Abbotts Countrywide reviews in Norwich, Ipswich, Chelmsford and 25 more

★★★★★ 1/5

Google

One of the WORSE experiences I have had with a letting agency!! BEWARE!! BEWARE!! BEWARE!!! They will make you sign completely unethical terms and conditions when you join (fine prints) and when you question their practice after you're no longer using their services, PETER the manager will attempt to argue with you and eventually put the phone down on you when you're making sense and he can't respond!!!. THEY HAVE AN AGREEMENT WITH OVO ELECTRICITY COMPANY TO TAKE OVER THE ELECTRICITY OF YOUR HOUSE...even when they know that there are no tenants in the house and they're no longer managing your house! No emails, no calls to remind or let you know that they have done this...I asked the manager why??? He said I should take it up with head office!...I think that says enough!

Nicky · 30 March 2026 · Abbotts Countrywide Basildon

★★★★★ 5/5

Google

Absolutely lovely people, especially Martyna! Helped us move into our new flat quickly, was accommodating when I needed to change the signing date and happy to help answer any enquiries we made about the property.

Hannah · 30 March 2026 · Abbotts Countrywide King's Lynn (20 High Street)

★★★★★ 5/5

Google

I' m very happy with you help Yulia Thank you very much

Marian · 30 March 2026 · Abbotts Countrywide Ipswich (3 Butter Market)

★★★★★ 1/5

Google

Unfortunately I do not recommend this agency. As a landlord I have have had to evict my tenants that the agency supposedly vetted prior to their tenancy. Now, I'm trying to get in touch with them in regards to the deposit which we are disputing, however no matter how I try to correspond with them (phone and email) I am not receiving any reply.

Natasha · 30 March 2026 · Abbotts Countrywide Cromer (41 Prince of Wales Road)

★★★★★ 5/5

Google

It has been a wonderful experience working with Abbotts! We had initially called them regarding another property but Lauren was extremely enthusiastic about our needs and preferences and suggested some more properties that would be more suitable for us. We ended up going with one of those properties recommended by her and love it so far. Megan was super helpful in sorting out all the paperwork and getting the contract ready. She is very approachable and easy to talk to. She explained the terms of the contract very clearly and we are very happy with the experience thus far! She was also always available to answer any questions we had at all times. I really appreciated their suggestions and positive attitude throughout the process. Highly recommend Abbotts! :)

Ananya · 30 March 2026 · Abbotts Countrywide Cambridge

★★★★★ 5/5

Google

Great service and very helpful. Sorted everything in record time

Angela · 30 March 2026 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

I rented out my flat using Abbotts in Bury St Edmunds as my Agent. Gemma and Lewis were fantastic and very quick in finding a good Tenant. The team in the office are hard working and polite. Thanks. Maria

Maria · 30 March 2026 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

Lewis and Gemma were stellar. Very easy to work with, and they helped me find a wonderful property. Communication was very wonderful and I'd highly recommend Abbotts, especially if Lewis and Gemma are working with you. The process of letting was made and if you're USAF as well, I have nothing but praise for this agency. You'll be in good hands!

Destin · 30 March 2026 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

Everything the team done and said was of the hightest professionlism and care for there client very happy thank you team

Michael · 30 March 2026 · Abbotts Countrywide Beccles

★★★★★ 1/5

Google

Abysmal customer service from Bethany and the rest of the rental team and even after a month of renting with them they have not properly addressed the black mould in the flat. I had to chase them several times daily for the first 2.5 week of my tenancy to get them to repair the shower which was completely broken and unusable. There were glass shards all throughout the property when moving in and they have taken zero responsibility for their short comings. Not even a sincere apology. 0/10 would NOT recommend

Leoni · 30 March 2026 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Great service from Kieren and Shane Kieren went above and beyond even helped with unloading some furniture

Kate · 25 March 2026 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 5/5

Google

Nathaniel was very kind during viewings and was very professional all the way through. Really appreciate it.

Karthick · 23 March 2026 · Abbotts Countrywide Colchester

★★★★★ 5/5

Google

Id like to thank Mike and the team at Abbotts, i had my property on with another agent for 5 months with no luck selling. Within a few weeks of Abbotts having the property it has sold and i've been kept up to date the whole time. Would highly recomend using Mike and the team at Abbotts

Gary · 23 March 2026 · Abbotts Countrywide Colchester

★★★★★ 5/5

Google

Kareena & everyone in the team in Abbots Thorpe Bay are nothing short of amazing! They have been pro active and helpful throughout our first time buyer experience. They made it stress free and we cannot thank them enough from chasing the vendors, responding to our emails promptly and just being efficient overall. We would highly recommend them! Thanks Kareena & Team 😊

KC · 23 March 2026 · Abbotts Countrywide Southend-on-Sea

★★★★★ 5/5

Google

I bought a property through Abbott's, Sophie was absolutely excellent. She kept me updated throughout the process, even if solicitors did not, and went above and beyond to ensure the process went as smooth as possible. I would absolutely recommend her and Abbots to anyone buying or selling in the future.

Else · 23 March 2026 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

Abbotts were really helpful throughout. I went on a few viewings with Jamie, who was great and helped a lot. I’d definitely recommend them.

Lucy · 23 March 2026 · Abbotts Countrywide Basildon

★★★★★ 1/5

Google

Never pick up the phone or update their listings. Tried to claim they had sold something that had been sold by another estate agents in town. Questionable level of hygiene in office. Black Mold across windowsills where they talk to clients. Honestly wouldn't trust them to sell me a fish let alone a house! If you read through their reviews, you'll discover that this seems to be a fairly consistent experience in their sales department.

The · 23 March 2026 · Abbotts Countrywide King's Lynn (20 High Street)

★★★★★ 5/5

Google

Great service from Kieren and Shane Kieren went above and beyond even helped with unloading some furniture

Kate · 23 March 2026 · Abbotts Countrywide King's Lynn (20 High Street)

★★★★★ 1/5

Google

Extremely dishonest experience. This agency was not transparent regarding the status of a probate property, hiding the truth for four months while still trying to sell it. The lack of integrity and constant misinformation during such a sensitive process is completely unacceptable. Avoid.

Vasiliki · 23 March 2026 · Abbotts Countrywide Hunstanton

★★★★★ 5/5

Google

Wish I could give Klaudia and the team at Sunny Hunny 10 stars. The most kindest and helpful people you could ever need. Nothing is too much, and always made to feel at ease. You truly have become very good friends. Thank you so very much Michelle and Wes x

Michelle · 23 March 2026 · Abbotts Countrywide Hunstanton

★★★★★ 5/5

Google

Professional, knowledgeable and friendly staff that greatly assisted in the sale of my property.

Dave · 23 March 2026 · Abbotts Countrywide Downham Market

★★★★★ 5/5

Google

Great service, effective communication from Lewis. No judgement and friendly.

Emily · 23 March 2026 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

Just made a purchase through the Beccles branch. They couldn’t have made it easier for us. Special thanks to Nathan Thompson for seeing the whole purchase process through with such professionalism he’s a real credit to the branch. Will use them again very soon.

Deborah · 23 March 2026 · Abbotts Countrywide Beccles

★★★★★ 5/5

Google

Purchased my first home through Abbotts in Attleborough. All the team were very friendly and helpful making my experience stress free. They showed a lot of knowledge and support to guide me through the process. Communication was brilliant, keeping me up to date with the journey and always responded quickly when I reached out. I also used Countrywide Mortgage Services, Andrew in Abbotts was amazing too.

Jordan · 23 March 2026 · Abbotts Countrywide Attleborough