Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
5,944 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Leicester Forest East, Bourne, Skegness, Boston (two offices), Oadby, Coalville, Telford, Grantham, Walsall, Brownhills, Ashby De La Zouch, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Syston, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 5,944 reviews on seven platforms, rated 4.5 out of 5 overall.
4,726
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery helpful, would recommend their services
Thank you, David, for your 5-star review. We’re delighted to hear that you found our team helpful and that you would recommend our services. Your support is greatly appreciated, and we’re grateful you took the time to share your experience. Thank you again!
5/5
GoogleWe have just completed a protracted and at times frustrating sale of a rental property. Kiera Owen kept us updated throughout the process, both by email and telephone calls, diligently chasing solicitors to ease the process. This is the second sale Kiera has dealt with for us and she is unfailingly cheerful and professional. We would recommend Newton Fallowell without hesitation.
Thank you so much, Sarah, for your wonderful review and recommendation. We’re delighted that Kiera was able to support you throughout what was, at times, a challenging and lengthy sale. Keeping clients informed and proactively progressing matters is something we pride ourselves on, and it’s fantastic to hear that Kiera’s communication, diligence, professionalism, and positive attitude made such a difference. We’re especially grateful for your continued trust in us for a second sale. Thank you again for your kind words and recommendation.
5/5
GoogleWhat a great experience from start to finish, worked wonders for me and would highly recommend them to anyone thinking of selling. Alicia and Kiera from the Spilsby office were always on hand to help with any questions or problems that arose, can't thank them enough. John & Sonia
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us was so positive from start to finish. Your recommendation means a lot to us, and we truly appreciate your trust. If you ever need anything in the future, we’re here to help!
5/5
GoogleHad a really smooth experience with Good Childs Estate Agents. The team were professional, friendly and helpful through my tenancy period. They made everything feel straightforward and stress-free. Would definitely recommend.” I’d like to highlight how great the service was from Bradley. He was knowledgeable, responsive, and genuinely helpful till the end and also got my deposit within few days after my tenancy. His communication was excellent. Thank you Good Childs.
Thank you for your kind words Dipin, we are delighted that you were so happy with your experience as a tenant.
5/5
GoogleI cannot recommend this estate agency highly enough. From the very first enquiry through to completion, the team provided an outstanding level of service. They were professional, knowledgeable, responsive, and kept me informed every step of the way. The whole process was handled efficiently and with genuine care, making what can often be a stressful experience feel straightforward and manageable. Any questions I had were answered promptly, and I always felt valued as a client. A special thank you to the team for their hard work, dedication, and excellent communication throughout. I would not hesitate to use their services again and would highly recommend them to anyone looking to buy, sell, or rent a property. Thank you for making the experience such a positive one.
Thanks for your great feedback Bradley, we wish you all the best!
1/5
TrustpilotMy experience with Newton Fallowell was…
My experience with Newton Fallowell was extremely disappointing. After deciding to withdraw my property from the market, I found myself in a dispute regarding the interpretation of the notice period in their contract. Despite the agreement appearing to require 14 days’ notice from the seller after the minimum term, I was met with conflicting interpretations and discussions regarding potential fees and contractual obligations. I never refused any viewings, nor was I asked whether the agent could conduct viewings on my behalf. Despite this, the issue was raised during discussions surrounding the termination of the agreement. What was particularly concerning was that I was accidentally sent an internal email that was clearly not intended for me. The email contained internal discussions about my instruction and the agency’s position regarding my notice. It also appeared to acknowledge that my 14-day notice should be accepted. Receiving internal correspondence by mistake raised serious concerns about professionalism, communication standards and the handling of client information. Throughout the process I repeatedly requested clarity regarding the contractual basis for any fees being discussed and confirmation that my property would be removed from marketing portals. Rather than receiving a straightforward resolution, the matter became unnecessarily drawn out. Communication regarding a prospective purchaser was also frustrating. I repeatedly had to request updates regarding their position while trying to resolve the contractual issues at the same time. As a client, I expected transparency, professionalism and clear communication. Unfortunately, that was not my experience. Based on how this matter was handled, I would not use this agency again and would encourage others to carefully review all contractual terms before signing.
1/5
TrustpilotPoor service!
I recently decided to rent my property out for the first time engaging the services of Newton Fallowell letting agents in Lincoln. Right from the start I had problems with the tenants they had found me. Once the tenants had moved in they showed very little interest in sorting the problems out, instead preferring to take the tenants side at every opportunity, with very little interest in listening to my side of things even though I was the person paying for there poor services. The whole experience was awful and I lost a lot of money. Avoid!
5/5
GoogleWe chose Newton Fallowell on the basis of their excellent reputation and were not disappointed. The manager, Adam, was superb in personally overseeing our purchase and sale. Everyone in the office was proactive and kept us well informed of the progress of the whole transaction, to enable a smooth and well coordinated purchase and sale. Well done and thank you to all involved for a highly professional service. We recommend the team at the Stamford office unreservedly.
1/5
TrustpilotThis Estate agents is the worst around
This Estate agents is the worst around. We had been going through a purchase of property that took 10 months to never complete. One issue after another and the service from Amy and Oliver wasn’t good. Oliver couldn’t keep track of the lies he was telling from day one saying he had spoken directly to the seller’s solicitors and he never did. Saying he had “ contacts to contact people about a one going issue with the property we trying to purchase”to then suddenly he had no idea what we was on about. We would phone to talk to either Amy or Oliver for an update on the property from a previous phone call a week before. To Amy not being kept in the loop and have no idea what has happened in her time away. Communication between the both of them needs to be worked on. Amy sent multiple emails stating that the delay was from our side of the chain and that we were the reason the sale hadn’t completed yet. When we had sold our property and moved out a few days prior to receiving this email. Out of fear that our buyers were going to pull out. Now fast forward 3 months since our sale and the purchase never went through. We were expected to pay out even more money into a property we yet didn’t own to change the title deeds . So we cut our losses and pulled out. After months of stress and anxiety from being told the seller was going to pull their lower offer on the property if it wasn’t complete in 2 weeks. To then them saying they have no idea what we are talking about when we have email proof of this. The treatment was unacceptable. They don’t care about the customer purchasing. Also Amy claiming we was completing on day that our solicitor hadn’t even agreed to and hadn’t agreed with us as the buyers and none of us knew anything about it other then Amy and the sellers solicitors and they expected a 48 hour turn around which was never going to happen as the property couldn’t be bought with a mortgage in the end anyway. It got to the point our solicitor told us to stop communicating with the staff as they were causing more complications and giving out false information from sellers solicitors.
5/5
GoogleVery happy with the service from Newton Fallowell from start to finish. Excellent communication on any issues or questions.Would highly recommend.
Hi James thank you for the review it’s really appreciated, we hope you are enjoying your new property. Kind regards Neil & the team
5/5
GoogleGreat experience buying our first home, we got a viewing super quickly, it was really clear, friendly and informative, they helped us get the offer and the sale in quickly, all in, we made the offer on the 9th of March and we were getting the keys by the 17th of April. Appreciate the effort to ensure everything from the vendors side was ready to go right away.
Hi Hayley, thanks for the review and feedback! its really appreciated. We love assisting first time buyers when the venture into the property market and I am very pleased that we not only found your 1st property for you, but the transaction was both quick and seamless for you, all the very best from us and CONGRATULATIONS!!!
5/5
GoogleRating only, no written review.
We are delighted to hear from you, Amma. Your five-star rating means everything to our team at Newton Fallowell Estate Agents Newark.
5/5
Google11 weeks from start to finish. Surely that says it all. I had the property listed with a leading Newark estate agent for 6 months before I changed to Newton Fallowell. Everyone I spoke to in the organization was professional, diligent and caring. I couldn't find fault with their service. I have already recommended them to a friend and her property has already sold and completed.
Dear David Wow that's a great review, thank you! We relish in the opportunity to prove that all estate agents are not the same and I'm so happy we delivered again. Your feedback and recommendation since, are very much appreciated, Thanks again, Neil & the team.
5/5
GoogleFrom Ryan’s valuation and marketing advice through to Rick and the team managing the viewings and negotiations, it was a success. Good service and communication throughout. I would fully recommend.
Hi Dan, We really appreciate the review and feedback . Thank you immensely for choosing to work with my agency & the team. I am delighted that you have recognised the good service and communications you received from us and thank you for doing so, all the best in the future Neil & the teaM
5/5
GoogleJames and Ryan helped me consistently throughout my house sale, very professional and offered great advice. Ryan gave the best valuation and did not fail to deliver in hitting that price during negotiations. House was sold STC in 6 days at the price I wanted for the house
Hi Sam thanks for using us to sell your property and the review of your experience, it’s really appreciated on both counts, all the very best to you and gratitude from me as the business owner Kr Neil
5/5
GoogleI highly recommend!! From the start of my journey I knew I was in really good hands. Everyone is amazing that I have had the pleasure of speaking with. They are efficient and fast but with a friendly approach that makes every step of the way so easy and stress free. They help and support and nothing is never too much to ask for. I will most certainly be recommending to everyone.
Hi Samantha, Many thanks for your 5 star review and kind words we are delighted that you have had such a positive experience with us. All the best
5/5
Googlevery friendly staff got everything sorted so quickly, Andrea was really helpful 🥰 …
4/5
GoogleBeing a lady of a certain age and selling a property that was a family home for 55 years I needed a safe pair of hands. A bespoke contact name at Newton Fallowell would, I feel, have been helpful from the outset. Although for me it was a lengthy and stressful process, David and his team got me there in the end for which I am very grateful.
Dear Diane, Thanks for the lovely review! The team here at Newton Fallowell were very happy to have been able to assist you with your move and we have taken your feedback onboard. Kind Regards David Parker
5/5
GoogleKatie, Gabby and Tracey, I cannot thank you guys enough for all your help while selling my house. My house sale was never going to be an easy one, but the ladies at Newton-Fallowell made the whole process a lot smoother and less stressful. I cannot believe I am now, finally, in my forever home, thanks to hard work of you all. Thank you, ladies! 🤩
5/5
GoogleFantastic Estate agents, cannot fault them at all. Sold my property within a week with a stream of viewing booked. Would definitely recommend Newton Fallowell Estate Agents to everyone.
5/5
GoogleBuying a home is never as simple as you hope, and my journey definitely had its challenges, but having Amy as my estate agent made all the difference. From start to finish, she was absolutely incredible. Even when things didn’t go smoothly, Amy stayed calm, supportive, and completely committed to helping me through every step. Her communication was excellent, always keeping me informed and reassured, and she went above and beyond to make sure everything stayed on track. What really stood out was her genuine care and patience, nothing ever felt like too much trouble. I honestly don’t think I would have got through the process without her support. If you’re looking for someone reliable, dedicated, and genuinely on your side, I couldn’t recommend Amy more highly. She’s a real credit to her profession. Thankyou to ALL the team at Telford Newton Fallowell. You supported me and thought of me even after my home fell through. I cant thankyou enough.
5/5
GoogleAmy is amazing!! Due to the solicitors in the chain procrastinating over an extended period Amy took control and literally project managed the other parties from initial sale to completion. I cannot recommend her highly enough. She gave us regular updates and was always available to chat over what the best course of action would be.
5/5
GoogleEdd Baxter, always good to deal with. Even out of office hours, he’ll get back to you with a query. An asset to the business.
Thank you, Stephen, for your kind words and great feedback. We’re really pleased to hear that Edd has been so helpful and responsive for you, even outside of office hours. He’ll be delighted to know his support made a positive difference, comments like yours are a real credit to him and the wider team. We really appreciate you taking the time to leave a review and your recommendation means a lot to us.
5/5
GoogleAll promises were fulfilled during our transaction. Great customer service, polite, excellent staff. Would happily recommend and use again.
Thank you, Dolores, for your lovely feedback. We’re really pleased to hear that everything was delivered as promised and that you had such a positive experience with our team. Providing polite, professional, and reliable service is exactly what we aim for, so it’s great to know this came through in your transaction. Your recommendation is truly appreciated, and we’d be very happy to work with you again in the future. All the best, Team NF 🧡
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The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
ESTAS awards by year, 2020 to 20232023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 682 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.
