Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleI have recently experienced significant frustration with a new rental agency. Their responsiveness has been exceedingly poor; one might think a two-year-old would provide more satisfactory answers than this group. Having moved out over a month ago, I have yet to receive my bond refund. I had to make multiple calls to obtain any information, and it was only after I informed them of my consultation with a solicitor that they acknowledged the issue a month later.
The lack of professionalism from this company is astounding, there have been no apologies or explanations for the extended delay. Despite repeated assurances that I would receive a callback, none have materialized. Although they have now finally communicated with the landlord, I must still wait another week for the funds to be returned.
I strongly advise anyone considering renting with Newt Fallowell to seek alternatives, as they clearly demonstrate a lack of concern for their tenants.
Whitney · 8 October 2025 · Newton Fallowell Retford
Agent replied · 11 October 2025
Whitney, we're sorry to read your comments about the service you've received at Newton Fallowell. We have hundreds of happy tenants currently renting through us, so feedback like this is extremely rare.
There seems no advantage in us replying publicly regarding the specifics of your grievance and will continue to liaise with you in private, as we have been doing.
Wishing you all the best,
The NF team!
★★★★★ 5/5
GoogleJayne and Ben at the lettings department were really professional and helpful. Even though we didn't end up going for our next property with them, they were efficient, helpful and understanding - and one of the only agencies to offer a weekend viewing, so both my partner and I could attend!
Emily · 7 October 2025 · Newton Fallowell Burton on Trent
Agent replied · 9 November 2025
Hi Emily, Thank you so much for leaving such a great review, it really is appreciated. We hope you found a new home and wish you all the very best.
★★★★★ 5/5
The Trusted Agent BuyerFantastic service from start to finish
Really great service from start to finish - thank you Newton Fallowell
Debbie · 6 October 2025 · Newton Fallowell Newark
Agent replied · 10 October 2025
Hi Debbie
Thank you for your review and feedback, its really appreciated, we hope you are enjoying your new home, all the best Neil & the team @ Newton Fallowell Newark
★★★★★ 5/5
GoogleExcellent service from start to finish. The team were very professional and achieved a good result even though a mid-sale unexpected curveball was encountered. Having a professional Estate Agent working through the sale process enabled an excellent outcome. Without such support from Cameron Weston and the team the sale would or could have fallen through. Cheaper out there but I really doubt such a result would have been possible. Excellent and highly recommended. Five start review and well deserved.
David · 6 October 2025 · Newton Fallowell Stoke On Trent
Agent replied · 10 October 2026
Thank you for the five star review, we are delighted that you had such a positive experience during the sale of your home. We wish you all the best!
★★★★★ 5/5
GoogleRick was the partner who managed the purchase of our recent bungalow in Newark Nottinghamshire. He went the extra mile to close the deal
Thanks
Kevin · 6 October 2025 · Newton Fallowell Newark
Agent replied · 12 October 2025
Hi Kevin Thanks for the review and in particular your positive feedback about Rick, enjoy your new bungalow! All the very best Neil & the team at Newton Fallowell, Newark
★★★★★ 5/5
GoogleWe’ve recently moved into our new home with the help of the loveliest lady at newton fallowell. A big thank you to Andrea for being so helpful during this process.
Chloe · 6 October 2025 · Newton Fallowell Melton Mowbray
★★★★★ 5/5
GoogleSuch a lovely experience with James who went above and beyond for us and was nothing but kind and helpful!!
Izzy · 5 October 2025 · Newton Fallowell Oakham
★★★★★ 5/5
GoogleAbsolutely fantastic service from day one. I found Newton Fallowell via their google reviews and I was impressed with so many 5* reviews. The communication has been brilliant and I’m really impressed with the service so far. Highly recommend.
Saif · 5 October 2025 · Newton Fallowell Burton on Trent
Agent replied · 9 November 2025
Hi Mr Brearley-Chaudry, thank you very much for taking the time to review your experience with our Lettings team, we are delighted that you had such a positive experience and look forward to continuing to work with you. With very best wishes
★★★★★ 5/5
GoogleAndrea and her team at Newton Fallowell are so helpful and friendly I always go there when my property needs letting they are always so professional you know you are in safe hands.I would not go anywhere else they are the best
Marc · 4 October 2025 · Newton Fallowell Melton Mowbray
★★★★★ 5/5
GoogleThank you so much Andrea for your professionalism in the way you dealt with house we are living in, you were honest, and the communication was excellent, I would highly recommend your team to anyone who looking for accommodation.
Richard · 4 October 2025 · Newton Fallowell Melton Mowbray
★★★★★ 5/5
GoogleAndrea and staff were absolutely brilliant
Efficient and caring
Big step choosing a new home
This was done with ease and professionalism
Lisa · 3 October 2025 · Newton Fallowell Melton Mowbray
★★★★★ 5/5
GoogleCan I just say the ladies I spoke with, Stacey, Katie and Tracey were the loveliest ever!. They were so down to earth and welcoming, everytime I spoke to them on the phone they were so kind and nothing was ever too much. As a first time buyer it can be daunting but my experience with this company made it 100% easier. I would recommend to everyone. And we had the best little gift box, made my day. When we collected the key today all the staff I encountered were very friendly and it was great to share this experience with them. Thank you all.
Rhiannon · 30 September 2025 · Newton Fallowell Walsall
★★★★★ 5/5
GoogleSimply the best estate agents in Ashby. Daniel, Charlotte and the team were always a call away if needed.
They were so helpful and kept us updated all the way through. When our first buyer pulled out, they managed to get another viewing sorted the very next day and we sold straight away. Made the whole process a lot less stressful, would definitely recommend!”
Dawn · 29 September 2025 · Newton Fallowell Ashby De La Zouch
★★★★★ 5/5
GoogleI can't not praise Charlotte and the team anymore.
From my first contact with them, every member of the team I have spoken to have been respectful and taken the time to answer any questions we had.
When Dan visited the property to value and take the pictures ready for market. He was amazing knowledgeable and knew how to make give our home the justice it needed to sell quickly!
Charlotte has gone above and beyond for us more than once.
I for one will never move again, as we have found our forever home! However any friends and family either looking to sell or buy will 100% get my recommendation for Charlotte and her team.
Stacey · 29 September 2025 · Newton Fallowell Ashby De La Zouch
★★★★★ 5/5
GoogleAll of the staff at Newton Fallowell Ashby have been nothing but helpful and warm during the process of our house sale. Donna and Charlotte in particular make you feel as though nothing is too much trouble for them, and they go out of their way to answer questions and to ensure that the process is as smooth as possible. We have been so impressed with their service, which we had no doubts about as a family member had recently sold with them too and couldn’t recommend them enough. 5 stars from us - thank you all at NF Ashby.
Laura · 29 September 2025 · Newton Fallowell Ashby De La Zouch
★★★★★ 5/5
GoogleWhen we were unexpectedly served a Section 21 (eviction) by our landlord, out of the blue, our agency represetative, Andrea White, had the unfortunate job of breaking the bad news. From start to finish she has been exemplary in assisting us … More
The · 29 September 2025 · Newton Fallowell Melton Mowbray
★★★★★ 5/5
GoogleOlivia has been amazing! We needed to find a property quickly for my dad and close by to. From start to finish Olivia has gone above and beyond. Made the process soo much easier for us. She is so friendly and really keeps on top of things to keep it running smoothly.
Stacey · 27 September 2025 · Newton Fallowell Peterborough
Agent replied · 8 October 2025
Thank you for your lovely review Stacey, it is much appreciated! From Olivia & Team @ Newton Fallowell Peterborough
★★★★★ 5/5
GoogleGreat experience so far: Most agents will offer you a price that they know is 10% over the price that you will get. They do this to get your business, and to win you by allowing you to see money signs. Often this trap is easy to fall for. Unfortunately, the over inflated price agent locks you in for usually for 12-16 weeks.
Sometimes by being overpriced, this ruins the house being on the market in that 12 week lock in period unsold. The house is then seen as a tainted property that’s been listed for a while. Do not fall for the hype of other agents that do this. If you’re being valued by someone, often the highest price comes with additional charges in the contract and a whole range of other issues. Newton Fallowells contract is straight forward, and legit.
You can tell the best agents as they understand the area, the market, where house prices are. They will price your house fairly and this will lead to genuine interest compared to all of the 10% over priced houses that certain local estate agents use the tactics of. Newton Fallowell have been upfront and honest and knowledgeable and this is what is needed in an agent.
They have been fair and honest and do understand the market. They have accommodated our needs and produce a better service. The inclusion of floor plans, videos of the property, viewings (with no additional cost) and understanding of the market has been better than our experience with other local agents.
When considering other agents locally, don’t fall for the promising the world, and see the red flags. Choose a sensible and legitimate agent like NF for a guaranteed sensible option. The agents with the highest volume of signs up around the area are not always the best. If they have the most signs up, question if that’s because they’re not selling and it’s because they’ve taken your business to ensure they get the fee at the end of the day by promising the biggest valuation / price. Newton Fallowell sell houses, not dreams and that’s what a reliable agent is good at.
Holly · 26 September 2025 · Newton Fallowell Burton on Trent
Agent replied · 9 November 2025
Hi Holly, wow what a fantastic review, thank you so much for taking the time to share your experience with Newton Fallowell Burton branch. We are thrilled that you had such a great service and positive experience. We wish you all the very best.
★★★★★ 5/5
GoogleWe’ve finally found our perfect home, after a disaster with a different estate agents. We couldn’t be happier.
Sophie looked after us and welcomed us with a welcome hamper. A slight hiccup with our energy supplier but Sophie got straight onto the engineer and has resolved it for us. Attentive and professional.
Thank you Newton Bloxwhich team.
Craig_ · 26 September 2025 · Newton Fallowell Walsall
★★★★★ 5/5
GoogleMy partner and I had a really great experience with Newton Fallowell. Sophie was fantastic from start to finish, super friendly, always kept us updated, and made the whole process feel easy and stress-free.
We also really appreciated the moving box full of goodies, it was a lovely personal touch that made us feel genuinely valued.
We’d definitely recommend Newton Fallowell to anyone looking for a helpful, professional, and easy to work with estate agent!
CM · 26 September 2025 · Newton Fallowell Walsall
★★★★★ 1/5
FacebookA particular member of staff who goes by the name Howard Owen making disgusting comments about a particular group of people. Absolutely ashamed of this behaviour. No company should employ individuals like this!
Crea · 25 September 2025 · Newton Fallowell Peterborough
★★★★★ 5/5
GoogleCharlotte was extremely professional all through the purchase process, nothing was too much trouble for her, she kept me informed at every part of the process and she has kindly continued support even after the purchase was completed. I would not hesitate to recommend her to anyone looking to sell or purchase a property.
David · 24 September 2025 · Newton Fallowell Ashby De La Zouch
★★★★★ 5/5
GoogleOlivia was so helpful during the letting process. She helped find tenants and answered all questions I had promptly.
I felt very supported going through the whole process. Olivia was thorough and professional and I would definitely use her again. Thank you Olivia
Zoe · 23 September 2025 · Newton Fallowell Peterborough
Agent replied · 28 September 2025
Hi Zoe, thank you for your kind words - it was a pleasure assisting with your recent let and we hope to be of further assistance again in the future! From Olivia & Team @ Newton Fallowell Peterborough
★★★★★ 5/5
GoogleA very special thank you to Katrina, who went above and beyond to support me throughout the journey. She was always available to answer my questions, kept me updated at every stage.
Mahmoud · 23 September 2025 · Newton Fallowell Boston Lettings
Agent replied · 17 November 2025
Hi Mahmoud,
Thank you so much for your kind words! We’re so glad to hear that Katrina was able to make your experience a positive one. She truly cares about keeping everything on track and making sure her clients feel supported every step of the way. We really appreciate you taking the time to share your feedback!
All the best for the future :-)
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