Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst time using Newton Fallowell Estate Agents to buy a property. I was really impressed by the level of professionalism, competence and efficiency provided by the team. Both Abbie Guy and Emma Witham really looked after me throughout the whole process and couldn't do enough to help. They were on it every step of the way, both extremely efficient and very good at their job. I would highly recommend Newton Fallowell based of the level of service I have received.
Adam · 4 July 2024
Agent replied · 31 December 2024
Thank you Adam, I have passed on your comments to Abbie and Emma and they gave me a big smile each.
I am so happy for you, the property you have purchased is a lovely family home indeed. Wishing you the very best,
Jordan.
★★★★★ 5/5
Google“ I would highly recommend this estate agency.
Given sound advice by Jordan, Scott and Tracy in the Mansfield office. I am delighted to say we have completed on our first ever purchase with Newton Fallowell today in Mansfield, and I will be looking to buy lots more from this proactive agency. Five stars”
Ok · 1 January 2023
Agent replied · 31 December 2024
Thank you .............
Carlton Street was a great purchase and we hope to see you again soon.
★★★★★ 5/5
GoogleHonestly the best Estate Agents there is. They was behind us every step of the way, providing outstanding service and advice at the drop of a hat and they really do go above and beyond for you. We have a very long and challenging purchase and sale but at every twist and turn Emma, Jordan, Abi and Laura are there to guide us through. They know the market better than all the other Estate agents in the area and know exactly how to market your property to get the right people interested. The level of service you receive from all the team far surpasses what you expect. Professional and experienced advice constantly provided through each step of your purchase and sale of your properties. They also add the friendly human element to the process. Sometimes it was like coming off the phone to a close family member or long time friend. They really do go above and beyond for their clients. We have already recommended them to friends who are looking to move.
Chelsey · 4 June 2024
Agent replied · 31 December 2024
Thank you Chelsey, that is a lovely review.
Looking forward to seeing you soon
🙂 …
★★★★★ 5/5
GoogleWe would 100% recommend Newton Fallowell Mansfield a brilliant team who offer exceptional service, special mention to Jordan who is a real pleasure to deal with. Thank you for all your hard work
Sara · 6 March 2024
Agent replied · 31 December 2024
Thank you Sara, really appreciate the nice comments about Tracy and Scott. Cannot wait to call you on completion day to wish you both congratulations.
★★★★★ 5/5
GoogleThis is the second time that I've used Newton Fallowell (Mansfield) and once again they've exceeded by expectations.
Jordan, Tracy, Scott and the team provide a great service. Quick, efficient and engaging. They're very knowledgeable and keep you informed every step of the way.
I would highly recommend them!
Gaynor · 1 January 2023
Agent replied · 31 December 2024
Thank you Gaynor, delighted to have you with us once again. 18 viewings and sold subject to contract in no time at all meant it was a great property for us to market.
Speak soon,
Jordan.
★★★★★ 5/5
GoogleFabulous service from first off when we popped in just for advice, to the completion of our house sale. Local friendly 'family' team who communicated well with each other and us. They did it all, chased everything. Only once did I need to call the solicitor myself and that was just a formality. I would definitely recommend this team.
Jo · 20 February 2025
Agent replied · 4 March 2025
Thank you Jo, we loved having you both with us.
Coffee is always on here if you want a catch up soon?
★★★★★ 1/5
AllAgents"Do not rent from these,All..."
Do not rent from these,
All the 5* reviews are from people who sold their properties for overpriced figures, course they're going to be happy. - If you're a renter this applies to you.
If I could give a lower rating I would.
I was renting a property since Nov 2019, I had complained about one window in the master bedroom since the viewing that there was a high volume of noise coming through and wind, as the panel was broken and wouldn't shut properly, this came under a concern to environmental health, you could smell the traffic and even hear customers order their pizza from dominoes across the road. I was informed this would be fixed on the day of viewing verbally by Jordan.
3 years on, taking my money, hundreds of e-mails later, nothing was done and that room had to be abandoned, so in other words I rented a 1 bedroom for the price of 2. I was led on by false hopes, saying "windows are ready we are sending someone" and nobody ever turned up. It was all a lie.
The shower didn't work for 3 years either, the water pressure was not right and nobody ever looked into it for me, cold showers for 3 years?
Just before Christmas this year going into 2023 a day after paying that months rent I received an unexpected notice to leave within 2 months, no answer to any reason why.
They didn't pay the remaining deposit and added unauthorised charges onto the account claiming for "damages in the house" which certainly is not comparable to the poor windows.
The most hilarious thing is, I drive past the house and the windows were installed 1 month after I left. Why was this not sorted for 3 years?
The landlord turned up to the property demanding rent for the last month (which I let them take £525 out of the £605 deposit anyway) he snatched my mothers phone out her hand and demanded my telephone number and kept calling me from withheld and harassing me and my family while they were trying to help me move my stuff. - I was harassed by constant quarterly visits that were targeted just to me, this was evident as I knew another tenant renting from these people. - landlord refused to put his issues in writing knowing that I could take that to the tribunal.
*
Do not rent from these people no matter how desperate you are, you will get ripped off and ignored as long as they take your money.
Now sit back and read the snide and unprofessional response I get followed by many others in the past.
Poorly managed organisation.
Shane · 24 January 2023
★★★★★ 5/5
GoogleCan’t thank Jordan and team enough for all their help, advice and guidance. This agent is so much more than an estate/letting agent in helping us to also complete several small refurbishments. Highly recommend.
Linda · 1 January 2024
Agent replied · 31 December 2024
Thanks Linda, we get the results between us and have good fun along the way.
★★★★★ 5/5
GoogleLook no further if you are selling a house in the Mansfield area. Jordan knows the business back to front and really drives the sale. Allison was superb at chasing everything through with buyers and solicitors so the sale completed quickly. They did all the viewings for me. My house sold within a week and completed within 6 weeks. Estate agents who actually earn their commission.
Heather · 2 January 2019
Agent replied · 31 December 2024
Heather Carr, thank you for your kind review; we are happy to pass along your comments to the team here at Newton Fallowell Mansfield! We can't wait to see you again, have a great day.
★★★★★ 5/5
GoogleI was a first time buyer and despite the solicitors being extremely difficult, Tracy kept prompting them and kept me up to date throughout. If it wasn't for her persistence, i would have pulled out of the purchase. I highly recommend Newton Fallowell, Mansfield. Thank you.
Guy · 1 January 2023
Agent replied · 31 December 2024
Thank you Guy, Tracy was chuffed to bits when I showed her this review.
Made her day!
Kindest regards,
Jordan
★★★★★ 5/5
GoogleWithout a doubt, this UK-based estate agent stands head and shoulders above the rest, as a property developer I have experience with numerous estate agents across the country.
What truly distinguishes 'Newton Fallowell' is their unwavering dedication to client satisfaction. From the moment you engage with them, their professional and friendly approach creates an atmosphere of trust and assurance. An in-depth knowledge of the market, combined with a keen understanding of individual needs, results in bespoke solutions that far exceeded my expectations.
Jordan and all at 'Newton Fallowell' demonstrate remarkable expertise and an ability to navigate the complexities of buying, selling, and renting properties. Attention to detail is evident in every aspect of their service, making transactions smooth and efficient.
Honesty and straightforwardness also set them apart, in an industry where transparency can sometimes be lacking, fostering a sense of confidence and peace of mind throughout the process.
For anyone seeking a seamless, satisfying, and successful real estate experience in the UK 'Newton Fallowell' is, without a doubt, the ultimate choice.
Mark · 1 January 2024
Agent replied · 31 December 2024
What a lovely, heart-warming review Mark. Not much more I can say apart from thank you a million percent.
That really made me and my teams day. 😊
All the best,
Jordan
★★★★★ 5/5
GoogleAlways great service, Jordan and the office staff have been most helpful with anything I need. I had an issue with drainage over the Christmas holidays when the office was closed I had to call out an emergency plumber and was refunded speedily when the office reopened and I explained to Jordan what happened. The only other repair I needed was carried out quickly and professionally with no fuss. Over all I couldn’t be happier with the service from Jordan and the staff at newton fallowell I would highly recommend them, I will be a long term tenant here!
Melanie · 1 January 2024
Agent replied · 31 December 2024
Thank you Melanie, we love having you with us.
★★★★★ 1/5
GoogleWorst estate agents.
I did leave a google review with a detailed description but obviously Newton Fallowell managed to get it removed somehow.
Which concerns me as to what is the point of a review?
I’ll keep posting until my review is held in place.
Mark · 8 June 2025
Agent replied · 22 June 2025
Thanks for your message. We see your review is visible. As mentioned, we welcome honest feedback and are always happy to address any genuine concerns directly.
If you’d like to discuss anything further, please feel free to get in touch.
Best,
Newton Fallowell
★★★★★ 5/5
GoogleI have recently purchased a property through Newton Fallowell that had a few complications, however the help and support from the team especially Tracey was superb. Constant updates and communication pushing the process along. I would highly recommend using the Newton Fallowell team at Mansfield branch. A big thanks 😊PositiveResponsiveness, Professionalism
Phil · 1 January 2022
Agent replied · 31 December 2024
Thank you Phil, really appreciate the comments and hopefully you are settled in. A great buy if I do say, I know a few people on the estate and they all say how nice it is.
Have a lovely Christmas,
Jordan, Tracy and Scott.
★★★★★ 5/5
GoogleReally good team there, we used Newton Fallowell to buy an investment property. We found Tracy kept us updated all the way and all the team were very professional and friendly.
We will also be using their lettings management package as we have heard good things about that.
Would recommend.PositiveQuality, Value
Elaine · 1 January 2022
Agent replied · 31 December 2024
Thank you Elaine, really appreciated. Cannot wait to do more and more business with you. Warsop was a great buy.
★★★★★ 5/5
GoogleLoved working with Emma to find our home, and received great service from the whole team. Emma was always there to answer any questions and help. Would definitely recommend!
Bethany · 1 January 2024
Agent replied · 31 December 2024
Thank you Beth any great to see such nice comments about Emma and the team.
🙂 …
★★★★★ 5/5
GoogleThe team was very friendly and motivated to carry out the sale of my house. They responded quickly in our communications and in person assistance. Overall the Mansfield branch showed a culture of positivity and support for each other. Thank you, Tin
Spiders · 1 December 2024
★★★★★ 5/5
AllAgents"I would give more than 5..."
We have moved several times over the years but this time the process of selling and buying was made stressful by having to deal with a very difficult seller and their estate agent. Newton Fallowell Mansfield sold our old property within weeks ,their staff are very friendly and totally understanding of customer needs. We have to particularly mention Tracy,who did an outstanding job in dealing not just with our sale but also was there for us and supported us in dealing with a very difficult seller and their agent with regards our onward purchase. There were days where we were so stressed and didn't know where to turn but Tracy was so good at helping us to keep positive. We will be eternally grateful to her. This is thankfully our last move,but would say to anyone thinking of selling,go with these guys,you won't be disappointed!
Sarah · 27 April 2022
★★★★★ 5/5
GoogleTracy W has been fab throughout my purchasing of a property this year. The seller had chosen to list the house with two estate agents and I nearly lost the one I wanted. It was a very stressful time but thanks to Tracy's help I managed to get it :-)
Lucinda · 1 January 2022
Agent replied · 31 December 2024
Thank you Lucinda, it was a pleasure. Tracy will be happy for the kind comments left. :-)
★★★★★ 5/5
AllAgents"Newton Fallowell (Mansfield)..."
I have moved several times in my life but I have to say that the experience of my partner and myself, whilst dealing with the purchase of our new house recently (March 2022), was one of the simplest of exercises imaginable as the result of the efforts of staff at the Mansfield branch of this firm.
From seeing the house in question advertised to the acceptance of our offer took just 2 days, including viewing and negotiating and removing the property concerned from the market.
Thanks must go to primarily to Tracey, who stood on her head to assist us in achieving something which had eluded us for 3 months. Thanks must also go to Jordan (the Manager), who was also involved in the process.
We really are very impressed with the service and assistance provided to us.
Alan · 31 March 2022
★★★★★ 5/5
GoogleWould 100% recommend Newton and Fallowell to anyone thinking of selling or buying a home. The team are amazing, friendly, knowledgeable and super efficient. Thank you ❤️
Danielle · 15 November 2025
Agent replied · 19 November 2025
Thank you, Danielle. I am personally glad to be a part of your family's new journey with a beautiful new home for a lovely family.
Jordan ❤️🏡🏡🏡
★★★★★ 5/5
GoogleWhat can I say about this wonderful team? I can only speak highly of the 100% customer service and support I received from everyone I interacted with, specifically Jordan, Laura, and Abby. I couldn't have asked for better service from start to finish.
It all began when Jordan and Laura came to value my property. We had a great conversation, and Jordan truly went above and beyond by presenting various options for renting or selling. After deciding to rent, the team took care of everything necessary, including arranging for electrical and gas testing, as well as coordinating decorators. Their dedication made the whole process seamless and stress-free. decorators, and advertising the property. Remarkably, they found a tenant within just four days of advertising!
I can't thank you all enough for the support and service you’ve provided over the past few weeks.
Mark · 28 March 2025
★★★★★ 5/5
GoogleNewton Fallowell went above and beyond when selling my house. Always there when needed, me and my whole family would over ever use Jordan and her team
Mario · 1 January 2024
Agent replied · 31 December 2024
Awww thank you so much for your support over the years I think we have sold 6 or 7 properties now over the years surely?
I really appreciate it.
Take care, we will see you all again soon 🙂
Jordan
★★★★★ 5/5
GoogleThis for me is now the 3rd time selling a house through Newton Fallowell- in particular Jordan, and have had enormous success each time in achieving both a fast sale, and for the price desired. Could not recommend highly enough
Georgio · 1 January 2023
Agent replied · 31 December 2024
You know you are stuck with me now don't you? 🙂
You will be so happy in your new home I just know it. Once I went to value the property I just thought it would be perfect for you two ...nobody else!
I just had to facilitate it correctly but, we both did it, amd deal done in only 3 hours.
All the best, speak soon
Jordan.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.