5/5
Reactivity and professionalism, highly recommend this agency especially Mia!
Agent replied
Thank you Amelie for your wonderful review! Kind regards, Scott

Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,916 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,916 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
1
Reviews on View Agents
All 39 offices
231
Reviews on Trustpilot
All 39 offices
Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Reactivity and professionalism, highly recommend this agency especially Mia!
Thank you Amelie for your wonderful review! Kind regards, Scott
5/5
I would like to thank Sarah and the team at Mann estate agents for all, their work, support, advice and guidance. Over the course of 2 .5 years our chain broke 3 times leading to the loss the house we intended to purchase. This was an incredibly stressful process during which I cannot speak highly enough of Mann and in particular Sarah. Mann worked tirelessly to find a buyer and to assist with the process of selling our property. We were kept updated and Sarah was always there to discuss any issues with us. Eventually we secured another buyer through Mann and recently exchanged contracts. We have no hesitation in recommending Manne estate agents who in our opinion went above and beyond.
Thank you so much for this fantastic 5 star review and recommendation. The Mann team at the Redhill branch are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind Regards, Sarah
5/5
Fantastic service, always call back when they say they will and very helpful. Helped us find a house very quickly and have responded to any queries we have had about the property. Highly recommend.
Hi Erica, thanks for your great 5* review and recommendation. I'm delighted to read that you had such a great experience with Mann in Chatham. Best wishes, Tracey.
5/5
Brilliant service! Every single person in this company is excellent!
HI Mandina Thank you very much for this review and the 5* rating! Kind regards, Jake
5/5
Reactivity and professionalism, highly recommend this agency especially Mia!
Thank you Amelie for your wonderful review! Kind regards, Scott
5/5
Mann Countrywide
Very helpful and always returned emails quickly. Made what could have been a stressful situation very easy!!
4/5
Mann have been very helpful and dependable, helping us rent out our flat while we're overseas. They respond to queries quickly and answer all our questions. Particular thanks to Daniel Sarpong and Nadine Watson.
Thank you Danny for your great 4* review of the great service you received from our dedicated Mann Countrywide team in Sydenham. Kind regards Emma
3/5
Me and my wife rented through Mann Dartford. A few staff there, Timothy Knight, and Lauren Finley were really professional and nice, however, later on in our tenancy we dealt with a lady called Piara Ullah. Piara had no customer service skills, she came across rude and treated us like we were not important as we were only the tenants. It's a shame as I would have left 5 stars as the rest of the great were great.
Hi Bradon Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
1/5
If I could give no stars I would. My son is a first time buyer therefore an ideal buyer who has tried contacting Mann and Co for two weeks to request a viewing. Doesnt matter what time of day he phoned no one answered the phone.. He then put himself out and travelled into Ashford town branch only to be told it is a letting agent. The staff member there told him that he would pass the message on and someone would get back to him. Suffice to say no one ever did. My son has tried phoning again and lo and behold no one answers.. One thing is for sure I wouldnt put my house up for sale with them.
Good morning Elaine, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
Very pleased with the quality of the photos of the property and the friendliness of the staff at the Ashford branch. I was also happy that I used Mann Countrywide thus keeping everything "in house".
Thank you Bob for your wonderful 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
1/5
Terrible service received a quote asked…
Terrible service received a quote asked them to go ahead and arranged the collection of the vehicle, not even been touched and sent another quote which was more than double the original, totally incompetent, would rather give no stars
1/5
Please offer a zero option
Awful in every way. Lies, avoidance and disinterest, except when adding extra charges for things they did not do.
5/5
Mann Sutton manage our property and we have received a first class service - Julie is very efficient and a pleasure to deal with. I would have no hesitation in recommending Mann Countrywide.
Thank you Dylan. Your recommendation and 5* rating are much appreciated. Best wishes, Mark
1/5
Rating only, no written review.
5/5
The friendly and helpful manner in which Mann Countrywide has matched tenants to our property needs has been greatly appreciated. We take our hats off to Team Stephen, Charlotte and Liberty for their enthusiastic response and may our relationship continue well into the future.
Bryan, your kind comments regarding the local Mann's team are very much appreciated. I will ensure that these are passed to the team. Kindest regards, Mark
5/5
I have dealt with a lot of estate agents up to now and I can say that Mann estate agents has been head and shoulders above the rest. As I was a buyer they kept me informed on a an almost weekly basis as well as liaising with my solicitor. The staff were very pleasant throughout and even the sold sign was taken away sharpish. All in all a pleasing experience.
Hi Andrew, it is great to see that the service you received from our team was head and shoulders above the rest. It sounds like they deserve each one of those 5 stars. Kind regards Emma
5/5
Great service, very efficient and excellent staff.... great experience all around
Thank you Andy for your wonderful 5* review!
5/5
First class service throughout.
Thank you for your 5* review!
5/5
The whole lettings team were fantastic and helped me to find a new tenant very quickly. Thank you.
Thank you Fiona for your 5* review and kind comments. All the best, Mike.
5/5
I would highly recommend Mann, and they delivered great customer service. They helped us push through the purchase of our property and got it over the line. I couldnt of asked anymore from an estate agent.
Thank you Charlie for your 5* review and kind comments. It's good to hear that you would recommend the team in the future. All the best, Mike.
5/5
Great Team at Mann Portsmouth, I've dealt with Charlotte a few times now and she is one of the best, knowledgeable, efficient and gets on with doing her job! great communication from all of the team and quality Tenants found in very good time - they listen to your wants and don't wants therefore don't waste your time throwing unsuitable prospective tenants at you! thanks team Mann!
Thank you Simone for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
1/5
Scammers...
Hi Leonte, I am sorry you feel this way, however, as we do use feedback constructively to provide greater customer service going forwards, I would like to invite you to contact us via review@countrywide.co.uk to discuss further your concerns and comment. Kind regards, Scott
5/5
I would not hesitate in recommend Mann Lettings.
Thanks Apples 123 for your 5* rating. Best wishes, Mark
5/5
Mann Countrywide have been outstanding throughout the whole journey of our recent purchase. Jayne at Swanley was great and effectively reduced the anxiety of our purchase and her recommendations ensured a seamless process. As recommended we used the Countrywide mortgage adviser, Tony helped ensure we got the most from our Mortgage and assisted us with everything from our mortgage in principle to insuring our home. We also used the countrywide solicitors who were extremely efficient, they were available over the weekend and even Christmas but this did mean we had to wait a lot for our sellers solicitor. Personally I can’t fault Mann Countrywide and they will be my first choice in the future
Thank you for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Mann Swanley branch made this a stress free experience for you. Kind regards, Lucy.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.