5/5
Professional
Agent replied
Thank you for taking the time to leave this Mick, we wish you the best of luck in your new home. Kind regards The Newton Fallowell Team

Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
6,042 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.
4,824
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Professional
Thank you for taking the time to leave this Mick, we wish you the best of luck in your new home. Kind regards The Newton Fallowell Team
4/5
Rating only, no written review.
Hi Ben, Thank you for taking the time to leave this review, we appreciate it! Kind regards The Team @ Newton Fallowell
5/5
Good straightforward no-nonsense service from a helpful estate agent. From initial contact to final deal everything went smoothly.
Thanks for the great review, Paul. It means a lot to us. Hope you have been able to settle in to your new home. Best wishes, Newton Fallowell Oakham
5/5
We bought our cottage through Newton Fallowell. Peter and the team were very proactive, they took the time to understand what we were looking for and diligently contacted us as properties came onto the market within our remit. Peter was also fantastic during the purchase. Thank you to Peter and the team.
Hi Shaza & Simon, Thank you so much for the excellent review and we are so pleased to have been able to help with your purchase! I'm sure you wont be moving anytime soon, however if we can help in anyway do let us know! Best wishes from us all!
5/5
Really helpful and efficient service! It was pleasure to do business with Newton Fallowell Estate Agents Bingham
Dear Irina, Thank you so much for your review and we wish you all the best in your new home. Kindest regards Newton Fallowell - Bingham
5/5
During the recent purchase of my new home I went through Newton Fallowell in Bingham. Everyone in branch was a pleasure to deal with - professional, knowledgeable and efficient. Would gladly recommend.
Dear Steven, Thank you for your kind words and we wish you all the best in your new home. Kindest regards Sarah - Newton Fallowell
1/5
We rented through Newton Fallowell in Bingham for just over 3 years. During this time we had inspections every 3 months to confirm the property was being kept in good condition. Upon ending the tenancy and moving Newton Fallowell and the landlord decided that the carpet needed replacing and the walls redecorating. This ended up being to the value of £960, £10 more than the deposit! Bearing in mind that both the carpet and paint were not fresh when we took on the tenancy. After lengthy conversations with Newton Fallowell and taking advice from other letting agents we came to the conclusion that this was totally unjustified as the condition was not as bad as was being made out and we had already spent over £100 having the carpets professionally cleaned. Today we had the decision from the deposit protection scheme that also concluded they were trying to take way too much off us and that there was only fair wear and tear to be accounted for. The outcome now is that a contributuon of £190 towards patching up already used paint and carpet is fair as apposed to the £960 we were going to lose. Be very careful renting through Newton Fallowell as they take the side of the landlord and have been VERY one sided with this decision and way too sure of themselves. Letting agents are not experts in the state of property and the landlords do need to expect wear or a property over years of normal everyday use as being a landlord myself know from experience. A very sad end to a tenancy and a waste of time and effort for £190 when the property was obviously fine and re let / removed from the web within weeks of us moving out and the same carpets still being down in the condition we left them in. Sadly seems to be another case of see what we can get out of someone even after having 3 years and 2 months rent totalling £32,300. I won't be recommending anyone who wants to rent to Newton Fallowell with there total lack of support for the tenant and even after a lot of discussions not admitting that they were wrong to try and charge the whole deposit.
5/5
We sold a house in Bingham through this branch recently. The suggested asking price for the house was very fair for us, but realistic. The house was under offer within a week or so and the sale went through very quickly and easily. Sarah Ballard was extremely helpful throughout. Many thanks.
Dear Diane, Thank you so much for your kind words. Kindest regards Newton Fallowell
5/5
Rating only, no written review.
Thank you James for your review and we wish you all the best in your new home. Kindest regards Newton Fallowell - Bingham
5/5
Rating only, no written review.
5/5
The staff are Very knowledgable,friendly, and very helpful excellent service
5/5
"Excellent professional..."
They were very helpful and professional right from Jason with his initial valuation and brochure production to Liam who had ongoing responsibility for the sale going through . Everything was followed up and the property was sold much more quickly than I expected
5/5
Excellent professional
They were very helpful and professional right from Jason with his initial valuation and brochure production to Liam who had ongoing responsibility for the sale going through . Everything was followed up and the property was sold much more quickly than I expected
5/5
Rating only, no written review.
Gary Boyd, we are glad we could help. We hope to be of service to you again in the future. Best wishes, Newton Fallowell Burton on Trent
5/5
Very friendly and helpful staff
Hi Jo, Thank you for taking the time to leave a review and we wish you the best of luck in your new home. Kind regards The Newton Fallowell Team
1/5
unfair terms added
Be aware at end of tenancy they change the Agreement to withhold your deposit you have to dispute every penny as they are happy to make up a clause to help the landlord. Your tenancy Agreement is law not any extras they add at the end. Avoid if possible
5/5
First class service from the Retford branch
The service provided by the Retford Branch was first class, they kept us informed every step of the way and looked after the viewings.The brochure was excellent and the property sold very quickly.All the staff we dealt with were friendly and helpful, giving us useful advice when we asked for it.
5/5
We have been renting a property since October. Vicki and Nicola could not have been more helpful and supportive throughout the process especially after having a bad experience with our previous estate agents. I cant recommend them enough. 5 star service, friendly and professional. Thank you ladies.
Thank you for your lovely review Sam, lovely tenants like you make our job so much easier! x
5/5
Simon, Sharon and all the Team at Newton Fallowell in Burton on Trent were amazing. They are professional but friendly, highly proactive and keep you fully informed throughout your sale. If I sell a house again, they are the Agents I will be using.
Hi Julia, we are very happy to have provided you with such a positive experience. Thanks again for the recommendation, and have an amazing day. From the team at Newton Fallowell Burton.
4/5
Good experience
I tried to rent a property through Newton Fallowell in Birmingham. Unfortunately, it fell through due to a change in my circumstance. However, they were very considerate and professional and resolved my issue in a satisfactory way. I will be happy to rent with them if the I find a suitable property.
1/5
No benefit over internet based Agents
There is absolutely zero benefit using this company over an Internet or Web-based Estate Agent. Over a period of many months we had numerous viewings but only one offer which was a long way from the asking price. We agreed to lower but still no luck. As far as we saw, the company did nothing except answer the telephone/emails and pass in messages to us, other than the preparation of the information sheet we saw no input whatsoever - regular demands for payment but no calls, no updates and no advice except a continued recommendation to lower the price. In my mind that is not selling but simply letting the price sell the house. In lieu of the lack of input I asked if they would contribute to the fee for withdrawal of the property from the market. Absolutely not, they demanded the £300 which we had to pay. What a waste of our time and £300. Lastly, they charged us for the energy assessment but took many, many months to provide a copy.
4.6/5
Excellen
Really glad we went to market with Newton Fallowell. Any issues were promptly addressed with excellent customer service and upmost professionalism. Would highly recommend.
5/5
Purchased through N&F and the whole process was stress free. Sarah and the team frequently updated me with events as they happened with all parties. Nothing but praise for a job well done.
5/5
Excellent experience with Newton Fallowell! Very responsive progressor!
Thank you Calum for the great review, very much appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.

Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.