Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI cannot speak highly enough of Rhesa, she has been so helpful since our first meeting in the office. Rhesa kept me informed every step of the way ( even on her days off ) ensuring the process went as smoothly as possible. She found the perfect tenant very quickly.
So, if you are looking for an agent who makes renting your property a smooth process be sure to ask Rhesa for some guidance, you won't be disappointed!
Debbie · 13 February 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you so much for your kind words! Rhesa takes great pride in providing top-notch service and making the renting process as smooth as possible. We are thrilled to hear that you had a positive experience with Rhesa as your agent. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a really great experience finding a rental with Abbotts. Rhesa was efficient, professional, and kept us updated the whole way through, which made a process that’s usually super stressful feel so much easier. Honestly can’t recommend her enough!
Hannah · 13 February 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for the great review! We are so glad that Rhesa was able to make your rental process stress-free and easy. We really appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely delighted with the service I have received from Lisa and the team at Abbotts Rayleigh. From our first meeting Lisa was professional and friendly, her confident manner and sincere understanding of the sensitive nature of a probate sale was exemplary. I cannot thank her enough for her kindness.
LOUISE · 13 February 2026 · Abbotts Countrywide Rayleigh
★★★★★ 5/5
GoogleHi all,
Abbots dealt with all aspects of our property sale with the upmost advice,advisory counsel,professionalism, & above all with a personal approach.
Very happy indeed.
I strongly recommend their Estate Agency services.
Best regards,
A J Nice
Andy · 13 February 2026 · Abbotts Countrywide Chelmsford
Agent replied · 13 April 2026
Thank you for your kind words! We are delighted to have helped you with your property sale and are so glad you had a positive experience with our team. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have just rented through Abbot’s and dealt with Olivia from start to finish who has been brilliant, always there if I had any questions. I’m not originally from Chelmsford and she gave me great knowledge about the area and things to do. Very helpful and would recommend!
Mimi · 13 February 2026 · Abbotts Countrywide Chelmsford
Agent replied · 13 April 2026
Thank you so much for your kind review! We are thrilled to hear that Olivia provided you with excellent service and made your experience with Abbot's a pleasant one. We are glad that her local knowledge was helpful to you. We really appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to thank all of the team at Abbotts, Claire, Dean, Sophie, Lianna and Adam for all the help and guidance that they provided whilst selling my late Mothers property and for helping me buy a property of my own.
Alan · 13 February 2026 · Abbotts Countrywide Chelmsford
Agent replied · 13 April 2026
"Thank you so much for your kind words and for trusting our team at Abbotts. We are thrilled to have been able to assist you with both the sale of your mother's property and the purchase of your own. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe sale of my Father’s property due to his passing was dealt with by the excellent team at Chelmsford. I had contact with all team during the process. Their service was professional, friendly and very supportive. From the photos of the property to all our telephone conversations. Truly first class. A very big thank you to Claire, Dean, Sophie and Lianna. Thank you all so much.
Beverley · 13 February 2026 · Abbotts Countrywide Chelmsford
Agent replied · 13 April 2026
Thank you so much for your kind words and for choosing our team at Chelmsford to handle the sale of your father's property. We are so glad to hear that our professional and supportive service has made a positive impact during this difficult time. It was a pleasure to work with you and we will pass along your thanks to all the team members involved. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDean and his team including Claire were very helpful during the process of selling our flat, they continually chased those that needed chasing and kept us informed until completion. Their communication and hard work was very appreciated.
Will · 13 February 2026 · Abbotts Countrywide Chelmsford
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team, especially Dean and Claire, were able to provide a helpful and efficient experience during the sale of your flat. We strive to always communicate and work hard for our clients, and we are grateful for your appreciation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleTo Abbotts I made an enquire for a viewing, unfortunately I was in a position where I was not able to view but I spoke to an Alex and she was very caring and compassionate about my situation and advised I can contact back if anything changes. Please praise her for her kind words.
Olamido · 13 February 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you so much for your kind words! We are glad that Alex was able to assist you during this difficult time. Our team strives to provide excellent customer service and we will definitely praise Alex for her compassion. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleZoe and the team were amazing! Made buying a house less daunting and way more fun (especially as it was our first). Super helpful, knowledgeable and was always there to address our endless queries with no hesitation. I would 100% recommend, thank you Zoe for all you did!
Lauren · 13 February 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for the glowing review! We're thrilled to hear that Zoe and our team made your first home buying experience positive and enjoyable. Our goal is to make the process as easy and stress-free as possible for our clients. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI cannot fault the help I have had from the Lettings team at Abbots Basildon. From start to finish, I have found the agents extremely helpful. A new tenant was found very quickly for my flat and following all of the necessary checks, the …
Daniela · 13 February 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for the amazing review! Our Lettings team at Abbots Basildon strives to make every experience stress-free and efficient for our customers. We're so happy to hear that your tenant was quickly found and that our team went above and … More
★★★★★ 5/5
GoogleI had Jamie today. I highly recommend he was very helpful and professional
Thanks Jamie!
Anna · 13 February 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you so much for your kind words and recommendation! Our team takes pride in providing top-notch customer service and we're glad that Jamie was able to assist you. We'll be sure to pass on your compliments to him. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service from all the sales team at Abbotts Basildon. All the staff were excellent at every stage and helped push through the sale of my property. A special mention to Zoe, without her work I don’t think the sale would have completed. Thank you again
Matthew · 13 February 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
"Thank you for your kind words and for choosing Abbotts Basildon for your property sale. We're thrilled to hear that our team was able to provide you with excellent service, especially Zoe. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat Agency, extremely supportive and understanding. A special thanks to Alex Oliver for her great kindness, communication, dedication and support throughout the process! Another thanks to Pete for his professionalism and kindness.
Aaron · 13 February 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you so much for your wonderful review! We are so glad to hear that you had a positive experience with our team, especially with Alex and Pete. We strive to provide the best support and communication for our clients and it means the world to us to receive such kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbbotts were very professional in their approach. Kept us updated regularly on sale of property. Marketing techniques were top notch. Staff were courteous and knowledgeable. Would recommend them to friends and family.
Damian · 13 February 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team's professionalism and marketing techniques met your expectations. We value your recommendation and look forward to serving your friends and family in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Hayden for sorting everything out when I bought a property through Abbots. Excellent communication and always kept me informed with the process.
Bob · 13 February 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 13 April 2026
Thank you so much for your kind words, we are thrilled to hear that you had a positive experience purchasing through Abbots! We pride ourselves on excellent communication and keeping our clients informed every step of the way. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI am currently in the market for a property Keiren is a fantastic help, being proactive in suggesting property's that suit my budget and needs, very helpful and informative on each viewing 😀 …
Joshua · 13 February 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for your wonderful review! We are happy to hear that Keiren has been proactive in finding properties that suit your budget and needs. Our team strives to provide informative and helpful service during each viewing. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIan has been so proactive in helping us rent out our properties in King’s Lynn, always happy to discuss our refurbishment ideas and share his experience. Looking forward to a long lasting partnership with Abbotts.
James · 13 February 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to have partnered with you and look forward to helping you with all your property needs in King's Lynn. Our team at Abbotts is here to support and make your investment a success. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleRemember renters, you are not their customer, landlords are. Despite my disability, they relentlessly harassed me for finances I didnt understand at the time and ruined my credit history. I pleaded countless times for them to talk to me like a human and tske it slow and explain but they just threw me under the bus for their client.
Google · 13 February 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI chose Abbotts to sell my house and have not been disappointed. Shane is always available to help with any queries. Kieren, Joanne and Adam have all been amazing with Kieren doing most of the viewings. Although market hasn’t been fantastic, I’ve had lots of viewings and now have an offer within 4 months. The process has been smooth and recommend anyone wishing to sell their home to use them. I’m so happy with the service they have provided.
Kellie · 13 February 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for choosing Abbotts to sell your home. We are thrilled to hear that you have had a smooth and positive experience with our team. From answering queries to hosting viewings, we are always here to provide excellent service. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe were originally going to go with another agent, but after speaking with Jessica I felt confident she could sell our home. She took time to explain the process to me, as I have never sold or bought a house and felt quite daunted by it. But she has been kind and patient with me and our house has sold within 5 weeks.
We are extremly happy that we can now move to our dream house near Framlingham.
Melanie · 13 February 2026 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 13 April 2026
Thank you for trusting me with the sale of your home! It was a pleasure working with you and I am so glad that I could ease any anxieties you had about the process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy wife and I had a very stress free experience with Abbotts handling the sale of our house.
Jessica took the time to clearly explain the process to us and answer any questions, aswell as keeping us informed at each stage.
The whole team at Abbotts were friendly throughout, with good clear advise from start to finish.
We would highly recommend them.
Edward · 13 February 2026 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 13 April 2026
Thank you so much for your positive review! We are thrilled to hear that our team, especially Jessica, provided you with a stress-free experience while selling your house. Our team at Abbotts always strives to provide excellent service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googlechelsea and yulia was very good with me and my partner , we was looking to move out within January 2026 and they made it happens for us , very polite and very patient with us , we found a great place and they are open to any questions you may have to ask definitely will be continuing with them in our future homes/flats
Andre · 13 February 2026 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 13 April 2026
Thank you so much for your wonderful review! We are delighted to hear that Chelsea and Yulia were able to find your dream home and provide excellent service along the way. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleZoe was brilliant in keeping us informed of progress throughout our house move. She was so helpful with chasing solicitors and making sure we exchanged contracts in time to avoid complications with Help to buy regulations.
Would turn to Abbotts Ipswich again if required in future.
Jack · 13 February 2026 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 13 April 2026
Thank you so much for trusting us with your house move, and for taking the time to leave such a wonderful review, . We are thrilled to hear that Zoe provided you with such exceptional service. Best wishes, Lucy, Customer Feedback and Support Team
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