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Abbotts Countrywide reviews

4.7

★★★★★ Excellent

130 reviews across 1 platform

22a High Street, Watton, Thetford IP25 6AE

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's Thetford office at 22a High Street is rated 4.7 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

130

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thetford office, from every platform, shown as written. First names only.

5/5

Google

Me and my partner are first time buyers and couldn’t thank Abbotts enough for all of the support and guidance they have offered us when we have had questions. They have kindly kept us up to date with any news and have always been extremely friendly with nothing being too much hassle! Lynn showed us around the property we are buying and was very informative and friendly and we couldn’t thank Lynn and Hannah enough for everything they have done! Thank you :)

Katie · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind review! We are thrilled to have been able to assist you and your partner in your first home purchase. Our team is always here to offer support and guidance, as well as keep you updated every step of the way. We're so glad that Lynn and Hannah made your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The whole team at Abbots in Watton have been so helpful, Diane dealt with the sale of my property and Hannah was so helpful with the chasing between solicitors (mine were very slow and lacked in communication) but Hannah was on hand even down to the last minutes of completion. As a first time solo homebuyer, I’m so grateful for Hannah on completion day! Thank you to the whole team.

Shannon · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind words! We're so glad that Diane and Hannah could make your first home buying experience a smooth one. Our team is always here to support you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From the moment I called Abbotts Estate Agents the process for selling my home went smoothly. Diane was very helpful and knowledgeable which gave me the comfort of being in good hands. I would not hesitate to use Abbotts again in the future. I also have to point out that the photographer was superb as well, nothing was too much trouble and his skills reflected in the pictures. Well done all round. Mark and Tina

Nature · 28 February 2025

Agent replied · 17 April 2025

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

2/5

Google

Disappointed to leave this review. I was due to have a valuation today with Abbotts Watton however over the weekend was approached by another local estate agent who also got us viewings lined up for over the next few days. My partner called to let them know that we appreciate their time but will not be signing with them. The lady on the phone was very blunt and after hearing this news did not even say bye and just hung up the phone. Unfortunate as we received such good customer service up until this point.

Holly · 6 April 2026

Agent replied · 13 April 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Diane was very helpful throughout the process of me buying my house. She was very responsive when it come to emails and phone calls, putting my mind at ease and explaining things accordingly. Would definitely recommend Abbots to my friends and family. Thank you.

Lucy · 13 December 2025

Agent replied · 13 April 2026

Thank you for the amazing review! We are thrilled to hear that Diane was able to provide such exceptional service during your house buying process. It's our goal to make the experience as smooth and stress-free as possible. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Diane and her team were invaluable in helping facilitate the process of buying a place in the area. They kept us informed at all times and were helpful and professional. Thanks to the Abbotts Watton team for all their help.

Glen · 13 November 2025

Agent replied · 13 April 2026

Thank you for the positive feedback! We're thrilled to hear that our team was able to make your home buying experience a smooth and professional one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A big thank you to Diane, Hannah and Lynn (Watton) for being so supportive, all the way through the house selling process, such an amazing team!

Jacqui · 13 March 2026

Agent replied · 13 April 2026

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Diane and the team at Watton Abbots have been so helpful. I couldn't reccomend them more. We bought a house through them and they have been so attentive to emails and phone calls. …

Emma · 13 November 2025

Agent replied · 13 April 2026

Thank you for your kind words! We are thrilled to hear that you had a positive experience working with our team. We strive to provide excellent customer service and are always happy to help make your journey as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have recently sold our house through Abbots in Watton Norfolk. They have always been friendly and professional throughout our journey of almost a year. We have no hesitation in recommending them. We have been kept upto date with information every step of the way. They have worked so hard to sell our property. We are very glad that we chose them for our sale.

Nelson · 23 March 2026

Agent replied · 13 April 2026

Thank you so much for choosing Abbots in Watton for your property sale! It was a pleasure to work with you throughout your journey and we are thrilled to hear you were satisfied with our friendly and professional service. Congratulations on your sale and thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Watton office are very friendly, you always feel welcome, faultless sale of my property, kept up to date all the way through and cannot recommend Oliver Patton their mortgage advisor, he has gone above and beyond to get me my dream forever home , if you are selling a property you won't go far wrong by putting it in the hands of Abbotts Watton office.

Paul · 29 May 2024

Agent replied · 28 October 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Couldn't recommend Abbotts at Watton enough! Absolutely brilliant from beginning to end. This was my first time selling and they made the process alot easier for me always very helpful and kind. John was dealing with my buyer and I can't fault him at all! Really nice guy and does all he can to help. Shotout to the team there amazing!!

Joe · 29 May 2024

Agent replied · 28 October 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Having just purchased our property through Abbotts in Watton, we would highly recommend them. We dealt mostly with Lynn and she was brilliant at chasing for updates when it appeared solicitors were being slow. Lynn was away when we exchanged and completed but the rest of the team knew where we were up to and continued seamlessly (and I think we spoke to them all at some point). The whole team are brilliant at calling back when they say they will, even if its just to let you know that they are waiting for updates.

Elizabeth · 11 December 2022

Agent replied · 10 December 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Abbotts of Watton were the agents associated with a property my wife and I have just purchased. I have to say they were very helpful, demonstrating a very dynamic method of working to help process the purchase. In fact they were more pro active than any one else in the chain. Regular updates were provided as the purchased progressed despite problems that were occurring lower in the chain. I can’t thank them enough and would recommend Abbotts to anyone intending to enter into the housing market.

Alan · 30 July 2022

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Having just purchased our property through Abbotts in Watton, we would highly recommend them. We dealt mostly with Lynn and she was brilliant at chasing for updates when it appeared solicitors were being slow. Lynn was away when we exchanged and completed but the rest of the team knew where we were up to and continued seamlessly (and I think we spoke to them all at some point). The whole team are brilliant at calling back when they say they will, even if its just to let you know that they are waiting for updates.

Elizabeth · 30 July 2022

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have bought and sold a few properties over the years and can honestly say that the team at Abbotts in Watton are amongst the very best estate agents I have ever dealt with. I mainly dealt with Georgina from the beginning to the end of my buying journey and she was, without doubt, one of the most helpful and professional estate agents I have ever met. Nothing was ever too much trouble for her and she worked extremely hard throughout the buying process to ensure everything went smoothly. I wouldn't hesitate to recommend Abbots in Watton.

Michael · 7 October 2021

Agent replied

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I started the year off in 2020 purchasing through another agent and sadly that fell through but what a breath of fresh air Abbott's were when I found a property with them to offer on. From start to finish they were very helpful and responsive to my queries and helped me complete in just 6 weeks! Nothing was too much trouble and the app was very good at keeping me up to date. Georgina, Amanda and Janette were all fantastic I really can't rate them high enoughPositiveResponsiveness, Professionalism

Krista · 27 August 2021

Agent replied · 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to Georgina for all her efforts in securing our new home which we moved into at the end of June - she was a fabulous liaison throughout the lockdown period to enable our more local friends to view on our behalf; after our accepted offer organising surveyor and tradespeople viewings for professional opinions on work needed and during the journey on removal day. We are now happily living and working from our fabulous home in rural Norfolk Thanks again Georgina!

Sharon · 6 August 2021

Agent replied

Hi Sharon, thank you so much for the fantastic 5* review. Georgina and the team really appreciate your kind words. Best wishes in your new home! Graham @ Customer Relations

4/5

Google

The staff at Abbotts, Watton were always friendly, helpful and positive throughout, what turned out to be, quite a protracted sales period. There were occasions when communication seemed to dry up for a while but in the main any requests were responded to promptly with someone always at the end of the telephone. I don't think any other Estate Agents could have done a better job. Malcolm Crane

MC · 31 January 2023

Agent replied · 30 July 2023

Thank you for your lovely review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The staff at Watton Branch have been extremely helpful, not only in selling my existing property but in assisting in the finding of a new property. The sale of my property was dealt with in a very proficient and professional manner, especially whilst operating under the problems associated with Covid-19. The members of staff from the Regional Director, Branch Manager, valuer and Georgina made this move effortless and enjoyable. Many thanks to all concerned. David & Jan AddisonPositiveResponsiveness, Quality, Professionalism, Value

David · 20 June 2021

Agent replied · 19 June 2024

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Abbots have dealt with both the sale of our home and the purchase of our new property, and they have been amazing throughout the entire process. From explaining everything to us when we haven't been sure, to chasing paperwork when needed, and just calling to check we are getting on ok they have been absolutely brilliant. Georgina is so polite, helpful and friendly she definitely made what can be a stressful situation so much easier!!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 27 August 2021

Agent replied

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing service kept simple. From our first viewing through to completion the team has been helpful and professional, keeping us fully informed and offering support when we needed it. Thank you for making the process so pleasant and stress free!

Tamsin · 13 February 2026

Agent replied · 13 April 2026

Thank you for your kind words! We strive to provide top-notch service while making the process simple and stress-free. We are thrilled to hear that you had a great experience and we are always here to offer support. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We are so pleased with the progress and professional service that we received. Georgia has been outstanding she is one in a million. She has kept us updated right the way through from taking us to see our new home to calling us to say congratulations. We won’t be moving again as Georgia has found our for ever home. We can’t thank them enough. We would also like to add if you want a fantastic estate agent then go with Abbott's Watton fantastic customer service.

Tina · 31 July 2019

Agent replied

Hi Tina, thank you for leaving such a wonderful 5* review and recommendation. I'm delighted to read that Georgia and the team at Abbotts Watton provided such a great experience in finding your new home. Best wishes, Tracey.

5/5

Google

We Could not be happier with the help and support from the team at Abbotts Watton. They have all been super!! They helped us every step of the way, even going out of there way to ensure we fully understood everything and keeping us in the …

Ana · 13 November 2025

Agent replied · 13 April 2026

"Thank you so much for your kind words, Ana & Bethan! We are thrilled to hear that our team at Abbotts Watton provided you with top-notch support and service. It's our pleasure to help guide you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We viewed a home recently and was shown round by Diane. She was friendly and helpful. We decided to make an offer which Diane dealt with very quickly. She got answers to all our questions about the home and we were happy to know very quickly also, that our offer was accepted. Diane sorted identity checks etc and did everything efficiently. We were very impressed with her attention to us. However because of a contract issue, another estate agent claimed the sale and unfortunately we have had to go with it, but we would just like to say how impressed we were with Abbotts and if we had a choice we would have stayed with them.

Lynda · 1 September 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us this amazing 5* review Lynda. Kind regards Lucy, Customer Relations.

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Questions about Abbotts Countrywide

How many reviews does Abbotts Countrywide have?

Abbotts Countrywide's Thetford office has 130 reviews across 1 platform: 130 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Abbotts Countrywide's rating?

Abbotts Countrywide is rated 4.7 out of 5 across all 130 reviews, and 4.7 out of 5 on Google from 130 reviews, checked 9 October 2026.

Where is Abbotts Countrywide's Thetford office?

Abbotts Countrywide, 22a High Street, Watton, Thetford IP25 6AE.

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