5/5
Julie was so pleasant and helpful with the whole process from start to finish
Agent replied · 31 December 2024
Many thanks Darren, it was a pleasure working with you. Good luck in your new home.

Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
5,953 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Leicester Forest East, Bourne, Skegness, Boston (two offices), Oadby, Coalville, Telford, Grantham, Walsall, Brownhills, Ashby De La Zouch, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Syston, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 5,953 reviews on seven platforms, rated 4.5 out of 5 overall.
4,726
Reviews on Google
All 36 offices
349
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Julie was so pleasant and helpful with the whole process from start to finish
Many thanks Darren, it was a pleasure working with you. Good luck in your new home.
4/5
Friendly and helpful staff from start to finish . Good advice about pricing and marketing .
Many thanks Maria, good luck in your new home.
5/5
we were very happy with the excellent service, especially from Julie who really helpful We would definitely use Newton Fallowell again.
Many thanks Jaymal and Tejal, it was a pleasure working with you. Wishing you the very best of luck in your new home.
5/5
I very much enjoyed my experience with Newton Fallowell - i Felt well looked after and tended to my needs in a positive way - fabulous keep up the good work lads and ladies!!!
1/5
Poor customer service. Rang to arrange a viewing, worker took my details and advised I would be called back. However no contact was made, after 2 days I called back and was informed that an offer had just been accepted on the property and that's why I wasn't called. A courtesy call wouldn't have taken them long and in the process they could have suggested any other property I may be interested in!!!
5/5
The team at Newton Fallowell Oadby make a stressful time so much easier - from arranging our sale with a great outcome to advising on the best mortgage deal for our new property they were really helpful, friendly and knowledgeable. Communication was brilliant and nothing was too much trouble, the same with the solicitor they recommended. Basically it’s the full package and you can’t go wrong! Highly recommended.
Many thanks, it was a pleasure working with you. We hope all goes really well in your new home :)
5/5
We initially had our property valued with Newton Fallowell due to a family member passing and Julie made the whole experience so much easier in this awful time. We proceeded with selling the property with Newton Fallowell and it sold very quickly. We were kept in the loop at every step and all the team in the office were helpful and friendly whenever we rang with a question. The whole process was pain free and I wouldn't hesitate recommending Newton Fallowell to friends, family and neighbours! Thank you to Julie and the team and I look forward to dealing with you in the future.
Many thanks, your feedback is much appreciated
5/5
Looking to move to the area, the girls in the office have been very helpful and happy to go at our pace during our search and we are looking forward to dealing with them in the future.
5/5
So a new estate agent Yeh they are all the same arnt they ?? Well nope they can be different fun friendly and with a wealth of knowledge they guided us through a tricky sale involving a probate issue. The ladies were helpful from first contact to a final Thank you. They seam to understand that it's a two way thing where we pay for a service and they provide it to the best of there ability and get the results we all need. Would recommend you talk to them first and they will do there best, what more can you ask for. Thanks ladies
5/5
Rating only, no written review.
Thank you for taking the time to review our service Kevin; we really appreciate it and thanks for choosing Newton Fallowell to sell your property! All the best :-)
5/5
Rating only, no written review.
1/5
letting department, never rang back, but same as other local agents i guess
Hi Andy, I am really sorry that you have had a bad experience with one of our offices. Having checked your information it appears that the issue you have is related to another branch, the Boston Lettings branch. This page is for the Boston Sales office only. Please could you contact us further so that we can help look into this for you.
5/5
The customer service has been excellent and the staff all communicate well with each other so they all know how to help. Thanks to Faith for all the support throughout the process!
Hi Graeme, Thank you so much for your kind words, we really appreciate you taking the time to leave a review of the service received! All the very best to you and your family in your new home :-)
2/5
The Estate Agents did a wonderful job of the pictures taken... However the inside, once we moved in, was not totally as described. and didn't show the true story of what they had done inside. Also, it is very dirty inside and out- things that don't show on pictures. Inside of drawers were unusable,,all need a good clean. Double oven unusable, waiting to have it professionally cleaned in January so not able to cook for Christmas,..Could go on.but what's done is done.. Unfortunately we can't go back to our old place.. BC
Dear Mrs Cunliffe, Thank you for taking the time to leave a review following your home purchase, I'm pleased to hear that the photographs were good. I'm sorry to hear about the issues you have found since moving in to the property however of course, we can't be held responsible for the condition in which a seller leaves their property when they move out. If there is anything that we may be able to assist with, please don't hesitate to contact a member of our team and we would be more than happy to help. Have a lovely Christmas and New Year.
5/5
It was such a pleasant surprise to find an Estate Agent who actually works hard to try to sell your property and earns their fee. Previous experience over the years of 8 purchase and 7 sales transactions, four of which involving Boston Estate agents, had left us singularly unimpressed with the whole profession. I can only praise the team at the Boston office. Communication, which was at a considerable distance because we don't now live in the UK, was excellent. The house was sold very quickly, though the first buyer pulled out through no fault of ours or the estate agent - but that's the UK way of buying and selling - make it as stressful as possible, and it's high time this was changed. A new buyer was found within a week and now all is done and dusted. I wouldn't hesitate to recommend Newton Fallowell to anyone looking to sell or buy.
Thank you for taking the time to review our service, your wonderful words mean an awful lot to us as a business! We're delighted that you chose us as your estate agent and so pleased that we were able to meet your expectations and (hopefully) go some way towards rebuilding your trust and faith in the industry. All the very best for the future :-)
3/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
3/5
Rating only, no written review.
5/5
excellent, would def recommend and would use if I move again
Thank you Jane, we do hope you are enjoying your new home :)
4/5
Great experience. Sold quickly. Kept up to date with info. Friendly staff
5/5
Sold my house within days, and were extremely helpful throughout the entire process. Highly recommended.
5/5
I had a valuation last year on my property but decided not to sell at that time. I was so pleased with their service I've decided to use them again for another valuation.
5/5
Excellent service - could not have asked for more - achieve more value than any other estate agent based on their view of market value - met our requirement to complete the sale in less than two months - kept us informed throughout
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2019. A British Property Awards winner every year since 2021.
British Property Awards by year, 2025 to 20192025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2023, 2022, 2021, 2020.
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.

Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 682 reviews rated 4.8 out of 5, followed by Burton on Trent with 659.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.