Every review we hold for the East Leake office, from every platform, shown as written. First names only.
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5/5
Direct reviewsI???ve never had such a positive and efficient experience selling a house! The team at East Leake have been exceptional, liaising with solicitors, buyers and myself. They???ve managed the chain and the whole process from initial valuation to completion took less than 12 weeks. What helped enormously was all sellers in the chain went with the East Leake office, so they were able to monitor progress and advise.
Sincere thanks to the Team, it???s been a very positive, largely stress free sale and great to have had the support and professional advice from such lovely people.
Couldn???t be better, thankyou!
David Β· 6 July 2024
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5/5
GoogleHad a lengthy buying process recently due to some unforseen circumstances, but Newton Fallowell were always on the ball with chasing third parties and relaying information back to ourselves immidiately.
Zoe was always very helpful and persistant! As first time buyers, her knowledge of the process was very reassuring, and we are happy to be in our new home.
I will be looking to appoint Newton Fallowell in the future when the time comes to move again.
Ollie Β· 19 March 2022
Agent replied Β· 31 December 2024
Hi Ollie,
Thanks so much for taking the time to write such a positive review. It was a pleasure working with you and its great news to hear you'll be using us again in the future! Enjoy your new home.
Kind Regards
Zoe and the team at East Leake
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5/5
Direct reviewsWe have recently bought a house and N and F were managing the sale on the vendors behalf
I???d like to say how helpful they have been.
Always on the end of the phone, always replied to queries promptly, very friendly and supportive through what can be quite a stressful time
I???d like to say a special thanks to Jane who was amazing when we had some legal delays. She was there whenever I needed her, explained everything and never tired of my questions. I would use N and F in the future and recommend them to anybody considering buying/ selling a property.
Lisa Β· 30 November 2022
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5/5
GoogleWe saw a house marketed with Newton Fallowell that we fell in love with, we weren't currently on the market but Will and the team helped us get on the market quickly with videos and pictures done promptly. We sold within a week of going on the market, and had our offer accepted on our forever home. It ended up being a long chain and slow process but Zoe and Heidi pushed it over the line and Heidi was always prompt at getting back to me, despite what seemed like at points daily emails from me! They also took the stress away from us by liaising frequently with our buyer: protecting us from the pressure. We had considered an online agent to save the pennies, but I am so thankful we didn't as there is no way this sale would have got over the line and the process would have been even more immensely stressful without direct contact with skilled estate agents like Heidi Mee and Zoe. Thank you so much!PositiveResponsiveness, Quality, Professionalism
Nicole Β· 28 March 2022
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5/5
GoogleWe have bought and sold through Newton Fallowell East Leake and from our valuation with will through to the sale and purchase assisted by Heidi & Jane, I can say a fantastic service was provided. Quick to respond and couldnβt have done more, very happy with Newton Fallowell and would use them again and recommend to family and friends, Thanks Heidi, Jane, Will & Richard, you did a great job! π‘π‘π‘PositiveQuality
H- Β· 6 March 2023
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5/5
GoogleI have nothing but praise for the team at Newton Fallowell, East Leake they are first class.
The purchase of our forever home should have been a quick and easy process, but that did not turn out to be the case unfortunately.
Firstly I would like to make you aware that we were not Newton Fallowellβs clients, butβ¦β¦what can we say, Newton Fallowell helped us every step of the way during 8 months!!
They were absolutely amazing, we were purchasers of a property that they were dealing with for their client. They were very professional and responsive throughout an awful time for us when everything was going wrong with our buyer and his solicitors.
We have to say however that it was like we were their clients in what ended up being an absolute nightmare and long winded purchase through no fault of our own.
Zoe Whitworth was relentless in her chasing, and probably did more for us than she should have had to do.
Zoe was very professional and proactive, we hit many obstacles along the way which was not good for her client but she continually kept us well informed and went above and beyond for us and thankfully we got there in the end.
We most certainly would 100% recommend anyone to use Newton Fallowell, East Leake for the sale of their property.
Thank you once again to Zoe and the rest of the team in East Leake.PositiveProfessionalism
Diane Β· 1 January 2022
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5/5
GoogleIncredible service from the team at Newton fallowell(East Leake). They helped my mothering law with the sale of her property. Very knowable and kept her up to date every step of the way. Can not recommend this company enough. Went above and beyond what they are actually supposed to do, Zoe and Will were brilliant.
Sam Β· 5 March 2024
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5/5
Direct reviewsI would like to thank Jane and Heidi from the East Leake branch for all their help and guidance when selling our bungalow over the last few months. Their friendly voices at the end of the phone always ready to help and warm welcome when calling into the office certainly made what can be a stressful time so much easier to deal with. Nothing was too much trouble. Thank you both.
Helen Β· 16 September 2022
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5/5
GoogleThe East Leake office (Jane and Heidi) were incredibly helpful in our house purchase, they were truly invested in pushing things forward and getting us in before the bank holiday! They chased when things needed chasing, and were transparent with everything going on. I would highly recommend them as they truly cared and put a lot of effort into helping us in any way they could.
Maisie Β· 27 February 2023
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5/5
Direct reviewsThe East Leake office (Jane and Heidi) were incredibly helpful in our house purchase, they were truly invested in pushing things forward and getting us in before the bank holiday! They chased when things needed chasing, and were transparent with everything going on. I would highly recommend them as they truly cared and put a lot of effort into helping us in any way they could.
Maisie Β· 9 June 2022
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5/5
Direct reviewsBig thanks to all the team at Newton Fallowell at East Leake. They provided a free valuation for probate, which is not the case for many other estate agents. When probate was granted, it was a no brainer, to go with Newton Fallowell to market the property.
John Β· 14 January 2024
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5/5
Direct reviewsThe team at the East Leake office have been amazing from start to finish in the process of selling my bungalow. Very communicative, supportive and always remaining calm. I know that they have been instrumental in getting the sale over the line. Thank you! cant recommend them highly enough, and in particular Heidi who is a superstar! thank you all.
Lisa Β· 17 September 2022
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5/5
Direct reviewsThe staff at Newton Fallowell couldn???t have been more helpful and pleasant. They dealt with all of my questions and queries promptly and in a professional manner. If ever I popped into the branch in East Leake they were always very welcoming, and helpful. It was a great experience from start to finish.
Jane Β· 10 May 2023
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5/5
GoogleZoe has been very professional and extremely helpful throughout quite the protracted process of the sale of my property. She has worked proactively, keeping open communication between me, my buyer and conveyancer. Thank you, much appreciated.
Rachel Β· 19 March 2021
Agent replied Β· 31 December 2024
Hi Rachel,
Thank you for such kind words. It was a pleasure working with you, thank you for being so helpful throughout! If there is anything we can do for you in the future just let us know.
Kind regards Zoe and all the team at Newton Fallowell
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5/5
GoogleRealistic valuation (house sold for Richards valuation) rather than unrealistic as supplied by the competition. Helpful, pleasant staff in general, special mention for Zoe and Heidi at East Leake.PositiveProfessionalism, Value
Richard Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Richard,
Thank you for leaving such a positive review. It's always great to hear our clients are happy from start to finish with the process of marketing their property.
Best of luck in your New Home
Zoe, Heidi and William at the East Leake office
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5/5
GoogleZoe went above and beyond to help push my purchase through as soon as possible. Very happy with the service, couldn't ask for more. Thank you so much!PositiveProfessionalism
Brandon Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Brandon,
Thank you for your kind words. It was an absolute pleasure helping you move into you first home. If you need anything in the future you know where we are.
Best wishes Zoe and all the team at Newton Fallowell
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5/5
GoogleZoe at Newton Fallowell East Leake made the purchasing of our new home a breeze. She was always there to answer any questions we had along the way and we even received a welcome gift on our moving day. The attention to detail is clearly important and we'd highly recommend them to friends and family.
Chris Β· 1 January 2022
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5/5
GoogleWe bought and sold through the East Leake branch of Newton Fallowell. They made the process as easy and stress free as can be when buying and selling a house.
Matt Β· 5 March 2024
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5/5
GoogleZoe Whitworth was very polished, helpful, and informative.
She knows her patch well.
It was pleasure to deal with her.
Andrew Watson
Andrew Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Andrew,
Thank you for taking the time to leave such a positive review - it's always great to get feedback.
All the Best
Zoe and the team in East Leake
Zoe and the team at East Leake
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4/5
GoogleZoe was wonderful. Concentious, professional and proaactive. She never stopped trying to make the deal on our house happen, even though we hit obstacle after obstacle with the purchaser's lenders. People who go the extra mile are few and far between . Zoe is one of them. - Bill SowerbuttsPositiveResponsiveness, Quality, Professionalism
Outland Β· 19 March 2021
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5/5
GoogleZoe, Will & Heidi are a great team. Cheerful, professional and they really will go the extra mile to help you with your sale. I felt extremely fortunate to have Zoe helping push our sale along and despite Covid, a fluctuating market and all the ups and downs of every property sale, she was calm, cheerful and extremely helpful.
Thanks all
TomPositiveProfessionalism
Tom Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Tom,
Thanks for leaving such a glowing review - it's always great to hear our vendors are happy with the service they have received. Thank you for choosing us to market your property and we wish you all the best for the future,
Many thanks
Zoe, Will and Heidi at the East Leake office
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5/5
Direct reviewsExcellent service from start to finish.
Question: What do you want from an Estate Agent?
Answer: The correct advice from the start, (not just telling you the largest number to secure the instruction), but the actual figure the property is worth. Then you want an agent who markets well, acts efficiently, professionally and diligently in organising viewings, agreeing a deal, instructing solicitors, and then (very importantly) managing the sale process to get the sale done. Great job Newton Fallowell. Thank you.
Tim Β· 6 June 2023
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1/5
GoogleWe were not at all impressed with the service from this estate agents! Phone calls werenβt returned, updates were slow or non existent! We have since taken our house off the market with them and will be going with another agent! Worst experience of house selling we have ever had!
Louise Β· 6 March 2023
Agent replied Β· 31 December 2024
Dear Louise, I am sorry you have had this experience when selling a property. As you can witness from our other numerous 5 star reviews, your comments aren't echoed by others who have used Newton Fallowell East Leake office. Just for the avoidance of any doubt, have you left your review on the correct franchise office of Newton Fallowell as we have checked thoroughly and don't appear to have had you or your name as a vendor of any property For Sale in the last 12 months? I would be happy to discuss off-line with you if you wish, please email me at richard.morris@newtonfallowell.co.uk as I do take all feedback very seriously and all is used to constantly improve our customer care and service offered. Best regards, Richard Morris Managing Director
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1/5
GoogleAwful experience so far in trying to purchase a property with them!! We were interested in two properties that they had advertised and expressed our interest highly. We know itβs a competitive market and understand that things go quickly. We were booked in for viewings and we made them aware that we did not want to lose the houses and that we would be willing to put in an offer prior to viewing so we could be considered and that we are cash buyers, however it was only once I had called up to confirm the viewing that we had been informed that another offer had been accepted! It happened once, which was extremely upsetting but for it to then happen a second time is so disappointing and frustrating. Even when begging for them to put our offer forward just for consideration, the response is the seller has made their decision and do not want to go back on their word! All we wanted was a fair shot and opportunity to purchase the property. Awful experience and highly disappointed!!!
Savannah Β· 27 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.