Every review we hold for the Market Deeping office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've had an outstanding experience with Newton Fallowell as our letting agents. From day one, their professionalism and commitment to excellent customer service have been evident. No problem is ever too big or too small for them to address, and every query has been met with efficiency, courtesy, and a genuine willingness to help.
The team are consistently polite, approachable, and friendly, making the entire letting process stress-free. A special thank you to Jon, Laura, and the rest of the team for going above and beyond, your efforts are genuinely appreciated.
Highly recommended for anyone seeking reliable and personable letting agents.
Lucas · 26 August 2025
★★★★★ 5/5
GoogleI honestly cannot praise Jon and Louisa at Newton Fallowell enough, they have been absolutely amazing!
I first met Jon when I bought one of my houses through him. He was incredibly attentive, patient and generous with his time. That experience stayed with me, so when it came time to sell my house, following a very difficult separation, I knew I wanted Jon to handle it.
From the very beginning, Jon was diplomatic, trustworthy and reliable. He kept me updated every step of the way, often checking in even when there wasn’t much news, which was hugely reassuring during a really emotional time. He made a tough situation feel more manageable and remained positive and professional throughout.
They generated a lot of interest in my home very quickly. Both Jon and Louisa were respectful, knowledgeable and gave honest advice about potential buyers. When an early offer fell through, they worked hard to regain momentum and kept my confidence in them intact. I never felt like I was in the dark or left chasing updates, they were always one step ahead.
They also recommended an exceptional solicitor, which made the whole process even smoother. It’s clear they only work with professionals who share the same high standards of service.
I can honestly say I’ve never experienced this level of customer service from an estate agent, and I’ve worked with quite a few over the years. Even now, as I’ve been viewing other houses, I’ve noticed just how different Newton Fallowell are in the best possible way.
I wouldn’t hesitate to recommend Jon, Louisa and the whole Newton Fallowell team. If you're buying or selling, especially if you're going through a tough time, you'll be in the very best hands.
Emily · 27 June 2025
★★★★★ 5/5
GoogleI can't recommend Newton Fallowell Market Deeping highly enough. From start to finish, Louisa, Jon and Laura have been outstanding.
Selling a property can be stressful at the best of times, but in my case, there were added complexities. Throughout, Jon and Louisa remained calm, proactive, and solution-focused. Their communication was excellent, ensuring I was always kept up to date and fully informed. They handled challenges with professionalism and patience, showing a level of care that goes beyond what you typically expect from an estate agent.
What stood out most was their commitment to getting the sale through, even when things weren’t straightforward. They acted quickly when needed, were always on hand with clear advice, and went above and beyond to keep everything on track. Their local knowledge and experience really shine through, and it’s clear they take pride in the service they offer.
If you're looking for an estate agent that combines expertise with a personal touch, Newton Fallowell in Market Deeping is the one to choose. A genuinely lovely team, thank you so much!
Flo · 22 February 2025
★★★★★ 1/5
GoogleUnfortunately my experience of Newton Fallowell is quite possibly the worst customer service I have ever received.
We were the buyers of a property and in the initial phases running up to the offer NF were responsive and enthusiastic. Following the offer and up to completion. This was markedly different, sluggish replies and more often ignored emails, this was hugely in contrast to the local agent we used for our own sale who was nothing short of fantastic.
That doesn’t deserve one star though, nor a negative review.
However on the day of completion we were given the keys and began moving into our new home, unfortunately there was a misunderstanding and the vendor had not completed their move out.
Instead of calling to try to rectify the situation I received a call from Jon (the managing director) where he shouted at me down the phone, accused us of going against what we were told and breaching contract. I would never expect such a disgustingly unprofessional approach from any business, let alone from the managering director of the branch.
To then further compound the issue, whilst we were resolving the issue with the sellar, Jon took it upon himself to come to the property, further shout at my partner, again accuse us of lying, and then finally whilst having another conversation with the sellar interject with the same aggressive, dogmatic and domineering approach.
I am still lost for words. We are still disgusted, angry and upset by the situation weeks later.
All I can say is, be mindful, and the sellar and I have chosen to communicate further without the agent.
I think that says than any negative review could.
To Newton Fallowell.
Thank you for your response.
There was never a case of no access and it’s unfair for say otherwise.
If only your well constructed and diplomatic response could have been demonstrated on the day then no review would be required.
Best wishes:NegativeResponsiveness, Professionalism
Kerrie · 21 May 2022
Agent replied · 31 December 2024
Dear Kerrie
Thank you for taking the time to leave us a review.
I appreciate your comments and we are sorry that you feel this way. However we definitely see this from two different sides, the team were very clear with our instructions with regards to moving into the property both over the phone and in person when you collected the keys. We responded to a phone call from our Client, the seller, who was distressed that she was unable to access the property to continue removing their belongings and was being dealt with in an unfriendly manner. Our attendance at the property was at our Clients request.
In closure to the matter we will have to agree to disagree but we do of course wish you and your family all the very best in your new home.
Kind regards
The Newton Fallowell Team
★★★★★ 5/5
GoogleWe recently sold our property through Newton Fallowell and they were absolutely superb!. Jon and Louisa were very supportive and offered lots of useful advice to assist us with our rather tricky onward purchase.
We bought our last property through Newton Fallowell Market Deeping back in 2014 and received excellent customer service, so they were our first choice of agent when we came to sell years later. A great professional, friendly service was provided on both occasions and I would definitely recommend them to anyone. Thank you Jon, Louisa and Laura for all your support and excellent customer service :-).
Caroline · 1 January 2024
★★★★★ 5/5
GoogleWe can’t thank Jonathan and his team Louisa and Laura enough for what became a very difficult and prolonged journey of trying to move home. After our first chain breaking down close to completion through no fault of ours, the guys at Newton Fallowell where very supportive and committed to finding new buyers for our home again. They went over and above in supporting us and our new buyers whilst we again looked for our new home, which can’t be said for the other estate agents we dealt with along the way. They treated us with the utmost compassion and professionalism through our very stressful time.and Jonathan was always at hand to give wise advice on our purchase of a new build. They even took care of the roles of the incompetent estate agents that we where buying through. We really can’t speak highly enough of the service that we received from the guys at the Market Deeping branch we really felt they cared which is an unusual commodity in today’s world.We would not hesitate in either using there services or recommending them in the future. A million thank yous to you all for everything. All the best steve & Gina.
Steve · 5 December 2022
★★★★★ 5/5
GoogleI recently sold my house through Newton Fallowell Estate Agents in Market Deeping, and I couldn’t be happier with the service provided by John and his team. They had previously managed the rental of the property and did an outstanding job … More
Tony · 22 December 2024
★★★★★ 5/5
GoogleJon, Louise and Laura have been fantastic in supporting us in purchasing our first home. From the first viewing with Louisa right the way through to exchange and completion, both Jon and Louisa have been instrumental in ensuring it was a smooth process.
Being an estate agent myself, I had high expectations and wow were they met. Always responded to emails and calls and smoothed out any hiccups along the way.
Professional and personal. Thank you team - I would highly recommend you to anyone buying or selling!
Zac · 22 February 2025
★★★★★ 5/5
GoogleWe recently sold our property through Jon and can honestly say that it was an absolute pleasure, no stress, no hassles and all done so Safely with Covid regulations taken into account at all times, which took all the stress out of viewings. We have bought and sold in the past with other Estate Agents but have never gone back for a second time but will definitely use Jon and the team again! Thanks!!!PositiveProfessionalism
Enma · 21 May 2022
★★★★★ 5/5
GoogleAfter researching 3 Estate Agents, my partner Robert Oliver and I decided to engage Newton Fallowell, Market Deeping office and from the very first contact we were always impressed with Jon, Tom and Laura and how professional they were. Their customer service is always exceptional and they are always polite, friendly and extremely helpful, answering questions before you even knew you wanted to ask them.
We have now used them to sell and buy 3 properties and would not hesitate to recommend Newton Fallowell with Jon and his team to anyone wishing to venture into the property market.
Sally · 2 January 2020
★★★★★ 4/5
GoogleOur house purchasing journey was not the smoothest, with 2 purchases falling through before our successful one. Two of these, including the competed one, were through Newton Fallowell Market Deeping. They made the process some much more bearable than it otherwise would have been; chasing vendors up, giving us lots of advice and generally going above and beyond what what expected of them to the point where it felt they were acting more for us than the sellers at times! Great estate agents. Would highly recommend.
Andy · 6 December 2019
★★★★★ 5/5
Direct reviewsMarket Deeping Team have been wonderful in the renting and selling our property.
I cannot rate them highly enough
I would fully recommend them to family and friends
Have had a very positive experience and thank them all.
Amanda · 8 August 2024
★★★★★ 5/5
GoogleI can't recommend Newton Fallowell Market Deeping highly enough. From start to finish, Louisa, Jon and Laura have been outstanding. … More
Flo · 17 February 2025
★★★★★ 5/5
GoogleFrom our first contact with Jon, Tom and the team we were impressed with their customer service. It was outstanding. Jon and Tom always responded promptly to emails and were always polite, friendly and professional. They were happy to deal with any queries we had (both selling and buying) and nothing was too much trouble. We would definitely use them in the future and would highly recommend Newton Fallowell, Market Deeping. Thank you both very much.
Lisa · 6 December 2019
★★★★★ 5/5
GoogleNewton Fallowell found a suitable buyer for my house the day after putting it on the market with the first viewing . Tom and Jon are very professional and certainly know their business. They are also friendly and helpful. Tom has been especially brilliant with good advice and always happy to talk on the phone whenever I have needed to.
I would recommend them anyone who wants to buy or sell a property.
Mellie · 6 December 2018
★★★★★ 5/5
GoogleWhat a great team in Market Deeping! First class service always on hand to deal with any questions with quick accurate answers. Nothing was an issue despite my many phone calls! In short, they went the extra mile and well beyond what I would have expected from an estate agent.
Bryan · 27 February 2023
★★★★★ 5/5
GoogleWe sold our house with Newton Fallowell and right from the start is was so smooth and easy, Tom made the whole process as stess free as possible, he would do all the running around and all the hard work and always kept us updated! If we was to move again we would definitely be using Newton Fallowell and we definitely recommend these guys to anyone that asks! :-)
Amy · 25 May 2017
★★★★★ 5/5
GoogleBrilliant service from Jon and Louisa at Newton Fallowell. Such experienced and knowledgeable staff who delivered an exceptional service throughout the sale of my property. Thank you.
Julie · 2 November 2025
★★★★★ 5/5
GoogleNewton Fallowell were instrumental in the purchase of our new home.
They went out of their way to keep in contact with us and helped us with a couple issues that arose during the purchase of our house. And if it wasn’t for their communication with us I really don’t think we would have completed on our purchase.
They are super friendly and gave us so much good advise.
I highly recommend Newton Fallowell.
Leanne · 1 January 2024
★★★★★ 5/5
GoogleI found Newton Fallowell very punctual, always returned my calls when they said they would , Louisa was very happy to help with any questions very professional and come very recommended, keep up the good work ,
Lance · 7 March 2023
★★★★★ 5/5
GoogleLouisa and Jon have been incredible, I can't recommend them enough!
From initially looking at a property to putting ours on the market, all the way through to completion on both they have been not only been helpful and responsive, but proactive with all parties involved.
Julie · 29 March 2025
★★★★★ 5/5
GoogleWe recently sold our property through Newton Fallowell and they were absolutely superb!. Jon and Louisa were very supportive and offered lots of useful advice to assist us with our rather tricky onward purchase. … More
Caroline · 4 March 2023
★★★★★ 5/5
GoogleI found Newton Fallowell to be both friendly, professional and competent. I dealt with Tom, mainly over the telephone, and he was supportive and true to his word; if he said he was going to chase and report back it was always done quickly. Communication was excellent and I would recommend using them.
Melanie · 28 April 2020
★★★★★ 5/5
GoogleJon, Louise and Laura have been fantastic in supporting us in purchasing our first home. From the first viewing with Louisa right the way through to exchange and completion, both Jon and Louisa have been instrumental in ensuring it was a … More
Zac · 15 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
