Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMost Impressed by the service provided from the Watton branch regular updates as we moved through the sale and regular solicitors chasing , friendly service and prompt responses Thankyou
Nick · 13 March 2026 · Abbotts Countrywide Thetford
Agent replied · 13 April 2026
Thank you for choosing our Watton branch for your sale! We're thrilled to know that you were impressed with our service, regular updates, and friendly staff. We strive to provide prompt responses and are happy to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe whole team at Abbots in Watton have been so helpful, Diane dealt with the sale of my property and Hannah was so helpful with the chasing between solicitors (mine were very slow and lacked in communication) but Hannah was on hand even down to the last minutes of completion. As a first time solo homebuyer, I’m so grateful for Hannah on completion day! Thank you to the whole team.
Shannon · 13 March 2026 · Abbotts Countrywide Thetford
Agent replied · 13 April 2026
Thank you for your kind words! We're so glad that Diane and Hannah could make your first home buying experience a smooth one. Our team is always here to support you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner are first time buyers and couldn’t thank Abbotts enough for all of the support and guidance they have offered us when we have had questions. They have kindly kept us up to date with any news and have always been extremely friendly with nothing being too much hassle! Lynn showed us around the property we are buying and was very informative and friendly and we couldn’t thank Lynn and Hannah enough for everything they have done!
Thank you :)
Katie · 13 March 2026 · Abbotts Countrywide Thetford
Agent replied · 13 April 2026
Thank you for your kind review! We are thrilled to have been able to assist you and your partner in your first home purchase. Our team is always here to offer support and guidance, as well as keep you updated every step of the way. We're so glad that Lynn and Hannah made your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Susan · 13 March 2026 · Abbotts Countrywide Thetford
Agent replied · 13 April 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
★★★★★ 5/5
GoogleA big thank you to Diane, Hannah and Lynn (Watton) for being so supportive, all the way through the house selling process, such an amazing team!
Jacqui · 13 March 2026 · Abbotts Countrywide Thetford
Agent replied · 13 April 2026
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA great team at Abbotts in Watton, excellent service gave time to listen to our requirements, and offered all the help and advise to find a property to suit us.
Michael · 13 March 2026 · Abbotts Countrywide Thetford
Agent replied · 13 April 2026
Thank you for your kind words and trust in our team at Abbotts in Watton. It was our pleasure to help you find the perfect property. Your satisfaction is our top priority and we look forward to continuing to provide excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI am currently in the market for a property Keiren is a fantastic help, being proactive in suggesting property's that suit my budget and needs, very helpful and informative on each viewing 😀 …
Joshua · 15 February 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for your wonderful review! We are happy to hear that Keiren has been proactive in finding properties that suit your budget and needs. Our team strives to provide informative and helpful service during each viewing. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleRemember renters, you are not their customer, landlords are. Despite my disability, they relentlessly harassed me for finances I didnt understand at the time and ruined my credit history. I pleaded countless times for them to talk to me like a human and tske it slow and explain but they just threw me under the bus for their client.
Google · 15 February 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIan has been so proactive in helping us rent out our properties in King’s Lynn, always happy to discuss our refurbishment ideas and share his experience. Looking forward to a long lasting partnership with Abbotts.
James · 15 February 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for your kind words! We are thrilled to have partnered with you and look forward to helping you with all your property needs in King's Lynn. Our team at Abbotts is here to support and make your investment a success. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI chose Abbotts to sell my house and have not been disappointed. Shane is always available to help with any queries. Kieren, Joanne and Adam have all been amazing with Kieren doing most of the viewings. Although market hasn’t been fantastic, I’ve had lots of viewings and now have an offer within 4 months. The process has been smooth and recommend anyone wishing to sell their home to use them. I’m so happy with the service they have provided.
Kellie · 15 February 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for choosing Abbotts to sell your home. We are thrilled to hear that you have had a smooth and positive experience with our team. From answering queries to hosting viewings, we are always here to provide excellent service. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely delighted with the help and advice I received while looking to rent a home for the first time, nothing was too much and a big thankyou to dritan who kept in touch every step of the way and was a massive help, thankyou we love our new home xx
Caroline · 13 February 2026 · Abbotts Countrywide Colchester
★★★★★ 5/5
GoogleWould like to say a massive thank you to Dritan who has made our home move possible and the process so smooth. Dritan has remained in good contact with us and updated us every step of the way, he has answered any questions we have had and …
Kayleigh · 13 February 2026 · Abbotts Countrywide Colchester
★★★★★ 5/5
GoogleAmazing experience end to end. Great customer service unlike that that so many others offer.
Elliott · 13 February 2026 · Abbotts Countrywide Colchester
★★★★★ 5/5
GoogleAt the beginning I was rather apprehensive but the polite, professional and delightful gentleman, whos name is Michael and something unpronounceable, put me at ease. Throughout our meeting he was attentive and understanding. This young …
Val · 13 February 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
Thank you for your kind words! We're so glad that Michael was able to make your experience with us a positive one. It's customers like you that make our job fulfilling. We look forward to helping you unlock the full potential of your home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMichael recently carried out a valuation on my property and I was extremely impressed with his professionalism and knowledge. He was punctual, well-prepared, and took the time to explain the valuation process clearly and honestly. His …
Richard · 13 February 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
Thank you for the kind words, we are thrilled to hear about your positive experience with Michael! Our team takes pride in providing excellent service with expertise and integrity. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRating only, no written review.
S · 13 February 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
★★★★★ 5/5
GoogleMy partner and I couldn’t be happier with the service Mike has provided so far. He’s been an absolute star from the beginning. As someone who’s relocating, I’ve found him especially reassuring and insightful. We’re really grateful to have Mike in our corner and look forward to continuing to work with him. A special thank you to Nathaniel as well for going above and beyond during our second viewing.
Kirtana · 13 February 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
Thank you for the kind words! We are thrilled to hear that Mike has provided you with excellent service. It's our pleasure to be a part of your relocation journey and we look forward to continuing to work with you. And a big shout out to Nathaniel for going above and beyond during your second viewing! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLast weekend, Michael coordinated a viewing at the flat I’m currently renting and he was absolutely excellent. He was warm, polite, attentive, and most importantly, he respected the boundaries I’d clearly communicated beforehand. He made sure everything ran smoothly and was genuinely a pleasure to deal with. 12/10 service from Michael, truly outstanding.
Unfortunately, I can’t say the same for the rest of the team. Despite me stating countless times that I prefer to be contacted via email and not by phone, I continue to receive calls every. single. day. Michael clearly understands how to listen and respect clients. If only that standard was applied consistently across the board.
NN · 13 February 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
Thank you so much for the glowing review of Michael's service! We are thrilled to hear that he was able to exceed your expectations and provide exceptional customer care. We apologize for any inconvenience caused by the rest of our team and will make sure to address your preferred communication method going forward. We value your feedback and will strive to consistently provide exceptional service like Michael did. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleLeft my rental property 21 days ago and no one has responded to calls or emails regarding the return of my deposit. No update as to why my deposit is being held - just silence and being ghosted with no reason given. Have been left severely out of pocket and left extremely stressed. No one answers the phone when you call - my call log shows over 80 phone calls and not a single one was picked up.
Rachel · 13 February 2026 · Abbotts Countrywide Colchester
Agent replied
Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWould highly recommend the team at Abbotts Rochford. They were extremely helpful and supportive, kept in regular contact and chased replies with the conveyancer and buyers. From meeting Annette at the start who impressed me with her ability to walk around the house, notice all the extras and reassure me the price we proposed was suitable. Then Ben, Eve and Irina who did such a great job showing potential buyers around and helped to sell the property and kept me sane during the stressful times of waiting on searches and all the slow things that delay the exchange, to Chris who started towards the end and was also extremely positive and supportive. I wouldn’t hesitate to recommend them to others wanting a successful house sale. Thank you
Cl · 13 February 2026 · Abbotts Countrywide Rochford
Agent replied · 13 April 2026
Thank you for choosing Abbotts Rochford for your house sale! We are thrilled to hear about your positive experience with our team. Our goal is to provide exceptional service and support throughout the entire process. Thank you for recommending us and trusting us with your house sale. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBen showed me around a property and was very professional. Unfortunately it wasn't what I wanted but he has assured me he will keep me updated on any new properties available when they come up. Great service and very friendly.
Marisa · 13 February 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for your kind words and for allowing us to assist you in your property search. We are committed to finding the perfect fit for you and will keep you updated on any new listings that meet your needs. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRhesa really took care of us obviously she completely understands her market got us a great deal on us renting out our property very quickly as in couple of hours, very professional and no stress our end. Would highly recommend. Thanks
Andrew · 13 February 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for the kind words! We are thrilled to hear that Rhesa provided top-notch service and helped secure a great deal for you in record time. It was our pleasure to assist you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRhesa and Sydni were so lovely and helpful throughout the whole process of us finding a home to rent. We hadn’t had the best experience with another estate agents in the area but this experience with abbotts Rayleigh has been so different. It’s such a nice feeling to speak with estate agents that are seem genuinely happy for you and want to make the renting process as easy as possible. Thank you both so much for all of your help💕
Tia · 13 February 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for your kind words and trusting us with your rental search! We strive to provide exceptional service and it's a pleasure to work with such great clients like you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service, couldn't have asked for me. Helped me secure a property when I didn't think it would be possible. Thoroughly
recommend Rhesa.
ADAM · 13 February 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to have been able to help you secure your property. It was a pleasure working with you, and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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