Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThank you Abbotts Estate Agent’s in Ipswich.
Harry has been excellent to deal with, he has kept me up to date throughout my selling process. When Harry was on annual leave I spoke with Paul Ward who valued my property. I trusted his judgment on the value and can safely say I sold within a week.
Before I even put my house on the market with Abbott’s Harry has already booked viewings for me.
I can’t thank you enough and I will stay in touch.
#goodbye to online agents when abbotts are around.
Daniel · 13 February 2019 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied
Thank you Daniel for your glowing 5* review of our Abbotts Countrywide team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy,
★★★★★ 5/5
GoogleAbsolutely excellent service throughout a process that started out as a sprint but turned into a marathon!
Melanie, Nina and Ian in the Fakenham sales team were absolute stars, marketed my property with absolute professionalism.
Hilarie, responsible for monitoring the sales process, was equally professional. Faultless in updating her client on progress and never needing to be chased herself.
If I were to sell my current property, I would not think twice about appointing Abbotts, Fakenham, as my estate agent.
Nigel · 13 February 2019 · Abbotts Countrywide Fakenham
Agent replied
Thank you for the 5* review and it is great to read that you were happy with the professional service would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
★★★★★ 5/5
Google“A great team of people to deal with, professional, patient, helpful and understanding”
Christophe · 13 February 2019 · Abbotts Countrywide Ely
Agent replied
Thank you for your 5* review!
Best wishes, Scott
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 13 February 2019 · Abbotts Countrywide Ely
Agent replied
Thank you Chris for your 5* review.
Best wishes, Lucy.
★★★★★ 5/5
GoogleVery helpful and quick! Thanks Dan :)
Tequila · 13 February 2019 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied
Thank you for your 5* review!
Best wishes, Scott
★★★★★ 5/5
GoogleI received great service from the Lettings team in Cromer. I would highly recommend Abbott’s to anyone looking to rent their property!
Ria · 13 February 2019 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied
Thank you Ria for letting us know about the great service you received from our dedicated team.
Best wishes
Emma
★★★★★ 5/5
GoogleGreat lettings team! Dan and Nina have been so helpful throughout the moving process and always got back to me on time! Highly recommend!
Rebecca · 13 February 2019 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied
Thank you Rebecca for your glowing 5* review of our Abbotts Countrywide team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleAbbott’s Lettings in Cromer were really helpful in helping me find my first rental property in the area. They made sure I settled in well. Would definitely recommend! The staff that they have there are amazing!
Kharn · 13 February 2019 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied
Thank you Kharn for recognising our hardworking Abbotts team with your 5* review! I will make sure your kind words are made known to our local team.
Kind regards, Scott
★★★★★ 5/5
GoogleGreat service, kind, available, professional staff!!!!
Of course deserved 5 star!!!!
Special thanks in particular to Daniel
and Nina for their great service and
professionality!!!!!
Thank you!!!!!
Joseph · 13 February 2019 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied
Thank you Joseph for your glowing 5* review of our dedicated Abbotts team. It is great to read that you had such a great experience and I will make sure your kind words are made known to our whole team. Best wishes, Scott
★★★★★ 5/5
GoogleCheery, helpful advice and service
Many Thanks to Daniel Lee
Gail · 13 February 2019 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied
Thank you Gail for your 5* review!
Kind regards, Scott
★★★★★ 1/5
GoogleNever call back,never responded to emails just down right rudeness all round
Stacey · 13 February 2019 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied
Thank you Tracey for taking the time to leave us feedback. I am really sorry to read of your experience with us Tracey. Customer feedback is very important to us. Please can you email us at review@countrywide.co.uk to discus your experience with us further. Kind regards, Lucy.
★★★★★ 5/5
GoogleWould not hesitate to use this company again. Great lettings team especially Gemma the manager and Susie. Excellent service thank you!
Paul · 13 February 2019 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied
Thank you Paul for your glowing 5* review of our lettings team and Gemma and Susie in particular.
Kind regards, Scott
★★★★★ 5/5
GoogleI would highly recommend Gemma Cribb and her lettings team to any potential landlord or tenant. Gemma is so efficient and could not be more professional or helpful. Despite being located in Hong Kong both Gemma and Suzie Twiddy along with other team members made everything work seamlessly despite the time difference. Jackie Johnson
Jackie · 13 February 2019 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied
Hi Jackie, thank you for your wonderful 5* review. Delighted to read that despite the miles and the time difference the team were able to assist you with their professional and effective service. Best wishes, Tracey.
★★★★★ 5/5
GoogleAbsolutely excellent service! A very friendly and professional team who managed to turnaround viewing to occupation in record time, even over the Xmas holidays. Highly recommended.
Gary · 13 February 2019 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied
Thank you Gary for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
★★★★★ 4/5
GoogleI recently had my house let out and the tenants put in a months notice to quite of 16th December, by 18th December the lettings agents had not even re advertised it, this followed a long series of mishaps by them and I changed to Abbotts. I met with a charming lady called Gemma and within days wheels were in motion and the vacancy was filled. I have spoken with a few of the team and can honestly say they all act in a totally professional manner at all times, I would not have a problem in recommending them
Bill · 13 February 2019 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied
Thank you Bill for your feedback. I am so pleased to read Gemma was able to get your vacancy filled so quickly and the team were professional at all time. Thank you for recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleAbbott's in Norwich has not only rented a property for us where other agents have failed they also spent a long time explaining how to make my property safe and legal where other agents failed to do so! i feel much happier moving forward letting my property now. thanks matthew and team!
Lisa · 13 February 2019 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied
Hi Lisa, thank you for your 5* review. Wonderful to read that you felt supported in letting your property with the help of the team at Abbotts. Best wishes, Tracey.
★★★★★ 4/5
GoogleEveryone at Abbotts Watton branch have been very supportive throughout the whole process. This is why i choose to go for a high street agent and not on line. For the individual supoort, communication and advice.
Cherry · 13 February 2019 · Abbotts Countrywide Thetford
Agent replied
Thank you so much for your excellent review. I will of course pass on your kind words to our Abbotts Countrywide branch.
Best wishes, Lucy,
★★★★★ 1/5
GoogleUnprofessional and rude! Had a viewing with the woman called Jessica who first of all totally forgot about our scheduled appointment! So after calling many times managed to rescheduled for later in the day. This is after we has driven 20 miles to come and view the property. When we did arrive for the viewing with. We were told to wait outside while the property was being viewed by someone else, so with her running late was running, that meant we were running late into our own plans too! There was no apology or anything, very unprofessional in my opinion.
Apon finally viewing this house and asking questions about the property - she didn’t have a clue and didn’t know anything about the house! Her favourite line and only answer was ‘Errmmm I don’t know’.This is not what is expected when you are viewing any property.
We really liked the house, but this whole experience put us off completely and we decided not to go any further. Very disappointed! Abbot's might be wise to consider sending her on any future vewings!
Iveta · 9 February 2019 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied
Hello Iveta
Thank you for taking the time to leave this review. I apologise for the issues caused when you were viewing the property. Rest assured that your comments will be passed on in order to improve our customer service.
Kind regards, Chris
★★★★★ 5/5
GoogleAs a first time buyer I had no idea about anything when it came to getting a mortgage. Everyone here was very helpful!
Dionne produced rapid results for me, she was also very passionate and exceedingly enthusiastic about landing me on the property ladder.
Dionne explained everything fully along the way and was always there for me if I ever needed any advice or help. I would definitely recommend her to anyone looking to buy first time or not. She didn't hesitate to arrange a viewing for a property on the first day so I was then able to make an early offer in which led to a purchase!
If you was fast, stress free results, dionne is the one to call
Sean · 29 January 2019 · Abbotts Countrywide Basildon
Agent replied
Thank you Sean for your brilliant 5* review of Dionne in our Abbotts, Basildon branch. It is wonderful to read that you felt supported throughout and that you found the whole process fully explained and stress free. Best wishes for your first home. Kind regards, Scott.
★★★★★ 1/5
GoogleNever call back,never responded to emails just down right rudeness all round
Stacey · 25 January 2019 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied
Thank you Tracey for taking the time to leave us feedback. I am really sorry to read of your experience with us Tracey. Customer feedback is very important to us. Please can you email us at review@countrywide.co.uk to discus your experience with us further. Kind regards, Lucy.
★★★★★ 5/5
GoogleHad a bit of a rocky ride selling our house, what with losing a buyer, finding our new house (Ellises) not being able to move forward because of things beyond our control, losing Ellises to somebody else, finding a lovely house only to find it was in a flood area, & then the lovely Gaby Wones phoned to let us know Ellises was for sale after all, after that Gaby & sometimes Sherrell from Abbotts in Halesworth were always available to answer any questions & always ready to help in any way they could, so here is a great big thank you for all the help you gave us during this purchase, thanks from Ron & Sharon.
Ron · 17 January 2019 · Abbotts Countrywide Halesworth
Agent replied
Hi Ron, thanks you for your 5* review based on your experience with Abbotts Countrywide. Despite initial difficulties with your purchase, it is great to ready that Gaby and the team were able to pursue your original property and provide the professional help & guidance to complete the purchase. I hope you are settling into your new home well. Kind regards, Tracey.
★★★★★ 5/5
Google…
Claire · 17 January 2019 · Abbotts Countrywide Downham Market
Agent replied
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Bryony andeveryone involved at Abbotts Countrywide in the Downham Market branch.
Kind Regards,
Sarah
★★★★★ 1/5
GoogleI spoke to a letting agent at Abbott’s this morning regarding making an appointment to view a property managed by her. I had been waiting over two weeks to hear from her regarding this.
She had made no effort with in this time frame to …
Jane · 14 January 2019 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied
Hi Jane
As we had to go through a third party in order to get the tenant's permission to get the property views this is why there was a delay in arranging your visit but if you would like to discuss this or anything else further please do not hesitate to contact us.
Kind regards, Chris
★★★★★ 5/5
GoogleDealt with both Paul and Colin from Abbotts. They were both brilliant from start to finish and helped make the process as smooth as possible. Would highly recommend as a local Estate Agent.
Stuart · 14 January 2019 · Abbotts Countrywide Epping
Agent replied
Thank you Stuart for your kind words and 5* review of our dedicated team.
Best wishes
Emma
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