Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleReally good service throughout the transaction using modern method of auction. Good clear communication at each step. Friendly staff. Transaction completed in 50 days ! Definitely recommend
Alex Β· 13 February 2026 Β· Abbotts Countrywide Downham Market
Agent replied Β· 13 April 2026
Thank you so much for choosing our modern method of auction for your transaction! We're thrilled to hear that our service and communication surpassed your expectations and that your transaction was completed in just 50 days. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GooglePurchased my first home through abbotts at Downham market, Sam and kamile made it such an easy and stress free process, even advising me of there in house mortgage expert. Brilliant experience and would highly recommend them.
Jack Β· 13 February 2026 Β· Abbotts Countrywide Downham Market
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5/5
GoogleVery friendly staff and efficient.
Nadine Β· 13 February 2026 Β· Abbotts Countrywide Downham Market
Agent replied Β· 13 April 2026
Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. Our team strives to provide excellent and efficient service to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleHad a property valued by Nicola, geat pleasure to deal with, very professional, great advice! Nicola also arranged a appointment with stephen, there mortgage advisor, who was also great to deal with! Highly recommend abotts countrywide for all there services π β¦
Gary Β· 13 February 2026 Β· Abbotts Countrywide Downham Market
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that Nicola and Stephen provided you with professional and great service. Our team takes great pride in delivering exceptional results and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWhere do start⦠not only are the girls who work in the office amazing at their jobs but they have been so incredibly kind and supportive in so many other ways. Through every step they have been there and gone above and beyond what I could ever ask for. From the bottom of my heart thank you all so much. And a special thank you once again to Steve who is such an amazing and kind soul and extremely helpful. I owe you all a lot more for all your help not just with the house. If I could give more than 5 stars I would. :)
Mollie Β· 13 February 2026 Β· Abbotts Countrywide Downham Market
Agent replied Β· 13 April 2026
We are so grateful for your kind words and are thrilled to have been able to provide such a positive experience for you. Our team takes great pride in going above and beyond for our clients and it means the world to us that we were able to do the same for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleIβd just like to thank Kamile, Nicola and Sam for all their help in handling what was a very tricky and fast changing situation for me recently. Great patience, great communication and service with a smile!
Guy Β· 13 February 2026 Β· Abbotts Countrywide Downham Market
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to have such a dedicated team who is committed to providing excellent service. It was our pleasure to assist you during your challenging situation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe moved into our new home yesterday, and without Mackenzie supporting us throughout the whole process it could have been a very different story. His service has been excellent, and no amount of questions was too much. We now have the perfect home for our family, so thank you Mackenzie!
Jamie Β· 13 February 2026 Β· Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied Β· 13 April 2026
Thank you for choosing us to help make your dream home a reality! We are thrilled that Mackenzie provided excellent service and went above and beyond to ensure your satisfaction. Your satisfaction is our top priority and we are happy that your family has found the perfect home. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy experience with Abbotts has been excellent. So helpful, polite and Alex & Helen have always been happy to help.
Denise Β· 13 February 2026 Β· Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied Β· 13 April 2026
Thank you for taking the time to share your positive experience with Abbotts! We are thrilled to hear that our team, especially Alex & Helen, have been helpful and polite. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleIt has been a great experience with Abbotts. I worked with Megan McFarlane, who was a pleasure to deal with and handled everything with high professionalism. After my application was initially rejected because the first candidate, who had started referencing before me, came back, Megan was proactive in asking what I was looking for and reached out as soon as a suitable property became available. When that candidate backed out a second time, I was able to secure my preferred property. Megan kept me informed and made the whole process smooth. Highly recommended!
Ioannis Β· 13 February 2026 Β· Abbotts Countrywide Cambridge
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear about your positive experience with our team, especially with Megan. We strive to provide high quality and professional service to all our clients. Thank you for choosing Abbotts, we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleVery professional service from Zerda and Clarissa. Quick to put the house up and generate interest with a fast sale. This is after months on the market with a local
firm who got little interest. Abbotts was really proactive and it worked. Many thanks
Clare Β· 13 February 2026 Β· Abbotts Countrywide Cambridge
Agent replied Β· 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Zerda and Clarissa. Our team prides themselves on their professionalism and dedication to helping clients achieve a quick sale. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleGreat customer service received.
Jessica Β· 13 February 2026 Β· Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied Β· 13 April 2026
Thank you for your kind words! We are delighted to hear that you had a great experience with our customer service team. We strive to provide exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a great experience working with Gemma to find a house to let in the Bury St Edmonds area. She reached out immediately upon our initial inquiry and found us the perfect place. One that we didnβt even know was available and met our needs perfectly. Working with her was so simple. She took care of all the details/paperwork and made a stressful time so much easier. She is very knowledgeable of the area and especially of the US military requirements for moving to the country. I highly recommend you work with Gemma at Abbotts. You wonβt be sorry.
Megan Β· 13 February 2026 Β· Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied Β· 13 April 2026
Thank you for taking the time to share your positive experience with Gemma at Abbotts! We are thrilled to hear that she was able to find the perfect rental property for you in Bury St Edmonds. Our team takes pride in providing exceptional service and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleGemma is incredibly kind and helpful! She went above and beyond to help me find the perfect house.
Katie Β· 13 February 2026 Β· Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied Β· 13 April 2026
Thank you for the wonderful review! It was our pleasure to assist you in finding your dream home, and we are thrilled that Gemma's kindness and dedication made your experience even better. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAll of the team were a pleasure to deal with. They communicated regularly with us and our buyers. First name terms all round and kept pushing the process along. They had a good relationship with the solicitor whom we were using. They were always open to a drop in for reassurance and information on the process. A long haul - a year between listing and completion - down to chain breaks and poor advice from solicitors further down the chain. Abbotts made a difficult process a lot easier than it could have been.
Andy Β· 13 February 2026 Β· Abbotts Countrywide Beccles
Agent replied Β· 13 April 2026
We are thrilled to hear that you had a positive experience with our team, thank you for sharing! We pride ourselves on clear communication and building strong relationships, and we are glad it made a difficult sale smoother for you. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleI recently purchased a property through Abbotts within the Beccles branch, it was a very difficult sales chain to say the least but the team went above and beyond to work with me on getting it over the line. I had absolute confidence in their ability to action issues quickly and above all the team were fantastic! In particular Nathan, Joshua and Cheryl were a real A Team and I will have no reservations in recommending them!
Kayleigh Β· 13 February 2026 Β· Abbotts Countrywide Beccles
Agent replied Β· 13 April 2026
Thank you for choosing Abbotts and for your kind words about our Beccles branch! Our team works tirelessly to ensure a smooth sales process for our clients, no matter the difficulty. We're thrilled to hear that Nathan, Joshua, and Cheryl were able to provide such fantastic service and we cannot wait to work with you again in the future! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe recently completed the purchase of a property listed by Abbotts. The whole team worked hard to get us over the line, in particular Cheryl and Leanne pulled out all the stops. Thank you!
Mark Β· 13 February 2026 Β· Abbotts Countrywide Beccles
Agent replied Β· 13 April 2026
Thank you for choosing Abbotts for your property purchase! We are thrilled to hear that our team, especially Cheryl and Leanne, went above and beyond to help make this happen for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI recently bought my first house through the Abbotts branch at Beccles. In dealing with both Joshua and Nathan I found the two very informative, conscientious and supportive throughout the whole process. With regular updates it kept the purchase very smooth and I would have absolutely no issues with sending friends and family to branch with their future house moves. This would be solely down to both Nathanβs and Benβs efficiency and effective work process
Lewis Β· 13 February 2026 Β· Abbotts Countrywide Beccles
Agent replied Β· 13 April 2026
Thank you for your kind words about our Abbotts branch in Beccles! We are thrilled to hear that Joshua and Nathan provided informative, conscientious, and supportive service during your first home purchase. We strive to make the process as smooth as possible for our clients and are pleased to know that you would recommend us to friends and family. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI sold my property through Abbotts in Beccles, it took a lot of patience and perseverance and the support was incredible. The manager and her staff team are excellent, always so friendly and approachable. I will certainly be using them when purchasing my next house. What a team.....!!
Laura Β· 13 February 2026 Β· Abbotts Countrywide Beccles
Agent replied Β· 13 April 2026
Thank you so much for your kind words! It was our pleasure to help you sell your property. We are glad that our team's dedication and support made the process smoother for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe wish to thank all the team at Abbots Estate Agents Beccles, Cheryl Joshua Nathan and Leanne for all their help in selling our house. We found the team to be friendly and helpful they also went above and beyond to make everything run smoothly. Many thanks Terry and Jan.
Janet Β· 13 February 2026 Β· Abbotts Countrywide Beccles
Agent replied Β· 13 April 2026
"Thank you for choosing Abbots Estate Agents Beccles, Terry and Jan! We're thrilled to hear that our team provided exceptional service and made the selling process a breeze. It was our pleasure to assist you in achieving your goals. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExcellent service smooth transition from first putting on the market all the way through to completion. Thanks to the team.
Jasmin Β· 13 February 2026 Β· Abbotts Countrywide Attleborough
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team provided excellent service and a smooth transition for you. It was our pleasure to assist you throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBen came to me recently to give a valuation on our property. Is knowledge in all the questions I asked was over and above. Totally upfront and honest which i value, above all his friendly smile and Fantastic manors. Explained every step in detail what would happen during the process of my situation. Highly recommend Ben and the services from Abbottts Estate Agents Thank you
Tanya Β· 13 February 2026 Β· Abbotts Countrywide Attleborough
Agent replied Β· 13 April 2026
Thank you for the wonderful review! Our team at Abbotts Estate Agents prides ourselves on providing knowledgeable and honest services with friendly and fantastic manners. We are glad that you had a positive experience with Ben and we highly recommend him for any future property needs. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBen has shown me several properties, and each time his passion, knowledge, and contagious personality have helped me see things clearly. Finding the right property is a stressful journey, but Benβs guidance has made the process genuinely enjoyable.
Michael Β· 13 February 2026 Β· Abbotts Countrywide Attleborough
Agent replied Β· 13 April 2026
Thank you for your kind words! We are so glad that Ben's passion and expertise have made your property search a positive experience. We are committed to making the journey stress-free and enjoyable for all our clients. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI'm writing this on behalf of my Grandparents. They have been terrified with the prospect of downsizing due to the stresses of moving, but Ben at Abbots has been a reassuring presence every step of the way. His honesty is refreshing and knowledgeable impeccable, thank you!!
Robert Β· 13 February 2026 Β· Abbotts Countrywide Attleborough
Agent replied Β· 13 April 2026
Thank you so much for sharing this amazing experience with us! It's fantastic to hear that Ben at Abbots was able to provide such a reassuring and knowledgeable service to your Grandparents during their downsizing process. We truly appreciate your kind words and are happy to have been a part of making a stressful situation easier for them. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI wouldnβt normally not do these things but I just had to on this occasionβ¦
Iβve just gone through a separation which was very difficult for me as we have a child together.
So I decided to go through the shared ownership routeβ¦.
With everything else going on I personally found this very difficult and challenging to go through this process and get everything done on time and correctlyβ¦. This was a new thing for me and the fact I drive for a living and am on the road all day made this process even more difficult.
BUTβ¦.?!?!
I would like to single out two very special people that held my hand through this process and made it bearable enough to not give in and give up on my lovely houseβ¦
Kerry blue
Chloe McQueen
These amazing people work at the abbots Norwich branch who deal with the local shared ownership scheme for L&G.
I can not thank you enough for your help, support, understanding and sheer determination to assist myself and make it so I understood the processes and more importantly kept me calm π
These two wonderful people are an amazing asset to the Abbotsβs brand and what they stand forβ¦.
I genuinely feel blessed that they were there to hold my hand.
I would thoroughly recommend Abbotsβs Norwich for all your property needs as a they truly do go the extra mileβ¦..
Eternally grateful
Stuart Coe
(Postwick)
Stuart Β· 13 February 2026 Β· Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied Β· 13 April 2026
We are so glad our team at Abbotts Norwich, specifically Kerry and Chloe, were able to support and guide you through the shared ownership process during a difficult time. Your positive experience is what we strive for with every customer. Kind regards, Lucy, Customer Feedback and Support Team
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