Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI was a first time buyer and was really pleased with the service I received from the Abbotts team.
Colin and Kim were my contacts throughout the purchase and were very efficient and always contactable for any queries I had, making the whole process stress free. Would highly recommend them and if I have to use an estate agent again, they would certainly be top of my list.
David · 14 January 2019 · Abbotts Countrywide Epping
Agent replied
Thank you David for your 5* review of our team at Abbotts. It is great to read that you are pleased with your recent experience and I will make sure your kind words are forwarded to the local team.
Thank you for your wonderful recommendation!
Scott
★★★★★ 5/5
GoogleGreat service, really nice friendly people who are always very helpful.
Graham · 14 January 2019 · Abbotts Countrywide Hunstanton
Agent replied
Thank you Graham for your brilliant 5* review and kind words.
Best wishes, Scott
★★★★★ 5/5
GoogleBrilliant service. Excellent communication from start to finish. Would highly recommend.
Julia · 14 January 2019 · Abbotts Countrywide Fakenham
Agent replied
Thank you Julia for your brilliant 5* review and kind words.
Best wishes, Scott
★★★★★ 5/5
GoogleThe team at Abbotts are really helpful and friendly. Mel and Hilarie helped us through a long process and were always available to speak to through phone or email. I would definitely recommend them.
Charlotte · 14 January 2019 · Abbotts Countrywide Fakenham
Agent replied
Many thanks Charlotte for your great 5* review and recommendation based on the friendly and helpful service provided by Mel, Hilarie and the team at Abbotts. Best wishes, Tracey.
★★★★★ 5/5
GoogleMe and my partner decided to rent a property together for the first time, and can honestly say we felt very supported and helped throughout. We had Genevieve guiding us the way and she was so helpful, very well trained and made the process so easy. Couldn't of asked for a better first time move. 5*
Elizabeth · 14 January 2019 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied
Hi Elizabeth, many thanks for your lovely 5* review. Great that Genevieve was professional and helpful in your search for your new home. Best wishes, Tracey.
★★★★★ 5/5
GoogleGreat service, Melanie was helpful at every stage of the purchase process. Highly recommend.
Charlotte · 23 December 2018 · Abbotts Countrywide Fakenham
Agent replied
Thank you Charlotte for your brilliant 5* review and recommendation.
Kind regards, Scott
★★★★★ 5/5
GoogleWe live out of Norfolk but were recommended Abbotts Countrywide and specifically Bev regarding a mortgage. The service we received was fantastic and even though we live over 100 miles away nothing was ever a problem! Whenever I called the office, the staff were extremely helpful and now I would not hesitate in recommending them to friends or family.
Saffron · 11 December 2018 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied · 9 December 2024
Thank you Saffron for your amazing 5* review of Bev and the team at Abbotts Countrywide in Cromer. It is brilliant to read that you found the customer service fantastic and the team extremely helpful. Thank you for your wonderful recommendation and best of wishes for the future. Kind regards, Scott.
★★★★★ 5/5
GoogleWe live out of Norfolk but were recommended Abbotts Countrywide and specifically Bev regarding a mortgage. The service we received was fantastic and even though we live over 100 miles away nothing was ever a problem! Whenever I called the office, the staff were extremely helpful and now I would not hesitate in recommending them to friends or family.
Saffron · 10 December 2018 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied · 8 December 2024
Thank you Saffron for your amazing 5* review of Bev and the team at Abbotts Countrywide in Cromer. It is brilliant to read that you found the customer service fantastic and the team extremely helpful. Thank you for your wonderful recommendation and best of wishes for the future. Kind regards, Scott.
★★★★★ 5/5
GoogleI found the service provided to me by Daniel Dale excellent - Polite, efficient and comprehensively helpful.
Tony · 10 December 2018 · Abbotts Countrywide Colchester
Agent replied
Thank you Tony for your 5* review. It is great to see that you found Daniel to be polite, efficient and comprehensively helpful.
Best wishes
Emma
★★★★★ 5/5
GoogleThroughout a very complicated and long winded sale, Jordan Burnham and Abbotts maintained an extremely high level of service and contributed significantly towards in a successful completion.
Jill · 10 December 2018 · Abbotts Countrywide Colchester
Agent replied
Hi Jill, thank you for your 5* review. I'm delighted that despite complications with your sale that Jordan and the team at Abbotts provided a professional and effective service to you leading to completion. Best wishes, Tracey.
★★★★★ 5/5
GoogleThe team at Abbotts Epping delivered an exceptional service in helping us to buy our dream home. Kim, Colin & Paul were incredibly professional and efficient, and are a true credit to their profession. I was heavily pregnant when buying the house, and the team made the whole process stress-free. They deliver their service with a friendly approach. Many thanks Abbotts Epping! From the Guys
Lauren · 10 December 2018 · Abbotts Countrywide Epping
Agent replied
Hi Lauren, many thanks for your wonderful 5* review. I'm delighted to read that your house purchase went well as a result of the friendly and professional team at Abbotts in Epping. Best wishes, Tracey
★★★★★ 5/5
GoogleExcellent Service from Colin and his team. Chased our sale through on a daily basis. Thanks.
Jacob · 10 December 2018 · Abbotts Countrywide Epping
Agent replied
Thank you Jacob, for your 5* review. So great to read that you received excellent service. Best wishes, Tracey.
★★★★★ 5/5
GoogleWe were very happy with the service we received from Abbotts. Paul was the primary person looking after the sale of our house. He was very professional, patient and helpful; a pleasure to deal with. Once we had a buyer Paul did a wonderful job of keeping us up to date on progress and kept things moving along. Our grateful thanks to Paul and Colin for their help during a rather stressful time.
F · 10 December 2018 · Abbotts Countrywide Epping
Agent replied
Hi Fiona, thanks for your great 5 star review and recommendation. We appreciate such positive feedback and that you recieved a great service from the Abotts Countrywide Team. Best wishes, Tracey.
★★★★★ 5/5
GoogleRecently sold my house in Epping with Abbott’s, I would highly recommend the service that I have received from start to finish.
I would personally like to thank Colin and Paul for all their advise and hard work throughout the process.
Debra · 10 December 2018 · Abbotts Countrywide Epping
Agent replied
Hi Debra, thanks for taking the time to leave such a great 5 star review and recommendation. It's great that the sale of your property went well for you. Best Wishes, Tracey.
★★★★★ 5/5
GoogleWe chose Abbotts to sell our family home in Epping, having been very impressed by Colin's can-do attitude and no-nonsense approach when we were looking for an estate agent. The sale was part of a six stage chain, and inevitably there were delays. We were grateful to Paul for keeping on top of the situation and giving us regular updates. As proposed completion dates came and went, he never lost his calm and professional manner, and we are pleased to say a successful sale has now been concluded.
Cathy · 10 December 2018 · Abbotts Countrywide Epping
Agent replied
Hi Cathy,
Congratulations on the sale of your property. Many thanks for leaving a 5* review of the professional service you received from Colin, Paul and the team at Abbotts in Epping. They will be delighted to read your feedback. Best wishes, Tracey.
★★★★★ 5/5
GoogleWe sold our house in Loughton via Abbotts earlier this year to the first viewers which was fantastic! I think the quality of the photographs helped with this as potential viewers were able to visualise the property easily. Abbotts kept us …
Bramleys · 10 December 2018 · Abbotts Countrywide Epping
Agent replied
Thanks for your 5 star review and recommendation. It's great to read that you had such a positive experience with the team at Abbotts Countrywide in Epping. Best Wishes, Tracey.
★★★★★ 1/5
GoogleThe service received by Abbotts Bury St Edmunds in connection with the purchase of a house can only be described as unprofessional,inefficient and unhelpful.
Would suggest some Customer Service Training for the Branch Manager.
Lita · 10 December 2018 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)
Agent replied
Thank you for taking the time to leave us this feedback, if you would like to go through this in any more detail please do email me at review@countrywide.co.uk. Kind regards, Tracey.
★★★★★ 1/5
GoogleJust an awful experience from initial contact to viewings to final correspondence. Rubbish literature with missing details, generally poor apathy from staff, no interest in the sale until we had exchanged and not an experience we would want to repeat. We would certainly not sell our house with Abbotts and would seriously consider not buying one from them in the future.
Why would I want to email this all to a black hole email - Far better for the branch manager from this awful branch to call or make contact themselves...
James · 10 December 2018 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)
Agent replied
Hi James,
I am sorry to read that this has been your experience and I would like to assure you that we do always aim to provide a high level of customer experience. So that we can look into any concerns you wish to raise, please contact us via review@countrywide.co.uk so that we can discuss further.
Kind regards, Scott
★★★★★ 5/5
GoogleAn amazing service received from Abbotts at Bury St Edmunds! Specially from Jade! Couldn’t recommend them highly enough! Professional, good communication, advice and effort in finding us a perfect rental property. Lovely personality and a big smile from Jade was a massive bonus! Thank you!
Dovile · 10 December 2018 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)
★★★★★ 5/5
GoogleI am very happy with the service received from Abbotts relating to a recent purchase. The process was managed efficiently and I felt reassured by the professionalism of Sam Bowker-Laing and her team. Many thanks for a great result, the house is fantastic and I am delighted with my beautiful home.
Christina · 10 December 2018 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)
Agent replied
Hi Christina, congratulations on your new home. I'm delighted to read that the professional service of the team at Abbots reassured you in the purchase of your new home. Best wishes, Tracey.
★★★★★ 5/5
GoogleVery happy with how my sale and purchase went, recommended
Rory · 10 December 2018 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied
Thank you Rory for your 5* review. It is great to read that you were very happy with the service you received from our Abbotts team in Ipswich.
Kind regards, Scott
★★★★★ 5/5
GoogleBrilliant service, I use Damian and Jess to let out all 5 of my properties, each let has been quick and stress free. All the tenants have been full time working professionals and always look after the property like their own! The team at Abbotts are very knowledgeable and have a great knowledge of the local area, they have always been so helpful with any questions I may have. I would defiantly recommend the fully managed service.
Lauren · 10 December 2018 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied
Hi Lauren
Thankyou for this excellent 5* review and the recommendation! It's great to hear that Damian and Jess have been able to help with all 5 of your properties and that team at Abbotts have been able to help you with any questions!
Kind regards, Jake
★★★★★ 4/5
GoogleI have let my property through Abbotts Ipswich for a few years now and Damian and his team have helped things go smoothly ever since the start. They have dealt with the various issues that have arisen during this time and have always found a new tenant relatively quickly when needed.
Kevin · 10 December 2018 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied
Hi Kevin
Thank you very much for this review and rating! I am delighted to hear that Damien and the team have provided such good service over that past few years! If there is anything more we can do to earn that extra star do not hesitate to get in touch!
Kind regards, Jake
★★★★★ 4/5
GoogleJust purchased a property through Abbotts, Harry Stoner was the agent dealing with this. I found Harry to be very professional, promptly dealing with any queries I had. The purchase went through smoothly and I thank Harry for his partin that.
I wouldn’t hesitate to engage Harry again for future property purchases or sales.
Keith · 10 December 2018 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied
Thank you Keith for such a wonderful review about Harry at our Abbotts branch and I am pleased to see he provided you with a good service. We do always aim to provide a 5* service and as such I would like to invite you to discuss how we could have achieved that elusive 5th star via review@countrywide.co.uk.
Best wishes, Scott
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