Abbotts Countrywide Rayleigh reviews

★★★★★ 5/5

Google

We just purchased our first home with Abbotts and I honestly can’t speak highly enough of Eve. We were having issues with communication with our solicitors, I mentioned it to Eve and she kept me in the loop with everything from both sides by cc’ing me in emails and giving me regular calls. I’d use Abbotts again in a heartbeat just because of how great she was! Thanks you Eve & Abbotts team! :) x

Ashleigh · 23 May 2026

★★★★★ 5/5

Google

I cannot thank Rhesa enough for all the help she has provided in helping me find a new home! She went above and beyond to make sure I got the home I so badly wanted even on her days off she called me to keep me in the loop and she processed all the necessary referencing in more then a timely manner meaning I heard back same day! Thank you so much Rhesa! I appreciate everything you have done for me and my family x

Zoe · 13 March 2026

★★★★★ 5/5

Google

Rhesa and Sydni were so lovely and helpful throughout the whole process of us finding a home to rent. We hadn’t had the best experience with another estate agents in the area but this experience with abbotts Rayleigh has been so different. It’s such a nice feeling to speak with estate agents that are seem genuinely happy for you and want to make the renting process as easy as possible. Thank you both so much for all of your help💕

Tia · 13 February 2026

★★★★★ 5/5

Google

I cannot speak highly enough of Rhesa, she has been so helpful since our first meeting in the office. Rhesa kept me informed every step of the way ( even on her days off ) ensuring the process went as smoothly as possible. She found the perfect tenant very quickly. So, if you are looking for an agent who makes renting your property a smooth process be sure to ask Rhesa for some guidance, you won't be disappointed!

Debbie · 13 February 2026

★★★★★ 5/5

Google

Sydnie is me and my partners estate agent - its the first time me and my partner are renting our own flat. I have to say how efficient, patient and caring she has been. I'm very thankful to god for sending her as our estate agent. She treats you as a friend not a number and we need more people with her soul in this world we live in today. Thankyou Sydnie xxx

Georgia · 13 January 2026

★★★★★ 5/5

Google

I absolutely loathe moving house, but with the right agent, the whole ordeal becomes infinitely smoother. A little hiccup cropped up along the way, yet Peter went above and beyond to sort it out. In the end, everything fell into place once Peter wisely enlisted Sydni’s help. Sydni, you’ve completely won me over, we simply must have dinner (purely professional, of course). My apologies for making you momentarily forget your own name, and Peter, I’m equally sorry for somehow rendering you incapable of using keys! Thank you both for everything, you turned a stressful move into a surprisingly memorable adventure.

Stanley · 13 September 2025

★★★★★ 5/5

Google

Thank you to Rhesa for helping us secure a property after being given notice at our current rental property. Everyone in this office is friendly and professional. Special shout out to Lisa also who has been very kind to us when we visited their office in Rayleigh. Will recommend to family and friends. Thank you

Ahmad · 30 March 2026

★★★★★ 5/5

Google

Rhesa has been absolutely amazing throughout the whole process of finding my new place to rent. She’s been incredibly quick and efficient, making everything feel so easy from start to finish. Her communication has been excellent, and she’s always been helpful and supportive with every question I had. I’m genuinely grateful for how smooth she made the whole experience. Highly recommend! Thank you!

Amy · 13 December 2025

★★★★★ 1/5

Google

Edit- this review was taken down temporarily, due to abbots reporting it, despite it being a fair and just review. They are upset that their ai photos dont look good, and somebody called them out! Although my 1 star is not only for the ai photos, as they know. I could tell you a million reasons as to why this company is the worst letting agency out there, but I will keep it short. Unprofessional workers who treat you awful, and bully you. Peter I will never forget your rudeness, even though they moved you to a different branch, instead of firing you. You are evil and attempt to make tenants lives worse. I do not say this lightly. They also use ai photos to advertise for real properties (making the outside of the house look brand new when in real life, it is crumbled and overgrown). This is clearly a bad choice because you are falsely advertising properties, by enhancing them and making them look significantly more done up and clean than they are. Definitely avoid, if you can! I will also add that the fact they tried to hide my review, surely says alot. They know they have done wrong yet they will not correct it. A completely dishonest, disrespectful company. Go diggins or something, at least they use real images of the properties, and dont try to scam you. Pictures attatched are some clear ai images used for one of their properties. If you cannot tell, take a moment to look and it will become obvious. The lamp? The weird kitchen decor? Not to even mention that they have completely erased all the peeling wallpaper, the real floor, etc, everything in these images is fake. This is outrageous. (Also weird photo of ai jesus?)

Rose · 9 August 2026

★★★★★ 5/5

Google

Big shout out to Eve who was brilliant from day 1 of our recent purchase. All our questions & concerns were answered very quickly as well as the negotiations. Can’t recommend Eve and Abbotts enough. Also a big thanks to Lisa aswell

Steve · 23 May 2026

★★★★★ 5/5

Google

Absolutely flawless. No nonsense, If i asked a question, I got an answer. Many thanks to Eve for keeping it simple 👌. Also got a surprise welcome pack/box with some goody's in once I completed my purchase.

Christopher · 23 May 2026

★★★★★ 5/5

Google

Always get a warm welcome and excellent service from the guys in this branch. Sorting my mortgage with Ollie was simple, quick and without fuss. The branch manager was really helpful and knowledgeable. I'd shout her out but can't remember her name!

M · 30 March 2026

★★★★★ 5/5

Google

Darren Tussaud, were can I start… this lad was completely professional from the moment he walked through the door, asked questions about us and made us feel at ease, talked us through the process and explained everything . On the money with the valuation and his strategy on selling too the wider market was superb. This lad will Go far in life and has a bright future ahead. It was a pleasure dealing with not only Darren but the whole team. 10/10 5 star, Darren is a credit to abbots and deserves praise.

Stuart · 28 February 2025

★★★★★ 5/5

Google

We had a really great experience finding a rental with Abbotts. Rhesa was efficient, professional, and kept us updated the whole way through, which made a process that’s usually super stressful feel so much easier. Honestly can’t recommend her enough!

Hannah · 13 February 2026

★★★★★ 5/5

Google

Rhesa and Lisa and the team at Rayleigh have been very helpful. Thank you for all your help with our property

Carl · 23 May 2026

★★★★★ 5/5

Google

We were in a very difficult position right before Christmas, looking for a rental property for our family while our home was being repaired after fire damage. Peter, Amy and the team at Abbotts went absolutely above and beyond in their efforts to get us into a lovely property in time for Christmas. They have been incredibly empathetic and helpful throughout the entire process. We can't thank them enough.

Simon · 17 January 2025

★★★★★ 5/5

Google

Impeccable and flawless service throughout shown by Josh & Rhesa. Any problems or concerns were dealt with immediately without hesitation or concern. They really made a stressful period calming and met every need that we required. Would highly recommend to everyone! Thank you for your time and support from the first day to the last, it has been a pleasure from us all.

Luke · 23 June 2026

★★★★★ 5/5

Google

Peter and Nelle from the Rayleigh letting team have been nothing but helpful and supportive in finding a tenant for my mum's flat in Southend. When the first potential tenant pulled out a week before their move in date, the team managed to find a new tenant for the property, completed the referencing check and sent over a new tenant agreement, all within 48 hours!! Impressive is an understatement! I would highly recommend them if you want to have a hassle-free experience 😊

Stephanie · 13 April 2024

★★★★★ 5/5

Google

I can not make any complaint concerning Abbotts Sales as they managed to work around our own hours of viewing without question. The person who dealt with everything was a Hannah Brown who tried to make everything easier for us with the viewing itself. She was very helpful and we do honestly appreciate all that she done for us. I do recommend this company and especially having Hannah to assist with your purchase of future home. Thank you Hannah :-)

Rodney · 13 April 2024

★★★★★ 5/5

Google

I honestly can not thank Abbots enough. Peter and Amy have been increble helping me find my dream home. The communication is 5 stars and they couldn't have done any more to help me. I have been using abbots for years and shall I need an estate agents help again I will be returning. Thank you so much for everything and I will absolutely be referring people to you. Incredible approachable. Helpful staff. Finally an estate agents who get it right everytime.

Hayley · 13 April 2024

★★★★★ 5/5

Google

Our family had a fantastic experience moving with Abbotts Thanks to Peter and Nelly We are a family from Ukraine who had very little chance of finding our own home, but thanks to Peter we have been living in a safe place with our children for almost a year now We are infinitely grateful for the help, patience and all the advice These people have a big ❤️ heart Peter we will never forget everything you did for us.

Myroslava · 13 April 2024

★★★★★ 1/5

Google

Peter Chapman was rude, unprofessional, and made the tenancy at 26 Jones Close a nightmare. Constant petty complaints, withheld info about the new tenancy, and even threatened us on the last day. Avoid him at all costs.

Ammar · 13 October 2025

★★★★★ 5/5

Google

Excellent service, couldn't have asked for me. Helped me secure a property when I didn't think it would be possible. Thoroughly recommend Rhesa.

ADAM · 13 February 2026

★★★★★ 5/5

Google

Absolutely delighted with the service I have received from Lisa and the team at Abbotts Rayleigh. From our first meeting Lisa was professional and friendly, her confident manner and sincere understanding of the sensitive nature of a probate sale was exemplary. I cannot thank her enough for her kindness.

LOUISE · 13 February 2026