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Newton Fallowell estate agents in Newark, Burton on Trent, Lincoln and 32 more

4.5

★★★★★ Excellent

6,042 reviews across 36 offices and 7 platforms

www.newtonfallowell.co.uk

Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

4,824

Reviews on Google

All 36 offices

Facebook logo

4.8 / 5

340

Reviews on Facebook

All 36 offices

Yell logo

5.0 / 5

18

Reviews on Yell

All 36 offices

The Trusted Agent logo

4.9 / 5

108

Reviews on The Trusted Agent

All 36 offices

The Trusted Agent logo

4.9 / 5

408

Reviews on The Trusted Agent

All 36 offices

Trustpilot logo

197

Reviews on Trustpilot

All 36 offices

allAgents logo

147

Reviews on allAgents

All 36 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers57 reviews

4.9 / 5 I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Deborah, 27 January 2026Read all 57 from sellers

Buyers27 reviews

4.8 / 5 Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendAnthony, 23 December 2025Read all 27 from buyers

Landlords2 reviews

4.5 / 5 So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Rob, 12 September 2018Read all 2 from landlords

Tenants3 reviews

5.0 / 5 Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Gemma, 28 July 2025Read all 3 from tenants

Our offices

Newton Fallowell's 36 offices, most reviewed first. Each has its own page.

Latest reviews from every Newton Fallowell office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

I bought a house in Newark through the Newton Fallowell Agency. I found Nick & Sarah very helpful with any queries I had with regards to the house I was buying. Both their attitude and customer service was always very professional. I would definitely use their services in the future. Thank you.

Kathy · 16 January 2020 · Newton Fallowell Newark

Agent replied · 8 February 2025

Hi Kathy, thanks for your kind words and feedback, We hope you are enjoying your new home. You were a pleasure to deal with and we hope our paths cross again in the future

5/5

Google

All went fairly smoothly and quickly as it was a complicated transaction

Iain · 12 January 2020 · Newton Fallowell Lincoln

5/5

Google

Claire and the team at Newton Fallowell are great, they cannot do enough for you. We have used them as letting agents for several years now and have always had excellent service at a very reasonable cost.

June · 11 January 2020 · Newton Fallowell Retford

Agent replied · 9 January 2025

Thanks, June!

1/5

Google

I was offended by the lady staff manager who called me and told me she found me quite offensive with my offer I put foreword and that she wouldn't be contacting the seller. with my offer. i have been in this office before and had this aggressive attitude from her before about month ago i was dreading going in the shop but luckily i was introduced to tom who was a lovely guy and took me to the property. he told me they were open to offers and being a property developer with 69 houses under my belt I came home and did a survey price on this property. before i gave them a offer. I have never been spoken to like this except previously by this same women i can honestly say she does not like me. but to talk with a customer like that is to show her ignorance and ability to have good customer relations I will never go to this branch again and I will tell all my clients to do likewise she may think that her attitude is going to win her favours well I'm afraid it will cost this branch dearly for even employing her. so good luck with that one ! i will post on Facebook and let my clients know how ignorant and offensive she is.

Paul · 11 January 2020 · Newton Fallowell Retford

Agent replied · 9 January 2025

Dear Mr Lumley, We are disappointed you were unhappy with the service you received from Newton Fallowell. As you can see from the many other positive reviews, we pride ourselves on providing excellent customer service to all of our clients. As you will be aware from being in the property trade yourself, as agents we are acting in the best interest of our sellers at all times. It is our responsibility to make sure we get the best price for our client and negotiate on their behalf. We are confident that an offer of approximately 70% of the asking price is not in our client’s best interest and when we discussed this with our client they were in agreement. If you would like to discuss this matter any further, please contact the office and ask for John Kidney, Director. May we take this opportunity to wish you all the best in your future property search. Best wishes, Newton Fallowell

5/5

The Trusted Agent
Seller

Service

Service was excellent throughout the purchasing process, even when there were a few complications all the staff explained all they could honestly and clearly

James · 10 January 2020 · Newton Fallowell Burton on Trent

5/5

Facebook

would recommend nicola and vicki to anyone, they sold our house and we brought our new house with them. great service and always happy to help us when we needed it.

Louisa · 10 January 2020 · Newton Fallowell Peterborough

Agent replied · 22 February 2025

Hi Louisa, thank you for your review. We're so pleased you love your new home and we love hearing about what you've done to it so far! Please pass our regards onto Linda and Trevor x

5/5

Google

As a first time buyer Newton Fallowell really helped explain everything to me and offered me lots of helpful advice.

Sam · 10 January 2020 · Newton Fallowell Retford

Agent replied · 8 January 2025

Thanks Sam. Best wishes in your new home.

1/5

Google

Really poor attitude!! Expect to be let down many times when trying to sort issues!!! My friend warned me that they took all their deposit for small things but I went ahead as loved the house but had many unresolved problems

Graham · 10 January 2020 · Newton Fallowell Lincoln

5/5

Google

Recently moved into a property let by Newton Fallowell. Easily contactable and I was kept up to date during the process. Whenever I phoned, simply mentioning the address tended to be enough for the person on the phone to be fully up to speed with what was going on. No waiting for a specific person to call back. Having moved in I reported a few issues which were very promptly resolved. Would recommend.

Matthew · 9 January 2020 · Newton Fallowell Lincoln

5/5

Google

I have been impressed with the level of customer service recently received from Emily at Newton Fallowell Retford. Every question has been promptly answered and my queries have been efficiently dealt with.

Michaela · 8 January 2020 · Newton Fallowell Retford

Agent replied · 6 January 2025

Thanks for a super review, Michaela.

5/5

Facebook

Great service leading to a swift sale.

Tracy · 6 January 2020 · Newton Fallowell Oakham

5/5

Facebook

Their service is professional, friendly and extremely effective. They are always ready to help and I have no hesitation in recommending Newton Fallowell.

Paul · 6 January 2020 · Newton Fallowell Brigg

Agent replied · 1 February 2025

Thanks so much for your kind words, it was our pleasure to look after you

5/5

Google

Rating only, no written review.

Gary · 6 January 2020 · Newton Fallowell Burton on Trent

Agent replied

Gary Boyd, we are glad we could help. We hope to be of service to you again in the future. Best wishes, Newton Fallowell Burton on Trent

2/5

Google

Rating only, no written review.

Nigel · 5 January 2020 · Newton Fallowell Oadby

Agent replied · 3 January 2025

Dear Nigel, we are sorry that we did not meet your expectations during your time with us, we are very honest with our clients and if our services were not to your expected standards we will look to improve. We do wish you the very best with your property in the future.

1/5

Google

Rating only, no written review.

Mart · 2 January 2020 · Newton Fallowell Telford

Agent replied · 31 December 2024

Hi Martin, we noticed you have left us a poor review but no reason as to why ? I would love the opportunity to speak with you. Please call the office on 01952 701019 at your convenience. Nick

4/5

Google

Great service , excellent communication.

Mark · 2 January 2020 · Newton Fallowell Telford

Agent replied · 31 December 2024

Thanks mark !

1/5

Google

On time when moved out had problem with money back for deposit sorry guys

Pawel · 2 January 2020 · Newton Fallowell Telford

Agent replied · 31 December 2024

Pawel Maleszyk, we regret to hear that you had a negative experience with us, but as explained on the telephone, the delay in return of your deposit was down to our head office and a backlog with returns for the whole group not the telford office. I am more than happy to put you in touch with our head office to confirm this if you would like to send a message to telford@goodchilds-uk.com. Best wishes for the future in your new home.

5/5

Google

Excellent, reliable letting agent over many years and great sales service

FM · 2 January 2020 · Newton Fallowell Telford

Agent replied · 31 December 2024

Thanks Fraser.

5/5

Google

Great team would recommend them, they are most polite and very helpful,even dealing with a panicking person like myself.

Margaret · 2 January 2020 · Newton Fallowell Telford

Agent replied · 31 December 2024

Hi Margaret, thanks for your kind words. Wishing you happiness in your new home.

5/5

Google

A great team that is incredibly knowledgeable of the property market in Telford. Would recommend to anyone in the local area looking to move!

Adam · 2 January 2020 · Newton Fallowell Telford

Agent replied · 31 December 2024

Thanks Adam !

5/5

Google

Thank you goodchilds for all your help in my property search. Can't wait to move in to my new home! :) 100% recommend goodchilds.

Amy · 2 January 2020 · Newton Fallowell Telford

Agent replied · 31 December 2024

Hi Amy, we wish you happiness in your new home from all the Goodchilds Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Newton Fallowell branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 2 Gold across two branches.

British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.

British Property Awards by year, 2019 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.

ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.

ESTAS awards by year, 2020 to 2023

  • 2023 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners

    • GoldESTAS 2022: Lettings (Tenants), East Midlands (Derbs, Notts, Lincs)Bourne
    • BronzeESTAS 2022: Lettings (Landlords), East Midlands (Leics, Northants, Rut)Oakham
    • Best in County (3)ESTAS 2022
      • Rutland: Sales & Lettings (Landlords & Tenants), Oakham
      • Lincolnshire: Landlords, Stamford
      • Lincolnshire: Tenants, Bourne

  • 2021 2 Best in County across two branches ESTAS 2021 winners

    • Best in County (2)ESTAS 2021

  • 2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Tenants), East MidlandsBourne
    • Best in County (3)ESTAS 2020

Source: ESTAS winners lists, as published, linked by year.

EA Masters

Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about Newton Fallowell

Which Newton Fallowell office has the most reviews?

Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.

Where are the Newton Fallowell offices?

The 36 Newton Fallowell offices, by town:

What do sellers say about Newton Fallowell?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."

What do buyers say about Newton Fallowell?

27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"

What do tenants say about Newton Fallowell?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."

Has Newton Fallowell won any awards?

Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.

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