Every review we hold for the Syston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving the house valued is never easy but when zak came round he was on time, very professional. After looking around the property Zak went into great detail on the markets performance at the current time also providing comparable house sales in the surrounding area. 10/10 from zak made me feel very at ease
Leon · 5 January 2025
Agent replied · 31 December 2024
Thank you 😊 …
★★★★★ 5/5
GoogleIt's been great buying my first house Newton Fallowell. From the initial enquiry, multiple viewings, the offer acceptance and even after collecting the keys the experience has been faultless. Special thanks to Rohini who has been my point of contact through the entire process, answered my many questions, suggested nearby solicitors (who progressed the sale very quickly) and being very welcoming & professional the entire time.
Ash · 9 April 2025
★★★★★ 1/5
GoogleNot professional in arranging viewing. When I reached there at the given time no one from estate agent turned up. Even knocked on the door the seller didn’t answer the door which is not a problem. After that I called agents and she gave me number to call then I called 3 times and no one answered. That lady called me after 25 minutes to say owners have been waiting why didn’t you turn up?? When I said I’m out of the area obviously it’s been nearly half an hour of no response from agents then she goes ohh they have been waiting so you can’t cancel and she started giving me warnings that she will let others agents know that you don’t turn up on viewings. There was no professionalism in her mannerisms.
Ankit · 4 July 2024
★★★★★ 5/5
GoogleJust wanted to say a big thank you to everyone at the syston branch for helping us to sell our house 🏡 , any questions we had were answered quickly and they were always helpful.
Thank you Zak for going above and beyond to help us with buying our next home to you was amazing throughout the whole process.
From Stefan and Nicole
Nicole · 4 January 2025
★★★★★ 1/5
GooglePoor service. Constantly had to chase. When asked for a valuation, they confirmed an appointment to see the house and didn’t turn up…twice. When going to collect a key from the Syston office, I called to confirm opening times, which was confirmed as 2pm on a Saturday…however nobody in sight at 1.30pm, wasting my time again.
Shivam · 27 March 2025
★★★★★ 5/5
GoogleIt’s been great working with Newtons Syston, throughout the entire process of purchasing our first home they have been very helpful, informative and Zak especially has made things super simple answering all of our questions along the way, thank you to the whole team there at Newtons, we are now enjoying our new home 🙏🏽👍🏽 …
Trishul · 13 February 2025
★★★★★ 5/5
Googlepurchased my house from this branch and they was brilliant, process was easy and smooth, as a first time buyer it was stressful at the start but rohini was great, communicated well and made me feel very comfortable, also helped me out after completion with queries i had. natalie rankin was my progress chaser and she was amazing, kept me updated throughout the process and was easy to get into contact with, helped me with various enquires and gave me lots of advice when i was unsure about things, can’t thank them enough and would highly recommend.
Amardeep · 6 September 2025
★★★★★ 5/5
GoogleIt was a pleasure to view that property from newton fallowell. Neelam was incredibly helpful, kind and on- the ball throughout the entire viewing. It was very detailed tour and assisted me through every question. Thank you, Neelam & Newton Fallowell
Akshay · 7 September 2024
★★★★★ 1/5
GoogleAs a buyer we haven’t had a great experience using the Newton Fallowell branch in Syston, when putting an offer in on a property and getting updates you want an estate agent that is quick to respond and easy to get in touch with, we haven’t … More
Harry · 14 April 2024
★★★★★ 5/5
GoogleExcellent service from Louise and all the team at the Syston branch on my recent house sale. Super helpful throughout the whole process and made what is usually a stressful event a very smooth and relatively stress free experience! No hesitation in recommending.
Gemma · 14 April 2024
★★★★★ 5/5
GoogleHouse was sold in one 'open house' viewing (which NF recommended for me in my situation) and got a good few bids...much easier than having multiple viewings.
Cheryl Keeble, the Sales Progressor was supportive, a great communicator and a … More
Philippa · 23 April 2024
★★★★★ 5/5
GoogleLouise Smith was very helpful throughout the process, as a first time buyer her prompt reply to all our queries helped us getting our dream home.
I will definitely recommend Newton Fallowells- Syston to all my friends who are willing to buy as they make the process a lot more easier More
Muntazir · 29 June 2022
★★★★★ 5/5
GoogleAbsolutely fantastic experience dealing with Cheryl she was really helpful throughout the whole chain and I don’t think we would be moving as quick as we are had it not been for her help and expertise, she was on hand every step of the way and made something that was so stressful so much easier I honestly cannot thank her enough for all her help and patience, she has really gone above and beyond, I couldn’t of asked for more
Sarah · 1 January 2024
★★★★★ 5/5
GoogleEnormous thanks to everyone in and out of the Syston office who assisted with our house sale - an amazing result and, after so long waiting, a sudden flurry this week and it’s gone!!
You’re a great team, totally recommended.
Edward · 1 January 2023
★★★★★ 5/5
GoogleFantastic service. Louise and Tom kept us throughly informed throughout and couldn’t have made the process any more stress-free. Highly recommend using Newton Fallowell Syston to all. Thank you to the whole team.
Stacey · 1 January 2023
★★★★★ 5/5
GoogleZak was fantastic, made our move so pleasant. Thank you!
Dan · 9 July 2024
★★★★★ 5/5
GoogleWe sold our house in syston using Newton fallowell. They were very professional, we sold our house 🏠 4 days after going to market.the staff are very friendly & helpful keeping us updated & giving us good advice. We would recommend using Newton fallowell for anyone buying or selling property.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 1 January 2022
Agent replied · 31 December 2024
Thanks Mike
★★★★★ 1/5
GoogleThis is by far the worst estate agent in leicester, don't use them, there is no communication, dont lead by example, no call backs, no feedback from viewing, and your property wont sell, find better agents instead of using these guys, avoid at all cost
H · 7 October 2024
★★★★★ 1/5
GoogleOne of the worst when it comes to customer service. They never return your call. I bought a house sold by them & when I raised an enquiry in March, the guy I spoke to said I am a part owner & I will definetly sort it out within 2 weeks. It is literally over 3 months now. No calls.
Aruna · 1 January 2024
★★★★★ 1/5
GoogleBooked an appointment to view a property, drove an hour on a Saturday morning to the viewing and nobody turned up. Contacted the agents to be told the house isn’t for sale, nobody attempted to contact us regarding the appointment and the property is still available on Rightmove. Awful experience, really poor customer care.
Jake · 1 April 2024
★★★★★ 5/5
GoogleNewton & Fallowell were brilliant, especially Louise who was always very friendly and kept in touch with us and chased the appropriate parties, it was a pleasure to deal with them.
Sheila · 1 January 2022
★★★★★ 1/5
GoogleNot professional in arranging viewing. When I reached there at the given time no one from estate agent turned up. Even knocked on the door the seller didn’t answer the door which is not a problem. After that I called agents and she gave me … More
Ankit · 3 July 2024
★★★★★ 5/5
GoogleFrom the sale to completion Zack and his team were brilliant with us on our first house purchase! Would highly recommend
Lottie · 1 January 2023
★★★★★ 5/5
GoogleGreatly appreciated the work of all at Newton Fallowell with the help of purchasing our new property.. Would highly recommend.
Lesley · 10 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.