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Abbotts Countrywide Thetford reviews

4.7

★★★★★ Excellent

130 reviews across 1 platform

22a High Street, Watton, Thetford, IP25 6AE

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's Thetford office at 22a High Street is rated 4.7 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.7.

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4.7 / 5

130

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thetford office, from every platform, shown as written. First names only.

5/5

Google

A great team at Abbotts in Watton, excellent service gave time to listen to our requirements, and offered all the help and advise to find a property to suit us.

Michael · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind words and trust in our team at Abbotts in Watton. It was our pleasure to help you find the perfect property. Your satisfaction is our top priority and we look forward to continuing to provide excellent service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From start to finish the team have been amazing, especially Lauren & Lynn. Lauren phoned regularly to check in with updates and to help the process of the purchase, she was also incredible at helping me deal with the whole stress of moving. Very friendly team and would definitely recommend to anyone buying or selling a house. Thankyou for everything.

Amber · 3 October 2022

Agent replied · 30 July 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Most Impressed by the service provided from the Watton branch regular updates as we moved through the sale and regular solicitors chasing , friendly service and prompt responses Thankyou

Nick · 13 March 2026

Agent replied · 13 April 2026

Thank you for choosing our Watton branch for your sale! We're thrilled to know that you were impressed with our service, regular updates, and friendly staff. We strive to provide prompt responses and are happy to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bought a house through Abbotts and cannot fault their service. They updated me along the way and chased when required. They were better than our solicitors. We even got home and found a little care package which we thought was a lovely, caring touch. Thank you to Janette and Hannah for their help in getting us into our forever home.

Victoria · 30 July 2022

Agent replied · 30 July 2023

Thank you for your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Have just bought my first property through Abbotts Watton and would like to say how helpful and friendly the staff there were, they went above and beyond what is required of them, sorted out any problems and queries I had and kept me fully informed every step of the way. If I ever were to sell or buy another property I would definately use Abbotts, thank you so much Georgia and Hannah and the Team

Jackie · 10 December 2018

Agent replied

Hi Jackie, congratulations on your purchase of your first property and thank you for taking the time to leave us with your kind words and 5* review of Abbotts in Watton. Best wishes, Emma.

5/5

Google

Diane and Hannah were great through the whole process guiding us all the way with our first property purchase. Adam from Countrywide mortgages was incredible helping us to get the deal fit for purpose. Thank you.

Steven · 15 July 2025

5/5

Google

Highly recommend. I’ve mostly been speaking to Lynn & Alicia and they have done a great job from start to finish with selling my property.

Logan · 13 March 2026

Agent replied · 13 April 2026

Thank you for your positive feedback! We are delighted to hear that Lynn and Alicia provided excellent service in selling your property. It was a pleasure working with you. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I think Hannah and all the staff at Abbotts will agree this was not the easiest sale they have ever had. I must point out, that Hannah and the team did all they could to complete my sale asap. I would like to thank them all for their hard work in completing the sale. Highly recommended.

Paul · 30 July 2022

Agent replied · 30 July 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

I would like to give a big thank you to all the girls at Abbott’s in Watton. I think that at one point or another I have spoken to most of them. They are always cheerful and eager to help. In particular I would like to thank Georgina, Hannah and Janette in holding my hand through what could have been a very stressful experience.

Peni · 18 February 2021

Agent replied

Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Hannah was amazing very professional always took calls the sale was handled efficiently and quickly, in fact we sold within 24 hours at beginning of March 2022 and completed TODAY 16th May 2022. I was always dealt with quickly even when I was stressed to the nines. Thank you highly recommend.

Jane · 30 July 2022

Agent replied · 30 July 2023

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

John at Abbotts Watton has been helpful throughout. My wife and I are currently selling and purchasing a property, and with this came lots of questions. John was able to answer our questions in layman’s terms, which ensured we understood what was required. For this reason I would highly recommend John and the team at Abbotts to anyone looking for a home. Lee and Claire Cutting.

Lee · 8 July 2018

Agent replied

It is wonderful to read Lee that you found John at our Abbotts team in Watton so helpful with your buying and selling needs. Thank you for your 5* review and for your brilliant recommendation. Kind regards and best wishes for the future, Scott.

5/5

Google

This was our first experience of buying a home and we were fortunate to be in the very capable hands of Lynn Mumford. Lynn really went above and beyond the call of duty to push our purchase to completion. There were many challenges thrown up throughout the process and Lynn was always available with gentle reassurance and a proactive approach to forge through the difficulties. Aside from doing a fantastic job, Lynn is warm and approachable - it’s incredibly important to have a friendly voice on the end of the phone and Lynn was always a pleasure to deal with.

Nicola · 2 November 2022

5/5

Google

All the lovely people at Abbotts have looked after my mum so well in the selling of her home. Thank you

Gezz · 13 February 2026

Agent replied · 13 April 2026

Thank you for trusting Abbotts to sell your mother's home! We pride ourselves on providing exceptional care and service to all our clients. It was a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

First class service from Diane and the gang. Always kept in the loop, unlike the solicitors. Many thanks again. Martin

Martin · 13 February 2026

Agent replied · 13 April 2026

Thank you for your positive review, Martin! We are thrilled to hear that you received first class service from Diane and our team. Our top priority is to always keep our customers in the loop and we are glad we could exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have had the misfortune to deal with some poor agents in my recent search for a home but James and the team in Watton have been exceptional in resolving my search. I couldn't be happier with the service and approach to facilitating all I asked. Fabulous company

Michael · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Heartfelt, thank you to Hannah, Lynn, and Janette at Abbotts Watton branch for their help and guidance with our sale and purchase. I would 100% recommend Abbotts Watton to anyone thinking of selling or buying a property.

Jacquie · 31 May 2023

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Cannot fault the service from Abbott's, Georgina has been exceptionally helpful during the process from day 1 which was the initial viewing. Georgina was always available to help with any query I raised and was extremely proactive. Really pleased I chose Abbott'sPositiveResponsiveness, Quality, Professionalism, Value

Terrence · 27 August 2022

Agent replied

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

As we were with Abbots for a while it was useful to adopt a single point of contact approach for information and communication. Hannah was our saviour and supported us through the process of selling our property. It took a while through no fault of Abbots and she helped to lower my stress levels with encouragement and positivity.

Jayne · 31 October 2019

Agent replied

Thank you for your wonderful review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

Can't praise Abbotts enough. They were the Agent for the property I was buying. This was not an easy one with quite a large chain with a number of issues. Staff especially Georgina were so friendly and helpful and above that Professional in what they did. Can't thank them enough. MichaelPositiveProfessionalism

Mick · 27 August 2021

Agent replied

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Georgina and the team at Abbotts were fantastic. What turned out to be a long winded purchase due to a number of factors was made easier by their work and professionalism. I was kept regularly updated and they did their upmost to fix any issues that arose as quickly and efficiently as possible.

Joe · 14 March 2021

Agent replied

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from start to finish. Was kept informed of my house purchase and always answered my emails and calls during the covid outbreak. Certainly would use again. Thanks to the team for making my house purchase that much more pleasant. 👍🏼 …

Mike · 30 July 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

From my viewing to completion Amanda was brilliant. She kept me up to date with progress throughout my purchase and was quick to come back when I had questions. I felt that I was valued and would highly recommend dealing with Amanda Nealon when purchasing your next home. 5* Samantha

Samantha · 23 March 2021

Agent replied

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

1/5

Google

Be aware i sold a house years ago was valued at about 90.000 in 2007 was under threat off loosing it all had so called offers but days before it fell through till the last minute offer off £75.000 turns out it was the woman who was our agent that new our situation daughter bought it as a last minute buyer be awere of this scam people don't let the agency know your problems and all companies need investigation

Adam · 31 May 2023

Agent replied · 30 July 2023

Hi Adam, I am sorry to read that you have felt the need after several years to only now make your concerns know. Had you contacted our Customer Relations Team at the time we would have been able to look into this matter further for you. - Scott @ Customer Care

5/5

Google

Recently sold a property. Expert advice & support regarding the sale. Using a ‘modern auction’ worked very well & was fast and efficient. Good communication. I would certainly recommend Abbots in the future.

Derick · 1 April 2023

Agent replied · 30 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

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Questions about Abbotts Countrywide Thetford

How many reviews does Abbotts Countrywide Thetford have?

Abbotts Countrywide's Thetford office has 130 reviews across 1 platform: 130 on Google.

What is Abbotts Countrywide Thetford's rating?

Abbotts Countrywide Thetford is rated 4.7 out of 5 across all 130 reviews, and 4.7 out of 5 on Google from 130 reviews.

Where is Abbotts Countrywide's Thetford office?

Abbotts Countrywide Thetford, 22a High Street, Watton, Thetford, IP25 6AE.

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