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Abbotts Countrywide reviews in Norwich, Ipswich, Chelmsford and 25 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

3,512 reviews across 38 offices and 2 platforms

www.abbotts.co.uk/forsaleoffice/watton/6

Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,509

Reviews on Google

All 38 offices

The Trusted Agent logo

3.6 / 5

3

Reviews on The Trusted Agent

All 38 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.

Latest reviews from every Abbotts Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Kareena & everyone in the team in Abbots Thorpe Bay are nothing short of amazing! They have been pro active and helpful throughout our first time buyer experience. They made it stress free and we cannot thank them enough from chasing the vendors, responding to our emails promptly and just being efficient overall. We would highly recommend them! Thanks Kareena & Team 😊

KC Β· 23 March 2026 Β· Abbotts Countrywide Southend-on-Sea

Agent replied Β· 13 April 2026

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I bought a property through Abbott's, Sophie was absolutely excellent. She kept me updated throughout the process, even if solicitors did not, and went above and beyond to ensure the process went as smooth as possible. I would absolutely recommend her and Abbots to anyone buying or selling in the future.

Else Β· 23 March 2026 Β· Abbotts Countrywide Chelmsford

Agent replied Β· 13 April 2026

Thank you for trusting Abbott's and Sophie with your property purchase! We are so happy to hear that Sophie provided excellent service and went the extra mile to ensure a smooth process. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Abbotts were really helpful throughout. I went on a few viewings with Jamie, who was great and helped a lot. I’d definitely recommend them.

Lucy Β· 23 March 2026 Β· Abbotts Countrywide Basildon

Agent replied Β· 13 April 2026

Thank you for sharing your positive experience with Jamie and Abbotts! We are thrilled to hear that we were able to assist you with finding your perfect property. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Never pick up the phone or update their listings. Tried to claim they had sold something that had been sold by another estate agents in town. Questionable level of hygiene in office. Black Mold across windowsills where they talk to clients. Honestly wouldn't trust them to sell me a fish let alone a house! If you read through their reviews, you'll discover that this seems to be a fairly consistent experience in their sales department.

The Β· 23 March 2026 Β· Abbotts Countrywide King's Lynn (20 High Street)

Agent replied Β· 13 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Great service from Kieren and Shane Kieren went above and beyond even helped with unloading some furniture

Kate Β· 23 March 2026 Β· Abbotts Countrywide King's Lynn (20 High Street)

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us a review! We're thrilled to hear that Kieren and Shane provided great service and went above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Extremely dishonest experience. This agency was not transparent regarding the status of a probate property, hiding the truth for four months while still trying to sell it. The lack of integrity and constant misinformation during such a sensitive process is completely unacceptable. Avoid.

Vasiliki Β· 23 March 2026 Β· Abbotts Countrywide Hunstanton

Agent replied Β· 13 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Wish I could give Klaudia and the team at Sunny Hunny 10 stars. The most kindest and helpful people you could ever need. Nothing is too much, and always made to feel at ease. You truly have become very good friends. Thank you so very much Michelle and Wes x

Michelle Β· 23 March 2026 Β· Abbotts Countrywide Hunstanton

Agent replied Β· 13 April 2026

Thank you so much for your kind words! We are grateful to have such wonderful customers like you. It brings us joy to know that we have not only met your expectations, but also become friends. Thank you for your continued support and trust in us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Professional, knowledgeable and friendly staff that greatly assisted in the sale of my property.

Dave Β· 23 March 2026 Β· Abbotts Countrywide Downham Market

Agent replied Β· 13 April 2026

Thank you for your kind words, we are glad to hear that our staff was able to assist you in selling your property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Great service, effective communication from Lewis. No judgement and friendly.

Emily Β· 23 March 2026 Β· Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

Agent replied Β· 13 April 2026

Thank you so much for sharing your experience with us! We are thrilled to hear that Lewis provided great service and effective communication. Our team strives to create a welcoming and non-judgmental environment for our customers. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Just made a purchase through the Beccles branch. They couldn’t have made it easier for us. Special thanks to Nathan Thompson for seeing the whole purchase process through with such professionalism he’s a real credit to the branch. Will use them again very soon.

Deborah Β· 23 March 2026 Β· Abbotts Countrywide Beccles

Agent replied Β· 13 April 2026

"Thank you for the kind words! We are thrilled to hear that our Beccles branch and Nathan provided you with an easy and professional purchase experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Purchased my first home through Abbotts in Attleborough. All the team were very friendly and helpful making my experience stress free. They showed a lot of knowledge and support to guide me through the process. Communication was brilliant, keeping me up to date with the journey and always responded quickly when I reached out. I also used Countrywide Mortgage Services, Andrew in Abbotts was amazing too.

Jordan Β· 23 March 2026 Β· Abbotts Countrywide Attleborough

Agent replied Β· 13 April 2026

Thank you for your kind words! We are thrilled that you had a stress-free experience purchasing your first home through Abbotts. Our team takes great pride in providing excellent knowledge and support to our clients. We are glad that our communication was effective and that you also had a great experience with our mortgage services. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We have recently sold our house through Abbots in Watton Norfolk. They have always been friendly and professional throughout our journey of almost a year. We have no hesitation in recommending them. We have been kept upto date with information every step of the way. They have worked so hard to sell our property. We are very glad that we chose them for our sale.

Nelson Β· 23 March 2026 Β· Abbotts Countrywide Thetford

Agent replied Β· 13 April 2026

Thank you so much for choosing Abbots in Watton for your property sale! It was a pleasure to work with you throughout your journey and we are thrilled to hear you were satisfied with our friendly and professional service. Congratulations on your sale and thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Extremely dishonest experience. This agency was not transparent regarding the status of a probate property, hiding the truth for four months while still trying to sell it. The lack of integrity and constant misinformation during such a sensitive process is completely unacceptable. Avoid.

Vasiliki Β· 18 March 2026 Β· Abbotts Countrywide King's Lynn (Market Place)

Agent replied Β· 15 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Never pick up the phone or update their listings. Tried to claim they had sold something that had been sold by another estate agents in town. Questionable level of hygiene in office. Black Mold across windowsills where they talk to clients. Honestly wouldn't trust them to sell me a fish let alone a house! If you read through their reviews, you'll discover that this seems to be a fairly consistent experience in their sales department.

The Β· 18 March 2026 Β· Abbotts Countrywide King's Lynn (Market Place)

Agent replied Β· 15 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The staff are very helpful and always there for any questions. Abbotts sold my home within a couple of months

Bill Β· 16 March 2026 Β· Abbotts Countrywide Southend-on-Sea

Agent replied Β· 13 April 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We had an excellent experience with this estate agency during our home buying process. Zoe, the manager, was extremely professional and helpful throughout, making the whole process smooth and well‑organised. Alfie was also fantastic, he showed us the property multiple times and was always patient in answering all our questions and explaining everything clearly. His support and responsiveness made a big difference and helped us feel confident in our decision. Overall, the team provided outstanding service, and we really appreciate their help during such an important purchase. Highly recommended!

Nichenametla Β· 16 March 2026 Β· Abbotts Countrywide Basildon

Agent replied Β· 13 April 2026

Thank you for your kind review! We are pleased to hear that Zoe and Alfie were able to provide you with excellent service during your home buying process. Our team takes pride in making the experience smooth and well-organised for our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I have just completed on a sale for which I am The Executor. It was quite complex and difficult at times but with the help and guidance at every turn from Zoe, Alfie and Dan it was made very easy for me. I found them to be approachable and always available to take my calls and deal with my queries without delay. I would highly recommend without hesitation. WELL DONE guys and a massive thank you.

Carol Β· 16 March 2026 Β· Abbotts Countrywide Basildon

Agent replied Β· 13 April 2026

Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team, Zoe, Alfie, and Dan, were able to make the process smooth and easy for you. We strive to provide excellent service and always be available for our clients. Thank you for the recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent! Went to a viewing with jamie and was extremely helpful with the process! Very happy!

Rubt Β· 16 March 2026 Β· Abbotts Countrywide Basildon

Agent replied Β· 13 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I’m very satisfied and grateful for the service special Thanks to Zoe who helped us a lots and stand with us till the key handover. Many more thanks and best of luck

Tissy Β· 16 March 2026 Β· Abbotts Countrywide Basildon

Agent replied Β· 13 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We were shown around a property by Mark Smith and were very impressed. He was very helpful, professional and gave great advice. We really appreciated his help and expertise.

Isobelle Β· 16 March 2026 Β· Abbotts Countrywide Ely

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Abbotts of Downham Market managed to sell my house, having been on the market for some time with other Agents. The staff were all very professional and helpful for both my sale and purchase. During the day of completion they kept me updated and everything ran smoothly in the end. I would definitely recommend them to others. Thank you Kamile Sam and Nicola

DEBBIE Β· 16 March 2026 Β· Abbotts Countrywide Downham Market

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Google

Big thanks to Kieren Chase! Great cooperation.

Benjamin Β· 15 March 2026 Β· Abbotts Countrywide King's Lynn (Market Place)

Agent replied Β· 15 April 2026

"Thank you so much for your kind words! Kieren Chase is an amazing part of our team and we are thrilled to have provided you with such great service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot recommend them highly enough especially a Letting agent Martyna Swierc! ☺️ My partner and I really wanted to move into a house we found, but had a few paperwork issues which subsequently delayed the application and at one point looked like a no go. Martyna's determination to find a way who the application can go through was second to none, landlord was very happy with the proposal and my partner and I were over the moon to be able to move into our dream home. Thank you so much to Martyna Swierc and anyone from Abbott's Letting team who was involved, it means so much to us!! Great team of people.

Angelika Β· 15 March 2026 Β· Abbotts Countrywide King's Lynn (Market Place)

Agent replied Β· 15 April 2026

Thank you for sharing your positive experience with our team, we are thrilled to have helped you and your partner secure your dream home. Martyna and our entire team at Abbott's Lettings are dedicated to providing exceptional service to our clients. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently approached Abbotts for valuation of my property. The service was great, the staff (Mike) sent over to do the valuation was very knowledgeable and experienced , his service was tailored to my needs and was happy to answer all my questions, went above and beyond, reason i gave a 5 star review. Am very pleased with the service

Bolajoko Β· 13 March 2026 Β· Abbotts Countrywide Colchester

Agent replied Β· 13 April 2026

Thank you for your brilliantΒ 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

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Questions about Abbotts Countrywide

Which Abbotts Countrywide office has the most reviews?

Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.

Where are the Abbotts Countrywide offices?

The 38 Abbotts Countrywide offices, by town:

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