Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently moved to a new home through Mann & Co South Croydon. A huge thanks to Ryan and his team for their amazing service from beginning to end. Keep it up.
Rajesh · 31 July 2019
Agent replied
Hi Rajesh
Thank you very much for this review and the 5* raing! I am delighted to hear that Ryan and team provided such amazing service when helping you move to your new home!
Kind regards, Jake
★★★★★ 5/5
GoogleA completely different estate agent experience. Mann were extremely helpful and friendly throughout the purchase of our new property. They were fully supportive when we hit a few bumps along the road and dealt with everything in an extremely positive and professional way making us feel comfortable throughout the entire process. We must say a big thank you to the Lino who dealt with us from day one. We will definitely be using Lino and Mann in the future. R&L
Ryan · 31 July 2019
Agent replied
Thank you Ryan for your 5* review and kind comments. It's good to hear that Lino and the team have provided you with excellent service. All the best, Mike.
★★★★★ 1/5
GoogleWorst ever estate agents. I can understand, seller is their customer but they have no respect at all for a buyer. Very rude negotiators, no clue what are the spellings of customer service. Lino Rosato as well as Andy Jones. People be careful around these rogue estate agents. Bad name for countrywide
I really feel sorry for their customers who are selling their properties through them, I was very much interested to buy one property from them but now no way. I am never buying anything being offered by them.
Waseem · 28 July 2019
Agent replied
Dear Mr Raja, thank you for your feedback and I am very sorry you feel the service you have received has not met the standard you would expect. We understand that you had made appointments to view several properties through the Croydon branch but failed to attend the confirmed appointments or contact us to advise you would not be able to make the appointments. We attempted to contact you on several occasions but without response. You then contacted us to arrange to re-book a viewing of one of the properties that you had requested previously. My colleague was going to call the owner to rearrange the viewing but we were not sure he would accept as he was previously let down by yourself. We accept that situations occur where buyers cannot attend appointments but a courtesy call is normal in these instances to advise the branch and the subsequent owner of such situations. In addition you also mention Lino Rosato, the branch manager, who has not spoken to you or dealt with you so we are very surprised you have mentioned him in your review. We would be very interested in hearing back from you with regard to try to resolve this issue, please feel free to contact us on 020 8261 7139
★★★★★ 5/5
GoogleWe had a wonderful experience with Mann and Co. We used the south Croydon branch and the agents involved in our case were outstanding and professional through out, Lino and Robin are an asset to the company. And will definitely be using them again in the future as well as recommend my family and friends to use them. They made sure everything run efficiently and smoothly through out and we completed quickly even though the sellers solicitors were being a bit slow. Outstanding service and a very happy clients Gentiana and Fitim
Genta · 28 July 2019
Agent replied
Congratulations on the purchase of your property, we are particularly pleased to see that the Mann team in Croydon were able to provide you their proven efficient and dedicated 5* customer service. Many thanks, Sarah
★★★★★ 5/5
GoogleLino, Maria and Eve at MANN (South Croydon branch) are a fantastic team who made my flat sale run really smooth. I was impressed by their expertise and responsiveness - would highly recommend.
Tiffany · 1 October 2024
Agent replied · 23 October 2024
Thank you Tiffany for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStaff at Mann were very helpful in driving my purchase through (especially Andrew M), continually keeping me updated on progress and chased where necessary to expedite completion. Thank You All.
Stephen · 28 July 2019
Agent replied
Hi Stephen, Congratulations on the purchase of your property! The Mann Countrywide team in Croydon, aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will pass on your wonderful review to Andrew and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleI've been very impressed by Maria's quick response, professionalism, knowledge and assistance. Her advice has been invaluable. I highly recommend Mann and in particular, Maria.
Kenneth · 30 November 2024
Agent replied · 22 November 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Kenneth for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with MannCountrywide South Croydon was very good. Martina, Tom and Greg were very helpful and made our move very smooth. We definitely recommend Mann.
Beata · 28 July 2019
Agent replied
Hello Beata, thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Mann Countrywide in the Croydon branch. Regards
★★★★★ 4/5
GoogleIt was a pleasure working with Ryan Allan and Jessica Obou from Mann Lettings. A big shout to Ryan especially, since he understood our urgency to get an apartment at an earliest and went out of his way to assist us in getting one without wasting any time. We moved to the UK with family (kid and old mother) and Ryan gave us all the assistance and cooperation to get a good apartment. Thanks!
Manasi · 28 July 2019
Agent replied
Hi Manasi
Thank you very much for this review and rating! Great to hear that Ryan and Jessica provided such good service to make sure that you were able to get the apartment you needed quickly! If there is anything else we can do to earn that extra star do not hesitate to get in touch.
Kind regards, Jake
★★★★★ 5/5
GoogleVery helpful service - Janene was very pro-active and kept me in the loop despite buyer delays and problems, and eventually facilitated a quick sale.
Matt · 28 July 2019
Agent replied
Thank you Matt for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Best wishes, Lucy.
★★★★★ 5/5
GoogleOur experience with MannCountrywide South Croydon was very good. Martina, Tom and Greg were very helpful and made our move very smooth. We definitely recommend Mann.
Beata · 31 July 2017
Agent replied · 30 July 2023
Hello Beata, thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Mann Countrywide in the Croydon branch. Regards
★★★★★ 5/5
GoogleExtremely helpful throughout all stages of the buying process. Big thanks to Lino, Scott and the rest of the team. Would recommend.
Justas · 28 July 2019
Agent replied
Thank you Justas for your wonderful 5* review of our Mann team in Croydon.
Best wishes, Scott.
★★★★★ 4/5
GoogleI would like to thank McDole who worked tirelessly on my sale despite the twists and turns. I would have given 5 stars but McDole was only given my portfolio a few weeks into the sale. If he had worked on it from the beginning, I would have given 5 stars. I think he will go far. An excellent estate agent.PositiveResponsiveness
Maxine · 22 June 2021
Agent replied · 21 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. Friendly, supportive, efficient and cooperative agents.
Great thanks to Lino And Mac.
Renata · 23 March 2021
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust walked by yesterday to enquire about a property that was a really good price , and within 24 hours I had the broker explain all my options and what I could borrow and Maria, was really helpful in terms of advice and viewing the property, customer service was fantastic and I would highly recommend
Shaloma · 1 September 2024
★★★★★ 4/5
GoogleMac, Dean and Lino were very good and professional, thanks guys :)PositiveProfessionalism
Kevna · 22 June 2021
Agent replied · 21 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLino is a credit to this company -- professional and honest - Highly recommend him and his team.
Roger · 28 July 2019
Agent replied
Thank you Roger for your 5* review. It is great to read that you find Lino to be professional and honest and that you found him to be a credit to the team.
Best wishes
Emma
★★★★★ 5/5
GoogleI've worked with Andy Jones on several occasions, and I found him very knowledgeable, and highly efficient
Alison · 28 July 2019
Agent replied
Hi Alison, Thank you for your lovely comments. I have passed your feedback to Andy and everyone else involved at Mann Countrywide, in Croydon. Many thanks.
★★★★★ 5/5
GoogleMy experience with Agent have been either poor or amazing. I can happily say with this transaction for a purchase, the journey was put to ease with the professional aid with Andrew Moorlen-Steele help. For every question I got an instant reply and can't not fault the service provided! Keep up the great work and look forward to doing business with you again. Jay
Jay · 28 July 2019
Agent replied
Hi Jay, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by the Mann Countrywide team in Croydon. I will pass on your kind comments to Andrew and the entire team at the branch. Many thanks
★★★★★ 4/5
GoogleMann Lettings was quite fast in showing me the flat I was interested in.
There were flexibilities with arranging meetings, and I found them helpful with explaining the process of referencing.
The moving in process was relatively quick as well.
They're willing to help resolve any issues.
Anina · 28 July 2019
★★★★★ 5/5
GoogleRyan and his team were fantastic when helping us through the process. Highly recommend.
Victoria · 28 July 2019
Agent replied
Thank you Victoria for your glowing 5* review and recommendation. I will of course make sure your kind words are forwarded to our Mann team.
Best wishes, Scott
★★★★★ 4/5
GoogleMe finding a new place was very smooth and swift from the time I made an offer to signing the agreement. Kelly Gillmour made all this possible and also mentioning Anton in assisting with this to make it all happen. Very good personal service indeed.
Bernadette · 28 July 2019
★★★★★ 5/5
GoogleDealing with Ryan was a pleasure very friendly and efficient thank you!
Ellie · 28 July 2019
Agent replied
Hi Ellie,
Thank you for your kind comments, i am glad you found the service delivered by Ryan 5 star worthy.
Best wishes,
Sarah
★★★★★ 5/5
GoogleGreat service, communication and speed. Ryan and Jessica were great! Thanks!
Rojan · 28 July 2019
Agent replied
Thank you so much Rojan for your amazing 5* review regarding the service provided by our Mann branch.
Best wishes, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.