5/5
GoogleThank you Harry for your patient, helpful and prompt service when buying my property. It is very much appreciated.
Agent replied
Thank you Kate for this great review, i will pass on your kind words to Harry. Best wishes, Sarah
Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more
★★★★★
3,512 reviews across 38 offices and 2 platforms
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Professionalism at its bestRead the review from sellers
Buyers1 review
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Landlords1 review
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Our offices
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
- Abbotts Countrywide Norwich (2 Riverside Centre)2 Riverside Centre, Wroxham, NR12 8AJ299 reviews · 299 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (139 Main Road)139 Main Road, Kesgrave, IP5 2NP243 reviews · 243 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (3 Butter Market)3 Butter Market, IP1 1BB233 reviews · 233 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (46 High Street)46 High Street, Hadleigh, IP7 5AL232 reviews · 232 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Chelmsford17 Duke Street, CM1 1HP215 reviews · 215 on Google (4.6)5 in the last 90 days
- Abbotts Countrywide Cambridge60 Regent Street, CB2 1DP195 reviews · 194 on Google (4.5)6 in the last 90 days
- Abbotts Countrywide Basildon53 Southernhay, SS14 1EU189 reviews · 189 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide King's Lynn (Market Place)Market Place, Burnham Market, PE31 8HF189 reviews · 189 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide King's Lynn (20 High Street)20 High Street, PE30 1BP188 reviews · 188 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)1 Risbygate Street, IP33 3AA182 reviews · 182 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (39-41 King Street)39-41 King Street, Mildenhall, IP28 7EZ170 reviews · 170 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Downham Market16b Bridge Street, PE38 9DH167 reviews · 167 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide ColchesterThe Vicarage, High Street, Dedham, CO7 6DE165 reviews · 164 on Google (4.1)7 in the last 90 days
- Abbotts Countrywide Rayleigh128 High Street, SS6 7BU161 reviews · 161 on Google (4.5)5 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS140 reviews · 140 on Google (4.6)4 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS137 reviews · 137 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Thetford22a High Street, Watton, IP25 6AE130 reviews · 130 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Ely12 Forehill, CB7 4AF112 reviews · 112 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Fakenham7 Oak Street, NR21 9DX112 reviews · 112 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Ilford70 High Street, Barkingside, IG6 2DJ78 reviews · 78 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Beccles25 New Market, NR34 9HE76 reviews · 76 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Hunstanton50a Westgate, PE36 5EL72 reviews · 72 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Stowmarket (42 Ipswich Street)42 Ipswich Street, IP14 1AD72 reviews · 71 on Google (4.7)5 in the last 90 days
- Abbotts Countrywide Rochford16 West Street, SS4 1AJ71 reviews · 71 on Google (4.8)1 in the last 90 days
- Abbotts Countrywide Attleborough20 Exchange Street, NR17 2AB68 reviews · 68 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Stowmarket (4 High Street)4 High Street, Debenham, IP14 6QH62 reviews · 62 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (185a Reepham Road)185a Reepham Road, Hellesdon, NR6 5NZ50 reviews · 50 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Southend-on-Sea154 The Broadway, Thorpe Bay, SS1 3ES38 reviews · 38 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Halesworth59 Thoroughfare, IP19 8AR33 reviews · 33 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Epping229 High Street, CM16 4BP25 reviews · 25 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Great Yarmouth149 High Street, Gorleston, NR31 6RB23 reviews · 23 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Swaffham5 Market Place, PE37 7AB17 reviews · 17 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Norwich (43 Exchange Street)43 Exchange Street, NR2 1DP14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (81 Unthank Road)81 Unthank Road, Golden Triangle, NR2 2PE14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (Unit 5)Unit 5, Pound Lane, Thorpe St Andrew, NR7 0SR14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Newmarket100-102 High Street, CB8 8JP4 reviews · 4 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Dereham30 Market Place, NR19 2AP2 reviews · 2 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Holt1 Market Place, NR25 6BE1 reviews · 1 on Google (5.0)0 in the last 90 days
Latest reviews from every Abbotts Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDamian and his team are a credit to the industry. Although not the cheapest agent, their superior knowledge of the Suffolk property market is second to none. Thank you for all your help, reassurance and assistance.
Agent replied
Thank you very much for such wonderful review. Best regards, Sarah
1/5
GoogleUnprofessional and rude! Had a viewing with the woman called Jessica who first of all totally forgot about our scheduled appointment! So after calling many times managed to rescheduled for later in the day. This is after we has driven 20 miles to come and view the property. When we did arrive for the viewing with. We were told to wait outside while the property was being viewed by someone else, so with her running late was running, that meant we were running late into our own plans too! There was no apology or anything, very unprofessional in my opinion. Apon finally viewing this house and asking questions about the property - she didn’t have a clue and didn’t know anything about the house! Her favourite line and only answer was ‘Errmmm I don’t know’.This is not what is expected when you are viewing any property. We really liked the house, but this whole experience put us off completely and we decided not to go any further. Very disappointed! Abbot's might be wise to consider sending her on any future vewings!
Agent replied
Hello Iveta Thank you for taking the time to leave this review. I apologise for the issues caused when you were viewing the property. Rest assured that your comments will be passed on in order to improve our customer service. Kind regards, Chris
5/5
GoogleRating only, no written review.
Agent replied
Thank you Hassan for your fantastic 5* rating of our dedicated Abbotts team. Kind regards Emma
5/5
GoogleAs a first time buyer, I had visited many estate agents looking for help, however I soon ended up choosing to continue my mortgage application and property searches through Abbotts due to the excellent service received from Harry and Eva (for the mortgage). A big thank you to the both of them, as they are both a credit to the company. Out of all the estate agents I had visited, Harry was the most helpful and provided me with lots of properties to view and always called back to ask me what I had thought. Great service and communication from all, thanks for making it all happen for me!
Agent replied
Hi Hannah, Really great to read another 5 star review for the Ipswich. Thank you so much and congratulations on the purchase of your property. Your comments will be passed on to Harry and the team. Kind regards, Sarah
5/5
GoogleI came to the Ipswich Abbott's branch seeking a rental property, I had just reloaded from Australia and was in desperate need to find a rental property for myself and family. Jessica and Damian in the lettings team were exstreamly helpful and answered all of my questions. Being new to the area and never rented before I was very confused about the process - the team at Abbott's helped me throughout the way and one year on I'm still in my rental property that they found for me. My landlord goes for a fully managed service which is also very convenient and professional. Definatly an agent I will stick with.
Agent replied
Wonderful to read David that our Lettings team at Abbotts, Ipswich, were able to help you find a new home after your long move and that you would defiantly use our agents again in the future. Kind regards, Scott.
5/5
GoogleEffective marketing, prompt and pleasant service house sold within a few weeks. Many thanks to all at Abbotts
Agent replied
Dear Ms Taylor, Congratulations on the sale of your property. It is great to learn that you were supported accordingly. Kind Regards, Sarah
5/5
GoogleHi, I would like to say three months ago I bought a property through this agency and I found it very well. Thanks for all.
Agent replied
Hi Anna, many thanks for your 5* review. Best wishes, Tracey.
5/5
GoogleI was well impressed with the service I received from Abbotts and Harry Stone,keenly priced and they had the house sold within 6 weeks will use them again
Agent replied
Thank you Andrew for your 5* review of our Abbotts team and it is great to read that they were able to find you a buyer within 6 weeks! Best wishes, Scott
5/5
GoogleFriendly and knowledgeable staff, Hunstanton/Burnham Market. Fast and efficient service in the Sale of our property.
Agent replied
Thank you Mye for your 5* review of the service you have received from both our local branches. Best wishes, Scott.
5/5
GoogleVery approachable and friendly staff. Minimum fuss and fairly straight forward sale.
Agent replied
Hello Lynn, It's great to see that the Hunstanton team were once again able to provide their proven 5 star service. Thank you very much. Kind Regards, Sarah
5/5
GooglePrompt and efficient service, would recommend
Agent replied
Thanks Karan for the review and recommendation. Best wishes, Sarah
5/5
GoogleAs executor of my Mum's estate I was very happy with the way that Abbotts at Hunstanton handled the sale of my Mum's bungalow. The photos and presentation for sale were excellent and I was kept informed of arranged viewings by email and text. All staff were very helpful. Most of my dealings were with Amy and Oliver, who were both excellent, dealing with my queries in a friendly and professional way. Liaison between Abbotts' offices at Hunstanton and Burnham Market (the office handling my buyer's house sale) made for a smooth sale. I would recommend them to anyone looking to sell a property in West Norfolk.
Agent replied
Dear Derek, Thank you for taking the time to leave this wonderful 5 star review. The team strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout the sale process. I will make sure you review is shared with the entire team at the branch. Kind Regards, Sarah
5/5
GoogleThank you all for your time and tireless efforts for making our purchase as stress free as possible. Will certainly recommend and use Abbotts in the future
Agent replied
Many thanks for your recommendation and 5* review Deborah. Delighted you felt the purchase was stree free! Best wishes, Tracey.
5/5
GoogleWe found all the staff at Abbotts to be extremely professional and proactive. We have no hesitation in recommending their services.
Agent replied
Thank you David for your amazing 5* review of our team at Abbotts, Hunstanton! It is wonderful to read that you would recommend our team without hesitation. Kind regards, Scott
5/5
GoogleFantastic service from start to finish can't thank you all enough.
Agent replied
Thank you for the great 5 star review for the service delivered to you by the team at Abbotts Countrywide, Fakenham branch. Kind Regards, Sarah
5/5
GoogleI’m very happy with everything that Abbotts in Fakenham has done for me over the last few months. I was contacted regularly, particularly in the week leading up to exchange of contracts, the staff were fantastic and they supported me throughout the whole selling process. Thanks especially to Melanie and Nina!
Agent replied
Thank you Sally, I am pleased to read that the team at the Fakenham branch were able to support you through out the process. Best wishes Sarah
5/5
GoogleFriendly, efficient and knowledgeable staff who helped make our selling experience as smooth as possible. Thank you Melanie, Nina, Emily and Hilarie
Agent replied
Thank you Rachel for your wonderful 5* review about the friendly and efficient service you have recently received from our Abbotts team. Best wishes, Scott.
5/5
GoogleAbbotts have a good range of properties to offer. During my search I was kept well informed and up to date with information on properties coming on to the market. Living in another part of the country from Norfolk, where I was looking for a new home, created logistical difficulties in using public transport to get to viewings, but the staff team were always very helpful and accommodating in arranging to drive me from their office to see various properties in the area. Altogether I found the service provided to be excellent and the staff to be well informed, patient and extremely helpful. So I highly recommend Abbotts Countrywide.
Agent replied
It is fantastic Pippa to read about your excellent experience with our Fakenham branch of Abbotts. Thank you for your 5* review and for your wonderful recommendation of our hard working and dedicated team. Kind regards, Scott.
5/5
GoogleRating only, no written review.
Agent replied
Hi Philip, Thank you for the 5 star rating. Kind regards, Sarah
4/5
GoogleRating only, no written review.
Agent replied
Thank you Nina for leaving the Abbotts team in Fakenham your positive review. Customer service is very important to us and as such I would like to invite you to contact us directly at review@countrywide.co.uk to help us determine what we could improve on to obtain that elusive fifth star. Kind regards, Scott.
5/5
GoogleHighly recommended. Jon assisted us through the whole house buying process and helped to make it stress free. He was always available for help and advice. I would recommend to anyone and would definitely use again. Thank you.
Agent replied
Thank you for your glowing 5* review and recommendation Lynette and I am really pleased to see that our team at Abbotts, Fakenham, were able to provide you with a stress free experience. Kind regards, Scott.
5/5
GoogleThe service i received from Abbots was to say the least, unsurpassed. This sort of thing is not my forte but was made so easy and straight forward for me. The fluidity from one part of the process to the next was seamless and well managed. If i had any questions or was unsure, help was always on the end of the phone or my call returned swiftly. The timescale from start to completion was more than satisfactory and i would recommend Abbots to anyone wishing to buy/sell or unlock equity in there property.
Agent replied
Thank you John for such a wonderful 5* review! I will make sure your kind words are forwarded to the local Abbotts team and it is great to read that you would recommend our team to anyone wishing to buy or sell. Kind regards, Scott.
5/5
GoogleRating only, no written review.
Agent replied
Thank you Geoff, it is great to see that the Abbotts team in Fakenham were able to deliver a 5 star service to you. Kind regards, Sarah.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Abbotts Countrywide
Which Abbotts Countrywide office has the most reviews?
Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
Where are the Abbotts Countrywide offices?
The 38 Abbotts Countrywide offices, by town:
- Attleborough: 20 Exchange Street, Attleborough, Norfolk, NR17 2AB
- Basildon: 53 Southernhay, Basildon, Essex, SS14 1EU
- Beccles: 25 New Market, Beccles, Suffolk, NR34 9HE
- Bury St. Edmunds (1 Risbygate Street): 1 Risbygate Street, Bury St. Edmunds, Suffolk, IP33 3AA
- Bury St. Edmunds (39-41 King Street): 39-41 King Street, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7EZ
- Cambridge: 60 Regent Street, Cambridge, Cambridgeshire, CB2 1DP
- Chelmsford: 17 Duke Street, Chelmsford, Essex, CM1 1HP
- Colchester: The Vicarage, High Street, Dedham, Colchester, Essex, CO7 6DE
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Dereham: 30 Market Place, Dereham, Norfolk, NR19 2AP
- Downham Market: 16b Bridge Street, Downham Market, Norfolk, PE38 9DH
- Ely: 12 Forehill, Ely, Cambridgeshire, CB7 4AF
- Epping: 229 High Street, Epping, Essex, CM16 4BP
- Fakenham: 7 Oak Street, Fakenham, Norfolk, NR21 9DX
- Great Yarmouth: 149 High Street, Gorleston, Great Yarmouth, Norfolk, NR31 6RB
- Halesworth: 59 Thoroughfare, Halesworth, Suffolk, IP19 8AR
- Holt: 1 Market Place, Holt, Norfolk, NR25 6BE
- Hunstanton: 50a Westgate, Hunstanton, Norfolk, PE36 5EL
- Ilford: 70 High Street, Barkingside, Ilford, Greater London, IG6 2DJ
- Ipswich (139 Main Road): 139 Main Road, Kesgrave, Ipswich, Suffolk, IP5 2NP
- Ipswich (3 Butter Market): 3 Butter Market, Ipswich, Suffolk, IP1 1BB
- Ipswich (46 High Street): 46 High Street, Hadleigh, Ipswich, Suffolk, IP7 5AL
- King's Lynn (20 High Street): 20 High Street, King's Lynn, Norfolk, PE30 1BP
- King's Lynn (Market Place): Market Place, Burnham Market, King's Lynn, Norfolk, PE31 8HF
- Newmarket: 100-102 High Street, Newmarket, Suffolk, CB8 8JP
- Norwich (185a Reepham Road): 185a Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5NZ
- Norwich (2 Riverside Centre): 2 Riverside Centre, Wroxham, Norwich, Norfolk, NR12 8AJ
- Norwich (43 Exchange Street): 43 Exchange Street, Norwich, Norfolk, NR2 1DP
- Norwich (81 Unthank Road): 81 Unthank Road, Golden Triangle, Norwich, Norfolk, NR2 2PE
- Norwich (Unit 5): Unit 5, Pound Lane, Thorpe St Andrew, Norwich, Norfolk, NR7 0SR
- Rayleigh: 128 High Street, Rayleigh, Essex, SS6 7BU
- Rochford: 16 West Street, Rochford, Essex, SS4 1AJ
- Southend-on-Sea: 154 The Broadway, Thorpe Bay, Southend-on-Sea, Essex, SS1 3ES
- Stowmarket (4 High Street): 4 High Street, Debenham, Stowmarket, Suffolk, IP14 6QH
- Stowmarket (42 Ipswich Street): 42 Ipswich Street, Stowmarket, Suffolk, IP14 1AD
- Swaffham: 5 Market Place, Swaffham, Norfolk, PE37 7AB
- Thetford: 22a High Street, Watton, Thetford, Norfolk, IP25 6AE
