Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
6,042 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.
4,824
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotLincoln branch
I've used the services of the Lincoln branch of NewtonFallowell for both house purchase and property lettings management. Rebecca Ablard and the team are always friendly, knowledgeable and helpful. Keep up the good work! DavidG
5/5
FacebookPurchased through Newton Fallowell this month... very efficient service. Dealt with James Archdale who kept the communication going and was available to answer any queries etc. Would definitely recommend.
Hi Rob, Thanks for your review. We are pleased you had a good experience with Newton Fallowell and hope you have settled into your new home nicely. Kind Regards, NF Team.
5/5
Facebookvery efficient, communication is of a high standard. Would use them again if required
Hi Nicola, thank you so much for your positive comments about Newton Fallowell Burton on Trent!
5/5
FacebookNewton and Fallowell always answered the phone and helped in anyway they could. Communication was very good. The person who was most helpful was Oliver. He even took the time to contact me out of hours. Would definitely use again.
Hi Lisa, Thanks for your review, it wasn't easy start to finish but with excellent communication and teamwork we were so pleased to get it over the line for you. Kind Regards, NF team.
5/5
FacebookWe are very grateful to Sarah from Newton Fallowell for the energy she put into enabling the completion of our house purchase. She made all the difference!
Hi Lynne, Thank you for the lovely words, Sarah was over the moon for you. All the best for the future from the NF team. :)
5/5
FacebookAny praise we can give to Nicola and Vicky is going to be inadequate. Their advice on pricing and methods of sale were spot on and a buyer was found very quickly. They dealt with a difficult probate sale, our solicitors and conveyancing with complete professionalism. Our requests for help were dealt with quickly and efficiently in the most charming manner conceivable. We have already recommended their service with absolute confidence to family members.
Hi Kevin, thank you very much for your review. We got there in the end! You and Nicola were a pleasure to work with, don't forget to pop in for a cuppa next time you're over x
3/5
TrustpilotStamford office
Some excellent service in parts let down by poor communication on occasions, had to chase for updates more frequently than expected.
5/5
GoogleLess than 4 months from listing to moving out! A professional service from start to finish, with expert advice throughout all stages of the sale process. For us, having a "traditional" estate agent manage our sale process was a value for money service
Thank you so much for your feedback Heather!
4/5
GoogleCharges reasonable, communication fairly good, staff quite helpful and friendly. Would reccomend
Dear Lesley, Thank you for your review, it's great to receive positive feedback. We hope you are keeping well. Best wishes, Rebecca
1/5
GoogleVery poor, didn't turn up for valuation appointment.
Hi Helen, we're really sorry that you feel this way. We left a voicemail before the appointment in the morning confirming we could not assist with a valuation due to the issues with knotweed which we explained when you called. We always strive to offer the best service possible and are sorry that you feel you didn't get this. If you'd like to take this further then please email mansfield@newtonfallowell.co.uk or call the branch directly.
5/5
GoogleGreat company, very helpful and the staff are fantastic. Would recommend to anyone looking for a brilliant estate agent.
Hi Paula we are always happy to help! Thank you again for the great review! Jordan
5/5
FacebookThank you to Newton Fallowell for fantastic service during the buying and selling process!. Special thanks to both Nikki and Phil. Nothing was too much trouble for them and all calls and emails were dealt with immediately. The entire team are all extremely polite and friendly. We cannot recommend them highly enough and we will be using them again next time we buy or sell a property. An excellent service, thank you.
Dear Penny, thank you so much for taking the time to review our team and the service you received. I has been a real pleasure working with you and hope we can once again, in the future. With kind regards Jason and the team at Newton Fallowell
5/5
GoogleBrilliant estate agent who were very accomodating throughout the process. Great communications and we would definitely recommend Newton Fallowell
5/5
FacebookMany thanks to Peter and the Team at the Oakham branch. Our house sale was handled efficiently and professionally by all. Your calmness, good humour and sound advice was much appreciated - particularly during the set-backs! - thanks again and best wishes. Sue
5/5
TrustpilotNEWTON FALLOWELL GRANTHAM... SIMPLY THE BEST
NEWTON FALLOWELL GRANTHAM - Would like to thank this store in relation to moving into our new house. We had very difficult, incompetent seller who probably could wipe her backside on her own. However NEWTON FALLOWELL bent over backwards to assist us and nothing we asked of them was too difficult.I would have no reservations in recommended this company. Always polite and hardworking..Many thanks Mr and Mrs Platt
5/5
GoogleExtremely proactive and managed to find me a buyer within days, would highly recommend.
Hi Brad, we are glad to help you! Hope to see you soon!
5/5
GoogleUsed Nick recently for our house sale he was very professional and helped us greatly through the process and he is someone who I would highly recommend.
Thanks for the recommendation Chris, it was real pleasure working with you!
5/5
GoogleAbsolutely fantastic service, Nick couldn’t do enough to help me in the process of buying a house in the Telford area. Very knowledgable and professional, couldn’t fault the service he and his team have provided. Would recommend to all friends and family.
Thanks for the warm words Emma, we were really happy working with you! Hope to see you soon!
1/5
GoogleRating only, no written review.
Hi Thomas, shocked to see your 1 * review - please feel free to contact me to discuss any concerns or issues you have regarding our Ashby branch - we cant find any record of you on our database at all so would like to know more about your rating.
5/5
GoogleRating only, no written review.
Thank you Christopher :)
5/5
GoogleExcellent. Would recommend.
Thanks William :)
5/5
GoogleWe bought our first house via Newton fallowell back when it was duncombe an Baker and it was Sarah who sold us that property so when it came to selling our property 20yrs later we had no problem in approaching fallowells they came round valued it and put it on the market immediately we were soon inundated with viewings eventually we sold in August this year and that’s were the problems started with our solicitors but for Sarah I think we’d of just pulled out of the sale her calm and relaxing manner put us at ease she was very reassuring and kept us positive if Sarah ever decides to leave the sales team I think she should go into conveyancing she seems to no more than the legal bods she kept us informed all through our sale and upto date with our purchase We can’t thank her enough for her professionalism throughout our sale if your looking for a sale agents look no further than Newton fallowell from start to finish they were brilliant Ps THANK YOU ONCE AGAIN TO SARAH 👍👍👍👍👍 and also to the rest of the fallowell team
What a cracking review Neil, so much appreciated. Sarah is an asset to our team and we very much appreciate her! thanks again and all the best for the future!
5/5
GoogleI recently used Newton Fallowell for the purchase of my new home and they were very efficient & helpful throughout. Based on my experience I would recommend them to others
Hi June, thank you so much for the kind words. We wish you all the best for the future in your new home.
5/5
GoogleI found Sarah and the team to be very proactive and was always on the front foot in terms of progressing my house sale. I would have no hesitation in recommending this estate agent
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
ESTAS awards by year, 2020 to 20232023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.
