Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 2 platforms
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleWorst company i have let from, not helpful and unprofessional
Dear Marie, we would like to apologise for you being made to feel this way. We strive to provide the best service to all customers and it is disappointing to hear that you did not feel this was the case. We take all comments on board in order to better our services so we would like to thank you for taking the time to leave your feedback. Many thanks
5/5
GoogleWas so nervous about renting for the first time but was over the moon with the service i recieved from the team here. You can read a lot of horror stories on the internet about renting but i can safely say that all i was greeted with was fantastic service and the very definition of professionalism. Can not recommend highly enough.
5/5
GoogleBryony at Abbots Downham Market was very professional, accommodating and - not least - patient with my last minute changes in decision on taking a property. Highly recommended.
It's great to see that the Downham Market team were once again able to provide their proven 5 star service. Thank yo Neil. Kind Regards, Sarah
5/5
GoogleGreat service quick and found the perfect place for us. Bryony was so helpful and a pleasure to deal with I'll have no hesitation to use her and the company again.
Thank you Gina for your wonderful 5* review! It is great to read that our Abbotts team in Downham Market were able to find you a place so quickly! Kind regards, Scott.
5/5
GoogleBryony was very helpful, quick to sort any queries and always very courteous. I would definitely recommend to anyone and will use again if the occasion arises again.
Thank you Alison for such a wonderful and glowing 5* review and recommendation. Best wishes, Scott
5/5
GoogleGot our perfect house would not have happened with out you thank you
Wonderful to read Aaron that you had such a positive experience with our local Abbotts team! Kind regards, Scott
5/5
GoogleMe and my wife decided to rent a property in Downham Market, and can honestly say we felt very supported and helped throughout. We had Bryony guiding us the way and she was so helpful, very well trained and made the process so easy. 5*
Hi Paul, thank you for your wonderful 5* review of your experience. I'm delighted that Bryony provided a professional and supportive service to you both in finding a property. Best wishes, Tracey.
5/5
GoogleBig Thanks to Oliver Martin and Abbott’s, the process of us buying our first house was very smooth. He always kept in contact and was helpful whenever we needed help.
Thank you Jake, best wishes, Mark
5/5
Googlevery quickly dealt with and no loss of professionalism excellent
Thank you Peter for your 5* review!
5/5
GoogleA big thank you to Abbotts and Bryony Russell-Smith in particular for showing such initiative in contacting me and succeeding in finding a very suitable tenant. She always kept me informed and really impressed me with her work ethic and professionalism. I will definitely use her again.
Thank you David for your glowing 5* review of your experience with Bryony at Abbots and delighted to read of her professional and effective approach in finding you a suitable tenant. We look forward to being of assistance in the future. Kind regards, Tracey.
5/5
GoogleCouldn't rate abbots countrywide enough! Bryony has been a massive help for me and my partner moving from one rented place to another making the process smooth and stress free. Everyone there are friendly and welcoming would recommend to everyone!
Thank you Mikki for your great 5* review and wonderful recommendation of our local Abbotts team. I will make sure your kind words are made known to them. Best wishes, Scott
5/5
GoogleAbbotts did a really good job of selling two properties we had in the area. Over many years I've experienced many agents when both buying and selling. To be honest most were ineffective and some useless. In contrast Ian. Ollie and Janet did a great job. Nothing was too much trouble and they kept my wife and I in touch with the sales at all times. You really would not get this service from a well known colourful on-line agent.
Hi Keith, thank you for your 5* review and kind comments about Ian and the team. Kind regards, Mike.
1/5
GoogleRating only, no written review.
Thank you for taking the time to leave a rating, I'm sorry that your experience with the branch was not in line with their usual high standards. If there's anything else you'd like to share with us please email us at review@countrywide.co.uk
5/5
GoogleFound my first home with these
5/5
GoogleHuge thanks to Lisa for all her help, would happily recommend Abbott's to anyone seeking a professional yet friendly service, thank you for all your effort much appreciated!
Thank you John, for taking the time to leave this feedback. It is great to see that Lisa and the team at Abbotts provided you with the high standard of service that is always expected. Many thanks again. Regan.
5/5
GoogleAn excellent professional team at the Attleborough office. Very friendly and informative with a real attitude to get the job done with their clients best interests at heart. Highly recommended.
Thank you Martyn for your wonderful 5* review of the Attleborough office of Abbotts. It is wonderful to read that you found the team very friendly and informative with a real attitude to get the job done. Thank you for your kind recommendation also. Best wishes, Scott.
5/5
GoogleLorraine was wonderful in helping us sell our house she gave us advice showed people round and worked so hard on our behalf. We were so pleased we went to Abbott’s.
Thank you Helen for your glowing 5* review of Lorraine based at our local Abbotts branch. Best wishes, Scott
5/5
GoogleFantastic service from the team, especially Janet who was very calm and extremely professional throughout the steps of getting my first mortgage, would highly recommend
Thank you Natasha for recognising the service you received from Abbotts in Attleborough with your 5* review! Kind regards, Scott.
5/5
GoogleI cannot recommend Abbott’s highly enough. We have used 3 estate agents in Attleborough to sell and buy and the service has been very poor from two others, not Abbott’s. From managing our purchase through to the fantastic mortgage advice from Janet who went above and beyond, they are in a league of their own. Thank you to all at Abbott’s!
Wonderful to read Stuart, that compared to other local agents, our Abbotts team provided you with a true 5* service and that Janet in particular went above and beyond. Thank you for your wonderful review! Best wishes, Scott.
5/5
GoogleGood estate agents. Found my first home with them. Very helpful and informative staff. Very professional and straigh forward.
Many thanks Bradley for your excellent 5* review. It gives me great pleasure to read that once again our Abbotts Countrywide branch were professional and helpful. Best wishes setting in to your first new home. Kind regards, Lucy.
5/5
GoogleDianne at the Attleborough branch was fantastic. She opened my eyes to properties I would have otherwise ignored. She listened to my needs and was able to come up with the goods. I felt safe in her hands and knew she was 100% in tune with me.
Thank you Naomi for taking the time to leave us your kind words of Dianne and the team. It is great to read that they listened to you and surpassed your expectations. Best wishes Emma
5/5
GoogleDianne was really helpful when we bought our bungalow in East Harling, nothing was too much trouble. Even allowing us to view out of office hours. Always keeping us up to date.
Thank you Jeannette for your glowing 5* review of our dedicated Abbotts team. It is great to read that you had such a great experience and I will make sure your kind words are made known to our whole team. Best wishes, Scott
5/5
GoogleDianne provided excellent support and assistant whilst I was searching for a new home She kept me informed of any properties coming on that matched my criteria or she thought might suit my requirements. If I was selling she is the person that I would want helping me
Thank you Warren for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
5/5
GoogleGood service and communication, they did make every effort to successfully sell my father’s house.
Thank you David. Kind regards, Mark
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
