Mann reviews

★★★★★ 5/5

Google

I would like to say a massive thank you to Mann Estate Agents for all your dedication, hard work and support in helping me secure my new home. 🏡❤️ A huge thank you to Eve and Taylor, who worked tirelessly throughout the whole process. Whether it was keeping me updated by phone or email, you were always there to guide and support me. I honestly don’t think I could have got my new home without you both. Your patience, professionalism and commitment have meant so much to me. Thank you from the bottom of my heart! ❤️🏡✨

Gwendoline · 20 August 2026

★★★★★ 5/5

Google

My whole experience with Mann was excellent. From the first point of contact to completion, the service I received was first class. Frequent communication kept me up to date & numerous parties viewed my property until it went under offer. Eve, Evie & Louise were my main contacts & they liaised well with the solicitors on both sides until completion. I would not hesitate to recommend this dynamic estate agency.

Lesley · 23 June 2026

★★★★★ 5/5

Google

We just completed on our sale and purchase. It was a very long process due to issues with lenders and delays but Mann were amazing throughout. Eve, Lino and the team were all very helpful, responsive and fully cooperative until the end. They went above and beyond and if we sell again it will definitely be through them. Thank you!

Laura · 16 August 2026

★★★★★ 5/5

Google

I've just bought my first flat through Mann Estates and right from the very first viewing they were unbelievably helpful and supportive. The entire team I had the pleasure of meeting were fantastic, but Eve Charrosin and Taylor Lelliot were right there the whole time and always doing everything in their power to help move the process along. They were absolutely phenomenal and so friendly and patient at all times; they were happy to explain everything and to give time to think about things - there was never any pressure to move forwards until I was ready! When one flat I'd been hoping to buy didn't work out, Eve immediately looked around for other similar properties, and one of her suggestions is the one I've ultimately purchased. Taylor managed to get me a great mortgage rate and they both kept me updated through the entire process so I always felt I knew what was happening from their end! It was really easy to get in touch at any time - someone always answered the phone within a few rings and everyone was always so friendly and helpful, and emails were always answered really quickly. I'm so grateful for all the hard work Mann Estates/Eve put in and every bit of extra work she did with chasing to get my sale through. Thank you!

James · 13 March 2026

★★★★★ 5/5

Google

Thank you so much at everyone at Mann Countrywide for accommodating our needs and helping us find the house that we were looking for . Everyone has been so supportive throughout the process. Thanks to Lino, Eve and also Taylor (mortgage adviser found by Mann Countrywide ) . Having everyone on the house made the process go much smoother . I would highly recommend you guys to anyone that is interested. Again , thank you from my little family to all of you.

Albana · 13 March 2026

★★★★★ 5/5

Google

I am very happy with the service provided by Mann Countrywide. I was allocated Eve as the estate agent to support the sale of my flat, and she was an absolute pleasure to work with. She arranged viewings promptly and secured a buyer in a very short time. Throughout the sale process, Eve was proactive and supportive, coordinating effectively with all parties to ensure everything progressed in a timely manner. Her dynamic approach, professionalism, and genuine human touch made the experience far less stressful. I would highly recommend both Eve and Mann Countrywide.

Teva · 13 February 2026

★★★★★ 5/5

Google

Eve and Leno was with me every step of the way. Made what could have been very stressful into an easy process. They answered every call and query straight away and followed up with the buyers straight away. I was always well informed as to what was happening.

Amanda · 23 June 2026

★★★★★ 5/5

Google

We are extremely happy with the service Mann in South Croydon has given us and would like to give Lino Rosato and Eve Charrosin a 5 star review. Our journey of property search started with Lino guiding and helping us with viewing as well as answering all our queries on time. He always goes beyond his level of service and ensure we were comfortable with the viewing, adjustable to suit our needs of few viewings in short notice etc. Eve Charrosin is proactive and kept us informed about the status of the property viewing, feedback from the seller and her constantly pressing on the solicitors. Thank you very much Lino and Eve. We got the house we always wanted and we couldn't have done it without both of you. We will surely use your service again in future. Kind regards Bharti Buttan and Murali Viswanathan

Murali · 13 September 2025

★★★★★ 5/5

Google

My experience with MANN ESTATE AGENTS (south Croydon)specially Rafael was exceptional from start to finish. Their deep knowledge of the local market was invaluable, guiding me through every decision with clear, sensible advice. The entire process was smooth, thanks to their professionalism, efficient organization, and prompt, clear communication. They kept me informed at every stage, which really put my mind at ease, and I will happily recommend their services to anyone looking to buy or sell property.

Seema · 13 September 2025

★★★★★ 5/5

Google

We worked with Eve and she was AMAZING! genuinely is so friendly and down to earth and understands that a empty building can become a home and sell your heart to it! She is the best 😋😄 …

Samantha · 23 July 2026

★★★★★ 5/5

Google

I had an excellent experience working with Rafael Lassi. He was professional, approachable, and consistently responsive throughout, making the whole process straightforward and stress-free. His knowledge of the market and attention to detail were particularly impressive. I wouldn’t hesitate to recommend Rafael to anyone looking for a reliable and dedicated estate agent.

Carlos · 6 April 2026

★★★★★ 5/5

Google

I'm extremely happy with the service Mann in South Croydon has given me. 'Eve Charrosin' specifically has been truly amazing and very reactive when it came to any problems/queries/responses I had. she has dealt with the sale of two of my flats ahead of time to buy my house. Without her constantly pressing on the solicitors and buyers I don't think it would have been resolved as efficiently. Thanks so much Eve for all your hard work!

Ravi · 31 July 2025

★★★★★ 5/5

Google

Very happy with the service we received from this agency when selling our house in Riddlesdown. In particular, Eve Charrosin was very good. She gave an honest valuation which led to us using Mann. Selling your house is always challenging, but Eve, Lino and team supported us throughout. Can’t be happier.

Martin · 13 November 2025

★★★★★ 5/5

Google

I'm very happy to give Mann in South Croydon a 5 star review. With a very complex move involving selling 3 houses in South Croydon in order to buy one multi generational home for 3 households to live in together, Lino, Maria and Eve provided exceptional customer service. They were calm under pressure and consistently went the extra mile to help us at every step of the way. Friends were sceptical, but great sales were achieved on all 3 properties within 7 months from going on the market to completion, and we were able to move into our new home within 5 months. Thank you guys, we couldn't have done it without you.

Gail · 30 November 2024

★★★★★ 5/5

Google

We had a great experience working with Louise at MANN Estate Agents. From start to finish, she was proactive and kept communication flowing quickly between us and the sellers, which made a real difference in helping us move things along at pace. Her responsiveness meant queries didn’t sit around unanswered, and that speed was essential given our timeline. Thankyou to Lino & Louise.

Aamina · 2 August 2026

★★★★★ 5/5

Google

I'm not generally one to leave reviews but sometimes I feel the need to: Eve Charrosin has helped me buy my first flat and has been incredible through and through. From the off she was friendly, she was helpful and she was straightforward with me. She helped me run numbers on a range of properties to see what was realistically affordable, and when I saw the place I bought (that I was clearly immediately in love with) she didn't pressure me, she told me I had time to go away and be sure (unlike some of the other estate agents I met with). After that she was with me every step of the way, always keeping me updated, always chasing up with the seller's solicitor for me, and I've just felt so supported through the whole process, honestly I can't recommend her more highly. I'd also like to shout out Taylor Lelliot, the in house mortgage broker. She was so patient with me, and always so on the ball. Any questions, any ideas, any concerns she was always on hand to explain and to check alternatives, and always ahead of any complications and able to explain everything to me in ways I could understand. It was honestly so reassuring through such a stressful 6 months to be supported by two such lovely, professional and highly competent people, compared to stories I've heard from others I feel like I've dodged so many bullets thanks to these two.

Andrew · 13 February 2026

★★★★★ 5/5

Google

I can’t thank you enough for all your hard work not only in selling my property but helping to continually chase the solicitors when things got slow. Eve was amazing as was Evie who carried out so many viewings. Thank you so much for all your hard work.

Elaine · 13 August 2025

★★★★★ 5/5

Google

I highly recommend Mann for selling your home. My property was listed, viewed, and had an offer within just four weeks! Eve has been fantastic throughout, super helpful, professional, and always kept me in the loop. She made the whole process smooth and stress-free. Great experience overall!

Joe · 31 July 2025

★★★★★ 1/5

Google

I viewed one property advertised by this agent six months ago. At the time they asked if I was interested in selling my property with them to which I said no. Since then I have received numerous calls from them each month, a number of which I haven't answered, but of the 6 that I have over that time I have repeated that I am not interested, have expressed my frustration that they keep calling and asked them to take me off of their list. The latest was today 23/10/2025. They are relentless, and if they behave like this, ignoring what you ask if them after only viewing one property with them, I dread to think what they are like to deal with when actually buying or selling with them.

Dan · 13 November 2025

★★★★★ 5/5

Google

They been very professional and supportive thru the journey. Especially Eve had been very good right from showing the property around first time to all the negotiation discussions. Thanks folks

Kavarde · 13 November 2025

★★★★★ 5/5

Google

We sold our property with Mann and they were great throughout. Realistic valuation, very pleased with how our house was presented and they were great with organising viewings and updating us. During the sale part they were excellent at getting updates on the chain and giving us advice on the steps. Really appreciated and a big thank you to the team!

Alexandra · 13 March 2026

★★★★★ 5/5

Google

We recently bought our new home with the help of Eve, and she was great to work with throughout the process. She was always responsive and kept us well-informed at every stage, which made a real difference during what can be a stressful time. Eve took the lead on liaising with solicitors and other agents involved in the chain, helping to keep things moving and ensuring nothing got stuck. We really appreciated her calm, proactive approach and wouldn't hesitate to recommend her to others.

David · 13 September 2025

★★★★★ 5/5

Google

I want to say thank you to Maria of MANN estate agent (south Croydon) for being helpful and always available to answer my calls and respond to my emails.l got the keys to my flat today. Also big big appreciation to everyone one in the office,you guys are stars…

Emmanuel · 30 November 2024

★★★★★ 5/5

Google

After a long sale which failed at the last hurdle, I was worried we would have a similar experience after we finally found our dream home. We appointed Mann and well, within a matter of hours, Eve was showing people round our flat. It sold within a day or so - I was so shocked! Eve was so easy to deal with, and Lino a genuinely lovely man, I can't stress enough how plain sailing it was. Thank you so much to both of you!!PositiveProfessionalism

Sophie · 23 November 2022