Trusted Agent profile · Rochford, Essex

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Abbotts Countrywide Rochford reviews

4.8

★★★★★ Excellent

70 reviews across 1 platform

16 West Street, Rochford, Essex, SS4 1AJ

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Rochford, Essex, at 16 West Street, is rated 4.8 out of 5 across 70 reviews on 1 platform, including 70 Google reviews rated 4.8.

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4.8 / 5

70

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rochford office, from every platform, shown as written. First names only.

5/5

Google

I used Abbotts Rochford to sell my property 17 years after purchasing my property through them.From day one Ben kept me updated on potential buyers and despite delays at my end the whole process went through smoothly.I was very pleased I chose to use Abbotts again and grateful to Ben for a first class service.

Keith · 9 August 2026

Agent replied · 23 August 2026

Thank you for choosing Abbotts Rochford to sell your property again! We are thrilled that our agent Ben provided you with a first-class service and made the process easy for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I worked with Abbots when purchasing my first home. We all know the unknown is always stressful and for me I feel super anxious. My experience was made so much better with Eve as she is very professional and very easy to communicate with. All round a genuinely lovely person. She provided me with information that I needed and tried to help the best she could. Now everything has completed I reached out asking further questions that was based on the property and she continued her polite and welcoming mannerisms. Would definitely recommend working with Abbots Rochford.

Aisha · 13 September 2025

Agent replied · 13 April 2026

Thank you for your kind words! We are so happy to hear that Eve was able to make your first home purchase less stressful and more enjoyable. We strive to provide excellent service and are always here to help with any questions you may have. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would highly recommend the team at Abbots. Annette, Darren, and Eve were incredibly supportive throughout the process of selling our property. They were always on hand to provide prompt and helpful advice. Their friendly and approachable demeanor made the entire experience stress-free. No matter who I spoke to, they all knew me and were able to provide support. If I was unable to get ahold of anyone, they would always call back within an hour. Not only that, but I feel like I was speaking with friends and I wasn't a number. If you're looking for an estate agency that prioritises communication and support, I highly recommend Abbots.

Charlotte · 26 December 2024

Agent replied · 9 January 2025

Hello Charlotte, thank you so much for your wonderful 5* review! We're thrilled to hear that Annette, Darren, and Eve made your property selling experience stress-free and supportive. Your kind words about our team's communication and approachability mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

The team at Abbotts made what could be a stressful time, stress free. I'd especially like to thank Eve, who made the whole process from start to finish easy. Her communication was great, she did a lot of chasing to help keep things moving and kept us up to date at all times. I highly recommend Eve and the Abbotts team if you are considering it.

Zac · 30 March 2025

Agent replied · 3 June 2025

Thank you for your 5* review Zac. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Would highly recommend the team at Abbotts Rochford. They were extremely helpful and supportive, kept in regular contact and chased replies with the conveyancer and buyers. From meeting Annette at the start who impressed me with her ability to walk around the house, notice all the extras and reassure me the price we proposed was suitable. Then Ben, Eve and Irina who did such a great job showing potential buyers around and helped to sell the property and kept me sane during the stressful times of waiting on searches and all the slow things that delay the exchange, to Chris who started towards the end and was also extremely positive and supportive. I wouldn’t hesitate to recommend them to others wanting a successful house sale. Thank you

Cl · 13 February 2026

Agent replied · 13 April 2026

Thank you for choosing Abbotts Rochford for your house sale! We are thrilled to hear about your positive experience with our team. Our goal is to provide exceptional service and support throughout the entire process. Thank you for recommending us and trusting us with your house sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A positive experience from valuation (thank you Terry!) to completion. Special thanks to Eve and Annette who were persistent in getting our sale over the line. We were pleased to sell our home to a good buyer for a fair price with Abbott's.

Holly · 13 August 2025

Agent replied · 13 April 2026

Thank you for your glowing 5* review Holly. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The team at Abbotts, particularly Annette have been tremendous throughout our house purchase. It's been a stressful time with a sale and a big chain, but Abbots were patient and kept things moving along. Always updating us and generally just going above and beyond. Can't thank you all and Paul enough.

Aaron · 13 April 2025

Agent replied · 24 August 2024

Many thanks for the great 5* review and your kind words Aaron. Best wishes, Lucy, Customer Relations.

5/5

Google

We’ve been using Abbotts for the purchase of our next home. Katie has been an absolute pleasure to deal with and has been unbelievably helpful throughout the whole process with constant updates. Katie is a real asset to their team. Considering we are not their client we were blown away but how kind and helpful both Katie and Annette have been. Would highly recommend this agent especially for post sales updates. Thank you so so much for all your help. 5*

Wayne · 8 October 2023

Agent replied · 29 October 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Darren and the team were amazing, although buying under modern method auction ( which I wasn’t happy with) Darren and the team supported me through.. nothing was ever too much trouble , Darren arranged and met me at the property each time I …

Marion · 13 April 2025

Agent replied · 9 January 2025

Many thanks Marion for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you so much to Eve and the team at Abbots for the smooth sale of our property. Much appreciated!

Kirsty · 13 December 2025

Agent replied · 13 April 2026

"Thank you for choosing Abbots for your property sale! We're thrilled to have provided a smooth and successful experience. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Really happy with the service provided. Eve was brilliant- she communicated throughout the sale and did everything she could to get the sale through as smoothly as possible. Thank you Eve.

Ross · 13 August 2025

Agent replied · 13 April 2026

Hello Ross, Thank you so much for your wonderful 5* review! We're thrilled to hear that you were really happy with the service and that Eve was able to assist you smoothly throughout the sale. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

Eve was incredibly helpful throughout my property purchase, even though she wasn’t handling the sale of my original home. She went above and beyond to keep things moving and was always responsive, professional, and kind. Really appreciated her support - highly recommend!

Mas · 10 April 2025

Agent replied · 4 May 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

A wonderful experience with Rochford Branch in the purchase of our bungalow . Cannot fault Ria Calvin, such a delightful young person to deal with. She has been consistent throughout our purchase, with constant communication with us. I would highly recommend this branch and special thanks to Ria for her dedication to her role . Thanks to Annette and her team also, especially for answering the telephone always quickly and efficiently. 5 Stars and an extra 5 stars for Ria . Love you all Mr &. Mrs Crockett 24.22.2022

Diana · 2 December 2022

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

So today is completion day, we are super excited!! I cannot thank Annette and Ria enough for all there help and support with us purchasing our new forever home, they both made us feel so comfortable from my first phone call. Annette has always been very helpful and supportive and always at the other end of the phone to advice and give us answers whenever we needed them and Ria always got the answers for us and always made sure we was absolutely comfortable with what we was told and again was very helpful and supportive. Brilliant team at Rochford Abbotts we love you guys!! and will definitely recommend to family and friends,

Beverley · 3 October 2022

Agent replied · 30 July 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations

5/5

Google

Found Abbotts to be very helpful especially Darren going out of his way to go for a second viewing of a property on the same day and out of hours! Would highly recommend them as an estate agent!

Sarah-Jane · 4 March 2025

Agent replied · 13 April 2026

Thank you Sarah-Jane for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

We are first time buyers and purchased our home through Abbotts. Joe was the estate agent and he was absolutely brilliant throughout the whole process - keeping it as stress free as he could. Emails and phone calls were returned quickly, we were kept updated throughout and nothing was ever too much trouble. If we ever decided to sell, Joe at Abbotts would be my first call as it would be our pleasure to deal with him again. The rest of the team at Abbotts are also fantastic, friendly and responsive.PositiveResponsiveness, Quality, Professionalism

Holly · 25 August 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

"I recently purchased a 3 bedroom house in Warwick drive rochford area, and my overall experience has been positive. The location is perfect, with easy access to public transport and amenities like grocery stores. The buying process was smooth, thanks to a abbotts real estate agent who walked me through every step. The price was reasonable compared to similar properties in the area. Pros: Spacious rooms, great natural light, and a convenient location. Overall, I’m happy with my purchase and would recommend this estate agent to anyone looking for an affordable, well-located home in the city.

Vandna · 4 April 2025

Agent replied · 3 June 2025

Thank you for choosing Abbotts Real Estate to guide you through your home-buying journey! We are thrilled to hear that your experience was positive and that you are enjoying your new 3 bedroom house in the convenient and beautiful Warwick Drive Rochford area. Our team strives to provide excellent service and we're happy to hear that our agent helped make the buying process smooth. We appreciate your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Garry and Annette at Rochford Abbott's helped me every step of the way to buy my new home. Constantly kept me up to date and always made the time to respond to all my concerns and enquiries. They totally took the pressure off. Close to completion I had trouble finding anyone to move me. Both Annette and Gary helped by getting me in touch with an amazing removal company. Cant thank you guys enough. BIG THUMBS UP TO YOU!!!!!.PositiveResponsiveness, Professionalism

Cheryl · 20 June 2021

Agent replied · 19 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Would like to say a big ‘thank you’ to Annette and her team. They could not do enough for me and if it wasn’t for Annette I doubt the sale would have gone through. Lovely welcome pack as well. First class team & service

Paul · 13 April 2024

Agent replied · 25 March 2024

Thank you for your terrific 5* review Paul. Best wishes, Lucy, Customer Relations.

5/5

Google

Annette and her team have been both helpful and professional. They found buyers for my property on day one. Took me through the sale of my house advising me on every step of the sale. They ensured that I was not under stress by keeping me up to date with the sale. I would use their services again they are outstanding. Thank you all at Rochford Abbotts.PositiveProfessionalism

Steve · 20 June 2022

Agent replied · 19 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From first viewing to completion, Abbott’s in Rochford (and Ria in particular) have been absolutely brilliant. Ria has been our shining light & has continuously gone above and beyond to ensure we were always kept up to date. We could not recommend Ria & the Abbotts Rochford team highly enough!

Andrew · 15 October 2023

Agent replied · 29 October 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

From valuation to completion Abbotts have been fantastic. Annette and Ria were super organised and ALWAYS returned my many calls :) Annette was never shy to give the solicitors a nudge in the right direction when needed and was very supportive throughout the sale, which was in difficult circumstances :( Cant recommend them enough.

Julie · 1 May 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We bought our first home with Abbotts and they made the process as easy as it can be. Eve in particular was really wonderful. Always available to speak to, chased for us where needed and always kept us updated on what was happening. Hopefully we don’t have to sell any time soon, but if we do, we will certainly go to Abbotts.

Oscar · 23 March 2025

Agent replied · 29 May 2025

Thank you for taking the time to share your experience and for your wonderful 5* review Oscar! Kind regards, Lucy, Customer Relations.

5/5

Google

Great job done by Annette and the team at Rochford Abbotts , Very professional , very helpful and very friendly all the way , highly recommended , we had no experience in selling property and Abbotts were always at the end of the phone to help and advise. Will be using Abbots again Thank you all much appreciatedPositiveResponsiveness, Quality, Professionalism, Value

Stuart · 20 June 2021

Agent replied · 19 June 2024

Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations

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Questions about Abbotts Countrywide Rochford

How many reviews does Abbotts Countrywide Rochford have?

Abbotts Countrywide's Rochford office has 70 reviews across 1 platform: 70 on Google.

What is Abbotts Countrywide Rochford's rating?

Abbotts Countrywide Rochford is rated 4.8 out of 5 across all 70 reviews, and 4.8 out of 5 on Google from 70 reviews.

Where is Abbotts Countrywide's Rochford office?

Abbotts Countrywide Rochford, 16 West Street, Rochford, Essex, SS4 1AJ.

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