5/5
Chris and James were amazing. Very approachable and kept us informed throughout the purchase. A very professional agency.

Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
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★★★★★
5,953 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Leicester Forest East, Bourne, Skegness, Boston (two offices), Oadby, Coalville, Telford, Grantham, Walsall, Brownhills, Ashby De La Zouch, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Syston, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 5,953 reviews on seven platforms, rated 4.5 out of 5 overall.
4,726
Reviews on Google
All 36 offices
349
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2019. A British Property Awards winner every year since 2021.
2025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2023, 2022, 2021, 2020.
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
2022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Chris and James were amazing. Very approachable and kept us informed throughout the purchase. A very professional agency.
5/5
I do like this Agency, but especially we are lucky to work with Alison!
5/5
I can't recommend Newton Fallowell highly enough! Their team are everything you would hope for in an estate agent. They are friendly, efficient, and a pleasure to work with. After experiencing disappointment with other agents in the area, we decided to go with them, and it was the best choice we made. We've successfully sold two houses with their help, both in a remarkably swift manner and with minimal fuss. If you're looking for a trustworthy and effective estate agent, look no further!
5/5
Newton Fallowell did an excellent job, selling my house in Ashby at a time when the housing market was particularly sluggish. I was very impressed with the photographs and description of my house as they made it sound amazing. I found all members of staff to be friendly and very helpful. A special mention must go to Donna and Charlotte who supported me through this difficult and stressful time.They provided me with great support and showed empathy when I was struggling with my first time buyers who took forever to reply to any emails and seem to have employed the slowest solicitor ever!
5/5
We purchased a property via Newton Fallowell in Ashby. We couldn’t speak highly enough of Charlotte and the way she handled the whole process. It was at times a frustrating and lengthy 5 property chain (through no fault of Newton’s) but she kept us fully informed throughout with complete transparency which enabled us to manage our expectations and our purchasers. She was readily available if we did have any queries and responsive when messages were left for her. Highly recommend
5/5
Absolutely fantastic estate agents. Their communication was excellent throughout, and they were consistently professional and supportive. I can’t thank Samantha enough, she was incredibly kind, attentive, and understanding every step of the way. I would highly recommend their services.
5/5
I had an excellent experience with Newton Fallowell Coalville during my recent house move. I sold my house and bought my new home through them, and the whole process was handled incredibly well from start to finish. Ashley and Samantha in the office were fantastic throughout. Their communication was excellent, they kept me regularly updated, were always quick to respond to questions, and were so helpful and reassuring whenever anything came up. Both parts of the chain were clearly communicated and managed really smoothly, which made what can often be a stressful process feel much easier. Their professionalism, organisation and support really stood out, and I’m so grateful to Ashley and Samantha for helping make my move such a positive experience. I wouldn’t hesitate to recommend Newton Fallowell to anyone looking to buy or sell their home.
We are absolutely thrilled to hear about your positive experience with Ashley and Samantha. Thank you for recommending us, Karla!
5/5
Katsina has a wonderful way of making you feel at ease and kept me informed a the way through the selling process. We had a few hiccups on the way but katsina sorted everything with ease and expertise. We will definitely be keeping them in mind for our next move. I would highly recommend katsina and matt at Newton and fallowell! 5***
Thank you so much for your kind words and for taking the time to share your experience. It was an absolute pleasure supporting you through your sale. While every move can come with a few challenges along the way, I’m really glad we were able to navigate everything smoothly and keep you informed throughout. Your recommendation truly means a lot, and we’d be delighted to assist you again when the time comes for your next move. Wishing you all the very best in your new chapter!
5/5
All we can say is "wow!". Teigan was amazing and dealt with everything quickly and efficiently. Went from viewing to 'offer accepted' in just over 24 hours. Brilliant person/people to work with - highly recommended. Thank you again X
Thank you so much for the amazing feedback! “Wow” is exactly what we love to hear 😊 We’re thrilled that Teigan was able to make the process so smooth and efficient for you, especially turning things around so quickly from viewing to offer accepted. It really means a lot to know you had such a positive experience with us. Your recommendation is hugely appreciated, and we hope to be able to help you again in the future. Thanks again! Teigan & the team Newton Fallowell
5/5
Straightforward advice and realistic expectations from day one, unlike other estate agents. Jon, Louisa and Laura were always contactable and went out of their way to keep me informed on any developments related to my sale and purchase, concluding with a successful move to my ideal property. Would recommend above all other agents in the area. Best wishes for your future endeavours.
5/5
I recently purchased my home and couldn’t be happier with the experience. The estate agents were professional, and extremely responsive throughout the entire process. I also want to mention Kacper, who helped me a great deal along the way. He was always available when I needed assistance and made sure everything stayed on track. His support really made a difference. I’m so grateful for all the hard work and would highly recommend them to anyone looking to buy or sell a home.
5/5
Supported my parents through a tricky auction sale after a house fire. Great communication throughout
5/5
Newton Fallowell have represented my interests in managing the letting then selling it. They consistently made good decisions in the letting side and were wise enough to recognise where compromise was appropriate. I would also expect the tenants to agree with this review as the only reasons for requesting they vacate was the intent to sell the property. For selling, I received excellent advice with realistic expectation against market activity and pressures. I received a an offer very close to the asking price and had agreed a sale within 4 weeks of it going on the market. With my experience currently as a buyer, the service has not been matched in the area I am now looking to buy. Letting a property out or selling, I have received outstanding help and support.
5/5
Fantastic service from Clair and the Sleaford team I recently used Newton Fallowell in Sleaford to find a tenant for my terrace rental house, and I couldn't be happier with the service. Clair was exceptional throughout the entire process. She handled everything, from advertising the property and conducting viewings to the rigorous vetting of potential tenants. She found me a really high-quality tenant who has now moved in, and I’m confident they’ll be there for the long term. If you’re a landlord looking for a stress-free experience, I highly recommend the service from NFW.
Hi James, wow what an excellent review. Thank you very much, that has made my afternoon. Claire is a real asset to our team - Matt Foston, Director.
5/5
Absolutely great team, sold our place in a month , great coms at all times, would highly recommend.
5/5
Excellent service from Andrea and team in the lettings department 100% recommend renting from them
5/5
Andrea was lovely, very accommodating for any extra viewings for our rental property All staff amazing from both offices all really friendly and helpful Now moved in and house is lovely- Thankyou!
5/5
Was brillant from start to finish, Andrea was lovely and helped us with all our questions. Thank you for everything
5/5
Very professional service overall. All aspects of the sale were dealt with in a timely way. Also the whole process was made as straightforward as possible and with concern to our needs & concerns. Kiera Owen support & advice throughout was courteous & very helpful. Would recommend the agent most definiely.
Thank you for your fantastic five-star review. We’re delighted to hear that you found the whole sales process professional, straightforward and handled in a timely manner. Moving home can be a stressful experience, so it’s great to know you felt supported and that your needs and concerns were carefully considered throughout. Kiera will be especially pleased to read your kind words about her support and advice, we’ll be sure to pass on your feedback to her. Thank you again for your recommendation, and we wish you all the very best for the future.
5/5
In in the process of buying a house via Newton Fallowell estate agents. I'm pleased to say they are as expected very professional, knowledgeable and friendly. Will also do their upmost to meet everyones needs. Fully recommended.
4/5
Rating only, no written review.
5/5
Hi cameron.we both would like to say a huge thanyou to yourself and other staff at the office,for the sale of our property.we had recently brought the previous property off you and with the fantastic help from all of you we decided to request your help for our sale.we were not disappointed you updated us on a regular basis, nothing was too much trouble and made the sale run smoothly and less stressful.we have praised your service to friends and family and definitely would not hesitate to use you again.but we are hoping that this will be our forever home.thanks to all of you for your service and keep up the good work.lovely estate agents.
Thank you for your lovely words. I hope you're all settled in your new bungalow! -Cameron
1/5
Very bad service and always give silly reasons for resolve issue. I have waiting for last 3 month to resolve issue in property. but they not taking care about it. so anyone please take care before go with this letting agency.
Hi Mr Patel, As you have been informed, we cannot action a repair on your property that is not urgent until we get the landlord's permission to do so. I know you are in contact with our lettings team about this at the moment but if you want to discuss this further then feel free to call me on 01782 206713. Cameron- Office Manager
5/5
Great estate agents would use again
Thank you for the lovely review, we look forward to dealing with you in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newark has the most, with 682 reviews rated 4.8 out of 5, followed by Burton on Trent with 659.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.