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Newton Fallowell estate agents in Newark, Burton on Trent, Lincoln and 32 more

4.5

★★★★★ Excellent

6,042 reviews across 36 offices and 7 platforms

www.newtonfallowell.co.uk

Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Bourne, Leicester Forest East, Skegness, Boston (two offices), Oadby, Coalville, Brownhills, Telford, Grantham, Walsall, Ashby De La Zouch, Syston, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 6,042 reviews on seven platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

4,824

Reviews on Google

All 36 offices

Facebook logo

4.8 / 5

340

Reviews on Facebook

All 36 offices

Yell logo

5.0 / 5

18

Reviews on Yell

All 36 offices

The Trusted Agent logo

4.9 / 5

108

Reviews on The Trusted Agent

All 36 offices

The Trusted Agent logo

4.9 / 5

408

Reviews on The Trusted Agent

All 36 offices

Trustpilot logo

197

Reviews on Trustpilot

All 36 offices

allAgents logo

147

Reviews on allAgents

All 36 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Newton Fallowell's 36 offices, most reviewed first. Each has its own page.

Latest reviews from every Newton Fallowell office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great service, kept up to date with progress would recommend

Jonathan · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Thanks Jonathan

5/5

Google

Super helpful, they made my house move so easier. Easy to contact, and quick responses everytime I had a query.

Emma · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Hi Emma, Thank you so much for the wonderful review. We really appreciate. We hope you have settled well into your new home. :)

1/5

Google

Terrible Organisation , they don't pay their bills then complain and make up false information. If you are going to deal with this company make sure they pay you for your services as they didn't pay us for 4 months . watch them

Rob · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Hi HBT communications please contact me to discuss any unsettled bills, I have reached out to you to discuss.

5/5

Google

The overall experience of purchasing the property has been very good and the purchasing process was smooth as well. Very helpful and supportive staff. Thank you.

Pankaj · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Thanks Pankaj

5/5

Google

The team were very enthusiastic, professional and helpful from the outset. Plenty of early interest in the property was generated, leading to a swift and hassle-free sale. Many thanks!

Elsie · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Thanks Elsie

5/5

Google

This is the second time I have sold a property with newton fallowell, I have bought through them also, I would definitely use them again, zak, Tom and the other staff were very helpful, Many thanks.

Lee · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Thanks Lee for your continued support and kind words.

4/5

Google

A friendly and professional team at NF LFE, albeit with some inexperienced staff, but we all have to start somewhere. Good photos and description was produced and all relevant outlets covered. I’d definitely use them again. Things to improve - appoint one of the team to deal with each vendor/customer. I felt I was passed from one to another too much and didn’t know who to speak to. Also be prepared to undertake viewings outside of office hours, when requested.

Alan · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Hi Alan, Thank you so much for your kind review. It's definitely been a journey but I'm glad everything worked out for all involved. Thank you also for your suggestion on how we can improve our services. It's extremely useful to know this and I assure you this will most certainly be taken on board. From the team at Newton Fallowell, we wish you all the very best in your new home. :)

1/5

Google

Quite frankly! Disappointed! I have a property to let and needed to have a swift change in agent. I spoke to Zak and advised the urgency of setting the tenant up due to my previous experience with agent. He advised this wasnt the type of property they would usually deal with but would as my Mother would be letting hers too. A week went by, I heard nothing and so left a message in the office. Then another couple of days. Eventually I left 2/3 messages of which no one got back to me or my Mother. Infact, still waiting for a call now! Extremely poor service! If they didn't want to take on my property or if it wasn't a priority, it should have been communicated!

Sukhminder · 2 January 2020 · Newton Fallowell Leicester Forest East

4/5

Google

Polite and efficient in the main, house sold in 4hrs. They were great and informative through out mostly. Great advertisement and internet presence along with property presentation to the market. Only criticism, I had to chase towards the end and the sale was delayed by a week due to poor communication with the buyer, had closer attention to this element been given, I imagine the delay would have never occurred. I’d have given 5 stars for Tom and Zack had we not had the delay. Thanks L

Luke · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Hi Luke, We really appreciate you taking the time to write us a review, thank you. We appreciate there was a slight stumble towards the end due to a solicitor involved in the transaction. We will definitely be taking your comments on board as it's useful to know the communication could have been stronger during this week. From everyone at the office, we wish you all the very best in your new home. :)

5/5

Google

Very happy with the attention and professional service received initially from Zak then day to day from Tom. I found them quick to respond to issues, and nothing was too much trouble. I particularly appreciated that Tom always responded to calls and emails and kept me fully informed at all times. I have no hesitation in recommending.

Melvyn · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Hi Melvyn, Thank you very much for your review, it's certainly put a smile on our faces. We truly wish you all the very best in the future. :)

5/5

Google

Newton Fallowell has lots of options for the house to choose from which makes the buyer comfortable to decide on the selected properties. Most of the properties are on the good areas. I viewed couple of properties and selected one property. The buying process was made simple by the Newton Fallowell through the regular co-ordination with the Solicitors from both side. Thomas Hall supported and responded to us very well through the buying process and resolved all the queries and sorted out the issues professionally. Thomas arranged additional viewings as per my convenience by liaising with the house owner regularly. I managed to enter the house on the expected day which was one of our biggest festival (DIWALI) and this was all possible because of Thomas. Based on above, I can say that Newton Fallowell estate agents are one of the best in the Leicester area for the home buyers to find the properties as per the buyer's need and budget. I will recommend my friends and relatives to plan to buy the properties from Newton Fallowell. I may plan to buy another property in the future from this agent. THOMAS HALL - THANKS FOR ALL THE TIME AND SUPPORT YOU PROVIDED TO US DURING THE BUYING PROCESS.

Deepak · 2 January 2020 · Newton Fallowell Leicester Forest East

Agent replied · 31 December 2024

Thanks Deepak

1/5

Facebook

Be careful what you sign for. I have just paid full commission to Newton fallowell for NOT selling my house. The contract covers every eventuality to make sure they take your money whether they sell it or not. I had my property on for a long period of time and followed instructions to reduce price when told to do so. I then got the opportunity to part exchange with a new build. They couldn’t wait to let me know I owed them full commission. I could understand a partial payment to cover costs but not the full amount. Bought in to the sales pitch of the manger who then wanted nothing to do with me when I had a complaint. READ THE SMALL PRINT!!

Craig · 23 December 2019 · Newton Fallowell Newark

Agent replied · 8 February 2025

Hi Craig. Thank you for the review, & I am sorry that you feel this way, but I hope you are enjoying your new home. To clarify are contracts are very clear and approved by the property Ombudsman. The contract clauses are all in the same type face, type font and size, Clause 2 clearly states that in the event of a part exchange our fees are payable and this point was highlighted again before you agreed the part exchange. We did however as a good will gesture agree a substantial reduction in your agency commission.

5/5

Facebook

They were extremely proactive chased the process through with special thanks in particular to Laura Thacker who was efficiency personified

Peter · 17 December 2019 · Newton Fallowell Newark

4/5

Google

Rating only, no written review.

Karo · 11 December 2019 · Newton Fallowell Burton on Trent

Agent replied

Hi Karolina, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Newton Fallowell Burton on Trent

5/5

Facebook

A five * team, very professional. Made our house sale as easy as possible for us. Questions and phone calls were always answered promptly. Everyone was great and nothing was too much trouble for them but I have to give Dylan an extra special mention, he was a star from the moment he first knocked on our door to value the property to the moment we handed the keys over after completion. Would recommend Newton Fallowell in Bourne 110%.

Anne · 8 December 2019 · Newton Fallowell Bourne

Agent replied · 30 March 2025

Hi Anne, thank you for your kind words and taking the time to review our service. We are pleased to hear that the team delivered, with Dylan in particular going above and beyond for you. We wish you all the best in your new home and if we can be of any assistance in the future then please do not hesitate to contact us. Best regards, Kieran Arthur & the Team from Newton Fallowell Bourne

5/5

Google

I recently moved home, although Newton Fallowell wasnt who I sold my house with, they acted for my purchase. I couldn't believe how helpful they have been. I have moved many times and have never dealt with an estate agents who went above and beyond their job description. From communication, updates, during the move, to meeting me at my new home with the keys and even reading the meters for me. I cant praise them enough. I wish other estate agents were as friendly, professional and unbelievably helpful. I cant recommend enough to anyone considering moving home. Thank you again for making my move less stressful.

Jane · 6 December 2019 · Newton Fallowell Market Deeping

4/5

Google

Our house purchasing journey was not the smoothest, with 2 purchases falling through before our successful one. Two of these, including the competed one, were through Newton Fallowell Market Deeping. They made the process some much more bearable than it otherwise would have been; chasing vendors up, giving us lots of advice and generally going above and beyond what what expected of them to the point where it felt they were acting more for us than the sellers at times! Great estate agents. Would highly recommend.

Andy · 6 December 2019 · Newton Fallowell Market Deeping

5/5

Google

From our first contact with Jon, Tom and the team we were impressed with their customer service. It was outstanding. Jon and Tom always responded promptly to emails and were always polite, friendly and professional. They were happy to deal with any queries we had (both selling and buying) and nothing was too much trouble. We would definitely use them in the future and would highly recommend Newton Fallowell, Market Deeping. Thank you both very much.

Lisa · 6 December 2019 · Newton Fallowell Market Deeping

5/5

Facebook

We started looking for a bungalow around Newark back in January 2019 with various agents, to cut a long story short Newton Fallowell were the only ones to stick with it for 10 long months until we actually completed on a wonderful bungalow. Thanks very much and it goes without saying that I would recommend Newton Fallowell as estate agents for their care, attention and perseverance.

Ron · 4 December 2019 · Newton Fallowell Newark

5/5

Google

Thanks to Peter, Charlotte, Ollie and Glyn for being so amazing in helping me get through my stressful move - you guys helped me keep my sanity with your professionalism - great coffee too, thank you!!!!

Jo · 3 December 2019 · Newton Fallowell Oakham

Agent replied

Thank you for leaving a five star review, Jo. Every review is extremely important to us and I'm pleased to hear that my team and I have been able to provide this level of exceptional service. All the best in your new home and keep drinking coffee! Best wishes, Peter Ledger Newton Fallowell, Oakham

5/5

Facebook

We sold our house with Nicola and Vicki and would recommend them to friends and family without hesitation. They did not put any pressure on us at the beginning and were always friendly and knowledgeable. Once the house was SSTC they kept us updated all the way through the process which is always reassuring. These Ladies did a great job 5* Thank you

Fiona · 1 December 2019 · Newton Fallowell Peterborough

Agent replied · 22 February 2025

Hi Fiona, thankyou for your lovely review. We hope you and the family are well 😊

5/5

Facebook

We used several agents during the complex project to move my parents-in-law, as they wished to downsize. Who came top by a mile? Newton Fallowell. Professional, flexible, hard working and well connected. They have at all. Rick and the staff are friendly and knowledgeable too. 100% marks (rarely awarded) for these guys without a doubt.

Rob · 29 November 2019 · Newton Fallowell Newark

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Newton Fallowell branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 2 Gold across two branches.

British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.

British Property Awards by year, 2019 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.

ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.

ESTAS awards by year, 2020 to 2023
  • 2023 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners

    • GoldESTAS 2022: Lettings (Tenants), East Midlands (Derbs, Notts, Lincs)Bourne
    • BronzeESTAS 2022: Lettings (Landlords), East Midlands (Leics, Northants, Rut)Oakham
    • Best in County (3)ESTAS 2022
      • Rutland: Sales & Lettings (Landlords & Tenants), Oakham
      • Lincolnshire: Landlords, Stamford
      • Lincolnshire: Tenants, Bourne
  • 2021 2 Best in County across two branches ESTAS 2021 winners

    • Best in County (2)ESTAS 2021
  • 2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Tenants), East MidlandsBourne
    • Best in County (3)ESTAS 2020

Source: ESTAS winners lists, as published, linked by year.

EA Masters

Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.

Source: EA Masters winners lists, as published, linked by year.

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Questions about Newton Fallowell

Which Newton Fallowell office has the most reviews?

Newark has the most, with 684 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.

Where are the Newton Fallowell offices?

The 36 Newton Fallowell offices, by town:

What do sellers say about Newton Fallowell?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."

What do buyers say about Newton Fallowell?

27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"

What do tenants say about Newton Fallowell?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."

Has Newton Fallowell won any awards?

Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.

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