Trusted Agent profile · Stowmarket, Suffolk

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Abbotts Countrywide Stowmarket reviews

4.8

★★★★★ Excellent

62 reviews across 1 platform

4 High Street, Debenham, Stowmarket, Suffolk, IP14 6QH

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Stowmarket, Suffolk, at 4 High Street, is rated 4.8 out of 5 across 62 reviews on 1 platform, including 62 Google reviews rated 4.8.

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4.8 / 5

62

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stowmarket office, from every platform, shown as written. First names only.

5/5

Google

We've had a fantastic experience so far with Abbotts Estate Agents. A big thank you to Darcy, Hayden, and Brady for their hard work and support throughout the process. They're proactive, confident and genuinely care about being about to meet your expectations and requirements. They've been quick to respond to and deal with any issues and always put 110% effort and energy into making sure you're a happy client. They managed to secure a buyer for my property within just a few weeks, which was incredibly impressive, especially given the current market. On top of that, they also helped us to successfully secure an offer on a new house through them, making the whole experience smooth and efficient. Communication has been excellent from start to finish. They kept all parties well-informed and are always quick to respond to any questions we have, which has, so far, made a potentially stressful process feel much more manageable! I’d highly recommend Abbotts to anyone looking to buy or sell. They're a professional, proactive, and genuinely helpful team.

Roseanne · 10 April 2026

Agent replied · 13 April 2026

Thank you for the glowing review! We are thrilled to hear that you had a fantastic experience with our team at Abbotts Estate Agents. Our team strives to exceed expectations and provide top-notch service, and we're so glad to hear that Darcy, Hayden, and Brady were able to do just that. We hope to continue to support you and meet all of your real estate needs. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We have had a great experience so far in our house buying journey with Magda. She has always been very helpful and informative especially as we are first time buyers and the process is all new to us! Magda has been supportive and accommodating with things like having meeting calls around my partners work times and us also having a new born baby!

Jess · 13 January 2026

Agent replied · 13 April 2026

Thank you for your kind words! It's been our pleasure to help make your first time buying experience stress-free and accommodating to your busy schedule. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I am a first time buyer and Abbots couldn’t have been more helpful. Darcey has been dealing with the sale and has been great the whole way through the process so far. She has been personable, efficient and clear with all communication, as well as being more than happy to answer my multiply first time buyer questions. Can’t fault the service!

Danni · 13 November 2025

Agent replied · 13 April 2026

Thank you for sharing your experience with us! We are thrilled to hear that Darcey provided excellent and personable service throughout the entire sales process. Our team takes pride in making the first time home buying experience smooth and efficient. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

From our first contact with Stowmarket Abbotts we have been impressed with the excellent communication throughout the sale of our property. At every stage we were kept informed and the negotiation between all parties was first class. We would highly recommend them to anyone looking to buy or sell. Thank you Jessica, Brady, Darcy & Hayden.

Marion · 13 December 2025

Agent replied · 13 April 2026

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team and that our communication and negotiations were top-notch. We pride ourselves on providing exceptional service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Just bought a property through Abbots and dealt with Stan primarily. 10/10 would recommend to anyone wanting to purchase through Abbots. Stan was so kind and patient throughout, was always honest about the process and if i was unsure about something, would always take the time to call and go through this in detail. I also felt that there was fantastic advocacy on my behalf with the seller, and really felt he had all my best interests at the core of the process. As a first time buyer, I never felt unsafe or unsure about anything throughout the entire process. Would 100% use and recommend time again if wanting to purchase/sell a property within the area. Could not have asked for a better agent and estate agent to deal with me. Thank you!!

Emily_ · 26 March 2025

Agent replied · 17 April 2025

Thank you Emily for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a great experience with the team. Hayden was very helpful in quickly setting up an appointment with Magda who was incredibly supportive. She clearly explained what I could afford and walked me through the whole process of buying my first home. Really appreciated all their help!

Rachel · 13 December 2025

Agent replied · 13 April 2026

Thank you for your review! We are thrilled to hear that you had a great experience with our team. Hayden and Magda are dedicated to providing excellent service and we are happy to hear they were able to help you with your first home purchase. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I am very happy with the service that I received! Magda was very helpful and supportive in getting me the information I needed and getting my mortgage offer. I’m looking forward to purchasing my first home. I also appreciated the effort that was made.

Harry_md1 · 13 December 2025

Agent replied · 13 April 2026

Thank you for the glowing review! We are thrilled to hear that Magda provided excellent service and support during your mortgage process. Congratulations on your first home, we are excited to be a part of this milestone in your life. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have recently bought a property through Abbotts in Stowmarket. Highly recommended! I mostly dealt with Stan who has been first class. An agent who is honest and gives a fair and balanced opinion. If he said he was going to do something, he did it, no chasing required! Having also dealt with other agents previously , I can honestly say they are the best agent in town.

Laura · 18 March 2025

Agent replied · 3 May 2025

Many thanks Laura for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

We are currently buying our first home with Abbotts. Hayden has been superb at helping us to find and secure our dream home. Every phone call and text was returned quickly and Hayden was supportive knowing we had previously struggled to secure a house. Fantastic estate agents. Thank you.

Dark · 13 October 2025

Agent replied · 13 April 2026

Thank you for choosing Abbotts for your first home purchase! We are thrilled to have helped you secure your dream home. Our team is dedicated to providing excellent service and we are so glad Hayden was able to support you throughout the process. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Magdalena has been incredibly helpful to get my mortgage application through quickly whilst making sure I understand everything I looked into as a first time buyer. Would recommend!

Nicholas · 13 January 2026

Agent replied · 13 April 2026

Thank you for sharing your positive experience with Magdalena! We are thrilled to hear that she provided exceptional service and made the mortgage process easy for you as a first-time buyer. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you Hayden for sorting everything out when I bought a property through Abbots. Excellent communication and always kept me informed with the process.

Bob · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind words, we are thrilled to hear that you had a positive experience purchasing through Abbots! We pride ourselves on excellent communication and keeping our clients informed every step of the way. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We chose Abbotts after getting three agents for a valuation, based on Emily's enthusiasm and great personality as well as her commitment to the job. She came with thorough research and talked everything through with us. The service throughout the sale of our home (of which was sold in a week or so!) was fantastic from start to finish. Our solicitors weren't the quickest and we had more than a couple of changes with them, but Emily was so proactive and chased them on our behalf, she kept us updated and we felt confident with her the whole time. Could not have asked for a better person to deal with our sale for us, and the rest of the team were also brilliant in keeping in touch with us and fulfilling their word too. Thank you Abbotts in Stowmarket ☺️

Cat · 30 July 2022

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Reliable and helpful service, Magda was great.

Mike · 13 December 2025

Agent replied · 13 April 2026

"Thank you so much for the kind words! We strive to provide dependable and helpful service to all our customers. Magda truly appreciates your recognition! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Kayleigh and Joe were fantastic the whole way. I had a lot of trouble trying to book a viewing for somewhere through other estate agents originally, first call I made to Abbotts a viewing was sorted out for me which was fantastic. They kept …

Chris · 13 April 2024

Agent replied · 25 March 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Since placing our house on the market with Abbotts, Stowmarket we have had nothing but good service from the whole team, especially Emily and Kayleigh who have been very good at keeping us informed and giving us good advice.

Jo · 13 April 2024

Agent replied · 30 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Abbotts were very professional in their approach. Kept us updated regularly on sale of property. Marketing techniques were top notch. Staff were courteous and knowledgeable. Would recommend them to friends and family.

Damian · 13 February 2026

Agent replied · 13 April 2026

Thank you for your kind words! We are thrilled to hear that our team's professionalism and marketing techniques met your expectations. We value your recommendation and look forward to serving your friends and family in the future. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently sold our house through Abbotts and we would definitely use their services again! They have been instrumental in making sure the process ran as smoothly as possible and were in constant communication keeping us up to date.

John · 13 December 2025

Agent replied · 13 April 2026

Thank you for choosing Abbotts for your recent home sale! We are ecstatic to hear that you had a positive experience working with us and that we were able to keep you informed every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

While the overall process of buying was long, drawn out and frustrating, Emily was a constant bright light the whole way through - always quick, efficient, easy to get hold of, and a genuine pleasure to work with. Emily is perhaps the single most energetic and enthusiastic person I've met, and I'd have no hesitation in recommending her.

Robert · 3 October 2022

Agent replied · 30 July 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Extremely pleasant staff, after using a lot of other agents to find our perfect home. Abbots was the only ones that had the patients to listen to our needs and helped us through the whole process.

Brett · 3 May 2024

Agent replied · 25 March 2024

Thank you for your thoughtful 5* review Brett! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Such a good estate agent, have helped me and my other half get our first mortgage really do appreciate their time and help🥹! …

Ellie · 13 March 2026

Agent replied · 13 April 2026

Thank you for the positive feedback! We are thrilled to have played a part in helping you secure your first mortgage. It means a lot to us that you appreciate our time and assistance. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Abbotts have been marvellous in selling my house. Communication has been fantastic. Always giving feedback from viewings. Hayden sold my house , what more can I say. Thank you to the Team as well.

Jo · 13 December 2025

Agent replied · 13 April 2026

Thank you for the kind words! We are so happy to hear that you had a great experience with our team and that communication was top-notch. We're honored to have been able to assist in the successful sale of your house, and we appreciate your trust in our services. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Would like to thank the team at Stowmarket Abbotts for all their help with making the purchase of my home possible with extra thanks to Sean Chadwick who helped me so much with chasing solicitors, and arranging viewings at short notice. I would highly recommend using Sean and the team from Stowmarket Abbotts

Brodrick · 3 May 2024

5/5

Google

Great service, first class integrity. Very helpful and friendly!

Norman · 6 April 2026

Agent replied · 13 April 2026

"Thank you for your kind words! We are dedicated to providing excellent service and maintaining the highest level of integrity. We are so glad to hear that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Worst Experience and service from Abbotts- Me and my Partner are very unhappy with the service we have received from the Abbotts Stowmarket branch. We firstly enquired about a leasehold property in April. We were quick to get a response from one of the estate agents and were promptly offered a viewing. Before the viewing the Estate agent said to us the property was restricted to people with relations to the mid-Suffolk area. We were told this should be fine. Almost straight away we were given Torc24's number to call. Torc24 were very helpful and I can’t fault them. We completed our assessment and affordability checks and were accepted in principle for the mortgage. Granted it took us a while to gather all of the required paperwork for the mortgage. I sent Abbots updates regularly out of courtesy to show that we were still very much interested in the property. When we finally got our paper work together and approved we were given an appointment with a mortgage advisor from Torc24. Abbotts were quick to contact us after ignoring all of my emails in between. We had our meeting with our mortgage advisor who approved us for the mortgage and processed all of our information ready to submit to the Leander. My bank details were also taken ready to withdraw money for the Mortgage advisor cost, Insurance policies, and mortgage. I was also told to find a solicitor asap. Late the following day I received a call from Abbots to say we are not eligible for the property as we have no relation to Mid-Suffolk and there was nothing they could do other than apologise. We understand that these things happen when searching for/ buying a house but we should have been made aware of this before the viewing let alone submitting a mortgage. The whole process has been very unprofessional and a complete waste of time with Abbotts and we won’t be using them again and warning others not to go with them.

Rosie · 30 June 2023

Agent replied · 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

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