Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have known and worked with Jordan for a number of years. Newton Fallowell has sold a house for me quickly and £10k above the listing price, also whenever I have needed anything with regards to rentals, they have figured out my criteria and quickly met my needs. Would recommend for any property needs in the mansfield area 100%
Dean · 1 January 2024
Agent replied · 31 December 2024
Thank you Dean for taking the time to review my business, really appreciated.
Cannot wait to do more and more with you over the years :-)
All the very best,
Jordan.
★★★★★ 5/5
GoogleWhen Jordan came round and viewed our house to sell there was no hard sell or pushiness to make me choose them he simply said he could sell it and I believed him. One week later it was sold on the first viewing!!
Tracey is amazing!! She will constantly keep in touch with me and let me know what’s happening even if there nothing much happening that week, she keeps me informed and up to date!
The fact that they created a group chat between them selves and us is a brilliant touch!! They actually don’t mind when I send a little question at 8pm because then it turns into a full blown conversation that you would have with friends!! The jokes and laughs have made our experience with them 100X better!!PositiveResponsiveness, Quality, Professionalism, Value
Gemma · 1 January 2022
Agent replied · 31 December 2024
Thanks Gemma, we still need to come and see your amazing new home with a bottle. I hope the family is settled and enjoying it to its fullest.
★★★★★ 5/5
GoogleAll the team at the Mansfield Newton Fallowell branch are amazing. We bought our very first house with them 5 years ago and they were great so we returned to sell the same house and they have been absolutely outstanding. Jordan and Tracy were on fire, they knew we needed to sell quick as we had agreed a purchase and it was job done within about 2/3 days!! Tracy has been there every single step of the way, you don’t need to worry about anything because she’s got it covered! She chased weekly, always rang or emailed with updates. I can hand on heart say that it would have never gone through as smoothly as it has without Tracy or using Newton Fallowell and we will ALWAYS recommend them and return if we ever need too in the future. Fantastic!!
Dionebusbyx · 1 January 2022
Agent replied · 31 December 2024
Thank you Dione always a pleasure, we love having you two.
When do you want me to value the new property ;-)
We wish you the best,
Jordan.
★★★★★ 5/5
GoogleHad two viewings with Newton Fallowell Mansfield. Comparing them to all the other estate agents I had to have viewings with in Mansfield, these were outstanding. Pity they didn’t have the right property up for sale for me. When I come to sell I will be phoning up, left a great long lasting impression. Massive thanks to Emma who dealt with all my queries.
James · 13 March 2025
★★★★★ 5/5
GoogleBrilliant team to work with, got everything up and running within days. Easy communication and great cooperation. Sold on the 6th day of being online- Thank you Laura, Jordan, Emma and Abbie
Katie · 20 February 2025
Agent replied · 4 March 2025
Thank you Katie :-)
TeamWork makes the dream work.
★★★★★ 5/5
GoogleI have recently viewed a property through newton fallowell and was shown around by Jordan. Really nice guy and clearly knowledgable with regards properties. I went in with a raft of questions about the property and he was really helpful and patient with me. I would definitely recommend whether selling or buying and I look forward to working on more deals in the future with Jordan and the team.
James · 1 January 2023
Agent replied · 31 December 2024
Thank you James, I am ready when you are for these deals :-)
Jordan.
★★★★★ 5/5
GoogleThis will be the fourth time I have used Jordan to sell a property and I really could not reccomend him and the team more! They have been amazing through out. I have been kept up-to-date at all time via phone and email and have never struggled to get in contact with them. Nothing is ever too much trouble and Jordan has helped over see the process from start to end. Special mention to Tracy and Amelia for all their help to. Thank you!
Michelle · 1 January 2021
Agent replied · 31 December 2024
Thank you Michelle, lets make it five times soon ;-)
★★★★★ 5/5
GoogleI bought my current home through Newton Fallowell Mansfield in June of this year. Jordan and the team are absolutely brilliant and really know what they are doing. Can’t recommend them highly enough and if I ever do decide to move again I wouldn’t hesitate to use them again for my sale.
Gill · 22 January 2024
Agent replied · 21 January 2025
Hi Gill, thank you for writing us such a kind review, glad you are settled into your beautiful home. If you ever need me, just come pop in for a coffee, or I will come see you. 😊
All the very best,
Jordan x
★★★★★ 5/5
GoogleI bought my current home through Newton Fallowell Mansfield in June of this year. Jordan and the team are absolutely brilliant and really know what they are doing. Can’t recommend them highly enough and if I ever do decide to move again I wouldn’t hesitate to use them again for my sale.
Gill · 1 January 2024
Agent replied · 31 December 2024
Hi Gill, thank you for writing us such a kind review, glad you are settled into your beautiful home. If you ever need me, just come pop in for a coffee, or I will come see you. 😊
All the very best,
Jordan x
★★★★★ 5/5
GoogleWe currently have a property rented out and managed through Newton Fallowell Mansfield, and it was a tough property that needed some TLC before being presentable for tenants.
Scott has been a massive help in arranging various different tradesmen required for each different job, and has helped us bring it to the market in a short time frame. Communication and help has been top class.
Andreou · 1 January 2023
Agent replied · 31 December 2024
I'm glad you took the plunge and switched over to ourselves. 🙂
..and now the property is being looked after by the tenants and you are achieving one of the best rents in the area.
Win win.
All the best to you guys,
Jordan.
★★★★★ 5/5
GoogleAt newton fallowell there service is professional Jordan and her team are always really helpful and if you ever need them there always on the end of the phone I will continue to use them and will recommend them to anyone who needs a excellent estate agent/lettings team behind them
Ben · 5 February 2024
Agent replied · 31 December 2024
Thank you Ben for such lovely comments, you are stuck with us now 😊 …
★★★★★ 5/5
GoogleI would just like to say a massive thank you to all the team at newton fallowell estate agents
What a fantastic experience the bungalow sold within 2 days of going on the market and they made the process virtually stress free
From the moment we walked into the office we were made to feel welcome they were very friendly but extremely professional and they put a personal touch on the whole process
Thank you again ☺️
Mary · 23 January 2025
Agent replied · 1 February 2025
Thank you Mary for the lovely review :-)
We love having you on the market with us, and glad we have had every sold every one you entrusted us to sell.
Give our love to Ron,
Jordan and the gang.
★★★★★ 1/5
GoogleAvoid these rookie lazy staff members.
Wasted my time with a tenant and under managed their expectations for certs then blamed me on them pulling out.
Now certs are done no phone calls to say more interest in property, very simple to pick the phone up and ask for keys back. Poor communication in very simple circumstances.
You guys are so lazy it's unreal. You're nothing but door openers that dress fancy. You have no other skill set. What a useless bunch you are.
You need to learn to take accountability for your own mistakes.
You have wasted my time and money in the process. You know you have been useless throughout which is why you have come up with the BS.
Now they decide to withdraw my property because they know they are useless.
Shame on you and your business. You need to go brush up on your skills or find another job that makes you happy as you seem to lack enthusiasm.
Typical estate agent that's full of themselves. Good for opening front doors and that's about it.
M · 28 November 2024
Agent replied · 26 February 2025
It’s disappointing to see this review, as we always strive to provide excellent service. Given that there are two sides to every story, I’d like to share some context. Out of the thousands of clients we’ve worked with, I cannot recall us ever being “full of ourselves” or “lazy.” We work outside of regular business hours, at least six days a week, to support our clients.
Here are the reasons we decided to remove your listing from the market:
We secured a reliable family who passed all references, and you were aware from the outset that a gas safety certificate and an EICR were legally required for all rental properties before we could complete the check-in process. Unfortunately, their deadline was missed due to the lack of these certificates, and they ultimately withdrew. Although we offered to handle the certificates for you, you preferred to use your own contractors.
There were also ongoing issues with keys. Instead of providing us with a set to allow easy access to the property, you expected our agency to collect and return keys at place of work for a member of your family.
Even when the tenants were ready to move in, your father refused to provide more than one set of keys for three adults, citing the cost. This level of access is standard practice and has never been an issue for the many landlords and tenants we serve, regardless of the type of keys required.
Lastly, we chose to withdraw due to the inappropriate emails you sent to our 18-year-old apprentice. She is a valued team member who genuinely cares about her work and does not deserve to be addressed in the manner you used, including calling her “useless” in several emails this afternoon. We have a zero-tolerance policy regarding workplace respect.
Thank you for your time in reading our response.
★★★★★ 5/5
GoogleBest Letting Agent in Mansfield, even Nottinghamshire by far.
If you are serious about wanting your property let by a professional agent who have your investment at heart - then look no further than these guys!!
I have managed my property myself for the last few years and the last tenants didn’t end so well, mainly for the fact due to my own commitments, my rental property hadn’t been my top priority.
Since the property had been empty, we had spent alot of time and money to get it better than ever to attract good future tenants.
With this in mind it was time to go out and see what local agents were available to take on my property and manage fully for me.
The search did not go well, due to me personally working during the time letting agents were open, I completed several “Contact us” pages, sent off emails and messages on Facebook - how many got back to me - zero!
Then I was on Facebook and saw Newton Fallowell had started doing lettings. I contacted them on Facebook Messenger on the 7th January 2019 and Molly came back to me straight away, she took my details down and offered to call me at a time to suit to discuss further. Within 48 hours Molly had spoken with me, met me at the property and got it live on Rightmove!
Within a week viewings were happening (the work wasn’t even finished on the inside of the property) and an application was received - all without even having pictures of the inside of the property online!!
Both Molly and Jordan have kept me up to speed on everything regarding viewings, applications and reference checks. They have been fantastic at getting repairs completed for me that we haven’t had the time to arrange and have made sure the right people are doing the right jobs and for a price that is suitable.
They have been there to help advise on anything that I also need to sort as a landlord to make sure I am following all the laws and regulations that I need to and to make sure everything is 100% for tenants moving in - after all, if everything is 100% for moving in, you want it as close to when they are moving out.
I have received confirmation this week that my tenants are due to move in tomorrow, this is less than 3 weeks from instruction!!!! No corners have been cut, all the I’s have been dotted and T’s have been crossed.
I literally cannot recommend Newton Fallowell enough, they have done exactly what you would expect an agent to do for you, but you don’t hear of it anymore. The service has been second to none, the help I have received has been amazing and to top it off they have worked to extremely tight deadlines to get this completed for me. They literally make you feel like you are their only customer - which with the hours they are putting in, I can assure you, you won’t be.
If you are a serious landlord, looking for a serious letting agent - Give Jordan or Molly a call, they will not let you down!!!
Leanne · 2 January 2020
Agent replied · 31 December 2024
Absolutely over the moon with this review...what can I say to that. TeamWork.
★★★★★ 5/5
GoogleMy elderly parents had to move from Nottinghamshire to Derbyshire to be closer to family and downsize from a semi-detached house that they had lived in for nearly 60 years to a bungalow. Jordan Mariner the managing director put us and my dad at ease straightaway and was very knowledgeable about the housing market and all it entails. He took some great photos to show off my parents house at its best. We knew we were in safe hands and the whole process was made less stressful for us all. The house sold within a few days of going on the market. We would not hesitate to recommend Newton Fallowell Estate Agents in Mansfield.
K · 2 January 2020
Agent replied · 31 December 2024
Thank you Kay, loved having you all onboard. I hope they are both settled. Take care and thank you again.
★★★★★ 5/5
GoogleWe recently used Newton Fallowell to sell our home, and we couldn't have chosen a better estate agent. The entire team was fantastic, friendly, professional, and truly dedicated to making the selling process as smooth as possible. They were incredibly organized and easy to contact, which is something we've struggled with when working with other estate agents in the past. Newton Fallowell always made themselves available and provided a personal touch that made us feel valued as clients.
Even small issues, like when our 'For Sale' sign was blown down by strong winds, were dealt with immediately and without hesitation. They really understood our needs and consistently supported us through every step of the sale, handling any concerns we had with care and efficiency. We would absolutely use them again and can't recommend their services highly enough!
Imogen · 29 October 2024
Agent replied · 28 March 2025
Thank you so much, come in for a coffee whenever you are in town :-)
★★★★★ 5/5
GoogleJordan and her team have been nothing short of amazing. From the valuation and sale, it was less than 24 hours. It was refreshing to have a no nonsense estate agent. I would absolutely sell my next house with Newton Fallowell! Great work.
Jason · 6 March 2024
Agent replied · 31 December 2024
Thank you Jason, we loved having you with us and your comments are very much appreciated.
You did have a great property for us to sell. TeamWork.
Me and Laura appreciate all the recommendations you are sending us :-)
Come in for a coffee and see us when you are near,
Jordan
★★★★★ 5/5
GoogleThis is my first time using the services of Newton Fallowell Mansfield - selling my personal property, and also buying a new home at the same time, and we couldn't be happier! The deal was amazing, and now we have our dream home! Tracey and Jordan helped facilitate everything we needed, always going above and beyond, thank you guys!
Daniela · 1 January 2023
Agent replied · 31 December 2024
Thank you Daniela, it was a pleasure :-)
I cannot wait for you to move into your new home and see what you do to it. I know you will have big plans which will be exciting to see.
★★★★★ 5/5
GoogleI’ve recently used the team at Newton Fallowell Mansfield to firstly rent my house out and then to sell it. At all times the team were very professional from the first visit Jordan made right through the sales process. If you are looking to rent your house out or sell in the Mansfield area then do not hesitate, get in touch with Jordan and the team!PositiveResponsiveness, Professionalism
Darren · 1 January 2022
Agent replied · 31 December 2024
Thank you Darren, really appreciate it.
When you are next in the area come in for a coffee.
All the best
Jordan
★★★★★ 5/5
GoogleAll staff very nice. If you want your sale progressed then Laura is the one, a dog with a bone. We had a difficult transaction made easier and with the knowledge that Laura was on the case. Thank you to all especially Laura
Ian · 5 February 2024
Agent replied · 31 December 2024
Thank you Ian, the flowers and chocolates were very much appreciated.
Laura was really buzzing after reading your review.
All the best, come in and see us for a coffee
★★★★★ 5/5
GoogleNewton fallowell Mansfield are by far the best estate agents we've had the pleasure of meeting. From the moment we stepped in the door, we felt welcome. Nothing is too much trouble. Jordan and the team go above and beyond. Absolute superstars.
Sarah · 5 February 2024
Agent replied · 31 December 2024
Thank you Sarah, I look forward to doing more and more business together in the near future.
All the best,
Jordan
★★★★★ 5/5
GoogleNewton Fallowell have been amazing throughout the whole process, beginning to end. We would recommend them to absolutely everyone that we know, and would personally never go with anyone else if we were to ever move again! They were supportive, kept us up to date with everything, constantly chased for more information for us. We cannot thank them enough for everything they did!
Carly · 1 April 2025
Agent replied · 22 June 2025
Hi Carly,
Thank you so much for your wonderful review! We’re really pleased to hear you felt supported every step of the way, that’s exactly what we aim for. It means a lot to know you’d recommend us and would choose us again in the future.
It was a pleasure working with you, and if you ever need anything else or have any questions down the line, just give us a shout!
All the best,
Jordan.
★★★★★ 5/5
GoogleHaving tried to sell our house for six months through another agent, Jordan, Tracy and the team sold the house within 48 hours of instruction and were right on top of the sale to catch any issues before they became a problem and this during the Covid crisis! We wish we had gone to them in the first instance. A great Christmas present. Many, many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 1 January 2021
Agent replied · 31 December 2024
Thank you for your kind words Simon, seems like months ago now since we completed don't you think?
We were happy to have you onboard and it was a pleasure working for you....great property that should have sold months and months ago.
Have a top Christmas and here's to 2021 being a much better year for all.
All the best, Jordan, Tracy and Scott. TeamFallowell.
★★★★★ 1/5
GoogleJust a heads up to check sinks, toilets, built in appliances. The state of the toilets - seats yellow and encrusted with urine calcium, brown sludge in the pan. That's 3 separate toilets btw. The sinks, blocked and don't drain. The built in appliances absolutely revolting. Grease, mould and a harvest festival in the dishwasher. Black sludge in the washing machine. The fridge and freezer could have provided a meal for 2, they were that grotty. Don't pay asking price, until you know you aren't going to be majorly out of pocket - a day after getting the keys. Irony being the house hadn't been stood empty, people actually left it this way. Timescales and communication are also a thing. But I'll let someone else go there. Photos on request 👍
Definitely the right branch. I'm the mug who helped clean the house 😂😂😂 but thanks! If the seller is a personal friend (as there are 3 reviews from her) then I don't expect a reasonable response. The actual buyer is still waiting for a courtesy call from Jordan!!!!
L · 4 July 2024
Agent replied · 31 December 2024
**Hi, is this the right branch or company, we are in Mansfield, Nottinghamshire and I have no record of any L Tuncliff?
Feel free to email us mansfield@newtonfallowell.co.uk with the address as we haven't had any move-ins the last few weeks neither.
If your review relates to someone else that isn't Newton Fallowell Mansfield can you please remove this review.
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