Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google***** In short epic, professional and dedicated ****
Now writing a review is always a pain, however in these circumstances it is far from it. I purchased a property that was marketed via Mann. The process from the point of view of the purchase and communication was exemplary.
I had the pleasure of having Eve Charrosin as my point of contact. I was in the middle of a chain and had issues with my sale via another agent and solicitor. Eve was AMAZING, she was customer focused not only to get the sale over the line but time and time again she would step up to the plate and chase my solicitor and at times my estate agent.!!! Eve was incredible throughout going above and beyond time and time again.
If you are looking for a team to sell that put the customer first then Mann and especially Eve were epic. I had the pleasure of dealing with Helen who I found professional and extremely helpful. At times I spoke to Eve more than my own family. If it was not for her then the whole chain would have collapsed.
To further evidence Eve's dedication, exchange and completion had taken place and I was stuck in traffic. My movers were waiting and threatened to charge waiting surcharges. Eve without hesitation offered to attend and provide access to the movers so they could not charge. Just above and beyond.
If I was to try and find criticism to balance this review I would struggle so to split hairs, I would say that what ever the fee the vendor paid should all be credited to Eve for her efforts during this transaction.
Richard · 28 October 2022
Agent replied · 28 October 2023
Wow! What can we say other than, thank you Richard! We really appreciate the time you've taken to leave such a lovely 5* review - it means a lot to the dedicated team at Croydon. Best wishes. Graham, Customer Relations
★★★★★ 5/5
GoogleJust sold a house in Croydon which I was trying to sell from three years but sold and completion in 4 months after putting it up on the market
Amazing staff
My · 26 July 2026
Agent replied · 23 August 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMann Estate Agent, Extremely professional and dedicated the team is. I would highly recommend Mann as they will be there for us till the end of the process in the same energy we see them on the day we view the property. They are too friendly as well so that we can reach out to them at any point. I should specifically mention Eve,Helen , Lino and Verona Powell as they are so amazing. Eve was there any time when we call her to the property. She was tracking the process and nudging whoever it should be so that the process should not get delayed. I would give a 6 out of 5 if it is possible for her :) .I cannot thank Verona enough as we started talking to her before we find this property and we were going through exactly the same guidelines she was giving to us. As we were new to this we couldn't understand many of it. She was patient enough to explain everything to us, not only financial advices but anything about buying the house. In short we will be safe in Mann team's hands.
Soja · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google***** In short epic, professional and dedicated ****
Now writing a review is always a pain, however in these circumstances it is far from it. I purchased a property that was marketed via Mann. The process from the point of view of the purchase and communication was exemplary.
I had the pleasure of having Eve Charrosin as my point of contact. I was in the middle of a chain and had issues with my sale via another agent and solicitor. Eve was AMAZING, she was customer focused not only to get the sale over the line but time and time again she would step up to the plate and chase my solicitor and at times my estate agent.!!! Eve was incredible throughout going above and beyond time and time again.
If you are looking for a team to sell that put the customer first then Mann and especially Eve were epic. I had the pleasure of dealing with Helen who I found professional and extremely helpful. At times I spoke to Eve more than my own family. If it was not for her then the whole chain would have collapsed.
To further evidence Eve's dedication, exchange and completion had taken place and I was stuck in traffic. My movers were waiting and threatened to charge waiting surcharges. Eve without hesitation offered to attend and provide access to the movers so they could not charge. Just above and beyond.
If I was to try and find criticism to balance this review I would struggle so to split hairs, I would say that what ever the fee the vendor paid should all be credited to Eve for her efforts during this transaction.
Richard · 30 July 2022
Agent replied · 30 July 2023
Wow! What can we say other than, thank you Richard! We really appreciate the time you've taken to leave such a lovely 5* review - it means a lot to the dedicated team at Croydon. Best wishes. Graham, Customer Relations
★★★★★ 5/5
GoogleAfter a long sale which failed at the last hurdle, I was worried we would have a similar experience after we finally found our dream home. We appointed Mann and well, within a matter of hours, Eve was showing people round our flat. It sold within a day or so - I was so shocked! Eve was so easy to deal with, and Lino a genuinely lovely man, I can't stress enough how plain sailing it was. Thank you so much to both of you!!PositiveProfessionalism
Sophie · 22 June 2022
Agent replied · 21 June 2024
Thank you for your kind words and amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor has handled the borrowing side of my plans to purchase through Mann brilliantly. She's prompt, enthusiastic and efficient - a really professional broker whom I recommend highly to other individuals and investors.
Jessica · 23 May 2026
Agent replied · 23 August 2026
Thank you so much for your kind words, ! Our team at Mann always strives to provide prompt, enthusiastic, and efficient service to our clients. We're thrilled to hear that Taylor's expertise as a broker has met your expectations and we appreciate your high recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would highly recommend Mann Estate agents South croydon. They went way beyond what you would expect from Estates Agents. I just purchased my first home through them. Eve, Lino, and Mortgage advisor "Verona Powell" were amazing from start to finish. They were Courteous polite and easy to understand the process so I was left with no questions to ask.
Verona especially was so helpful in sorting out my mortgage . They helped me with chasing up solicitors :-) I received such a good service! Thank you, Verona, Eve, and Lino for your excellent service!.
Special thanks to Verona Powell and Eve for all the extra help you provided.
Jyothsna · 15 July 2021
Agent replied
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold my late father's property through Mann and Co and was very impressed with the service I received. Lino and Mcdole were both really professional but also gave that caring, personal tough ensuring I was ok through a very stressful time. They took time to keep me informed and made sure I understood the process, helping with any problems that occurred and keeping me sane and calm through it all! I felt completely comfortable asking them anything and trusted them to tell me the truth in a world of solicitors who are often unreliable. Thank you so much to all of you, next time I have a property to sell I will definitely be using Mann and Co. Gill, PurleyPositiveResponsiveness, Quality, Professionalism, Value
Gill · 22 June 2021
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was wonderful experience how Eve from Mann Estate agents south Croydon, chase up all the parties, kept everyone updated and helped all parties throughout the process. Thank you for great help during the recent purchase.
Azoo · 12 April 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave us a review! We're thrilled to hear that Eve from our team at Mann Estate Agents went above and beyond to ensure a smooth and stress-free purchasing experience for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was very impressed with the staff at South Croydon, especially Mr Rosato who I found to be an experienced, wise and amiable person to deal with. He was extremely helpful in all aspects of selling two properties with this agency. I would highly recommend Mann Countrywide, South End.
Katherine · 30 March 2024
Agent replied · 28 October 2023
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRafael Lassi assisted my journey with my flat since November, he was so humble and showed so much effort into picking the right place for me. Thank you and your team when things got overwhelming.
Vivian
Vivian · 30 March 2026
Agent replied · 13 April 2026
Thank you for sharing your experience with Rafael and our team! We take pride in providing exceptional service and we're glad you found your perfect flat with our help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA first class service. Six potential buyers through the door in the first week.
I had priced slightly too high and wasadvised as much.However my house was marketed at my instructions but no offers.
I took the advice of Lino and the house sold within three weeks of a slight drop in price.
I would highly recommend this agents and cannot thank Lino,Omer and Mac enough.
All my enquiries were dealt with promptly and with utmost courtesy.
A professional and competent team
Stephen · 30 July 2020
Agent replied
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleI must say I am very pleased with the exceptional service provided at Mann estate agents in south Croydon. Specifically Ryan and his team. I felt very welcome. Before I entered the office, had no clue to what I should be looking into. With the help of Zubair and Jessica I am much more confident with what’s to come and look forward to working with them and trust with their expertise, I will find the perfect property for my family and I. I would like to commend the office manager and Ryan for leading such an exceptional team
Elohim · 28 July 2019
Agent replied
Hi Elohim,
Thank you for such a fantastic review for the service you received from Ryan and his team. I will make sure i pass on your kind words to the entire team. Best of luck settling into your new home.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleOutstanding service. The staff at Mann estate agent south Croydon was very very helpful . They always kept us up to date. They were very friendly and nothing was too much trouble. I would highly recommend Mann estate south Croydon to anyone wanting to buying a property. i will definitely recommend them. Thank you so much especially to Eva & Verona powell.
⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
Khapangi · 22 June 2022
Agent replied · 21 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a pleasure working with Lino Rosato and Omer Yilmaz on purchasing my house. They were extremely tentative during such a big change and their response times were impeccable. It goes without saying that Jenene Haynes is one of the most responsive people I have come across. She was involved in communication with me, my solicitors, sellers solicitors, the sellers, all at the same time. Extremely impressed with her coordination and updates. Thank you team! Keep it up.
Frederik · 28 July 2019
Agent replied
Thank you Frederik for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
★★★★★ 5/5
GoogleMann and Co have been nothing but professional, extremely helpful and a pleasure to work with. Me and Lee have been able to secure our dream home which took six weeks from viewing the property to completing and getting the keys. Janene was great at ensuring all went smoothly and provided us with regular updates as well as liasing with the vendors solicitors to ensure all was moving quickly. Visiting the croydon office everyone was always freiendly and couldn’t do enough for us.
Thank you for all your help. We really appreciate everything you have done for us. I couldn’t recommend this estate agent more. We will definitely be using this estate agents again but for now we are happy in our perfect new home.
We would highly recommend using the services offered by Dean Coates mortgage advisor also. Dean helped set our expectations from the offset and found us an amazing deal on our mortgage. Dean invited us into the office and talked us through all options in a friendly and easy to understand manner. Dean was always available for calls and to offer advice.
Great service from all. Thank you for all your help.
George · 31 July 2018
Agent replied
Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at Mann in Croydon strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with the entire team at the branch and best wishes settling in to your new home. Kind regards, Sarah.
★★★★★ 4/5
GoogleI recently completed on my 1st house in South Croydon advertised by Mann Country wide and I must say I was very impressed with their service.
They listened and were very attentive to what I was looking for in a house which enabled me to eventually find my ideal home :) They were also extremely accommodating, allowing me to see the house on 2 or three separate occasions beforehand so I could be absolutely sure about my purchase.
Its a shame the vendor's solicitors delayed the transfer process at times, but that was no fault of Mann. I can't thank them enough for all the hard work in getting things pushed through.
Thanks Guys!
Geoffrey · 31 July 2018
Agent replied
Thank you for taking the time to leave us this feedback, it is great to see that the Mann team in Croydon were able to provide you their excellent service. Best wishes settling in to your new home. Regards, Sarah
★★★★★ 5/5
GoogleI have to do this review because I had a very beautiful experience with this estate agency. Never I have met so professional and humble people in one place, especially Helen Dorset, the most patient person I have ever met. …
Elidon · 13 April 2024
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service and support! We had a lot of difficulties and delays but the team, especially Helen, were so helpful and understanding making the process much less stressful. Everything was very professional and we are very happy with our new home!
Jeremiah · 13 April 2024
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI would highly recommend Mann to those who are after a professional agent, and not the usual talk-the-talk types! Helen Dorset was incredible throughout the entire process from our initial viewing of our purchase, right the way to …
Zishan · 13 April 2024
Agent replied · 28 October 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLino, Eve and the team recently sold our house In Mansfield Road and we couldn't have been any happier with the service we received. Professional, friendly and just on the ball with everything.
I would recommend Mann South Croydon without any hesitation and would use them again if we buy/sell again in the area.
Thanks so much!
Christie ScottPositiveResponsiveness, Quality, Professionalism, Value
Christie · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GooglePerfect service. Special thanks to Eve Charrosin.
Anandthakishna · 13 July 2025
Agent replied · 13 April 2026
Thank you so much for the kind words! We are thrilled that you had a perfect experience with us and will be sure to pass on your special thanks to Eve Charrosin. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy husband and I just purchased our first home through Mann Estate Agents in South Croydon. Lino and his team were amazing from start to finish. They were efficient, polite, helpful and so down to earth. They even helped with chasing up solicitors :-) We received such a good service! Thank you, Lino, Eve and Matt for your excellent service! We are thrilled with our purchase.
Melanee · 9 May 2021
Agent replied
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe South Croydon branch looked after us very well and our flat sale went through without difficulty. We were treated with politeness and efficiency by all staff but the experienced Lino Rosato both advised and listened to us with care and consideration and made the whole process easier. Also Janene was very helpful with the follow up, nudging solicitors into action and helping us finalise smoothly. I would recommend their service.
Rachel · 14 April 2019
Agent replied
Thank you for the great review and recommendation. The Mann team in Croydon are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Kind Regards,
Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.