Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI contacted Abbots about viewing a property and spoke with Nadia, who was really helpfull and supportive without being pushy or intrusive, offered all the services and advice we needed, and made looking for a new home less daunting.
Karen · 13 March 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
Thank you for your kind words, we are thrilled to hear that Nadia was able to assist you in finding your new home without being pushy or intrusive. We strive to provide exceptional service and make the process of finding a property less daunting for our customers. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOutstanding service from the whole team at Thorpe Bay selling my late parents house, professional, friendly and kept me informed at all stages. Highly recommend.
Darren · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
★★★★★ 5/5
GoogleAbbotts marketed the property I purchased. The process was very efficient and the time from offer accepted to completion of the sale was only eight weeks. Kareena kept everyone informed and the experience was stress free. Highly recommended.
David · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleProfessional, friendly and always quick to help. I would happily recommend them to anyone looking for a reliable estate agency.
Gary · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAbbotts, Thorpe Bay, recently sold our bungalow. We can only say that from day one they were ‘on the ball’. They promptly updated us after viewings. Joanna, Kareena, and Nick were always very helpful and friendly. We recommend them 100% as agents.
Malcolmpipe · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFantastic service in selling our property. Joanna and the team were proactive in bringing prospective buyers to the property and sharing feedback to present the property at it's best. We always felt informed about what was happening when our initial sale fell through, they had new viewers lined up within 24 hours, one of which purchased our bungalow. From start to finish, the team were always cheerful, helpful, polite and a pleasure to work with.
Jonathan · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKareena is lovely 💎💎💎❤️❤️❤️ …
Olivia · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleJohanna at Abbotts Thorpe Bay recently sold a property for us. She went about the task professionally and with enthusiasm, giving confidence that we would have a successful outcome.
I contrast this with a local competitor that had been recommended to us, that was just interested in a quick sale and suggested that we ask for 20% less than Abbotts actually achieved. Abbotts’ whole approach to the sale was more thorough and consultative.
Like all such transactions things weren’t always perfect, but Johanna and Nick handled challenges well. They were good with communication and expectation setting. I would use Abbotts again if I had a property transaction in the Thorpe Bay / Shoeburyness area.
Justin · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for your kind words! We are so glad to hear that Johanna and Nick provided you with a thorough and consultative experience, and were able to handle any challenges that arose professionally. At Abbotts, we strive for success and always have our clients' best interests in mind. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally good experience with Abbott & Co Estate Agents. Joanna was helpful, friendly and kept us updated throughout. She made the whole process feel much easier. Would definitely recommend.
Rose · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service provided by Abbotts. A special mention to Joanna who helped us every step of the way. Thank you so much we highly recommend.
Jack · 13 March 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI cannot thank Rhesa enough for all the help she has provided in helping me find a new home! She went above and beyond to make sure I got the home I so badly wanted even on her days off she called me to keep me in the loop and she processed all the necessary referencing in more then a timely manner meaning I heard back same day! Thank you so much Rhesa! I appreciate everything you have done for me and my family x
Zoe · 13 March 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you so much for your kind words! It was a pleasure to assist you in finding your dream home. Your satisfaction is our top priority and we are so grateful for the opportunity to help. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google“I would like to express my deepest gratitude to Alexandra Oliver for her exceptional help during our home search. She was incredibly kind, always smiling, and went above and beyond to assist us. She gave us a sense of security throughout the process, was solution-oriented, and always calm, even in challenging situations. Her professionalism was remarkable, and she made us feel valued and supported every step of the way. I truly believe she deserves a higher role, and I cannot recommend her enough. Thank you, Alexandra, for everything!”
Ali · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for taking the time to share your experience, we are thrilled to hear that Alexandra provided exceptional service during your home search. We will make sure to pass along your kind words to her and recognize her hard work. We greatly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just want to say that I am so grateful for your help and support.
Zoe made the process of selling my house smoothly and efficiently.Her dedication is beyond words.Alfie and Daniel are both amazing.
Zoe was so professional and her hard work was incredible.
I will highly recommend you to all my friends.
You have done an outstanding service to my life.Thank you for being such an amazing team.
Carmen · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you so much for your kind words! Our team is dedicated to providing exceptional service, and we are thrilled to hear that Zoe, Alfie, and Daniel made your experience memorable. It was a pleasure working with you and we appreciate your recommendation to others. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI rented a property from Alexandra, she was very lovely! Thank you
Berfin · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you so much for your kind review! We are thrilled to hear that you had a wonderful experience renting from Alexandra. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to Alfie and Zoe! We had an excellent experience with Abbotts, who helped us both sell our property and purchase our next home. From start to finish, their attention to our needs was outstanding and every step of the process was handled with care and professionalism.
They worked hard to ensure everything progressed as smoothly and as quickly as possible, and they were proactive in keeping our solicitors on top of things to avoid any unnecessary delays. Communication was constant, clear and thorough throughout, which gave us real peace of mind during what can often be a stressful time.
We couldn’t fault the service we received and would highly recommend Abbotts to anyone looking to buy or sell a property
Shaun · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you so much for your kind words and for choosing Abbotts as your real estate partner! We are thrilled to hear about your positive experience with our team, especially Alfie and Zoe. Our dedicated agents always strive to provide top-notch service and make the process as stress-free as possible. It was a pleasure working with you and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a fantastic experience purchasing our home through Abbotts Basildon. We couldn’t be happier with the service we received. The process was efficient, transparent, and well organised. They were honest, knowledgeable, and proactive in keeping everything moving. If you're buying or selling, I highly recommend them.
A special thank you to Zoe, who supported us throughout the entire process. She was professional, responsive, and always kept us informed every step of the way. Her communication and reassurance really helped make what can be a stressful experience feel smooth and well managed.
We’d also like to mention Alfie and Debbie, who conducted our viewings. They were friendly, knowledgeable, and made us feel comfortable from the start.
We’re really grateful for all their help and wouldn’t hesitate to recommend Abbotts Basildon to anyone looking to buy or sell a property.
Sreekumar · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you so much for taking the time to share your experience with Abbotts Basildon. We are thrilled to hear that you had a fantastic experience purchasing your home through us and that you were impressed with our efficient, transparent, and organised process. It was a pleasure to have Zoe, Alfie, and Debbie on our team and we are grateful for their professionalism, knowledge, and friendly approach. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I’ve had an excellent experience with Abbott Estate & Lettings Agents in Basildon. Alex, Peter, and Jamie were all fantastic from start to finish.
They found me quality tenants quickly and handled everything in a highly professional manner throughout. Communication was clear, the process was smooth, and I felt confident that my property was in very capable hands.
It’s clear they take pride in their work and genuinely care about delivering a great service.
I wouldn’t hesitate to recommend Abbott Estate Agents to anyone looking for a reliable and professional letting agent in the area.
Jason · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for your amazing review! We strive to provide top-notch service and are so glad that Alex, Peter, and Jamie were able to deliver that for you. It means the world to us that our clients are happy and satisfied. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe just waited to say how great-full we are for the help in getting our property we couldn’t have done it without abbotts and the amazing support from Alex. We also got giving a lovely box full of goodie and a really nice card which really meant a lot to us.
Presley · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for your kind words! We are so happy to hear that we were able to help you get your dream property. It was a pleasure working with you and we are thrilled that you appreciated our little gesture of a thank-you box and card. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlex was our agent and she was so incredibly helpful with us getting our first home. Anytime i had a question i could call or email and she would always help no matter if i called 3x a day. Even called me a couple of days after we moved in to see how we were getting on which was lovely.
Very helpful, happy and friendly. would definitely recommend 😁
Lauren · 13 March 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
"Thank you for your kind words! Our team is dedicated to making the home buying process as smooth and stress-free as possible. We are always here to answer any questions you may have and we are glad to hear that you felt supported every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat team, thank you all! Recommended after a successful sale.
Dom · 13 March 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 13 April 2026
Thank you for taking the time to leave a positive review! We are thrilled to hear that our team provided a great experience and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSuch a good estate agent, have helped me and my other half get our first mortgage really do appreciate their time and help🥹! …
Ellie · 13 March 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 13 April 2026
Thank you for the positive feedback! We are thrilled to have played a part in helping you secure your first mortgage. It means a lot to us that you appreciate our time and assistance. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBig thanks to Kieren Chase!
Great cooperation.
Benjamin · 13 March 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
"Thank you so much for your kind words! Kieren Chase is an amazing part of our team and we are thrilled to have provided you with such great service. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI cannot recommend them highly enough especially a Letting agent Martyna Swierc! ☺️
My partner and I really wanted to move into a house we found, but had a few paperwork issues which subsequently delayed the application and at one point looked like a no go. Martyna's determination to find a way who the application can go through was second to none, landlord was very happy with the proposal and my partner and I were over the moon to be able to move into our dream home.
Thank you so much to Martyna Swierc and anyone from Abbott's Letting team who was involved, it means so much to us!! Great team of people.
Angelika · 13 March 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for sharing your positive experience with our team, we are thrilled to have helped you and your partner secure your dream home. Martyna and our entire team at Abbott's Lettings are dedicated to providing exceptional service to our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleMy experience with Abbotts was terrible. The property had serious mould, and despite calling Chelsea & Yuliia and emailing repeatedly, nothing was done. Communication was ignored, and my deposit return request was also ignored. I’ve now had to open a MyDeposits dispute, which is still unresolved. Based on my experience: Unprofessional. Incompetent, Devious and Untrustworthy. AVOID!
R · 13 March 2026 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 13 April 2026
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
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