Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
6,042 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.
4,824
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFrom the first visit and valuation to the magic phone call that's says the keys are being handed over the service is first class. The communication and experience proves invaluable during this stressful transaction. Would definitely recommend, all the staff are polite, professional and friendly.
5/5
GoogleHaving recently sold our house through the Coalville branch of Newton Fallowell, we wish to give a huge thank you to Lauren, Alex and Julie for all their efforts in ensuring a satisfactory completion of the sale. Not always plain sailing, but they kept on top of the situation and kept us informed of progress. Thank you.
5/5
GoogleI would thoroughly recommend the Coalville branch of Newton Fallowell. Our sale hit a number of problems because of the first time buyers in the chain. This was no fault of Newton Fallowell. Throughout the time of the sale, FN were extremely helpful and continually kept us informed. Alex was a star, always letting us know what was happening and chasing the other estate agent, who was extreme poor - don’t get me started on Aston & Co!!
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent free mortgage advice
Hi Robert, we are thrilled to hear of your positive experience with our mortgage team and that they were able to assist you. Please let us know if we can assist you in any manner in the future. Best regards, the Team @ Newton Fallowell
5/5
GoogleVery nice people at the Melton Mowbray branch. Always someone there to answer any questions.
Hi Pauline, thank you for your kind words. We are pleased to hear that you had a pleasant experience dealing with Newton Fallowell for your recent purchase of your lovely new bungalow. We wish you all the best for the future and if we can be of any further assistance then please let me know. Best regards, the Team @ Newton Fallowell
5/5
GoogleThe people here are absolute legends and will definitely be recommending them to everyone. Well done guys keep up the excellent work
Hi Brendan, thank you for your lovely review. Your feedback is always greatly appreciated and we are delighted to hear of your positive experience dealing with our team. Best regards,
4/5
GoogleGood service, kept us updated throughout the process, quick to answer questions and help with recalcitrant purchasers! Helped out on move day by fetching forgotten items.
5/5
GoogleKieran and his team have been incredibly helpful and hardworking in achieving the sale of our house. You get what you pay for! I would recommend them to anyone.
Hi Mrs Tame, thank you for your kind words. Following previous marketing with another agent prior to our marketing, we appreciate this feedback towards how you found our service. The hard work continues however, as we will endeavour to keep you updated throughout your sale and purchase until completion. Best regards, the Team @ Newton Fallowell
5/5
GoogleCompletely professional and trustworthy are the words that come to mind when I reflect on my experience of Kieran and his team selling my deceased Mother's home. The whole process was emotionally very difficult, but completely eased by the sensitive support, and efficiency of Kieran and his team..... Simply the best service I could have wished for...grateful thanks.
Hi Denise, thank you for your lovely review. It was a pleasure in selling your late Mother's home, through what we appreciate was a difficult time. We are pleased to have seen the sale through to completion for you and wish you all the best for the future. Best regards, the Team @ Newton Fallowell
5/5
GoogleThank you to Amelia and the sales department at Newton Fallowell Mansfield for your time and effort spent getting my purchase to completion.
Fantastic to see.
5/5
GoogleRate Jordan and his team highly ! Would recommend to anyone looking to rent or buy. Fab service
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleFull professionalism from the beginning to the end of the purchase of the house. Great communication, atmosphere and care for the client. Newton Fallowell Mansfield -THANK YOU VERY,VERY MUCH !!!
Love this comment
5/5
GoogleExcellent estate agents. Jordan did the valuation and was very professional and thorough, he captured the property so well and this was published and advertised within hours on right move, zoopla, on the market, Facebook, Instagram. The multiple advertising worked and generated 6 interested parties in a couple of days. Amelia from sales was so friendly, and property went under offer within 4 days of going on market Amelia overseen the smooth running of the sales process throughout and gave regular weekly updates, by chasing solicitors and advising of any issues that needed resolving, ie. Reminders to get garden cut, etc. Property completed within 9 weeks from going on market, which is a lot quicker than expected. I have no hesitation in recommending Newton Fellowell Estate agents. Thank you so much.
Fantastic
5/5
GoogleBest Letting Agent in Mansfield, even Nottinghamshire by far. If you are serious about wanting your property let by a professional agent who have your investment at heart - then look no further than these guys!! I have managed my property myself for the last few years and the last tenants didn’t end so well, mainly for the fact due to my own commitments, my rental property hadn’t been my top priority. Since the property had been empty, we had spent alot of time and money to get it better than ever to attract good future tenants. With this in mind it was time to go out and see what local agents were available to take on my property and manage fully for me. The search did not go well, due to me personally working during the time letting agents were open, I completed several “Contact us” pages, sent off emails and messages on Facebook - how many got back to me - zero! Then I was on Facebook and saw Newton Fallowell had started doing lettings. I contacted them on Facebook Messenger on the 7th January 2019 and Molly came back to me straight away, she took my details down and offered to call me at a time to suit to discuss further. Within 48 hours Molly had spoken with me, met me at the property and got it live on Rightmove! Within a week viewings were happening (the work wasn’t even finished on the inside of the property) and an application was received - all without even having pictures of the inside of the property online!! Both Molly and Jordan have kept me up to speed on everything regarding viewings, applications and reference checks. They have been fantastic at getting repairs completed for me that we haven’t had the time to arrange and have made sure the right people are doing the right jobs and for a price that is suitable. They have been there to help advise on anything that I also need to sort as a landlord to make sure I am following all the laws and regulations that I need to and to make sure everything is 100% for tenants moving in - after all, if everything is 100% for moving in, you want it as close to when they are moving out. I have received confirmation this week that my tenants are due to move in tomorrow, this is less than 3 weeks from instruction!!!! No corners have been cut, all the I’s have been dotted and T’s have been crossed. I literally cannot recommend Newton Fallowell enough, they have done exactly what you would expect an agent to do for you, but you don’t hear of it anymore. The service has been second to none, the help I have received has been amazing and to top it off they have worked to extremely tight deadlines to get this completed for me. They literally make you feel like you are their only customer - which with the hours they are putting in, I can assure you, you won’t be. If you are a serious landlord, looking for a serious letting agent - Give Jordan or Molly a call, they will not let you down!!!
Absolutely over the moon with this review...what can I say to that. TeamWork.
5/5
GoogleFantastic letting experience from Molly and staff. Very quick to book a viewing, and was very quick in ensuring the application was finished as swiftly as possible to enable us to move in, while also making sure any minor work was finished prior to us getting the keys. Would recommend highly to anyone looking to rent a property.
Thanks Dayce, thats fantistic...apologies for the late reply. Wishing you all the best.
5/5
GoogleMy elderly parents had to move from Nottinghamshire to Derbyshire to be closer to family and downsize from a semi-detached house that they had lived in for nearly 60 years to a bungalow. Jordan Mariner the managing director put us and my dad at ease straightaway and was very knowledgeable about the housing market and all it entails. He took some great photos to show off my parents house at its best. We knew we were in safe hands and the whole process was made less stressful for us all. The house sold within a few days of going on the market. We would not hesitate to recommend Newton Fallowell Estate Agents in Mansfield.
Thank you Kay, loved having you all onboard. I hope they are both settled. Take care and thank you again.
5/5
GoogleNewton Fallowell kept me regularly informed on the progress of my house purchase & ensured everything went through on time & to plan even though I was on a very short lead time to exchange contracts. Amelia was very helpful & always very polite & friendly. Keys handed over promptly on time. Thank you Simon
1/5
GoogleQuite easily the most inept letting agents I have ever known. From the first meeting to returning of our deposit they were downright useless. Having given notice over 2 months before the end of our tenancy to give them chance to find a new tenant, nothing was done. The only reason our landlord found out we were vacating the property was because I told them. Newton Fallowell had done nothing to keep her updated. It took nearly 4 months to receive an inventory, faults were reported, but no acknowledgement was ever made, until I reported these directly to the landlord. Then we come onto the fact they lied about inspections. When the landlord contacted them regarding the outcome of an inspection, they simply lied and said they had arranged one and we had then cancelled. No request was ever made to us. You would think that a managing director of a branch would have oversight as to all the facets of the business, this is not the case. On one of the multiple times I went into branch regarding the inventory, Jordan simply replied, I don't know about them, that's why I pay someone else, and then queried as to whether tenants usually get one. Having dealt with other branches of Newton Fallowell in the past, I thought I would receive the same level of professionalism and service. Very much not the case. I for one am glad to be rid of them and will take great pleasure in telling anyone who asks just how shocking they are.
Good Afternoon, I am sorry for you having to take the time to write feedback on the service provided, if you would like to discuss your concerns please do not hesitate to contact ourselves. Regarding the comments above I can only apologise but, I only recall meeting you once or twice in passing in the office to say hello and one time when you asked about your inventory which you are right I passed onto my lettings manager as this is her job. Unfortunately, as I manage sales, have meetings and deal with advertising like all businesses I put someone dedicated in that position. I cannot be available for everything, I wish I could but, I am only one person so I do apologise. I know you wasn't happy about the time taken to return the deposit (from memory you moved out on the friday the 1st and was returned on the Wednesday) but, we do have upto 14 days to return.
5/5
GoogleThank you for all your help and patience throughout the sale of our house. Jordan came out and took the time to get to know us, and as a result the house sold within a few days. The process took longer than expected due to the chain, but Amelia in particular was brilliant. She was both professional and helpful throughout and especially whilst the delays were happening. Fabulous service guys and again, thank you so much for all your help!
Thank you so much Cat for your kind words...sorry I wasn't around to say well done yesterday . Hope you enjoyed the sun in the USA
5/5
GoogleWorking with Jordan and the team is always a pleasure. They have a great team and are always looking for the next opportunity. We have had some very happy clients using the team at Newton Fallowell and would recommend them for property sales. A friendly and transparent service! Keep going team!
Hi Jessica, we are very happy to have provided you with such a positive experience ;-)
4/5
GoogleRating only, no written review.
5/5
GoogleVery helpful dealing with house sale of parent from a distance.
5/5
GoogleSupportive, friendly and rang you back when they said they said they would! Northing was ever too much trouble and would definitely use them again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
ESTAS awards by year, 2020 to 20232023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.
