Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
5,953 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Leicester Forest East, Bourne, Skegness, Boston (two offices), Oadby, Coalville, Telford, Grantham, Walsall, Brownhills, Ashby De La Zouch, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Syston, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 5,953 reviews on seven platforms, rated 4.5 out of 5 overall.
4,726
Reviews on Google
All 36 offices
349
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2023, 2022, 2021, 2020.
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookWe can’t recommend peter and his team enough. From the moment we met peter we felt confident with the service they promised to give us and they actually went above and beyond on many occasions . We wouldn’t hesitate to use you again . Many thanks .
Thank you Toni & Justin Lysandrou - It's been a pleasure to look after your moving journey and look forward to finding your next property to purchase! All the best, Peter & Team
5/5
GoogleRating only, no written review.
Dear Leanne, Thank you for taking the time to rate our Stamford Team with a 5 Star Review. These reviews really mean the world to us. I hope all is well and look forward to helping you again in the future. With kind regards Jason Treadwell Managing Director
5/5
FacebookHad to sell a difficult property as executor, excellent support and advice throughout the process, I can wholeheartedly recommend Newton Fallowell
5/5
FacebookWe were so happy with the service that we received from Charlotte and the Newton Fallowell team throughout the (lengthy) purchase of our new home. They were all so helpful and communicative and we could not recommend them enough!
5/5
FacebookWe were so happy with the service that we received from Charlotte and the Newton Fallowell team throughout the (lengthy) purchase of our new home. They were all so helpful and communicative and we could not recommend them enough!
Thank you Bethan, I really appreciate the positive feedback. I'm glad that you're finally in your first home together and I hope the renovation goes well! I look forward to seeing it once it's all finished! All the best to you both.
5/5
FacebookWhat an absolute fantastic team!! Great service from start to finish, kept me up to date with everything that was happening. Richard the mortgage advisor was amazing highly recommend him. I’ve even enquired about what it takes to become an Estate Agent myself after selling my house and after chatting with Neil I feel this is something I am going to do!
1/5
FacebookRating only, no written review.
1/5
FacebookRating only, no written review.
5/5
allAgents"We are approaching the 3 year ..."
We are approaching the 3 year mark in our rented property. During this time, we have been more than satisfied with the service we have received from Newton Fallowell, from the very first viewing, to the most recent quarterly inspections. We are extremely happy with the efficient service, should it be required, for any structural or internal issues that arise in the house. All issues are all dealt with in a prompt, professional, manner, and with respect. All the staff within the branch are approachable, friendly, and kind. We rarely need to visit the branch as most issues are dealt with on the phone or by email, and the response rate is always very quick. We were treated with compassion and met with support when during a difficult personal time, we were faced with a situation which was out of our control, and which led to a delay in our rent being paid. The communication between the estate agents and ourselves was empathetic and meant that we were able to handle our issues without any anxiety. Needless to say, we haven't experienced any further issues, however we are reassured that should this happen again, we are sure we will be supported in the same way! We are grateful for the friendly customer services; we always know that when we contact Newton Fallowell, there will be a helpful, friendly staff member to answer our questions!
5/5
allAgentsWe are approaching the 3 year
We are approaching the 3 year mark in our rented property. During this time, we have been more than satisfied with the service we have received from Newton Fallowell, from the very first viewing, to the most recent quarterly inspections. We are extremely happy with the efficient service, should it be required, for any structural or internal issues that arise in the house. All issues are all dealt with in a prompt, professional, manner, and with respect. All the staff within the branch are approachable, friendly, and kind. We rarely need to visit the branch as most issues are dealt with on the phone or by email, and the response rate is always very quick. We were treated with compassion and met with support when during a difficult personal time, we were faced with a situation which was out of our control, and which led to a delay in our rent being paid. The communication between the estate agents and ourselves was empathetic and meant that we were able to handle our issues without any anxiety. Needless to say, we haven't experienced any further issues, however we are reassured that should this happen again, we are sure we will be supported in the same way! We are grateful for the friendly customer services; we always know that when we contact Newton Fallowell, there will be a helpful, friendly staff member to answer our questions!
5/5
GoogleI cannot recommend these agents highly enough, I received sound advice, the staff were very helpful and extremely thorough, nothing was too much trouble. The staff accompanied buyers to view my property which certainly eased the stress of selling. Their knowledge of the area was invaluable, I can certainly recommend this company.
1/5
allAgents"I don't use estate..."
I don't use estate agents usually and having had issues with two of their competitors they were quick to dispel my worries and I thought it might be third time lucky. I was wrong and at one point I was sure they were working for the buyers! They gave no feedback I never knew when the purchaser was going round ( this was a sale of my in laws who had passed away, but I was only ten minutes away). If it hadn't been for my solicitor I wouldn't have know a thing. They did call to say the. Money had been transferred (an hour after my solicitor had told me) I suspect because they wanted their money. To be honest I can't see how they earned £3700. Sadly I think they are not an isolated case and were as bad as the other two estate agents initially and to be fair they were consistently poor throughout the whole process. I had to tell them no one had died in the house, you could get fast BBand, what was being left with the house etc which I felt they should have asked.
1/5
allAgentsI don't use estate
I don't use estate agents usually and having had issues with two of their competitors they were quick to dispel my worries and I thought it might be third time lucky. I was wrong and at one point I was sure they were working for the buyers! They gave no feedback I never knew when the purchaser was going round ( this was a sale of my in laws who had passed away, but I was only ten minutes away). If it hadn't been for my solicitor I wouldn't have know a thing. They did call to say the. Money had been transferred (an hour after my solicitor had told me) I suspect because they wanted their money. To be honest I can't see how they earned £3700. Sadly I think they are not an isolated case and were as bad as the other two estate agents initially and to be fair they were consistently poor throughout the whole process. I had to tell them no one had died in the house, you could get fast BBand, what was being left with the house etc which I felt they should have asked.
Thank you for your feedback. As your comments are anonymous we are unable to offer comment. Please e-mail sleaford@newtonfallowell.co.uk & we will be only too happy to discuss this with you in more detail. We do welcome all feedback as we cannot improve without it!
5/5
GoogleGood and professional service . Did what they said when they said it . Very helpfull
5/5
GoogleAn accurate valuation followed by a professional service.
Hi Mr & Mrs Gregory, many many thanks for taking the time to leave your review and also for choosing us to sell your very unique property. Best wishes for the future in your new home. Kindest regards from all at Newton Fallowell, Newark
5/5
GoogleI did not have an Estate Agent representing me as I was selling direct to a Developer. Newton Fallowell represented my vendor and they did an excellent job in keeping me updated and answering any queries I had in what would have been a nightmare of a transaction were it not for their assistance. I would certainly use them if I have occasion to sell in the future.
1/5
GoogleIf I could give zero stars I would. We purchased through Newark Newton Fallowell and were very disappointed in the service they provided. I absolutely would never consider buying or selling through this company again.
I'm really sorry to have read your review, we learn from them good and bad. I appreciate it was disappointing that you had to pay the asking price to secure the property, but with all the other interest it was the only way to secure it. Here is the review we received from the vendor "My experience with Newton Fallowell was a particularly happy one. A thorough initial appraisal preceded an imaginative sales campaign, drawing considerable interest. As a vendor not living locally, I felt well supported and advised. Throughout the team in Newark were friendly and business like. The process of buying and selling property is not known for being either easy or pleasant; here it was both. Charles" We are constantly striving to improve our service, and we would always love to please both buyers and sellers on every transaction, but we ultimately act for the vendor. I will review the file with my sales manager to look at ways to improve, thank you Neil SIme M.D
5/5
GoogleVery good service which enabled the property to be advertised, purchased and completed within 5 weeks, and that was over the Christmas period, excellent.
Thank you for this kind review.
4/5
GoogleVery professional & friendly service. Support and advice from Millie & Gareth was much appreciated
Many thanks for your review Mr Smith, we appreciate your comments
5/5
FacebookI found all the staff who helped me with the sale of a bungalow in Bourne very helpful. I would recommend using them.
Linda Boyd, Perfection and professionalism are your game, and you are the master of it. If I continue praising you, I will end up worshipping you. I just value making new friends. Feel free to check out my profile and add me if you'd like. Stay safe, and God bless you and your family, and keep them safe.
1/5
GoogleI would not recommend this agent to anyone at all.. The attitude of staff is appauling.. I have not managed to speak to one person there who knows what customer service is about.
5/5
GoogleCould not fault Newton Fallowell Lincoln at all, staff all very friendly and kept us informed all the way along! Would definitely recommend!!
Dear Maggie, Thank you so much for your great review. We loved working for you! Best wishes, Rebecca
5/5
Google5*+ service every time. Thanks to all the team at newton Fallowell!
Dear Lucy, It's always a pleasure working for you! With very best wishes, Rebecca
5/5
FacebookRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newark has the most, with 682 reviews rated 4.8 out of 5, followed by Burton on Trent with 659.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At the ESTAS 2023 awards its branches won 3 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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