Trusted Agent profile · Rochford · Essex

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Abbotts Countrywide Rochford reviews

4.8

★★★★★ Excellent

71 reviews across 1 platform

16 West Street, Rochford, Essex, SS4 1AJ

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Abbotts Countrywide's office in Rochford, Essex, at 16 West Street, is rated 4.8 out of 5 across 71 reviews on 1 platform, including 71 Google reviews rated 4.8.

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4.8 / 5

71

Reviews on Google

This office

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Reviews

Every review we hold for the Rochford office, from every platform, shown as written. First names only.

5/5

Google

Annette and her team have been both helpful and professional. They found buyers for my property on day one. Took me through the sale of my house advising me on every step of the sale. They ensured that I was not under stress by keeping me up to date with the sale. I would use their services again they are outstanding. Thank you all at Rochford Abbotts.

Steve · 11 October 2021

Agent replied · 19 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We bought our first home with Abbotts and they made the process as easy as it can be. Eve in particular was really wonderful. Always available to speak to, chased for us where needed and always kept us updated on what was happening. Hopefully we don’t have to sell any time soon, but if we do, we will certainly go to Abbotts.

Oscar · 23 March 2025

Agent replied · 29 May 2025

Thank you for taking the time to share your experience and for your wonderful 5* review Oscar! Kind regards, Lucy, Customer Relations.

5/5

Google

Great job done by Annette and the team at Rochford Abbotts , Very professional , very helpful and very friendly all the way , highly recommended , we had no experience in selling property and Abbotts were always at the end of the phone to help and advise. Will be using Abbots again Thank you all much appreciated

Stuart · 11 October 2021

Agent replied · 19 June 2024

Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

I have had such a fantastic service from Annette She is a credit to the company I would have no hesitation in recommending abbots to anyone My sale was a difficult one Annette helped me through it from beginning to end and kept me in touch with the situation constantly Sincere thanks Annette Rosemarie Mead

Rosemarie · 11 October 2021

Agent replied

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to all the team at rochford, very professional. Special thanks to Joe who was always on hand to help make the transaction as smooth as possible, I would definitely recommend Abbotts in Rochford.

Bc2012 · 11 October 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Would like to thank Annette for all of her hard work on the purchase of our first home. It was a long difficult process but without her hard work, brilliant communication, help and support it would of been a lot harder. Thank you Abbotts Rochford for helping us buy our first beautiful home!

Linzi · 11 October 2021

Agent replied

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Abbott’s Estate Agents at Rochford Essex have been extremely helpful in helping me purchase my home . Annette went above & beyond her work to keep me informed , liase with somewhat slow solicitors, always cheerful & reliable . Can’t thank her enough for making a stressful time , LESS stressful .

Lisa · 11 October 2021

Agent replied · 19 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Abbott’s in Rochford, were absolutely 5 star all the way from start to finish. All the staff are amazing and professional, particularly Annette Frensham she went that extra mile to make my experience of moving that little bit easier. She was kind thoughtful, considerate and extremely supportive. I would definitely recommend Abbott’s.

Kelly · 11 October 2021

Agent replied

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Today I have completed on the purchase of a lovely new home in Rochford, sold to me by the fantastic team at Abbotts. Both Annette and Ria have been an absolute pleasure to deal with. They have always been accomodating and communicative, ensuring I was kept up to date with every possible development with the purchase, and provided a constantly warm and friendly guiding voice throughout. I'm really pleased with my new home, and I'm really pleased with the service I have received from the Abbotts team. Thanks!

Lewis · 11 October 2023

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service, went over and above too support us. Special thanks to Annette

Vikki · 11 October 2024

Agent replied · 31 December 2023

Thank you for your thoughtful 5* review Vikki! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Annette and team were great all the way through the process (which ours ending up being a very long process!) They were all, always happy to help and at the end of the phone to answer any queries. Can’t thank them enough for helping. Definitely recommend Abbotts Rochford. Catherine

Josh · 11 October 2021

Agent replied · 30 July 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Found them caring and very helpful with my purchasing of my new home nothing was to much trouble with keeping me up to date with things thankyou very much dan and all the rest of the team great job 👏 …

Peter · 13 April 2025

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review Peter! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Completed on my bungalow purchase this week, Abbotts have been great the whole way through, Eve done a lot of chasing and always kept me up to date, thank you!

Nick · 8 August 2025

Agent replied · 13 April 2026

Hello Nick, Thank you so much for your wonderful 5* review! We're thrilled to hear that Eve and the team were able to assist you effectively throughout your bungalow purchase. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

Just want to thank everyone at Abbotts, amazing service from everyone but especially Ria who helped us the whole way! Thank you!

Quba · 11 October 2023

Agent replied · 30 July 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Abbots were outstanding with their attention in getting our property sold. In particular Annette was brilliant and also Joe. They genuinely cared and were so supportive and responsive . Can't praise then enough.

Peter · 11 October 2022

Agent replied · 19 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

From viewing to completion the Abbotts Team we’re spectacular, I couldn’t be happier with the service they provided, they made the whole process a lot more bearable. A special thanks to Joe who was consistently helpful and a pleasure to deal with.

Chay · 11 October 2020

Agent replied

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

Brad at rochford Abbott's helped me and my partner buy our new home. Brad kept us both well informed and was very professional throughout the process. Couldn't recommend brad or the company any more. Thanks again for all your help with the move.

Jamie · 29 July 2019

Agent replied

Thanks Jamie for the wonderful 5* review and recommendation! It's great to see that Brad and the Abbotts team once again provided a professional and knowledgeable service. Best of luck with settling into your new home. Kind regards, Lucy.

5/5

Google

I cannot praise Abbotts at Rochford enough. They made the whole process of selling my house as stress free as possible despite many hurdles to overcome. Annette, Ria and Katie have been so helpful and professional the whole way through and I highly recommend them.

Caroline · 11 October 2024

Agent replied · 25 November 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Annette was great throughout the whole process, especially when it came down to the wire with us exchanging the day before completion! She kept us in the loop the whole time and we were very impressed.

Bradley · 11 October 2020

Agent replied

Thank you for taking the time to leave us this excellent review, it's great to see that the Abbotts team were once again able to provide their proven, 5* service! Best wishes, Lucy.

5/5

Google

Thank you to Annette and her team for a job well done and for going above and beyond to finally get completion over the line. Most appreciated.

Sarah · 11 October 2021

Agent replied

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

Really nice welcome and always there to help. Thankyou for selling my home and helping me with some admin along the way x

Michelle · 13 April 2025

Agent replied · 9 January 2025

Thank you Michelle for your kind review. Best wishes, Lucy, Customer Relations.

1/5

Google

Avoid them. Offered on a property close to asking (needed work doing to it still), had to chase several times, ignored emails and gave some excuse they 'couldn't get hold of the vendor', next day property marked as sold. Funny that.....

A · 25 July 2024

Agent replied · 24 August 2024

Hi, we're sorry to hear about your experience. Please contact review@countrywide.co.uk to discuss this further. Thank you for sharing your feedback. Best regards, Abbotts Sales and Letting Agents Rochford

5/5

Google

Thanks to Annette, Joe and rest of team helped keeping me updated and informed at all times.

James · 11 October 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to a very professional, knowledgeable, friendly and thoughtful team (Annette, Ria, Terry and Joe) in Rochford with all your help selling my elderly mum's house. I am extremely grateful to you all and very happy to recommend Abbotts to anyone looking to buy or sell a property.

Kate · 11 October 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

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