Abbotts Countrywide Thetford reviews

★★★★★ 4/5

Google

Hannah, Ollie and the rest of the team were fantastic throughout our selling process particularly when things were becoming needlessly strained by those further up the chain . Thoroughly impressed with the service provided and with great professionally staged photographs too. Would highly recommend Hannah and the team at Abbotts, Watton!

Kevin · 25 March 2020

★★★★★ 5/5

Google

Excellent service. Clear, regular and effective communication throughout the process.

Charles · 13 February 2026

★★★★★ 5/5

Google

Many thanks to Lynn and the team at the watton branch for all their professional help and assistance in helping us to purchase our property, it all went very smoothly and efficiently, many thanks.

Graham · 2 December 2022

★★★★★ 5/5

Google

Very happy with the whole procedure, super helpful and kept in touch through the whole process, would use again

Christine · 13 November 2025

★★★★★ 5/5

Google

A friendly and professional team. Thank you all

John · 13 February 2026

★★★★★ 5/5

Google

Fabulous team of expert estate agents. I never write reviews, but can while heartedly recommend the services of Abbots Watton team. Professional, friendly and responsive! Special shout out to Hannah who has been a star!

Amanda · 30 July 2022

★★★★★ 5/5

Google

Abbotts Watton really do go over and above to provide exceptional Customer Service. We had a pretty stressful time as we Exchanged & Completed on the same day. Due to circumstances beyond our control, we actually arrived at the Property very late on Friday night ( with an unhappy cat ). However, James wasn't phased and kept in contact throughout the evening and was waiting for us when we finally touched down. He also stayed and made himself available to answer any questions. Great, friendly service offered with a genuine smile. Thanks again James.

Sean · 30 July 2022

★★★★★ 4/5

Google

Was a bit slow to get going however all got sorted in the end! Laura was a great help, couldn't have got our purchase sorted without her.

Ashleigh · 31 January 2023

★★★★★ 5/5

Google

I have had a very positive experience with the Abbots team in Watton. We are buying a property and are very near completion. John and Hannah have always been extremely helpful and helped us steer the selling and buying course which can be a rocky journey. I would highly recommend using them if you can.

Charlotte · 29 May 2024

★★★★★ 5/5

Google

I have recently used Abbots to move house. It was a pleasure from start to finish. Easy to talk to, attentive and no issue to big or small. The whole team at Watton have been an absolute dream to deal with from start to finish. Highly recommend!!

Sam · 2 August 2024

★★★★★ 5/5

Google

I’m very pleased with the service I had from Abbotts. I was happy with the way the property was marketed & it sold quickly. Hannah did a good job of keeping me informed without any unnecessary phone calls. She was very helpful if I had any queries & was quick to return my calls if she was unavailable. I would be happy to recommend them.

Alison · 30 June 2023

★★★★★ 5/5

Google

Professional yet really friendly service from start to finish. Jeanette handled the negotiation and got us a great price. The sale was not without complication and Hannah was regularly in touch with all parties trying to clear obstacles. Thanks to everyone.

Dawn · 10 December 2018

★★★★★ 5/5

Google

Wonderful experience, very patient with first time buyers

John · 13 November 2025

★★★★★ 2/5

Google

We purchased our home through Abbott's in December 2019. Whilst generally the service they provided to us as purchasers was fine, we were very unhappy that we were told they could propose our offer to the seller until they had carried out an "affordability check". This check turned out to be an appointment with a mortgage broker working for the chain where he took no information which would ascertain whether we could afford the property or not. The mortgage advisor was very pushy in regards for me to arrange a meeting with him to complete a mortgage application which would be been at around £500 cost to us, whilst I initially agreed I then withdrew this meeting after finding a better offer direct from a lender myself. Ultimately this just felt like a tactic to try and force us to use their in-house mortgage advisor. After this all things went smoothly enough, it's a shame that our experience was tainted by feeling as if we were being taken advantage off as Abbott's knew we were first time buyers. We would not use them again on this basis.NegativeProfessionalism

Michael · 27 August 2021

★★★★★ 4/5

Google

At the beginning of our house purchase it was hard to make contact, or know who the correct member of staff to contact in relation to our case, each member would say we needed to speak to someone different (this was probably due to lockdown etc) However once Georgina took on a lead role in our case I couldn't fault her! She was always extremely responsive to our emails and helped chase the sellers solicitor to speed our process up. She was friendly, open and honest and good at explaining things. Thank you GeorginaPositiveResponsiveness

Georgina · 27 August 2021

★★★★★ 2/5

Google

We purchased our home through Abbott's in December 2019. Whilst generally the service they provided to us as purchasers was fine, we were very unhappy that we were told they could propose our offer to the seller until they had carried out an "affordability check". This check turned out to be an appointment with a mortgage broker working for the chain where he took no information which would ascertain whether we could afford the property or not. The mortgage advisor was very pushy in regards for me to arrange a meeting with him to complete a mortgage application which would be been at around £500 cost to us, whilst I initially agreed I then withdrew this meeting after finding a better offer direct from a lender myself. Ultimately this just felt like a tactic to try and force us to use their in-house mortgage advisor. After this all things went smoothly enough, it's a shame that our experience was tainted by feeling as if we were being taken advantage off as Abbott's knew we were first time buyers. We would not use them again on this basis.

Michael · 17 April 2021

★★★★★ 5/5

Google

Very friendly and professional service. Thanks to Hannah, Jennet and John for making my purchase smooth and stress free. I would recomend abbotts to everyone. Special thanks to Hannah and john for their effort and help.

Deniz · 31 July 2019

★★★★★ 4/5

Google

At the beginning of our house purchase it was hard to make contact, or know who the correct member of staff to contact in relation to our case, each member would say we needed to speak to someone different (this was probably due to lockdown etc) However once Georgina took on a lead role in our case I couldn't fault her! She was always extremely responsive to our emails and helped chase the sellers solicitor to speed our process up. She was friendly, open and honest and good at explaining things. Thank you GeorginaPositiveResponsiveness

Georgina · 24 November 2020

★★★★★ 5/5

Google

Very quick start to finish sale, very good communication and chasing up things for me.

Gary · 15 July 2025

★★★★★ 5/5

Google

I have almost completed on the sale of my property. I move on 30th October and would like to say what a great team you have. Hannah and Janette have done a really good job and worked hard on my completion. All staff have been really helpful and kind whenever I came into your office. The timing obviously made it even more stressful for everyone involved but always welcomed me with a smile. Once again, many thanks.

Angela · 28 October 2020

★★★★★ 5/5

Google

Amy D. was very patient and always available by telephone or email with the necessary data in-hand (or getting it remarkably quickly). Her attention to detail and mortgage expertise is exemplary. She became a most trusted advisor throughout the process. She would even adjust her schedule to accommodate our varied lifestyles, proactively going out of her way to assist with other advisors. She provided creative solutions to challenging situations. Professionals like her, in any field or occupation, are incredibly rare to come across. We feel that she represented our interests in the best possible way. She was courteous, patient, understanding and was a joy to work with. We would recommend her without any reservations.

Ja · 13 July 2019

★★★★★ 5/5

Google

Hannah,Ollie and the team are very professional. Hannah has been a great support through our selling process which took longer than expected. Thanks Guys much appreciated. Julie and Alan.

Alan · 25 March 2020

★★★★★ 5/5

Google

We have just purchased a property through this company, we have found the professionalism that we received was second to none, should you decide to use them for your next property you will receive a very warm and welcoming approach from all the staff. They were very accommodating to our needs and addressed any queries instantly. We would not hesitate to recommend them. Thank you very much for making our purchase a pleasurable one. Richard & Kathryn Lloyd.

Richard · 29 October 2018

★★★★★ 5/5

Google

We have just purchased a property through this company, we have found the professionalism that we received was second to none, should you decide to use them for your next property you will receive a very warm and welcoming approach from all the staff. They were very accommodating to our needs and addressed any queries instantly. We would not hesitate to recommend them. Thank you very much for making our purchase a pleasurable one. Richard & Kathryn Lloyd.

Lucy · 31 July 2018