Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat experience using abbotts Lettings, I have been a landlord for many years and have had mixed experiences with agents, but Ian, Martyna, Suzie and Jhelisa are a real credit to the company they kept me up to date along the whole process and found some great tenants for me. Thank you again
Graham · 8 April 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for choosing Abbotts Lettings! We are thrilled to have provided you with a great experience. Our team is dedicated to keeping all our clients updated and finding the best tenants. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner had a really positive experience with Abbotts and genuinely felt well looked after throughout the entire process. From the very first enquiry, the team was responsive, professional, and approachable, making everything feel straightforward and stress-free. Especially Ian and Martyna
Faith · 8 April 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for choosing Abbotts! We're thrilled to hear that you and your partner had a positive experience with our team. It's our goal to make the buying process stress-free and we're glad that Ian and Martyna made it feel straightforward. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbbotts provided a professional responsive service especially when the first sale fell through and new buyers were found very quickly. Would recommend and use again if necessary
Paul · 6 April 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 6 April 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 5/5
GoogleI inquired about a property for rent and spoke to Alex who managed to set up a viewing for the property an hour later which I then met rose who showed me around and from there the girls were first class with everything they had my checks and all paperwork ready within 72hrs they took care of everything that needed to be done kept me informed at all times and within a week I was moved in to my new home I can not fault them at all very professional and very quick thank you girls for a great smooth transition
Lee · 6 April 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
"Thank you for taking the time to write a review! We are thrilled to hear about your positive experience with our team. We strive to provide efficient and professional services for all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe staff were really helpful and informative. Supported through out the process.
Karolinhepzibha · 6 April 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for your wonderful review! We strive to provide top-notch support and guidance to our customers throughout the entire process. We are thrilled to hear that our staff was helpful and informative. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service, first class integrity. Very helpful and friendly!
Norman · 6 April 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 13 April 2026
"Thank you for your kind words! We are dedicated to providing excellent service and maintaining the highest level of integrity. We are so glad to hear that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat experience using abbotts Lettings, I have been a landlord for many years and have had mixed experiences with agents, but Ian, Martyna, Suzie and Jhelisa are a real credit to the company they kept me up to date along the whole process and found some great tenants for me. Thank you again
Graham · 6 April 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for choosing Abbotts Lettings! We are thrilled to have provided you with a great experience. Our team is dedicated to keeping all our clients updated and finding the best tenants. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe letting team Suzy , Jhelisa and Ian at Kings Lynn have been great finding me a good tenant. They make the whole process really easy. I have been letting my property with Abbots for years and would not go anywhere else. They are professional, knowledgeable and work hard to find you the right tenant. I have had very enjoyable phone conversations with Suzy for updates. She is very knowledgeable and friendly and I trust her judgement to ensure she finds me a great tenant.
Donna · 6 April 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for your kind words, we are so happy to hear about your positive experience with our letting team! Our team at Abbots strives to provide top-notch service and we appreciate your trust in us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner had a really positive experience with Abbotts and genuinely felt well looked after throughout the entire process. From the very first enquiry, the team was responsive, professional, and approachable, making everything feel straightforward and stress-free. Especially Ian and Martyna
Faith · 6 April 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for choosing Abbotts! We're thrilled to hear that you and your partner had a positive experience with our team. It's our goal to make the buying process stress-free and we're glad that Ian and Martyna made it feel straightforward. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a positive experience with Abbots, any question we had it was promptly addressed and all staff was super useful and polite. Thank you
Catalina · 6 April 2026 · Abbotts Countrywide Ely
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled that our team at Abbots was able to provide prompt and helpful service for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDuring our recent house search, we met Kamile Norkunaite of Abbotts Downham Market. Her friendliness and professional approach helped us reach our decision. Of all the estate agents we went through, Kamile was one of those who stood ahead of the others.
Steve · 6 April 2026 · Abbotts Countrywide Downham Market
Agent replied · 13 April 2026
Thank you so much for taking the time to leave this kind review, it means a lot to us! We are thrilled to hear that Kamile provided you with exceptional service during your house search. We will be sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMyself & My wife could not fault the Downham site! From start to finish Stephen Huff & his team have been nothing but accommodating, understanding & commutative from the very first day we stepped inside to the very last day of exchange/completion,
They are a very welcoming team, who go above & beyond for their clients, no questions are too silly, no judgements made, nothing has ever been a bother, we are really grateful to them for making our family home a reality & being alongside us every step of the way!
Alfie · 6 April 2026 · Abbotts Countrywide Downham Market
Agent replied · 13 April 2026
Thank you for the kind words! Our team at Downham site takes great pride in making sure our clients feel heard, supported, and accommodated every step of the way. It's a joy to see your family's dream home come to life, and we're grateful to have been a part of your journey. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEverything from the viewing to the moving in was a great experience me and my partner are very happy with our new flat and hope our little boy loves it to when he is born
Alfie · 6 April 2026 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 13 April 2026
We're thrilled that you had a great experience with us from start to finish! We hope your new flat brings happiness to your growing family. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExceptional client care from Morgan Bowen when arranging viewing of properties for sale. Always polite, considerate with great attention to detail. Excellent follow-up.
Met Maddie Snell whilst viewing properties. She was very professional, immaculately presented and had all the facts about the property at her fingertips. Very impressive, although I didn’t end up purchasing the property she was very helpful.
Camellia · 6 April 2026 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 13 April 2026
Thank you for your kind words about our team. We're delighted to hear that Morgan and Maddie provided exceptional client care and made your property viewing experience a positive one. Rest assured, we'll continue to provide the same level of professionalism and attention to detail in all our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 3/5
Google3 stars as Lewis was amazing and helped us understand the whole process as first time renters however on the landlords part the place was a mess when we moved in.
Shannon · 6 April 2026 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 13 April 2026
Thank you for the 3-star review. We apologise for the condition of the place when you moved in. We are glad to hear that Lewis provided excellent service during the rental process. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
GoogleDisappointed to leave this review. I was due to have a valuation today with Abbotts Watton however over the weekend was approached by another local estate agent who also got us viewings lined up for over the next few days. My partner called to let them know that we appreciate their time but will not be signing with them. The lady on the phone was very blunt and after hearing this news did not even say bye and just hung up the phone.
Unfortunate as we received such good customer service up until this point.
Holly · 6 April 2026 · Abbotts Countrywide Thetford
Agent replied · 13 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAbsolutely lovely people, especially Martyna! Helped us move into our new flat quickly, was accommodating when I needed to change the signing date and happy to help answer any enquiries we made about the property.
Hannah · 1 April 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for the glowing review! We're thrilled to hear that Martyna and our team were able to make your move-in process smooth and accommodating. We're always here to help with any questions or concerns about your new property.Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe found Mike to be exemplary in his professionalism, advice, preparation and understanding of not just the logistics but the emotional aspects of choosing to move house. A star for Mike!
Anthony · 30 March 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
Thank you for your kind words! We're thrilled to hear about your positive experience with Mike. Our team takes pride in providing top-notch service and making the moving process as stress-free as possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve been dealing with Nathaniel and I can honestly say he has been nothing but helpful, any question I have about the Renters Right Act he’s been able to answer and explain it in a clear way. Looking forward to him finding me great tenants
Ryan · 30 March 2026 · Abbotts Countrywide Colchester
Agent replied · 13 April 2026
Thank you for your kind words! It's our pleasure to assist you with your questions about the Renters Right Act. We're excited to continue working with you and help you find the perfect tenants. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to Rhesa for helping us secure a property after being given notice at our current rental property. Everyone in this office is friendly and professional. Special shout out to Lisa also who has been very kind to us when we visited their office in Rayleigh. Will recommend to family and friends. Thank you
Ahmad · 30 March 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for choosing us to help you find a new property! Our team is dedicated to providing excellent service and we're thrilled that Rhesa and Lisa were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe ladies were very helpful and friendly . Explained the process smoothly and were efficient . I highly recommend working with them.
Tariro · 30 March 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for the positive feedback! We strive to provide top-notch customer service, and we are happy to hear that our team was able to assist you efficiently. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was so impressed with Lisa who came to value my property. She was prompt and so informative. She was also very friendly and professional. Definitely 5 stars!!!
Nikki · 30 March 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for the amazing review! Our team takes pride in providing prompt, informative, friendly, and professional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlways get a warm welcome and excellent service from the guys in this branch. Sorting my mortgage with Ollie was simple, quick and without fuss. The branch manager was really helpful and knowledgeable. I'd shout her out but can't remember her name!
M · 30 March 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Thank you for your kind words! We're so happy to hear that you had a positive experience with our team at our branch. We strive to provide exceptional service to all of our customers, and we're glad we were able to assist you with your mortgage needs. Kind regards, Lucy, Customer Feedback and Support Team
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