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Newton Fallowell estate agents in Newark, Burton on Trent, Lincoln and 32 more

4.5

★★★★★ Excellent

5,944 reviews across 36 offices and 7 platforms

www.newtonfallowell.co.uk

Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Leicester Forest East, Bourne, Skegness, Boston (two offices), Oadby, Coalville, Telford, Grantham, Walsall, Brownhills, Ashby De La Zouch, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Syston, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 5,944 reviews on seven platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

4,726

Reviews on Google

All 36 offices

Facebook logo

4.8 / 5

340

Reviews on Facebook

All 36 offices

Yell logo

5.0 / 5

18

Reviews on Yell

All 36 offices

The Trusted Agent logo

4.9 / 5

108

Reviews on The Trusted Agent

All 36 offices

The Trusted Agent logo

4.9 / 5

408

Reviews on The Trusted Agent

All 36 offices

Trustpilot logo

197

Reviews on Trustpilot

All 36 offices

allAgents logo

147

Reviews on allAgents

All 36 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Newton Fallowell's 36 offices, most reviewed first. Each has its own page.

Latest reviews from every Newton Fallowell office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Outstanding service. Would highly recommend the team at Newton Fallowell's Swadlincote office.

Neville · 2 January 2019 · Newton Fallowell Swadlincote

4/5

Google

We was pleased with the services and Sally was always helpful and also when there was issues newton fallowell was always happy to help!! X

Lisa · 2 January 2019 · Newton Fallowell Swadlincote

5/5

Google

I can't thank the staff at Newton Fallowell enough, specially Tom and Sally for all they did in making my purchase go through smoothly. Many thanks.

Pauline · 2 January 2019 · Newton Fallowell Swadlincote

5/5

Google

Great experience selling our house with the swadlincote team! Many thanks, & a special thank you to sally & tom for everything to speed up our sale.

Graham · 2 January 2019 · Newton Fallowell Swadlincote

5/5

Google

The team at Newton Fallowell, Swadlincote were very professional and helpful with the sale of our home. I would like to thank Tom and Sally for their friendly and helpful approach with the sales process.

Sarah · 2 January 2019 · Newton Fallowell Swadlincote

1/5

Google

I purchased a house through the agency. The agent who was dealing with my purchase was unprofessional. He was alright till the offer. Then started to delay with things, his customer service skill wasn’t great!!I had to go ahead just because I liked the property..

Lillyna · 2 January 2019 · Newton Fallowell Swadlincote

5/5

Google

I know estate agents get some bad press however I can only thank them for the professional way in which they handled the sale of my mother's house. Not only from a sale point of view but also the way they helped me with other issues not related to the sale and beyond the remit of the original contract. I don't usually leave reviews but think they deserve this. One more thing they were nice people to deal with (not many about these days) Steve Smalley

Steve · 2 January 2019 · Newton Fallowell Swadlincote

5/5

Google

I have just purchased my house from Newton Fallowell in swadlincote, i was looked after by Tom and Sally and can honestly say they are a very welcoming team, nothing was ever a problem for them and Sally was very helpful liasing between solicitors when things were taking there time to move. Thank you to an amazing team

Nicky · 2 January 2019 · Newton Fallowell Swadlincote

4/5

Google

Rating only, no written review.

Jaabb · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

I'm so glad to hear that you've had a great experience with us, Jaabb. Thank you for your time and feedback!

5/5

Google

Jason was very helpful and patient and did a brilliant job for us

Dan · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Hi Dan, it's great to hear that Jason was able to help you. Thank you for the five star review!

1/5

Google

Unprofessional and lack of communication between staff, viewed a property and was told it had no interest, went to the office to put the money down and had gone 5 days prior! Had time off for nothing!

Phoebe · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Hi Phoebe, I'm sorry to hear about your experience with Newton Fallowell. We take feedback very seriously and will pass on your comments to the relevant departments for review. I do want to let you know that we have a team of property managers who are in touch with our agents and this is not normal behaviour from them - they'll be reviewing their communication channels. Thank you for sharing your experience.

5/5

Google

Recently sold a property through Jason and Jorden at the Lichfield branch, property sold within 3 weeks, and all queries were answered swiftly and promptly

Sarah · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Thank you for taking the time to leave us your review, Sarah. We're glad that Jorden and Jason were able to help make the sale of your property a smooth process!

5/5

Google

Couldn't fault them. The service and help we have had in trying to rent a place from Hollie in particular has been top class.

Phil · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Phil, thanks for taking the time to leave us a review. I'm glad to hear that Hollie was able to help you find your perfect rental! We're always striving for excellence in every aspect of what we do and it's wonderful to know that our colleagues are meeting those expectations. Thank you for taking the time to share your experience with us.

1/5

Google

Very poor quality. Very unprofessional behaviour. When letting property of them be careful because they hide information....when have some problem with the property they don't put attention. When is time to bring back deposit they lie for many many things to do not do it. The most worst agency ever.

Atanaska · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Hi Atanaska, thank you for your feedback. I'm sorry to hear that your experience with our team was not a positive one and I'd like to get more information about the property you mentioned so we can investigate this further. Please call us on 01543 251310 and I'll be happy to help find out what happened.

1/5

Google

The worst agency ever. I don’t even know where I should start. I rented with them for 6 months, and everytime I had a problem I sorted it myself, they could never get in touch with the landlord, everytime I was calling em the answer was “ we’ll give you a call back “ and when I try to finish my contact with them they want to pay additional money 75 pounds.

Vladimir · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Hi Vladimir, sorry to hear that you had a frustrating experience with us. We take feedback very seriously and will be taking the time to review your case in more detail. I'll make sure this is brought up for improvement. I also want to apologize if our customer service team was not helpful enough when you were trying to end your tenancy agreement; it sounds like they could have done better by following up on the callbacks promised and communicating clearer about what would happen next. We're always looking for ways to improve, so thank you for sharing your thoughts here!

5/5

Google

This is the second property I've rented from goodchilds with zero issues, the team have always been quick and efficient getting back to be and I've always been kept up-to-date with what's going on. I highly doubt it'll be the last time I use them and can't recommend them enough.

Samuel · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Thank you for your kind words, Sam! It's so great to hear that our team has been helpful and responsive during this process. I'll be sure to pass on your feedback about the service we provided. We are committed to providing a high-quality experience for all of our clients. If there are any areas where you feel we can improve, please don't hesitate to let us know!

1/5

Google

The worst agency ever. I don’t even know where I should start. I rented with them for 2 years, and everytime I had a problem I sorted it myself, they could never get in touch with the landlord, everytime I was calling em the answer was “ we’ll give you a call back “. Ive been waiting for my deposit back for a month because the landlord was accusing me for damage in the house that was actually there before I moved(as I have pictures taken by the agency) . And they didn’t let me know that they will take out 162.50£ out of my 862.50£ deposit for damage repairs. Its a bit funny how is a fixed price isn’t it? Anyway, I had to get the pictures to show them to Vicki cuz for some reason they didn’t have them in the system anymore. Another funny thing here, how can you lose some pictures of a tenancy agreement especially when I had to sign every single page of pictures which is a bit useless. Also 2 years ago when I moved there, I had an annual gas check and they removed the gas pipe from the cooker. And this year the landlord accused me for removing the pipe and changing the cooker to an electric one 😂. Why would I remove a gas pipe? And the landlord said he will charge me for fitting the pipe back. How can you do that when I have a certificate from British Gas saying they shouldn’t have a gas pipe in the kitchen due to safety reasons. Thankfully I kept the paper and everything else and they charged me only 70£ for the bushes which at the beginning I remember Vicki said only50£ but in the end it was 70£ for some reason. I definitely don’t recommend this agency. They will never help you, never answer your questions and they’re very ignorant as well

Oanna · 2 January 2019 · Newton Fallowell Lichfield

5/5

Google

Vicky was very quick to respond to our issue in the rented house. I was kept updated by email and phone, and a tradesman was arranged and with us within 24 hours. Thanks for the super response. All is well again!

Neil · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Thank you so much for taking the time to leave such a detailed review, Neil. I'm glad we were able to help in your time of need and that everything is working well now!

5/5

Google

Rented for 6 months. Had no trouble, house was in a great condition when we moved in, Land lord was great. When we moved out, we got the full deposit back( - checkout fee)(house was in same state when we left), staff were friendly and helpful. Has been one of the best companies we have rented from.

James · 2 January 2019 · Newton Fallowell Lichfield

Agent replied · 31 December 2024

Thank you for your review, James. We're glad to hear that you had a positive experience with our letting agents and we hope to work with you again in the future!

5/5

Google

Rating only, no written review.

Rox · 2 January 2019 · Newton Fallowell Sleaford

Agent replied · 31 December 2024

Thank you.

5/5

Google

Rating only, no written review.

Philip · 2 January 2019 · Newton Fallowell Sleaford

Agent replied · 31 December 2024

Thank you.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Newton Fallowell branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 2 Gold across two branches.

British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.

British Property Awards by year, 2019 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.

ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.

ESTAS awards by year, 2020 to 2023
  • 2023 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners

    • GoldESTAS 2022: Lettings (Tenants), East Midlands (Derbs, Notts, Lincs)Bourne
    • BronzeESTAS 2022: Lettings (Landlords), East Midlands (Leics, Northants, Rut)Oakham
    • Best in County (3)ESTAS 2022
      • Rutland: Sales & Lettings (Landlords & Tenants), Oakham
      • Lincolnshire: Landlords, Stamford
      • Lincolnshire: Tenants, Bourne
  • 2021 2 Best in County across two branches ESTAS 2021 winners

    • Best in County (2)ESTAS 2021
  • 2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Tenants), East MidlandsBourne
    • Best in County (3)ESTAS 2020

Source: ESTAS winners lists, as published, linked by year.

EA Masters

Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.

Source: EA Masters winners lists, as published, linked by year.

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Questions about Newton Fallowell

Which Newton Fallowell office has the most reviews?

Newark has the most, with 682 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.

Where are the Newton Fallowell offices?

The 36 Newton Fallowell offices, by town:

What do sellers say about Newton Fallowell?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."

What do buyers say about Newton Fallowell?

27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"

What do tenants say about Newton Fallowell?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."

Has Newton Fallowell won any awards?

Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.

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