Trusted Agent profile · Kent, Surrey, East Sussex and more

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Your Move reviews in Canterbury, Tunbridge Wells, Dartford and 27 more

4.5

★★★★★ Excellent

7,876 reviews across 37 offices and 5 platforms

www.your-move.co.uk

Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Plaistow, Whitton, Surbiton, Eltham, Bromley, Bexleyheath, Abbey Wood, Hastings, Rochester (three offices), Catford, Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 7,876 reviews on five platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

6,010

Reviews on Google

All 37 offices

Facebook logo

4.1 / 5

14

Reviews on Facebook

All 37 offices

Yell logo

1.0 / 5

7

Reviews on Yell

All 37 offices

View Agents logo

3.7 / 5

3

Reviews on View Agents

All 37 offices

Trustpilot logo

1,842

Reviews on Trustpilot

All 37 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Your Move's 37 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently sold my property through Sian and rented out another through Alex. The service I received throughout was excellent. The team were professional, responsive, and supportive from start to finish, keeping us informed at every stage of the process. Communication was always prompt and clear, and they worked hard to ensure the sale and rental progressed as smoothly as possible. Selling and renting a property can often be stressful, but their guidance and attention to detail gave me confidence throughout. I are very grateful for all of their help and would not hesitate to recommend them to anyone looking to buy, sell or rent a property.

Erin · 22 May 2026 · Your Move Wallington

Agent replied · 22 August 2026

Thank you very much for your kind words Eren, we wish you all the best with your next chapter.

5/5

Google

I cannot recommend Maria at Your Move highly enough for anyone looking to sell their property. While Your Move is a large national brand, Maria’s level of local insight was far superior to the independent agents I spoke with, as she understood the nuances of our specific location and buyer demographic perfectly. Selling a home is of course stressful, but she managed the entire process with a level of professionalism and commitment that exceeded all my expectations. Maria's communication was truly exceptional; I was never left wondering what was happening because she was always proactive with clear and consistent updates, coordinating with solicitors and the other agents in the chain far better than the estate agent managing our property purchase! She really proved her worth when managing a set of particularly difficult buyers... Maria acted as the perfect buffer, remaining incredibly calm yet firm under pressure to ensure my interests were protected without letting the situation escalate. I am incredibly grateful to Maria and the team and cannot recommend them highly enough.

Jenni · 22 May 2026 · Your Move Eltham

Agent replied · 22 August 2026

Dear Jenni Thank you very much for taking the time to write this , we are very grateful. It was lovely to work with you guys and I am so pleased we got you moved into your new home. Best wishes from Maria and the team at Eltham

5/5

Google

Really impressed! I've moved house a few times and recently sold my flat with Your Move Eltham. Maria's experience and expertise were invaluable. Superb service. She and Karina really went the extra mile.

Jan · 22 May 2026 · Your Move Eltham

5/5

Google

I had a very good experience with Your Move Eltham. I was very impressed by Harry who was patient, understanding and very helpful. I would recommend this estate agents.

Marion · 22 May 2026 · Your Move Eltham

Agent replied · 22 August 2026

Dear Marion Thank you very much for taking the time to write a review for Harry today, we are pleased that you have had a good experience with Your Move Eltham and if we can be of any assistance ion the future, please do let us know, Best wishes The Team at Your Move Eltham

5/5

Google

Both my brother and I have sold homes separatley using Phil at yourmove recently. Excellent local knowledge and pushed the sale through dealing with the solicitors enquires which had stalled to push the sale across the line.

Andrew · 22 May 2026 · Your Move New Cross

Agent replied · 22 August 2026

Hi Andrew, thank you for taking the time to leave a review for us at Your Move Estate Agents New Cross. We're happy we could meet your expectations!

5/5

Google

Review for Phil Cantell, Your Move, New Cross Rating: ⭐⭐⭐⭐⭐ I cannot recommend Phil Cantell at Your Move highly enough. After a nightmare experience with a previous estate agent who left me in limbo for nearly four years, costing me a significant amount of money and stress, finding Phil was a breath of fresh air. From our very first meeting, I knew I would be choosing him over the other two quotes I received. Here is why Phil stands out: Accurate Valuation: He provided a realistic market price and expert advice on our listing strategy, which I followed. Reliability: He set a target date for the sale and hit it exactly. Unlike my previous agent, Phil was honest, transparent, and proactive. Incredible Value: His commission was under £3,000, which was less than half of what the other agent was charging for a far inferior service. Phil operates at a level of professionalism that is rare in the industry. I would highly recommend Phil Cantell and the Your Move team to any friends or family looking to sell. Thank you, Phil, and all the best for the future!

Correia · 22 May 2026 · Your Move New Cross

Agent replied · 22 August 2026

Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch. We wish you the best of luck with the sale of your home. Your Move Estate Agents New Cross

5/5

Google

Excellent service from start to finish. They were incredibly helpful with my move and made the whole process much easier and less stressful. Phoebe was amazing throughout the entire process, friendly, professional, and always ready to help. I really appreciated all the support and would highly recommend them to anyone needing moving or rental assistance.

Chloe · 22 May 2026 · Your Move Gravesend (178-182 Parrock Street)

Agent replied · 22 August 2026

Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We’re delighted to hear that your move went smoothly and that our team could help make the process less stressful for you. Phoebe will be especially pleased to hear your feedback, she takes great pride in providing friendly and professional support throughout every step. We truly appreciate your recommendation and wish you all the best in your new home. If you ever need any assistance in the future, we’d be more than happy to help.

5/5

Google

Very supportive during a complicated sale, with frequent communication 🙂 …

Jason · 22 May 2026 · Your Move Gravesend (178-182 Parrock Street)

Agent replied · 22 August 2026

Thank you so much for your kind review! We’re really pleased we could support you through what was a complicated sale. Keeping our clients updated and informed throughout the process is very important to us, so it’s great to hear you appreciated the communication. Wishing you all the best for the future.

5/5

Google

I couldn't have wanted a better service. Phoebe and Wendy went above and beyond in helping me move in and made the process very simple. If you want or need to move then I would definitely recommend Your Move

Paul · 22 May 2026 · Your Move Gravesend (178-182 Parrock Street)

Agent replied · 22 August 2026

Thank you so much for your fantastic 5-star review! We’re delighted to hear that Phoebe and Wendy went above and beyond to make your move-in process simple and stress-free. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to them. Wishing you lots of happiness in your new home, and thank you again for choosing Your Move!

5/5

Trustpilot

From the very start of this journey

From the very start of this journey, I have had nothing but slick, professional and clear advice/support. I would 100% recommend Your Move based in Walkden.

Miss · 21 May 2026 · Your Move Canterbury (3 St. Margarets Street)

Agent replied · 5 June 2026

Dear Lucy, thank you very much for your feedback and review, greatly appreciated. Regards Lee - Lettings Manager.

5/5

Trustpilot

Excellent performance was achieved in…

Excellent performance was achieved in the selling period.

Hok · 21 May 2026 · Your Move Canterbury (3 St. Margarets Street)

Agent replied · 5 June 2026

We are thrilled to hear about your excellent experience. Thank you for sharing your positive feedback with us! Regards, Your Move

5/5

Google

Steve Smith at Your Move has been very helpful, polite and professional. Would recommend using his services. He keeps you informed and up to date and resolve's queries effective and efficiently. It has been great going through this process with you Steve. Thank you

Sarah · 21 May 2026 · Your Move, Swanley

Agent replied · 22 August 2026

Thank you so much!

5/5

Trustpilot

Very professional experience

Very professional experience from the initial visit to the house sale. No real pressure. Excellent communication and explanations during the process. Highly recommend.

Gareth · 20 May 2026 · Your Move Canterbury (3 St. Margarets Street)

Agent replied · 5 June 2026

Gareth, sincere thanks for your kind and positive words. We very much appreciate your time and feedback. Best regards Liz Bolger Director.

5/5

Trustpilot

Excellent local estate agency …

We explored the services provided by many local estate agents and at the outset Your Move, Dundee appeared to be an estate agency that wanted to get the best price for us, rather than a quick sale.

E · 20 May 2026 · Your Move Canterbury (3 St. Margarets Street)

1/5

Trustpilot

Disappointing service and lack of transparency from start to finish

After many months with Your Move Dumfries, we removed our property from the market due to a deeply disappointing level of service throughout the sales process.

Rob · 20 May 2026 · Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

First impressions make a difference

First impressions make a difference. From walking through the office door on the back of reading reviews I was impressed by the friendly, professional greeting. Everything was explained clearly and concisely, great communication. The whole process from valuation, marketing and viewing was slick and well informed which all contributed to a quick sale at the market value. One very happy client

Dave · 19 May 2026 · Your Move Canterbury (3 St. Margarets Street)

1/5

Trustpilot

Avoid

WARNING: If you withdraw from this branch because they fail to sell your home, expect to be hit with a discretionary "AML fee" termination penalty.

S · 18 May 2026 · Your Move Canterbury (3 St. Margarets Street)

5/5

Trustpilot

Excellent service

From the valuation to the property being sold the staff were all extremely helpful. We had quite a few problems throughout and they did everything that they could to support both myself and our buyer. It was touch and go whether our sale went through in time but Kirsty was so helpful doing everything she could, even persuading our developer to let us have access to our property early. We would 100% recommend.

Mandy · 17 May 2026 · Your Move Canterbury (3 St. Margarets Street)

1/5

Google

Keen to take your money but stopped responding to emails as soon as there was an issue with insurance.

Michele · 16 May 2026 · Your Move Tunbridge wells

5/5

Google

This second time I’m working with Kelly and Nadia I’m really appreciated their work and good communication. Easy and fast work many thanks

Mazlum · 16 May 2026 · Your Move Tunbridge wells

Agent replied · 20 May 2026

Good afternoon Mazlum. Thank you for providing this excellent feedback - we're so pleased to read that Kelly and Nadia supported you so well. Mark - Dutton Gregory

5/5

Google

We have been dealing with Adam & Amy at YourMove to let out our home in Tunbridge Wells. I couldn't recommend them high enough, they have been amazingly hepful, understanding and found tenants within a day of going on the market. Communication has been quick and friendly. You should use them!

Jake · 15 May 2026 · Your Move Tunbridge wells

Agent replied · 16 May 2026

Thank you so much for your wonderful review Jake! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

Rating only, no written review.

Chris · 12 May 2026 · Your Move Tunbridge wells

Agent replied · 20 May 2026

Thank you Chris! Katy Jewell

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move

Which Your Move office has the most reviews?

Canterbury (3 St. Margarets Street) has the most, with 2,135 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.

Where are the Your Move offices?

The 37 Your Move offices, by town:

What do tenants say about Your Move?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."

Has Your Move won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.

The Trusted Agent

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