Abbotts Countrywide reviews

★★★★★ 5/5

Google

I cannot recommend them highly enough especially a Letting agent Martyna Swierc! ☺️ My partner and I really wanted to move into a house we found, but had a few paperwork issues which subsequently delayed the application and at one point looked like a no go. Martyna's determination to find a way who the application can go through was second to none, landlord was very happy with the proposal and my partner and I were over the moon to be able to move into our dream home. Thank you so much to Martyna Swierc and anyone from Abbott's Letting team who was involved, it means so much to us!! Great team of people.

Angelika · 15 March 2026

★★★★★ 5/5

Google

I chose Abbotts to sell my house and have not been disappointed. Shane is always available to help with any queries. Kieren, Joanne and Adam have all been amazing with Kieren doing most of the viewings. Although market hasn’t been fantastic, I’ve had lots of viewings and now have an offer within 4 months. The process has been smooth and recommend anyone wishing to sell their home to use them. I’m so happy with the service they have provided.

Kellie · 15 February 2026

★★★★★ 5/5

Google

Friendly and professional team at the Kings Lynn branch We accepted an offer less than a week after putting our property up for sale The team kept in touch throughout-would recommend and not hesitate to use again Thanks to Shane & all the team!

Carole · 12 April 2026

★★★★★ 5/5

Google

Me and my partner had a really positive experience with Abbotts and genuinely felt well looked after throughout the entire process. From the very first enquiry, the team was responsive, professional, and approachable, making everything feel straightforward and stress-free. Especially Ian and Martyna

Faith · 8 April 2026

★★★★★ 5/5

Google

Absolutely lovely people, especially Martyna! Helped us move into our new flat quickly, was accommodating when I needed to change the signing date and happy to help answer any enquiries we made about the property.

Hannah · 1 April 2026

★★★★★ 5/5

Google

The letting team Suzy , Jhelisa and Ian at Kings Lynn have been great finding me a good tenant. They make the whole process really easy. I have been letting my property with Abbots for years and would not go anywhere else. They are professional, knowledgeable and work hard to find you the right tenant. I have had very enjoyable phone conversations with Suzy for updates. She is very knowledgeable and friendly and I trust her judgement to ensure she finds me a great tenant.

Donna · 8 April 2026

★★★★★ 5/5

Google

Ian has been so proactive in helping us rent out our properties in King’s Lynn, always happy to discuss our refurbishment ideas and share his experience. Looking forward to a long lasting partnership with Abbotts.

James · 15 February 2026

★★★★★ 5/5

Google

I am currently in the market for a property Keiren is a fantastic help, being proactive in suggesting property's that suit my budget and needs, very helpful and informative on each viewing 😀 …

Joshua · 15 February 2026

★★★★★ 5/5

Google

Shane has been great. Really professional and has always gone over and above to help me in selling my home. Would not hesitate to use him again!

Lynne · 8 April 2026

★★★★★ 1/5

Google

Never pick up the phone or update their listings. Tried to claim they had sold something that had been sold by another estate agents in town. Questionable level of hygiene in office. Black Mold across windowsills where they talk to clients. Honestly wouldn't trust them to sell me a fish let alone a house! If you read through their reviews, you'll discover that this seems to be a fairly consistent experience in their sales department.

The · 18 March 2026

★★★★★ 5/5

Google

Thank you to the team at Abbots who helped us obtain our first property. Tina was fantastic and went above and beyond to help us out and keep us in the loop in regards to the property we purchased, and it was nice to have someone so down to earth on our side throughout the process. Thank you as well to Nicola for spending time with me and sharing her knowledge of how house hunting works, even before we had looked at any properties with them. Also, thank you to Ollie from the mortgage side, who although we didn’t use for a mortgage, still spent time to sit with me and explain how everything works on that side. We really appreciate the help we have received from you all, thank you for helping us get our first house.

Gavin · 25 June 2024

★★★★★ 5/5

Google

Suzie was just wonderful and so helpful. We had a conversation around what exactly I was looking for and within 24hrs all signed and done! First class service from all the team highly recommend

Damian · 15 December 2025

★★★★★ 5/5

Google

Nicola Weeds and her Abbotts colleagues pride themselves on a customer-focused approach. Their communication and attention to detail throughout my recent experience with them has been exemplary. I have lived and worked at a variety of locations across the UK, dealing with many sales and lettings businesses. Securing the purchase of a property in King's Lynn, now my permanent home, has been made much easier by the high levels of professionalism I have experienced in recent months. I would not hesitate to recommend Nicola and the team to sales and lettings customers. Thank you.

Kerry · 20 April 2024

★★★★★ 5/5

Google

I’ve just recently rented with abbots , it has been a pleasure with these guys martyna,Suzie,Ian,Gary was so much help always doing the most to make sure everything was sorted for me I recommend them .

Macey · 15 November 2025

★★★★★ 1/5

Google

Having not needing to deal with Abbotts in over 10 years I thought they must have got better but no. We arranged second viewing for a house where our offer had been accepted only for the owner to tell us that she’d taken it off the market a few weeks prior and knew nothing about the viewing and was shocked that Abbotts hadn’t relayed that to us. When we contacted them we were met with excuses and assured that the person dealing with us would call us back that week but never heard from them again. Even though we already had a mortgage in place they were incredibly pushy to use their adviser and just wouldn’t let up when we said no. Poor communication and even worse service. One star is one star too much!

Mike · 15 December 2025

★★★★★ 5/5

Google

Martyna has been absolutely amazing throughout our process! We were in need to help quickly and she managed to get everything sorted even with the christmas period in-between!

Danielle · 15 January 2026

★★★★★ 5/5

Google

Great service from Kieren and Shane Kieren went above and beyond even helped with unloading some furniture

Kate · 25 March 2026

★★★★★ 5/5

Google

A genuine thank you to Suzie at Abbotts, King's Lynn branch, for her help and support during numerous points of contact over the last year as she helped me secure a wonderful sea view apartment in North Norfolk. She is professional, informative and trustworthy yet thoughtful, kind and understanding in equal measure, which can be a rarity to find in the field of property and sales.

Amba · 27 July 2024

★★★★★ 1/5

Google

Absolutely shocking service. Never any communication. Constantly having to chase via phone and email to get answers, even though I am paying them roughly £100 pcm to ‘manage’ my property. Keep taking extra money from rent for extras when told twice that I don’t want any extras at all. Kerrie promised the most amazing service when I decided to go with abbots, after telling her the previous bad experience with lettings agents but she doesn’t seem to know what she’s doing at all, no one does! Still waiting for a response from early last week, have chased 4 times with no answer. Wouldn’t recommend Abbots at all - stay well clear. Have left this review on the downham market branch as well as kings Lynn as I seem to be speaking to both offices so who knows which one actually manages my property.

Philippa · 13 August 2023

★★★★★ 5/5

Google

Abbotts have been fantastic during my move from Wales to my new flat in King’s Lynn. After a separation regarding tenants, they found me a smaller, nicer, 1 bedroom property in no time, and the move was even faster! Suzie, Lynsey, and Kerrie treated my situation with so much care and consideration, and regularly meeting them for viewings made the whole experience more personal. Countless phone calls about new properties starting with “this one made me think of you!” from Suzie made me feel like I was in good hands. They took into consideration all of my needs such as budget, location, and all round quality of properties viewed. An exceptional experience where they went above and beyond for someone new in town.

Alice · 30 June 2023

★★★★★ 5/5

Google

Great experience using abbotts Lettings, I have been a landlord for many years and have had mixed experiences with agents, but Ian, Martyna, Suzie and Jhelisa are a real credit to the company they kept me up to date along the whole process and found some great tenants for me. Thank you again

Graham · 8 April 2026

★★★★★ 1/5

Google

Remember renters, you are not their customer, landlords are. Despite my disability, they relentlessly harassed me for finances I didnt understand at the time and ruined my credit history. I pleaded countless times for them to talk to me like a human and tske it slow and explain but they just threw me under the bus for their client.

Google · 15 February 2026

★★★★★ 5/5

Google

Big thanks to Kieren Chase! Great cooperation.

Benjamin · 15 March 2026

★★★★★ 5/5

Google

Ian at Abbotts has been an absolute gem of a letting agent. From day one he was helpful and went above and beyond for us and even while we live in the property he has been so on top of everything and resolved any issues we had as quickly as possible! We would definitely recommend using Abbotts for Ian alone!

Kiera · 15 January 2026