrealistic - unlike those from some estate agents.
A buyer was found quickly and the team all worked diligently to keep the process moving along overcoming the usual issues which often crop up during a property sale.
Whilst they were chasing the buyer, solicitors etc. we were kept informed of all developments on the path to a successful and timely completion.
Throughout the process the team were not only professional but also friendly and approachable. Just what you want when selling a house.
Julian · 1 January 2024
Agent replied · 31 December 2024
Thank you so much for coming back to us again Julian, we really appreciate your business and the homemade chocolate house Diane made us ❤️
★★★★★ 5/5
GoogleWhen I was looking to buy a house a few years ago, I remember having the pleasure of dealing with Newton Fallowell, Mansfield.
Their professionalism was excellent, but what really stood out for me was the positive energy they had for the property I was interested in.
I can recall thinking after my interaction with Jordan 'That's how you sell a house'.
Now I'm lucky enough to represent Newton Fallowell as one of their Energy Assesors, and all their positive traits I experienced as a customer, are still evident to see.
I have no reservations in recommending Newton Fallowell, Mansfield and know anyone using their services will be extremely satisfied.
Daniel · 1 January 2024
Agent replied · 31 December 2024
And you are doing a smashing job too, we love having you with us.
Thank you for the kind words,
Jordan
★★★★★ 5/5
GoogleI can’t thank Jordan enough for all the help and support she has given me, we had abit off an issue with our front door handle & this was sorted within 24hours, very friendly couldn’t be anymore friendly if they tried, very approachable likes too have a laugh and a joke, she also has very good staff working for her, very hard worker. And they will do their very best too help with whatever they can
Kaycee · 1 January 2024
Agent replied · 31 December 2024
Thank you Kaycee, we love having you too 😊 …
★★★★★ 5/5
GoogleMy busy lifestyle involves frequent international and UK travels. Entrusting Jordan and her team with the management of my rental property has been a tremendous relief. Their exceptional service reflects not only their professionalism but also their evident enjoyment in what they do. It's a testament to the idea that if you pursue your passion, why not make a living from it? Newton Fallowell (Mansfield) shares my values, and I wholeheartedly recommend their services.
Moji · 5 February 2024
Agent replied · 31 December 2024
Thank you, wow what a great review.
Blown away with such nice comments, I want to grow your investment for you.
❤️
★★★★★ 5/5
GoogleI emailed this branch for a valuation for my property. Within an hour, Laura rang me regarding my request. Then I received a detailed reply giving me all of the information I needed. Out of the 5 companies that I had contacted for my property valuation, only Newton Fallowell responded. That tells me they are very competent when it comes to dealing with house sales and transactions. Very impressive.
BRIAN · 24 November 2025
Agent replied · 19 November 2025
Thank you so much, Brian. I read this review to Laura in a morning meeting, and it put a big smile on her face as I know how hard she works... even when she is out of work.
We are here anytime you need us.
All the best,
Jordan.
★★★★★ 5/5
GoogleThank you, Abbie, for your exceptional customer service. You made the process effortless, guiding me through the viewing and granting me the opportunity to transform a beautiful house into a home. I am truly the happiest person. Your thoughtful welcome box was a wonderful surprise that brightened my day. I hope you had a beautifully blessed day as well. God Bless you dearly ❤️🙏🏾🎉🎉🎉🎉🎉
Taryn · 1 July 2025
★★★★★ 5/5
GoogleWe put our property on the market with Newton Fallowell in Mansfield but after two weeks we had a change of heart and decided to stay put for a little while longer,a decision based purely on our own personal circumstances.When we do feel the time is right for us to move I know I won't be speaking to anybody else apart from Jordan Mariner and his team.A first class,five star service that I can highly recommend to anybody looking for an estate agent in Mansfield.
R · 1 January 2023
Agent replied · 31 December 2024
Thank you for taking the time to comment, I totally respect and understand why, we will be ready and waiting for when you want to go for it next time.
Take care, and remember you promised to knock on our window from time to time 🙂
All the best,
Jordan and the gang.
★★★★★ 5/5
GoogleThe experience I’ve had with newton fallowell has been brilliant. We came across some problems with the solicitors but newton fallowell went above and beyond to get the issues sorted. Jordan has been extremely helpful and without his help i would have walked away from the sale.(solicitors not communicating) Everyone at newton fallowell is friendly and knowledgeable. I highly recommend this estate agents and will definitely be using them again in the future.
Thank you for all your help, i very much appreciate it.
Amy
Amy · 1 January 2023
Agent replied · 31 December 2024
Thank you for being an awesome client Amy.
I truly wish you the very best and remember to keep in touch,
Jordan.
★★★★★ 5/5
GoogleNewton Fallowell came highly recommended to me by a friend and they didn’t disappoint. I was really impressed by how quickly Jordan arranged to visit/value the property, take photos and upload the listing (he did such a great job that I fell in love with my property again & was on the fence about selling!). It only took Scott one hour of viewings before I had 2 competing offers and even when the buyers pulled out a few weeks later (on a Friday), Scott had already arranged another viewing and sold it by Monday! Scott & Tracy kept in touch the entire time, updating me before my solicitors did and Tracy kept following up with both sides to keep the sale ticking along. Very happy with the service they provided, they made it feel like I was their only client and I wouldn’t look anywhere else next time!
Christa · 1 January 2023
Agent replied · 31 December 2024
Reviews like this Christa really mean the world to us.
We loved working with you...hoping to convince you to do more in property over the next 5 or 10 years.
Take care,
Jordan, Scott & Tracy
★★★★★ 5/5
GoogleLaura Jordan and Abbie are the most nicest people I have come across when looking for a new home .. they offered me and my family a beautiful home and we could not be any more happier than we are right now, from viewing the property to receiving the keys was two weeks, everything was so smooth and fast, I would never deal with any other estate agents now after netting these guys, I would highly recommend them . They are very professional and absolutely so understanding regarding peoples circumstances, thankyou so much for giving my family a beautiful home we will never be able to thank you guys enough for everything you have done for us to get us in this home all our love the Asher family
Karis · 31 May 2025
Agent replied · 22 June 2025
Hi Karis,
Thank you so much for your wonderful review, it really means a lot to us! We’re absolutely thrilled that we could help you and your family find a home you’re so happy with.
Laura, Jordan, Abbie, and the whole team really enjoyed working with you, and we’re glad the process felt smooth and quick. It’s always our aim to make things as easy and understanding as possible, especially when it comes to something as important as finding a home.
Wishing you and your family all the very best settling in, if you ever need anything, you know where to find us!
All our best,
The Newton Fallowell Team
★★★★★ 5/5
GoogleBought my first house using the newton fallowel team at the Mansfield branch,what can I say apart from absolutely amazing!! The whole team guided me through the process,no problem or query too much, everything dealt with professionally.They care about your purchase from the heart.
Many thanks to Jordan, Daniel, Laura, Emma and Abbie.👍👍👍👍👍
Andrew · 3 August 2024
Agent replied · 31 December 2024
Thank you Andrew for your kind words, we hope you are settled in your new home. Remember to keep popping in as we love to see what you have done to the place :-)
The gifts you bought for us all were a really lovely gesture, and well recieved.
Take care,
Jordan
★★★★★ 5/5
GoogleHighly recommended. Laura, Jordan, Abbie and Emma made the whole process easy and smooth and stress free. Kept us updated throughout, responded to every query we had and above all very professional and knowledgable. Wouldn’t use anyone else.
Matthew · 20 February 2025
Agent replied · 4 March 2025
Thank you Matthew, we loved having you both inc Maverick :-)
★★★★★ 5/5
GoogleFrom day one, we put the house on the market, they have kept us updated on everything, we haven't had to anything, that's what you want from a great estate agents and they definitely great, Thanks Girls.
Jamie · 4 February 2025
Agent replied · 1 February 2025
Thank you for taking the time to review our business Jamie.
Glad we could be of service :-)
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