Abbotts Countrywide reviews

★★★★★ 5/5

Google

It has been a wonderful experience working with Abbotts! We had initially called them regarding another property but Lauren was extremely enthusiastic about our needs and preferences and suggested some more properties that would be more suitable for us. We ended up going with one of those properties recommended by her and love it so far. Megan was super helpful in sorting out all the paperwork and getting the contract ready. She is very approachable and easy to talk to. She explained the terms of the contract very clearly and we are very happy with the experience thus far! She was also always available to answer any questions we had at all times. I really appreciated their suggestions and positive attitude throughout the process. Highly recommend Abbotts! :)

Ananya · 30 March 2026

★★★★★ 5/5

Google

I would like to share some very positive feedback about Lauren Scotten, Lettings Manager. Throughout my experience, she has demonstrated a high level of professionalism, always communicating clearly, efficiently, and respectfully. What truly stands out is her genuine care for people. She takes the time to listen, understand concerns, and provide thoughtful solutions, making the entire process smooth and reassuring. Lauren is also highly involved and proactive in her role. She follows up promptly, keeps all parties well-informed, and ensures that everything is handled to a high standard. Her dedication and people-focused approach make a real difference, and she is a great asset the team. I would also like to provide positive feedback for Megan, Lettings Negotiator. She has been extremely professional, approachable, and efficient throughout the process. Megan communicates clearly and keeps everything well-organised, ensuring that all queries are answered promptly and thoroughly. Her friendly manner and positive attitude make the experience smooth and stress-free. She shows great attention to detail and a strong commitment to delivering excellent service. Megan’s proactive approach and willingness to assist at every stage truly reflect her dedication to both clients and her team. She is a valuable asset to the company. Best Cos

Cosmin · 13 March 2026

★★★★★ 5/5

Google

It has been a great experience with Abbotts. I worked with Megan McFarlane, who was a pleasure to deal with and handled everything with high professionalism. After my application was initially rejected because the first candidate, who had started referencing before me, came back, Megan was proactive in asking what I was looking for and reached out as soon as a suitable property became available. When that candidate backed out a second time, I was able to secure my preferred property. Megan kept me informed and made the whole process smooth. Highly recommended!

Ioannis · 13 February 2026

★★★★★ 5/5

Google

I had a great experience with Abbotts from start to finish. The whole process was handled professionally, efficiently, and with clear communication throughout. A special mention goes to Zerda, who was absolutely outstanding. Zerda was friendly, knowledgeable, and always quick to respond to any questions or concerns, making the entire experience smooth and stress-free. It’s rare to find someone so proactive and genuinely helpful in this industry, and Zerda really went above and beyond to ensure everything was handled properly.

Fikret · 13 January 2026

★★★★★ 5/5

Google

I had a fantastic experience with Abbotts, thanks to Clarissa and Zerda. They were absolutely amazing during the viewing, friendly, knowledgeable, and incredibly supportive throughout the whole process. They took the time to answer all my questions, made me feel at ease, and genuinely cared about helping me find the right property. Their professionalism and positive attitude really stood out. I couldn’t have asked for better estate agents and would highly recommend Clarissa and Zerda to anyone looking to buy.

Tasnim · 13 January 2026

★★★★★ 5/5

Google

I had a great experience with letting Abbotts thanks to Megan. She was incredibly supportive and professional during the rental viewing, taking the time to explain everything clearly and answer all of my questions. She made the whole process feel easy and stress-free, and her friendly approach really put me at ease. Megan went above and beyond to make sure I felt confident and supported, and I wouldn’t hesitate to recommend her to anyone looking to rent through Abbotts.

Dila · 13 January 2026

★★★★★ 5/5

Google

Just finished purchasing a property, a first for us with Abbotts, and what a truly fantastic experience it has been from start to finish. Very much looking forward to purchasing with them in the future again. We especially cannot praise our agent, Zerda enough. Zerda took over the purchase from a predecessor we had previously - within 2 days of commencing her new role, she was entirely up to speed with our purchase, highly accommodating, making viewing the property whenever we requested possible, an absolute blessing to fit around our busy business. She was polite, professional, well informed, and was extremely personable towards all of our teams from architects, to company directors, managing directors and build team. Zerda is a credit to the team and is still continuously working with us on a weekly basis to help us find our next investment, truly taking on the needs and ethos of our company. We would highly recommend Abbotts services.

Daniel · 23 December 2025

★★★★★ 5/5

Google

Lauren the letting manager was brilliant during a valuation with Abbotts. She was welcoming, attentive, and really took the time to understand me and helping me through the process. I never felt rushed, and she made sure I had all the information I needed, helpful advice and reassurance. Her calm, friendly approach made the whole experience very positive. I truly appreciated her support and would happily recommend Lauren to anyone needing a valuation for renting through Abbotts.

Duaa · 13 January 2026

★★★★★ 5/5

Google

I had a great experience with Abbotts Cambridge, especially thanks to Zerda. She was professional, friendly, and took the time to explain everything clearly during my viewing. She answered all my questions and made the process feel smooth and stress-free. I’d definitely recommend Abbotts to anyone looking to buy in Cambridge.

Dicle · 13 January 2026

★★★★★ 5/5

Google

We just moved into our new house and can't thank Clarissa enough. She was very kind and always available for queries. It was a difficult case and we're pretty sure it went all well in the end thanks to her doing.

Maria · 13 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Joe Hood and Abbott’s Letting Agency, and I can honestly say it has been an exceptional experience from start to finish. Joe Hood's professionalism, expertise, and attention to detail truly set the agency apart. I highly recommend Joe Hood and Abbott’s Letting Agency to anyone looking to rent or let property. Their dedication to client satisfaction and their hands-on approach to property management make them a standout in the industry. I look forward to continuing our relationship and wouldn't hesitate to work with them again in the future.

Toby · 5 December 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Megan while searching for a new property, and I can confidently say she is the best agent I've ever encountered. From the very beginning, Megan was incredibly attentive and dedicated to understanding my needs and preferences. Her knowledge of the local market was impressive, and she was always ready with valuable insights and advice. Megan went above and beyond in every aspect of the process. She was always available to answer my questions, no matter how small, and she provided clear, detailed explanations at every step. Her organizational skills and attention to detail made the entire process smooth and stress-free. What stood out the most was Megan's genuine care and responsibility. She ensured that all my concerns were addressed promptly and efficiently, making me feel truly supported throughout the journey. Her friendly and approachable demeanor made it a joy to work with her. Thanks to Megan's hard work and dedication, I found the perfect property that meets all my needs. I highly recommend her to anyone in search of a reliable, knowledgeable, and caring letting agent. Megan is truly a gem in the industry!

Rajarohith · 24 September 2024

★★★★★ 5/5

Google

My partner and I recently worked with Megan in finding an apartment in Cambridge. Megan provided phenomenal service throughout the process! Contrary to our experience with several other agents, Megan was always very attentive and truly cared about helping us find a place that best suits our needs rather than just ticking boxes. For the house we eventually rented, Megan called us to inform us about the listing before we even saw it on the website showing she was looking out for us and understood our interests. She answered our questions well during viewings and supported us tremendously through the referencing phase. Megan was an absolute pleasure to work with, she gave us a truly unique experience during the house hunt and we 100% will recommend her!

Oluwasegun · 24 September 2024

★★★★★ 5/5

Google

My experience with Abbotts has been fantastic! I needed to find a new flat on very short notice, and Lauren made the whole process incredibly easy. She’s been extremely helpful, responsive, and professional throughout. A solid 10/10 experience with Abbotts!

James · 9 December 2025

★★★★★ 5/5

Google

Both Megan and Lauren were very helpful and made our move from abroad smooth. When it came to viewing the property, they were flexible and friendly. I recommend Abbots highly and wish Megan and Lauren all the best.

Riazuddin · 30 November 2025

★★★★★ 5/5

Google

When buying and selling a house I've always had a very positive experience with Abbotts. Special thanks to Clarissa for excellent guidance and fast responces. Abbotts really excell at helping the whole process go much more smoothly.

Gary · 30 November 2025

★★★★★ 5/5

Google

Olga handled my mortagage for a house which I bought in Cambridge. She was very quick in getting back and always readily available over call. The process was very smooth with no issues. Also, she advised me the conveyancing company. This helped us and I just needed to call her if I needed a push to get in the contracts faster. Wishing her the best. It was a lovely experience with Olga, when the person understands the urgency or issues that you have.

Priti · 30 November 2025

★★★★★ 5/5

Google

I had a nice experience working with Annabelle, one of the representatives of Abbotts Sales and Letting Agents. She was exceptional, and I must appreciate her for her honesty, hardwork and dedication throughout the process. Thank you Annabelle for your outstanding service, I truly appreciate your efforts.

Edwin · 13 May 2025

★★★★★ 5/5

Google

I’ve had a very positive experience with Abbotts. I applied for a small studio to rent and Annabelle was very friendly and professional throughout the process. The application process was clear and straightforward, and Annabelle kept me consistently updated.

Martina · 31 July 2025

★★★★★ 5/5

Google

From the very first moment that we met with Zita from the Cambridge office, we knew that we were in good hands. Zita is very professional, friendly, knowledgeable and super efficient at her job. She guided us effortlessly through the whole process and was there for us whenever we needed her help alongside the lovely Holly. We would not hesitate in recommending them to others and we will most definitely be using their services again in the future for our rental property. Thank you again girls, it’s been a pleasure!

Michelle · 27 August 2023

★★★★★ 5/5

Google

I had an excellent experience with Abbotts Cambridge, led by Clarissa, the Branch Manager. From the outset, she was professional, knowledgeable, and very approachable. Clarissa managed the process efficiently, ensured everything ran smoothly, and was always available to answer questions or offer clear guidance. Her leadership really showed in how organised and supportive the whole experience felt. A great example of outstanding customer service and strong management.

NiLGÜN · 13 January 2026

★★★★★ 5/5

Google

From the very first moment that we met with Zita from the Cambridge office, we knew that we were in good hands. Zita is very professional, friendly, knowledgeable and super efficient at her job. She guided us effortlessly through the whole process and was there for us whenever we needed her help alongside the lovely Holly. We would not hesitate in recommending them to others and we will most definitely be using their services again in the future for our rental property. Thank you again girls, it’s been a pleasure!

Michelle · 30 June 2023

★★★★★ 5/5

Google

From the very first moment that we met with Zita from the Cambridge office, we knew that we were in good hands. Zita is very professional, friendly, knowledgeable and super efficient at her job. She guided us effortlessly through the whole process and was there for us whenever we needed her help alongside the lovely Holly. We would not hesitate in recommending them to others and we will most definitely be using their services again in the future for our rental property. Thank you again girls, it’s been a pleasure!

Michelle · 28 June 2023

★★★★★ 5/5

Google

If my phone is ringing, it’s Zerda from Abbotts, and I LOVE it! Never found a company so committed to helping me find my next home, she fully understands what I am looking for and goes out of her way every day to help me find my next perfect buy. 2026 is going to be the year! 11/10 recommend to a friend.

Shannon · 13 January 2026